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Accenture
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White Papers
Tomorrow's Corporate Boardroom: Information, Performance Management And Technology
May 29, 2008, 12:00am PDT
Managers and directors alike face tough choices as they decide on the quality and quantity of information the board receives and uses in its governance and fiduciary roles. As the fallout from...
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White Papers
Transforming Business Processes In The Chemical Industry: Unlocking Business Value To Achieve High Performance
December 4, 2009, 12:00am PST
The outsourcing of activities in the chemical industry is not new. Third parties have long been contracted to deliver activities such as maintenance, warehousing, distribution and site security in...
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White Papers
Preparing For International Financial Reporting Standards: An Opportunity For Finance Transformation
May 1, 2009, 12:00am PDT
To understand how companies view the International Financial Reporting Standards adoption journey, Accenture commissioned a survey of 208 executives at companies with a minimum of US$1 billion in...
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White Papers
The Emergence Of "Green Talent": Lessons From The Internet Revolution
June 1, 2009, 12:00am PDT
Several factors are driving an increase in supply and demand for "Green talent" - employees with the mindsets and skills to drive sustainability in an organization. But many business leaders do...
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White Papers
In-Vehicle Infotainment A View Of The European Marketplace
March 30, 2010, 12:00am PDT
A number of trends are impacting the automotive industry, creating fertile ground for change. These drivers will need in-vehicle systems to help them more readily navigate congested city roadways,...
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White Papers
The Prescription For Research & Development: Can Lean Six Sigma Revitalize Pharmaceutical Innovation For High Performance?
September 14, 2009, 12:00am PDT
Lean Six Sigma (LSS) is derived from two workflow methodologies, Lean manufacturing and Six Sigma, that began in manufacturing and have expanded to many other nonmanufacturing industries. Lean...
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White Papers
Pole Positioning
January 22, 2009, 12:00am PST
The high performers in this industry are exceptionally lean and customer-centric enterprises. It boasts some of the great global brands, and the influence of its innovations is felt worldwide....
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White Papers
Not 'If' But 'When': International Financial Reporting Standards (IFRS) - It's About More Than Accounting Policies
October 28, 2008, 12:00am PDT
In 2011, Canada is scheduled to abandon Canadian Generally Accepted Accounting Principles (GAAP) and join over 100 countries including the European Union, Australia and New Zealand in adopting...
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White Papers
Staying Ahead Of The "Redshift" Curve: Lean Enterprises Rely On Speed And Flexibility In Changing Markets
February 26, 2009, 12:00am PST
The Accenture Process & Innovation Performance service line takes an end-to-end, process-based approach to address key business challenges such as complexity reduction, lean manufacturing and...
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White Papers
The Information Future Of The Corporate Board
April 1, 2008, 12:00am PDT
Corporate governance is in the news again. Following the high-profile reversals in the financial-services industry, pressure on boards from shareholder activists and regulators to somehow prevent...
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White Papers
Helping India On The Journey To High Performance
November 6, 2009, 12:00am PST
The world's business media now devote plenty of ink to India's energetic giants such as Tata, Reliance and Bharti Airtel. Business leaders around the world are increasingly familiar with 'Sunrise'...
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White Papers
CFOs Assume Leadership Roles To Drive Greater Value From Operational Excellence Programs
April 21, 2010, 12:00am PDT
To generate greater value from operational excellence programs, CFOs need to take a more active role. They can serve as trusted business advisors to CEOs, thereby helping to set a firm foundation...
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White Papers
How To Organize For The New Realities
May 8, 2009, 12:00am PDT
A well-chosen global operating model is critical to growth in today's markets. What a model emphasizes, however, is likely to vary with a company's goals, experience and home-country origins....
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White Papers
The Importance Of Shared Mindsets To International Expansion
July 13, 2007, 12:00am PDT
With the pull of international markets and global operations, managers are increasingly concerned about the problem of maintaining a common corporate culture and identity as they look to build a...
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White Papers
High Performance Business In China: Pioneering The Future Amidst Financial Crisis
November 10, 2008, 12:00am PST
China presents a fascinating landscape for studying business performance. The author continues to believe that companies seeking to compete on the global stage must have a growth strategy for...
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White Papers
Outsourcing And Procurement Mastery: How Procurement Masters Leverage Outsourcing On The Path To High Performance
August 13, 2008, 12:00am PDT
What does it mean to achieve mastery in the various dimensions of the procurement function? Has the trend toward greater reliance on outsourcing providers affected the strategies and operations of...
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White Papers
The Hidden Costs And Complexity Of Managing Multiple ADM Suppliers
May 8, 2009, 12:00am PDT
As Application Development and Maintenance (ADM) outsourcing services hove grown rapidly based on the power of the labor arbitrage value proposition, many organizations outsourcing ADM utilized...
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White Papers
To Bundle Or Not To Bundle? Effective Decision-Making For Business And IT Services
January 8, 2010, 12:00am PST
This paper details the key research findings on the purchasing decisions clients make on bundling, or not bundling, IT (ITO) and business process outsourcing (BPO) services. The authors studied...
