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Accenture
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Spain And The HR Model: Building Structures That Can Support A Top-10 Ambition
June 21, 2007, 12:00am PDT
GRUPO BBVA, the thriving Spanish-based multinational financial services group, has its ambition clearly mapped out - and the figures show that its charted mission is progressing nicely along the...
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White Papers
Sourcing And Selling In Emerging And Developing Markets: Insights From Successful Multi-National Corporations
July 8, 2008, 12:00am PDT
Fast-growing economies, robust GDP growth projections and a burgeoning middle class over the next few years represent a significant opportunity for companies eager to sell products in China, India...
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Management Consulting And Integrated Markets Globalization: A Challenge And An Opportunity For The Finance Function
June 18, 2008, 12:00am PDT
Globalization, a force that has been shaping the political and commercial world for decades, is entering a new and more complex phase. It is no longer a concept exported to the emerging world by...
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Sustainable Supply Chain Management: A Tool For Reinforcing Shareholder Value
April 24, 2008, 12:00am PDT
During the 1990s, a leading sportswear company hit the headlines because of the intense scrutiny it attracted over the treatment of workers in its suppliers' Asian factories. Not long after that,...
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Procurement Mastery: Achieving High Performance In Procurement Through A More Strategic Approach To Purchasing
September 3, 2009, 12:00am PDT
Companies with the most proficient procurement organizations contribute much greater value to the overall enterprise, take a more coordinated approach to their spend base over three to five years,...
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High Performance: Forging A Firm Strategy Is Essential For Global Success
May 15, 2008, 12:00am PDT
Growth is the goal for most companies, but especially for those seeking to achieve high performance. The most successful companies - established ones as well as emerging leaders - are finding the...
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Reducing The Risk Of Customer Defection
March 1, 2008, 12:00am PST
Growth won't come easy for retailers in the future. Customers are savvier today, and new competitors are coming from non-traditional locations. For retailers, retaining the customers they already...
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White Papers
Enterprise Risk Management And The New Market Realities: Five Points To Help Achieve High Performance
March 24, 2010, 12:00am PDT
Climbing out of a recession can be heavy going. At the same time, it can be a stimulating wake-up call. What companies are waking up to in the aftermath of the financial crisis is a complex world...
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White Papers
High Performance After The Crisis: How Australian CFOs Are Managing And Transforming The Finance Function
October 9, 2009, 12:00am PDT
Australia has been fortunate to escape even a technical recession. However, the past two years have been far from easy for most businesses and there is potential for continued challenges ahead -...
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White Papers
Driving Results Through Social Networks: How Top Organizations Leverage Networks For Performance And Growth
January 1, 2010, 12:00am PST
Most leaders are desperately seeking ways to get greater results from their organizations. While they are quick to acknowledge the value and power of informal networks for getting work done, far...
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How Customer-Centric Business Models Drive Growth For Pharmaceutical Companies
July 9, 2009, 12:00am PDT
At a time when the pharmaceutical industry is being affected by a challenging business environment, the altering marketplace and the changing customer landscape, the need for pharma companies to...
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White Papers
Profit, Sales & Operations Planning: A Key Component Of Supply Chain Mastery
January 8, 2010, 12:00am PST
Today, supply chain leaders must know how their decisions affect and control revenues and margins across the enterprise - how supply chain operations can dovetail most effectively with yield...
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White Papers
Winning In Wireless Ten Inventory-Optimization Strategies For Ringing Up High Performance
March 14, 2008, 12:00am PDT
In recent years, wireless device sales have soared. In the near future, it is likely that they will fly even higher. How high? By the close of 2007, the year's unit sales should top 160 million in...
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Special Report: Dealing With The Downturn Risk Management - Constructive Tension
May 8, 2009, 12:00am PDT
Enterprise risk management and enterprise performance management are really two sides of the same coin. To achieve balance between the two, companies must fully integrate risk management with...
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Achieving High Performance: The Sustainability Imperative
May 22, 2008, 12:00am PDT
Confronting fundamental challenges such as climate change, population growth, human rights and resource constraints, businesses and public sector organizations face a daunting new imperative. They...
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White Papers
The Customer Code Translating Insights Into Action, Right here, Right now
December 28, 2009, 12:00am PST
Retailers who know and anticipate what their customers want, and can gauge how much they are willing to pay and how often they buy, can maximize profits, outperform their competitors, and...
