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Accenture
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White Papers
Metrics and Incentives in Outsourcing: Driving Peak Performance
September 1, 2001, 12:00am PDT
Metrics and incentives are an important component of outsourcing relationships, but as executives use outsourcing more strategically, these become more critical than ever. This research study,...
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White Papers
Achieving High Performance Through Shared Services
June 5, 2009, 12:00am PDT
Whether run as an insourced or outsourced solution for common service delivery, shared services as a business model is here to stay. For several decades now, shared services has delivered...
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White Papers
A Start To High Performance: Four Guiding Principles Of Strong Enterprise Resource Planning Requests
August 27, 2008, 12:00am PDT
States in every part of the country are evaluating their current back-office systems with an eye to replacement or modernization. Enterprise Resource Planning (ERP) systems encompass a gamut of...
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White Papers
Positioning Enterprise Resource Planning Projects For Success: Insights To Drive High Performance
August 27, 2008, 12:00am PDT
Public service organizations across the United States are turning their attention to the challenge of transforming administrative processes to drive high performance. The cornerstone for many of...
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White Papers
Improving Return On Assets To Achieve High Performance: Using Overall Equipment Effectiveness
August 25, 2009, 12:00am PDT
Today, manufacturers work constantly to increase asset utilization and reduce loss in the ongoing effort to achieve high performance. Pressure from shareholders is greater than ever and the funds...
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White Papers
Achieving High Performance In The Global Chemicals Market
March 20, 2009, 12:00am PDT
Today's economic downturn not only differs from previous recessionary periods, but it also differs by country and region. For the chemical industry, the recent downturn was caused by the already...
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White Papers
Insight To Action: Changing Ahead Of The Curve
June 19, 2007, 12:00am PDT
The chemical business is all about change. In fact, no industry understands more about how products are altered by the presence of new inputs or events. Change is powerful, ubiquitous and...
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White Papers
Transforming Business Processes In The Chemical Industry: Unlocking Business Value
April 3, 2009, 12:00am PDT
The outsourcing of activities in the chemical industry is not new. Third parties have long been contracted to deliver activities such as maintenance, warehousing, distribution and site security in...
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Case Studies
Avio: Building The High Performance Supply Chain
November 16, 2007, 12:00am PST
Established in1908 and headquartered in Turin, Italy, the Avio aerospace company is at the leading edge of propulsion technology. Avio is always innovating products and processes in order to...
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Case Studies
Volkswagen: Payroll And Master Data Management Processes
April 23, 2008, 12:00am PDT
Volkswagen Group, headquartered in Wolfsburg, Germany, is one of the world's leading automotive manufacturers and Europe's largest carmaker. To strengthen its market position, Volkswagen has made...
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Case Studies
Global Chemical Company: Data Management Program
March 13, 2009, 12:00am PDT
A global chemical company hired Accenture to develop its information strategy and build a data management and architecture program. The objectives were to determine how to move data from legacy...
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Case Studies
At Air Products, Supply Chain Education Drives High Performance
August 31, 2008, 12:00am PDT
Headquartered in Allentown, PA, Air Products provides atmospheric gases, process and specialty gases, performance materials and chemical intermediates to technology, energy, healthcare and...
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Case Studies
Ciba Streamlines Global Indirect Procurement Performance Through High Performance Procurement Transformation Program
December 17, 2008, 12:00am PST
Ciba is a leading global chemicals company based in Basel, Switzerland. It provides chemical ingredients used to color, strengthen and protect plastics, paper, automobiles, buildings and more....
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Case Studies
Accenture's Supply Chain Academy Helps Dow Optimize The Global Value Chain
December 16, 2008, 12:00am PST
With annual sales of US$54 billion and 46,000 employees worldwide, Dow is a diversified chemical company that combines the power of science and technology with the "Human element" to constantly...
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Case Studies
A4 Brochure Title Accenture Helps WIND On A Major Cost Transformation Programme
November 11, 2008, 12:00am PST
WIND is a leading Italian telecommunications operator, one of the few European telecoms providers to offer customers integrated/convergent wireline, wireless and Internet solutions. Accenture...
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Case Studies
VimpelCom: Revenue Assurance Program
August 7, 2009, 12:00am PDT
The VimpelCom Group consists of telecommunications operators providing voice and data services through a range of mobile, fixed and broadband technologies. VimpelCom management was pleased with...