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White Papers
Sustainable Sourcing: A New Approach To High Performance In Supply Chain Management
September 8, 2008, 12:00am PDT
Sustainability is about minimizing a business' negative impacts on people, societies and the environment while maintaining or enhancing value for customers, business partners and shareholders....
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High Performance Through Fulfillment: Accenture Research And Insights Into Fulfillment Mastery
April 3, 2009, 12:00am PDT
In a world in which customers literally can change suppliers at the click of a mouse, the ability to fill orders reliably and efficiently - ontime, at the right place, with the right merchandise...
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High Performance Through Service Management: Accenture Research And Insights Into Service Management Mastery
August 4, 2009, 12:00am PDT
In nearly every industry today, managing after-sales customer service effectively has become critical to achieving high performance. Manufacturing high-quality products and distributing them on...
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White Papers
Driving Growth From The Inside Out Achieving High Performance In Telecommunications
September 12, 2007, 12:00am PDT
With the relentless demand to achieve high performance through innovation and growth in the form of new platforms, new products and new markets, today's telecommunications companies look to senior...
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White Papers
High Performance Through Manufacturing: Accenture Research And Insights Into Manufacturing Mastery
April 3, 2009, 12:00am PDT
Globalization has had a dramatic impact on every large company over the past decade. But its impact on manufacturers and their supply chains has been especially profound. For these companies,...
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White Papers
Counting On Analytical Talent
March 1, 2010, 12:00am PST
Companies are increasingly turning to analytics to gain a competitive edge. As they do, they must resolve unique demands on their information technology, their structure, their processes, and...
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White Papers
High Performance Through Supply Chain Planning: Accenture Research and Insights into Supply Chain
April 1, 2009, 12:00am PDT
Globalization has driven rapid and fundamental change in every aspect of nearly every company's business - particularly in the ways they source, manufacture and distribute products and provide...
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White Papers
Achieving High Performance In The Supply Chain: Inventory Optimization
March 20, 2009, 12:00am PDT
Even with thoughtfully established inventory policies, many companies continue to operate at the extremes, with excessive inventory for some items binding up cash flow while other items suffer...
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White Papers
High Performance In A Volatile World: Seven Imperatives For Achieving Dynamic Supply Chains
May 21, 2009, 12:00am PDT
Increasing economic volatility has severely disrupted the supply chains of companies across industries. Rapid swings in the availability and price of key commodities, major currency fluctuations,...
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White Papers
Analytics At Work: Smarter Decisions, Better Results
October 13, 2009, 12:00am PDT
Never before has there been a more important time for organizations to make better decisions based on fact-based analytics. The financial crisis revealed the price of unreasoned assumptions, and...
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White Papers
High Performance Through Product Development: Accenture Research And Insights Into Product Development Mastery
May 21, 2009, 12:00am PDT
Today's globally integrated business environment forces nearly every company to excel at product development. The ability to identify customer needs that require whole new products and services,...
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White Papers
Getting Real Results From Your Purchase-To-Pay Opportunities
August 1, 2007, 12:00am PDT
The question usually isn't whether a company should improve its business through more effective procurement operations but rather how to unlock the sizeable value potential within its reach....
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White Papers
Masters Of Rural Markets: The Hallmarks Of High Performance
February 9, 2010, 12:00am PST
India is on the march. Its momentum is not only evident in metros - it is apparent in small towns and villages as well. This paper chronicles the business sector's growing confidence in India's...
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White Papers
Creating Advantage From Adversity
January 23, 2009, 12:00am PST
By putting in place rigorous approaches to manage both the supply of goods and services as well as the demand for them, procurement departments can help to enhance significantly their business's...
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White Papers
Sustainability As A Competitive Advantage
June 15, 2009, 12:00am PDT
This paper investigates how a genuine commitment to sustainability - defined as environmental and social responsibility - is helping HP to grow its leadership in key markets. The author look at...
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White Papers
Customer Relationship Management: Driving Growth Through Customer Loyalty
February 1, 2010, 12:00am PST
Growth is back on the horizon - but will the customers be around to help one achieve it? Delivering the kinds of customer experiences that drive retention, repeat buying and overall business...
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White Papers
It's Only A Matter Of Time
September 18, 2009, 12:00am PDT
Businesses that thoughtfully examine and measure the time customers spend with them, and then either reduce the time costs or enhance the time value of their offerings, can gain an advantage that...
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White Papers
Effectiveness of Using Text Message/ SMS to Support the Teaching-Learning Process in Distance Education
June 7, 2009, 12:00am PDT
Mobile phones are the new addition to the Information and Communication Technologies for learning. The SMS (Short Messaging Services) provided by the Mobile phones could be used effectively as a...
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White Papers
Can Business Do Well By Doing Good?
October 1, 2010, 12:00am PDT
Today, there probably isn't a company anywhere in the world that does not at least acknowledge the importance of sustainability - of doing business in an environmentally and socially responsible...
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White Papers
Having Confidence in Cloud Computing Addressing Enterprise Security Concerns
October 14, 2009, 12:00am PDT
It is fair to say that cloud computing has Arrived. Not long ago, Citigroup purchased 30,000 seats of Sales forces customer-facing Software-as-a-Service (SaaS) applications for its financial...