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White Papers
The Sustainable Supply Chain: Creating Value Through Sustainable Packaging
January 16, 2009, 12:00am PST
Consumers are choosing to buy products that fit with a more sustainable lifestyle. The trend to sustainable consumption gives high performance businesses the opportunity to place sustainability at...
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White Papers
The High Performance Supply Chain Study - Service Management Mastery
September 10, 2009, 12:00am PDT
Across numerous industries, effective service management has become increasingly important to companies' ability to achieve high performance for a number of reasons. One reason is simply that the...
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White Papers
From Retail To "Me-tail": Tomorrow Starts Today
March 24, 2010, 12:00am PDT
As power moves inexorably from seller to buyer and retailing morphs into "Me-tailing", retail organizations will need much more than customer centricity and supply chain optimization to achieve...
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White Papers
The High Performance Supply Chain Study: Product Development
September 10, 2009, 12:00am PDT
Developing successful new products has always been challenging for companies. Today, a host of new factors are making it even more difficult for organizations to conceive of and bring to market...
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White Papers
The High Performance Supply Chain Study: Sourcing And Procurement Mastery
September 10, 2009, 12:00am PDT
Few corporate functions have evolved more dramatically than procurement. As recently as the 1970s, it was generally regarded as a clerical, reactive position - a cost center. Today, however, at...
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The High Performance Supply Chain Study: Fulfillment Mastery
September 10, 2009, 12:00am PDT
Fulfillment has long been a core capability of successful companies. Recently, however, myriad factors have challenged companies' ability to effectively and efficiently fulfill orders in today's...
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White Papers
The New Reality Series Recovery Retailing: Tomorrow Starts Today
December 21, 2009, 12:00am PST
Despite signs of economic recovery, consumer confidence - the traditional bellwether of retail profitability - remains at record lows in many major markets. Battered by slumping asset values and...
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White Papers
The High Performance Supply Chain Study: Supply Chain Planning Mastery
September 10, 2009, 12:00am PDT
As globalization drives rapid change in all aspects of nearly every company's operations, effective supply chain planning - of both supply and demand - has become an increasingly critical factor...
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White Papers
The High Performance Supply Chain Study: Manufacturing Mastery
September 10, 2009, 12:00am PDT
Just as it has affected almost all business functions and operations, globalization is challenging manufacturing companies' ability to achieve high performance. Many of these challenges revolve...
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White Papers
Shopping For Scarce Retail Talent: Driving High Performance In The Retail Industry Through Strategic Talent Management
March 4, 2009, 12:00am PST
The retail industry is facing challenging times. In the midst of a recession and a decline in consumer wealth and spending, retailers are focused on the short term: getting customers into stores...
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Navigating The Multi-Polar World: How Multinationals In China And Chinese Companies Expanding Overseas
March 5, 2008, 12:00am PST
Every generation lives in a new world - created by the rolling force of change. On that we can depend. What's distinctive about change in the time is how quickly it occurs and how radically...
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White Papers
Nine Ways Government Organizations Can Reduce Budget Deficits Without Cutting Services
March 30, 2009, 12:00am PDT
As the fiscal crisis that began in 2008 continues, most experts agree that this economic downturn is different than its predecessors, in that it is deeper and will take longer to resolve. That...
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White Papers
In Uncertain Times, Businesses Need Dynamic Planning To Chart Course To High Performance
July 21, 2009, 12:00am PDT
Amid the current global economic storm, agility has emerged more strongly than ever as an essential factor for survival and success. The global financial crisis and increasingly volatile economic...
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White Papers
The Future Used To Be Easier: Planning For Success In Dynamic Environments
March 25, 2010, 12:00am PDT
Financial and economic cataclysms have a way of uncovering chinks in the armor. For years, most companies ran business planning as a rote annual exercise that was cumbersome, time-consuming, and...
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White Papers
Preparing For The Recovery: Five Ways To Get Your Organization Ready Now
February 3, 2010, 12:00am PST
Companies have expended a great deal of emotional and financial energy in recent months just to deal with the most pressing issues of the economic downturn. But there is no letting up now. As they...
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White Papers
The Influence Of Financial Derivatives In Global Commodity Markets
July 10, 2009, 12:00am PDT
Commodity markets are in a remarkable state of flux. Changes in the balance of supply and demand are a part of the reason, but so is the increased use of commodity based financial derivatives...