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Case Studies
KPN Business Process Outsourcing
July 7, 2009, 12:00am PDT
KPN is the leading telecommunications and Information and Communication Technology (ICT) service provider in the Netherlands, offering wireline and wireless telephony, Internet and TV to...
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Case Studies
HanseNet's Quadruple Play Service Puts It On Track For High Performance
June 5, 2009, 12:00am PDT
HanseNet, a telecommunications company that previously operated only in Hamburg, Germany, was acquired by Telecom Italia in 2003. When HanseNet had to quickly merge two disparate systems to enter...
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Case Studies
Helping A Wireless Company Achieve High Performance By Executing A Bold China Business Strategy
April 6, 2009, 12:00am PDT
The client is a wireless player in the consumer technology industry. A Chinese wireless company, a major player in the consumer technology industry, turned to Accenture when it needed a new...
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Case Studies
Achieving High Performance Through A Robust Customer Care And Billing Solution
August 25, 2009, 12:00am PDT
A leading European telecommunications provider needed a robust and highly flexible customer care and billing system that would enable it to integrate its legacy systems. With Accenture's help, the...
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Case Studies
Achieving High Performance Through Integrated Customer Relationship Management and Billing
January 27, 2009, 12:00am PST
Zhejiang Telecom is one of the largest subsidiaries of the China Telecom Group and a leading provider of telecommunications services to Zhejiang province. In the midst of its transformation from a...
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Case Studies
Telstra Improves Network Capacity Planning To Achieve High Performance
February 10, 2009, 12:00am PST
Telstra is Australia's leading telecommunications and information services company, with one of the best known brands in the country. It offers a full range of fixed line, mobile and broadband...
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Case Studies
Telstra: Learning Business Process Outsourcing
March 20, 2009, 12:00am PDT
Telstra is Australia's leading telecommunications and information services company, offering a full range of telecommunications services including access services for most businesses and homes in...
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Case Studies
Telefónica de Argentina: Application Outsourcing
January 6, 2009, 12:00am PST
Telefónica is one of the country's leading private telecommunications operators and a leader in public telephony throughout Latin America, offering basic telephony as well as sophisticated voice,...
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Case Studies
SFR: Mobile Handset Testing Outsourcing
January 6, 2009, 12:00am PST
SFR, the leading fixed/mobile alternative operator in Europe, introduces more than 100 different new mobile phone models a year. By outsourcing the testing of these increasingly sophisticated and...
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Case Studies
Helping Canadian Satellite Radio blast Off On Its Path To High Performance
June 8, 2007, 12:00am PDT
Canadian Satellite Radio Holdings Inc. operates as XM Canada through its subsidiary, Canadian Satellite Radio Inc. (CSR). XM Canada, a premium digital audio entertainment and information company...
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Case Studies
BT eXperience - Creating New Capabilities For A New World of Business
November 6, 2007, 12:00am PST
With 108,000 employees and annual sales of more than £18 billion, BT Group plc (BT) is one of the world's leading providers of telecommunications services. For BT Retail, Accenture developed a...
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Case Studies
Telstra: Learning Business Process Outsourcing - Interactive Credential
March 27, 2009, 12:00am PDT
Telstra is Australia's leading telecommunications and information services company, offering a full range of telecommunications services including access services for most businesses and homes in...
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Case Studies
Helping Dabur India Achieve High Performance Through Operational Excellence And Competitive Advantage
June 25, 2008, 12:00am PDT
Dabur is the fourth-largest consumer packaged goods company in India, offering a wide range of health care, personal care and food products to customers in more than 50 countries. Dabur identified...
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Case Studies
Accenture Helps UB Group Spirits And Shaw Wallace Integrate For Success
November 19, 2008, 12:00am PST
Accenture helped two rival spirit producers merge into what has become one of the dominant forces in India and the world, United Spirits. With Accenture's help, the new giant has created a new,...
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Case Studies
Helping Procter & Gamble Strengthen A Culture Of High Performance Through Its Learning Program
April 13, 2009, 12:00am PDT
Procter & Gamble (P&G) understands, better than most, that the path to long-term success is forged through the efforts, talents and skills of its global workforce. To that end, the company is...
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Case Studies
Mengniu Dairy: Business Process Reengineering & Strategy
July 13, 2007, 12:00am PDT
Founded in 1999, Mengniu Dairy Co. Ltd. has quickly become a manufacturing and distribution giant for dairy products in China. The company also is the country's No. 1 liquid milk seller, with more...
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Case Studies
Martini & Rossi: Improving Its Supply Chain To Achieve High Performance
July 25, 2007, 12:00am PDT
Martini & Rossi decided that it would use technology to solve these challenges by enhancing its existing JD Edwards EnterpriseOne 8.0 application from Oracle. They turned to Accenture for help...
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Case Studies
Helping Unilever Transform The IT Workforce To Achieve High Performance
February 28, 2008, 12:00am PST
Unilever signed an Information Technology (IT) application development outsourcing deal with Accenture, in which Accenture assumed responsibility for applications development, implementation and...
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Case Studies
Procter & Gamble: Trade Promotion Management
November 4, 2008, 12:00am PST
Against ever growing competition in the consumer goods industry, P&G saw an opportunity to streamline its trade promotion management capabilities. The primary challenge was the lack of a...
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Case Studies
Fragrance And Flavor Company: Procurement Transformation
March 18, 2008, 12:00am PDT
This company's exceptional growth in recent years has positioned it as one of the world's largest perfume and ingredients companies. Despite its noteworthy success, this company knew it could not...
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Case Studies
Leading Global Internet And Communications Provider: Marketing Resource Management Outsourcing
April 9, 2008, 12:00am PDT
Over the years, the technology company had adopted a decentralized approach for many functional areas, including marketing. While this approach had served the company well, expanding the business...
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Case Studies
Transforming Sales Skills And Behavior For Growth
March 19, 2009, 12:00am PDT
With a portfolio that spans printing, personal computing, software, services and information technology infrastructure, Hewlett-Packard Co. (HP) is among the world's largest IT companies. With...
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Case Studies
Global Electronics Firm Transforms Partner Management To Achieve High Performance In B2B Printing Market
October 1, 2007, 12:00am PDT
With ambitious growth targets for its business-to-business printing division, one global Korean electronics firm has rolled out an advanced partner program to strengthen its indirect channels and...
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Case Studies
Siemens: Product Market Strategy With Portals And Content Management
July 18, 2007, 12:00am PDT
Siemens AG, headquartered in Munich, is one of the world's largest electrical engineering and electronics companies. Its more than 470,000 employees develop and manufacture products; design and...
Provided by Accenture
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Podcasts
Trends in Virtualization
January 1, 2012, 12:00am PST
In this podcast, the speaker explain about latest trends driving virtualization in the enterprise market. The speakers also look at key technology players in the market and discusses what...
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Podcasts
Rapid and Sustained Cost Management: The Winning Edge in Uncertain Times Podcast
December 1, 2008, 12:00am PST
In this podcast, the presenters explain about "The winning edge in uncertain times": rapid and sustained cost management. The presenters take a three-part look at how businesses transform struggle...
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Podcasts
Keys to Building the Right Global Business Strategy Podcast
April 1, 2010, 12:00am PDT
These footprints reflect five key dimensions for success in today's globally unified marketplace; talent, capital, resources, consumers and trade and innovation. In this podcast, the speakers...
Provided by Accenture
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Podcasts
How Big Data Can Fuel Bigger Growth Podcast
April 1, 2012, 12:00am PDT
In the right hands and handled strategically, the massive amounts of information companies collect today can become a valuable new asset. Players seeking additional organic revenue streams should...
Provided by Accenture
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Podcasts
Information Management for High Performance Governments
January 1, 2012, 12:00am PST
In this podcast, the speaker discusses about Information management for high performance governments. The speaker also discusses how a comprehensive approach to information management helps...
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Podcasts
Business Intelligence 2.0
January 1, 2012, 12:00am PST
Business intelligence systems are making the jump from reporting on past results to providing real-time analysis to decision makers. In this podcast, the speaker defines business intelligence 2.0...
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Podcasts
IT Governance
June 28, 2010, 12:00am PDT
In this podcast, the speakers discuss about the IT Governance. The Governance is clarity around accountability for decision making and accountability for service delivery for technology. There are...
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Podcasts
Consumerization of IT
January 1, 2012, 12:00am PST
In this podcast, the speakers discuss about Consumerization of IT. They provide insight on the consumerization of IT, sharing thoughts on the idea of people bringing their own laptops into the...