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White Papers
The Green Link To High Performance In Retail
August 14, 2007, 12:00am PDT
Going green isn't just good for the environment - it's good for business too. By making green a core value, involving the entire enterprise in a process of transformation that embraces all of the...
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Case Studies
Sustainable Procurement
March 2, 2009, 12:00am PST
Businesses are under increasing pressure from multiple forces to become more sustainable and cost competitive. The drivers include an increasing focus on social and behavioral responsibility, as...
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Case Studies
Achieving High Performance Consumer Product Portfolios Through End-to-End Product Lifecycle Management
May 4, 2010, 12:00am PDT
Effective product lifecycle management (PLM) is extremely complex for most consumer goods and services companies, requiring them to integrate many internal and external resources and capabilities,...
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Case Studies
Mergers And Acquisitions: Planning And Executing For Success
October 16, 2008, 12:00am PDT
Mergers and acquisitions are always challenging, but today's deals represent an altogether different breed. When transactions move this quickly and the time for due diligence is compressed, risks...
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White Papers
Chemicals Customer Study: Frequently Asked Questions
April 20, 2010, 12:00am PDT
This paper aims to understand the needs of chemical companies' customers and their customers' customers (chemical Industry value chain). Buyer values are explored around the following themes: (1)...
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White Papers
Innovation: Target Practice
December 31, 2008, 12:00am PST
Consumer product innovation is often a hit-or-miss affair - but it doesn't have to be. By letting customers and employees tell them what works and by aggressively culling what doesn't, the...
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White Papers
The Winning Edge In Uncertain Times: Improving Performance Through Rapid And Sustained Cost Management
September 3, 2009, 12:00am PDT
In times of economic uncertainty, organizations have two fundamental choices: hunker down or strengthen their strategic positions. What is the winning strategy? Accenture's High Performance...
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White Papers
Chemical Executive Series: Achieving High Performance In The Global Chemicals Market
December 4, 2009, 12:00am PST
Today's economic downturn not only differs from previous recessionary periods, but it also differs by country and region. For the chemical industry, the recent downturn was caused by the already...
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White Papers
Multi-Polar World 2: The Rise Of The Emerging-Market Multinational
March 25, 2008, 12:00am PDT
Globalization, the formative idea, continues to affect the economic geography in ways that one is only beginning to understand. The rise of the multi-polar world is constantly reshaping the...
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White Papers
A Roadmap To High Performance For Cpos Balancing Short-Term Savings Imperatives And Post-Downturn Challenges
January 13, 2010, 12:00am PST
Today's focus on cost reduction presents procurement with a rare opportunity to transform purchasing practices with strategic changes that push beyond immediate savings to achieve long-term...
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White Papers
A Bigger Bang: Making The Right Workforce Investments
October 4, 2007, 12:00am PDT
Historically, human resource management and investments in workforce capabilities have largely been applied in the same way across all types of jobs and roles. This has been, in part, due to...
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White Papers
Improving Return On Assets To Achieve High Performance: Using Overall Equipment Effectiveness As A Measure Of Asset Performance
August 25, 2009, 12:00am PDT
Today, manufacturers work constantly to increase asset utilization and reduce loss in the ongoing effort to achieve high performance. Pressure from shareholders is greater than ever and the funds...
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White Papers
Integrated Resource Management: Synchronizing Asset Management, Work Management And Supply Chain Management Utilities
January 14, 2010, 12:00am PST
Implementing advanced supply chain capabilities (for example, cross-functional planning or collaborative forecasting) at a public utility has always been challenging. One reason is that utilities...
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White Papers
Change Drivers, Strategic Responses And The Role Of IT In Freight And Logistics Companies
January 6, 2010, 12:00am PST
Companies in the freight and logistics sector work on leading edge globalization 24/7. From express shipping services using airlines and ocean shipping lines, these companies contend with the...
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White Papers
Managing Risk For High Performance In Extraordinary Times
June 18, 2009, 12:00am PDT
In the wake of the global economic meltdown, chances are there isn't a boardroom or executive management office anywhere today where the topic of improving the organization's risk management...
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White Papers
Global Operating Model In A Multi-Polar World
May 28, 2009, 12:00am PDT
Emerging economies are increasingly shaping what we call a multi-polar world. A decade ago, only 20 companies from those economies appeared on the list of Fortune's Global 500; today that number...
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White Papers
Global Mindset: An Overview
February 25, 2008, 12:00am PST
A global mindset, by this definition, is not merely the sum of organizational capabilities such as diverse linguistic abilities, cultural sensitivity, and global IT infrastructure. Rather, it is...