Provided by Accenture
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Podcasts
SAP as a Cornerstone for High Performance IT
January 1, 2012, 12:00am PST
In this podcast, the speakers discuss Accenture's single instance SAP Enterprise Resource Planning (ERP) system, and how it is a cornerstone for high performance IT within Accenture. Accenture's...
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Podcasts
The Cloud Environment Places a Premium on IT Governance
January 1, 2012, 12:00am PST
In this podcast, the speakers discuss the critical importance of managing the cloud environment and its associated risks with strategic initiatives and structured IT governance. Cloud services are...
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Podcasts
Transforming Your Applications Portfolio Through IT Governance
December 12, 2011, 12:00am PST
In this podcast, the speakers examine how a mismanaged applications portfolio can be rationalized through an IT governance model that is aligned with the overall enterprise governance model,...
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Podcasts
Transforming Enterprise Networks
May 16, 2012, 12:00am PDT
In this podcast, the speakers discuss Accenture's network transformation program, which now supports high-definition videoconferencing, unified communication platforms and other technologies while...
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Podcasts
IT Infrastructure Library (ITIL) Service Strategy Book
May 8, 2008, 12:00am PDT
In this podcast, the speaker argues that IT managers have for too long relied on on-the-job training, something inappropriate for the increasingly professionalized discipline - often seen as a...
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Podcasts
Information Security-The Complexity Issue
August 1, 2007, 12:00am PDT
In this podcast, the speaker explains about information security challenges faced by the companies. The speaker also explains why security systems have become far too complex, and why smart...
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Podcasts
Green IT: Beyond the Data Center
February 14, 2008, 12:00am PST
In this podcast, the speakers discuss about the question of making the data center green. One of the speaker argues that CIOs should not confine their thinking to the data center, but take a...
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Podcasts
IT Disaster: It's Not a Matter of if - It's a Matter of When
January 23, 2009, 12:00am PST
In this podcast, the speaker discusses about an IT environment where complexity, skills shortages, growing workloads and strained legacy systems are converging, the risk of an unexpected IT...
Provided by Accenture
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Podcasts
Cutting IT Costs While Achieving High Performance
April 22, 2009, 12:00am PDT
As a significant cost center, the IT department is under renewed pressure to play its part in the enterprise-wide drive to trim operational costs. In this podcast, the speakers explain about the...
Provided by Accenture
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Podcasts
Is your Organization Cloud Ready?
January 1, 2012, 12:00am PST
Technology leaders are challenged with the task of finding ways to expand their infrastructure to stay competitive while dealing with tight budget constraints. In this podcast, the speakers...
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White Papers
Six Questions Every Health Industry Executive Should Ask About Cloud Computing
June 2, 2010, 12:00am PDT
No leader today in business or government can afford to ignore cloud computing. Many global organizations - including Citigroup and Starbucks - are already using it to analyze data, provide...
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White Papers
Cutting MapReduce Cost With Spot Market
May 19, 2011, 12:00am PDT
Spot market provides the ideal mechanism to leverage idle CPU resources and smooth out the computation demands. Unfortunately, few applications can take advantage of spot market because they...
Provided by Accenture
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White Papers
Paving the Bare Spots Towards an Enterprise-Wide Defense Service Bus
May 15, 2008, 12:00am PDT
This paper describes how Department of Defense (DoD) policy groups responsible for net-centricity, interoperability, and transformation can facilitate the creation of a service bus that works for...
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Podcasts
The Talent Management Technology Debate: ERP Versus Best Of Breed
December 22, 2009, 12:00am PST
The emergence of suppliers offering Software as a Service (SaaS) increases choice - and adds to the confusion. The author, talent management lead for Human Capital Management Solutions, outlines...
Provided by Accenture
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Podcasts
Mapping The Route To Business Transformation And High Performance Through IT Outsourcing Podcast
January 1, 2011, 12:00am PST
This podcast looks at how companies can use outsourcing to affect business transformation to create measurable business value with an outsourcing approach. This includes: Industrialized delivery...
Provided by Accenture
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Podcasts
Industrialize Your Applications Delivery To Achieve High Performance Podcast
January 1, 2011, 12:00am PST
Many companies have moved elements of their applications delivery offshore to reduce costs through labor arbitrage. However, in some cases this move has actually hampered their long-term growth...
Provided by Accenture
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Podcasts
Rationalizing Application Development And Maintenance (ADM) Suppliers For Financial Benefit Podcast
January 1, 2011, 12:00am PST
In this podcast, the speaker summarizes recent research undertaken on behalf of Accenture to explain how leading companies are reducing the number of suppliers in their ADM portfolios. This...
Provided by Accenture
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Podcasts
How Predictive Analytics Helps Supply Chains Compete And Win
December 23, 2010, 12:00am PST
In this podcast, the author, senior director for supply chain analytics at Accenture, discusses the role of predictive analytics in helping organizations succeed in today's business environment....
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Podcasts
Wärtsilä: Supply Chain Collaboration - Summary
June 11, 2008, 12:00am PDT
The two companies anticipate high performance in all aspects of their newly combined supply chain that will keep materials and production costs low, help improve economies of scale, support an...
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Podcasts
Carlsberg: Business Standardization Program
January 1, 2011, 12:00am PST
The author, talks about gaining IT capabilities to run as a global organization and why they chose Accenture to team with for this long-term program. The author, Carlsberg's Vice President,...
Provided by Accenture
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Podcasts
Forecasting Cloud Computing: Opportunities For Banking
January 1, 2011, 12:00am PST
Cloud computing can cut costs; increase efficiency and help banks achieve competitive differentiation. In this podcast, Accenture's author outlines opportunities for banks that use cloud...
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Podcasts
Dynamic Business Planning For A Changing Market Podcast
July 1, 2010, 12:00am PDT
In this podcast, the authors examine the criteria for successful, dynamic planning and the results of an Accenture survey of companies regarding their planning function.
Provided by Accenture
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White Papers
Not Just Blue-Sky Thinking: Cloud Computing and the Digital Supply Chain
May 22, 2009, 12:00am PDT
Cloud computing offers company the opportunity for nearly unlimited scalability to meet peak demands in processing the growing size and complexity of digital files. Beyond the processing that will...
Provided by Accenture
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White Papers
Six Questions Every Government Executive Should Ask About Cloud Computing
April 20, 2010, 12:00am PDT
At its most basic level, cloud computing allows users - from citizens to departmental employees to IT staff - to obtain computing capabilities through the Internet, regardless of their physical...
Provided by Accenture
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White Papers
Transforming the Enterprise With Cloud Computing
December 7, 2009, 12:00am PST
Organizations are already harnessing the power of the cloud to achieve many benefits - including faster application deployment, greater flexibility and lower total cost of ownership. But today's...
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White Papers
Accenture Drives High Performance IT With Cloud Computing
November 6, 2009, 12:00am PST
Cloud computing is promising to become the most important technology development since the Internet. Even as Accenture is helping dozens of companies develop and roll out cloud computing...
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White Papers
4G Accelerator Solution: The Significance of 4G
March 18, 2008, 12:00am PDT
The Internet is going wireless and communications and high tech companies on the quest for high performance are positioning themselves for the next wave of devices and services that promise to...
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White Papers
Shared Services Talent Management: Lessons From The Masters
June 17, 2010, 12:00am PDT
Talent management, the management of individuals and workforces toward achieving improved performance, is among the most critical components to the Masters' success. In fact, the research...
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White Papers
Having Confidence in Cloud Computing Addressing Enterprise Security Concerns
October 14, 2009, 12:00am PDT
It is fair to say that cloud computing has Arrived. Not long ago, Citigroup purchased 30,000 seats of Sales forces customer-facing Software-as-a-Service (SaaS) applications for its financial...
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White Papers
Can Business Do Well By Doing Good?
October 1, 2010, 12:00am PDT
Today, there probably isn't a company anywhere in the world that does not at least acknowledge the importance of sustainability - of doing business in an environmentally and socially responsible...
Provided by Accenture
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White Papers
Effectiveness of Using Text Message/ SMS to Support the Teaching-Learning Process in Distance Education
June 7, 2009, 12:00am PDT
Mobile phones are the new addition to the Information and Communication Technologies for learning. The SMS (Short Messaging Services) provided by the Mobile phones could be used effectively as a...
Provided by Accenture
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White Papers
It's Only A Matter Of Time
September 18, 2009, 12:00am PDT
Businesses that thoughtfully examine and measure the time customers spend with them, and then either reduce the time costs or enhance the time value of their offerings, can gain an advantage that...
Provided by Accenture
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