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White Papers
Achieving High Performance In The Freight Forwarding & Logistics Industry
April 10, 2008, 12:00am PDT
Research found that the Freight Forwarding & Logistics high-performance businesses have distinguished themselves with an approach to mergers and acquisitions that carefully aligns targeted...
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White Papers
Transportation Companies - Using Sensor Telemetry To Map Their Route
January 1, 2010, 12:00am PST
Surprising though it may seem, for many organizations - from chemicals companies to manufacturers - transportation is the second largest cost of doing business. For transportation companies trying...
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White Papers
Balancing Demand, Supply And Cost With The Right Mix Of Offshoring, Nearshoring And Onshoring
September 24, 2008, 12:00am PDT
The essentials of a sound supply chain management strategy revolve around the age-old industry adage, "Provide customers with what they want, when they want it and at the lowest possible cost." In...
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White Papers
Achieving High Performance In Smart Grid Data Management
April 1, 2010, 12:00am PDT
Today's energy utilities are confronted with an array of challenges unprecedented in their scale and scope, ranging from capital constraints to geopolitical concerns over carbon emissions and...
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White Papers
Past The Tipping Point: Record Oil Prices Require New Supply Chain Strategies To Enable Future High Performance
June 9, 2008, 12:00am PDT
Strategies such as just-in-time lean manufacturing and even low-cost country sourcing must be re-valuated in light of fuel prices. In every respect, author has entered a new era where different...
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White Papers
Building An Integrated Global Operation
March 30, 2008, 12:00am PDT
Seldom has the reach of corporations so exceeded their grasp as when they venture into foreign markets. While companies in the United States, Europe and Japan dramatically grow their sourcing,...
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White Papers
Managing Risk For High Performance In Extraordinary Times: Global Risk Management Study
June 18, 2008, 12:00am PDT
In the wake of the global economic meltdown, chances are there isn't a boardroom or executive management office anywhere today where the topic of improving the organization's risk management...
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White Papers
Customer Acquisition And Retention: Using Customer Experience For Competitive Advantage In Uncertain Times
March 30, 2009, 12:00am PDT
Accenture High Performance Business research has shown that the ability to deliver a customer experience consistently aligned around customer needs and intentions has a significant impact on a...
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White Papers
To Copenhagen And Beyond: A Pragmatic Approach To Mitigating Climate Change
December 1, 2009, 12:00am PST
The scope of the paper is mitigation - the reduction of greenhouse gas emissions - primarily focusing on emissions relating to fossil fuel combustion and industrial activity. These sectors account...
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White Papers
High Performance Business In China 2007: In Pursuit of Profitable Growth
August 20, 2007, 12:00am PDT
The astonishing growth rates of so many Chinese companies have become a matter of great pride for the nation's business leaders - and a matter of concern for competitors around the world. But can...
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White Papers
Seizing The Opportunities In The Low-Carbon Economy
January 25, 2010, 12:00am PST
The challenges businesses will face to mitigate climate change over the next two decades are likely to be monumental. During this time, the journey to a low-carbon economy will be game-changing...
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White Papers
Smarter, Swifter, Safer: New Imperatives For Achieving High Performance In A Multi-Polar World
January 15, 2010, 12:00am PST
Today's high performers in transport and logistics owe their accomplishment to exceptionally astute global growth strategies and mastery of internal process technologies - core capabilities that...
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White Papers
Achieving High Performance With Customer-Centric Manufacturing: Balancing Demand, Supply And Cost With The Right Mix Of Offshoring, Nearshoring And Onshoring
September 24, 2008, 12:00am PDT
The essentials of a sound supply chain management strategy revolve around the age-old industry adage, "Provide customers with what they want, when they want it and at the lowest possible cost." In...
Provided by Accenture
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White Papers
The Discipline Of Marketing Leaders: Formulating Composite Strategy
June 6, 2007, 12:00am PDT
The fundamental purpose of a low-cost customer interaction is to create or preserve the profitability of the core strategy. In general, a low-cost customer strategy works best when the core...
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White Papers
Manufacturing Mastery: Achieving High Performance In Manufacturing
September 16, 2009, 12:00am PDT
Manufacturing masters can achieve up to 13 percent higher throughput, 15 percent better equipment effectiveness and up to 30 percent higher uptime than non-masters. To achieve these levels of...
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White Papers
Everything Elastic: Accenture Technology Vision 2010
February 11, 2010, 12:00am PST
High-performance businesses use the Vision to help understand potential opportunities - and challenges - that lie ahead. In this vision business capabilities - infrastructure, people and thoughts...
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White Papers
Customer Satisfaction In The Changing Global Economy Satisfying New Requirements For High Performance.
December 28, 2007, 12:00am PST
The findings from Accenture's third annual Global Customer Satisfaction Survey offer compelling evidence of the vital role played by the customer service experience when it comes to growth...
Provided by Accenture
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White Papers
High Performance Through Procurement: Accenture Research And Insights Into Procurement Performance Mastery
July 10, 2007, 12:00am PDT
This paper is part of an ongoing series of cross industry studies in supply chain management. Its mission is to tally, chart and analyze the responses of executives from companies around the world...
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White Papers
Start Making Sense Defining Customer Experiences That Enable High Performance
November 11, 2009, 12:00am PST
Many experts believe that, while the global economy may have turned a corner, recovery will be prolonged and sluggish. Changing consumer attitudes and behavior will play a key role in setting the...
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White Papers
High Performance Through Procurement: The Role Of Technology
July 9, 2008, 12:00am PDT
Procurement mastery - significantly outpacing competitors in areas such as sourcing, category management and supplier relationship management - can be immensely profitable. A recent Accenture...
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Case Studies
Avaya University: Avaya University and Accenture Pioneer Comprehensive, End-to-End Enterprise Learning Outsourcing
March 6, 2008, 12:00am PST
The challenge was significant. Avaya possessed an extremely talented learning team, but did they have the capacity and scale to transform the learning organization for these new strategic...
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White Papers
Achieving High Performance Through Shared Services
June 5, 2009, 12:00am PDT
Whether run as an insourced or outsourced solution for common service delivery, shared services as a business model is here to stay. For several decades now, shared services has delivered...
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White Papers
Accenture Cloud Computing Accelerator
January 29, 2009, 12:00am PST
Cloud computing is the sourcing of a computing capability - hardware, software, even execution of a business process - somewhere "Out there," in a computing "Cloud" created wherever vast resources...
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White Papers
Decision-Making Effectiveness Program Proves The Right Choice For High Performance
December 9, 2008, 12:00am PST
This North American pharmaceutical company is one of the fastest-growing pharmaceutical companies in the United States. The company was experiencing dramatic growth and strategic shifts in its...
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Case Studies
High Performance In Sight: Accenture Helps Pharmaceutical Company
July 3, 2008, 12:00am PDT
In 2004, one of the world's largest researchbased biomedical and pharmaceutical companies set an overarching goal to reduce operating costs. Within the IT organization, executive leadership...
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Case Studies
High Performance In Sight: Pharmaceutical Company Saves Money By Streamlining IT Infrastructure
July 23, 2008, 12:00am PDT
To sustain revenues in a competitive market and invest more aggressively in research and development, one of the world's largest pharmaceutical companies made a strategic decision to reduce US$100...
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White Papers
Daiichi Sankyo Company Limited: Business Transformation Maintains Momentum Towards High Performance
August 27, 2009, 12:00am PDT
Daiichi Sankyo Company Limited, established in 2005 after the merger of two leading century-old Japanese pharmaceutical companies, is a global pharmaceutical innovator, continuously generating...
Provided by Accenture
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White Papers
Achieving High Performance Through Product Launch Management
April 7, 2009, 12:00am PDT
Launching products into the pharmaceutical market has never been more crucial and challenging for life science companies seeking to achieve high performance. A product launch nowadays has to be...
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White Papers
Rapid And Sustained Cost Management: Managing Front-Office Costs
February 13, 2009, 12:00am PST
The prospect of an extended period of economic uncertainty presents organizations with a difficult challenge: reduce front-office costs while remaining responsive to changing customer needs, new...
Provided by Accenture
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White Papers
Customer Acquisition And Retention: Using Customer Experience For Competitive Advantage
March 30, 2009, 12:00am PDT
Accenture High Performance Business research has shown that the ability to deliver a customer experience consistently aligned around customer needs and intentions has a significant impact on a...
Provided by Accenture
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White Papers
How To Make The Most Of The Great Consumer Trade Down
June 1, 2009, 12:00am PDT
As discretionary spending all but disappears, companies must make adjustments in product mix, pricing, promotions and channel strategy to deliver the innovation today's customers value. By...
Provided by Accenture
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