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White Papers
Shared Services Talent Management: Lessons From The Masters
June 17, 2010, 12:00am PDT
Talent management, the management of individuals and workforces toward achieving improved performance, is among the most critical components to the Masters' success. In fact, the research...
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White Papers
4G Accelerator Solution: The Significance of 4G
March 18, 2008, 12:00am PDT
The Internet is going wireless and communications and high tech companies on the quest for high performance are positioning themselves for the next wave of devices and services that promise to...
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White Papers
Why Customer Centricity Matters: Sustaining High Performance Through Uncertain Times
March 27, 2009, 12:00am PDT
As organizations around the world confront new economic realities, many find organizing an effective response in this highly complex, highly uncertain environment to be uniquely challenging. Their...
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White Papers
The Road To Recovery: A Report On Consumer Behavior In The New Economy
September 25, 2009, 12:00am PDT
Consumer behavior typically returns to normal soon after recessions end. However, in extreme cases, such as the Great Depression of the 1930s, financial crisis may influence the consumer psyche...
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White Papers
Customer Acquisition And Retention: Back To Customer-Centric Basics
March 30, 2009, 12:00am PDT
It is clear that the global economy has entered an extended period of disruption and uncertainty. Very few companies will avoid having to make difficult choices in response to changing customer...
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Case Studies
Helping The Royal Shakespeare Company Achieve High Performance Through Audience Analytics
April 11, 2008, 12:00am PDT
Since its founding almost a century ago, the Royal Shakespeare Company (RSC) has grown to become one of the United Kingdom's most respected and celebrated theatrical companies in the world....
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Case Studies
Helping Xcel Energy Achieve High Performance With A Revolutionary And Sustainable Smart Grid Solution
December 10, 2008, 12:00am PST
Minnesota-based Xcel Energy is a major natural gas and electricity provider in the United States. Building on its reputation as a sustainability leader, Xcel Energy recently decided to launch an...
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Case Studies
Helping A Multinational Pharmaceutical Company Achieve High Performance
April 17, 2009, 12:00am PDT
The client is a global leader in the pharmaceutical industry, committed to researching and developing medicines and vaccines to help improve the lives of people around the world. The company...
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White Papers
Accenture Helps New York City To Improve Citizen Service
April 21, 2008, 12:00am PDT
The new analytics solution developed by Accenture has become part of the City's culture, improving its delivery of services to citizens - the ultimate litmus test of high performance. New York...
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Case Studies
Global Business Process Transformation Helps Groupe DANONE Reach New
May 23, 2008, 12:00am PDT
Groupe DANONE is widely recognized as a world leader in the food industry. The company needed to create a highly integrated and flexible operation with more insight, speed, efficiency and seamless...
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Case Studies
Shell Exploration And Production Company: Common, Standardized ERP System Drives High Performance
May 3, 2007, 12:00am PDT
Shell EP's global operations were supported by local processes and a multitude of bespoke systems and standalone instances of SAP - the complexity and cost of which threatened to impair the...
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Case Studies
Helping Helsana Achieve High Performance Through Improved Claims Data Management
June 10, 2009, 12:00am PDT
Helsana Versicherungen AG (Helsana) is the leading health payer in Switzerland, providing coverage to nearly 2 million individuals, families and organizations across the country. Helsana wanted to...
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Case Studies
Accenture Helps Transform China National Petroleum Corporations Human Resources Management
June 24, 2009, 12:00am PDT
China National Petroleum Corporation (CNPC) is a world-leading integrated international energy company. There are many challenges to be faced by such a large organization in order to attract and...
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Case Studies
An Enterprise View: Comprehensive Security Information & Event Management Solutions
November 1, 2007, 12:00am PDT
Modern corporations are faced with increasingly complex compliance and regulatory demands that require them to respond quickly and effectively to any information security incidents. Many...
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White Papers
Information Security And The Board: Keeping Risk Out And Letting Business In
January 1, 2009, 12:00am PST
Virtually any business today stands or falls by the security, integrity and availability of its digital information. This reflects the pivotal role played by sophisticated IT systems, not only in...
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White Papers
Optimizing The Business Value Of IT
February 12, 2008, 12:00am PST
Chief information officers have their hands full - very full. They're under growing pressure to demonstrate the value of IT - delivering the changes and capabilities that the business needs to...
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White Papers
Reality Online: Accenture's Technology Vision
January 1, 2009, 12:00am PST
Shaped by the technology Research and Development (R&D) professionals at Accenture Technology Labs, Reality Online is Accenture's technology vision. It explores how new and emerging technologies...
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Case Studies
BEA Systems: IT Strategy
January 1, 2009, 12:00am PST
BEA Systems, Inc. is one of the world's leading business infrastructure software companies and widely known for their award-winning WebLogic? Server software. Headquartered in San Jose,...
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White Papers
Establishing An IT Governance Model To Fuel Accenture's Business Success
June 13, 2008, 12:00am PDT
Accenture clearly understands the need for a strong and responsive IT governance strategy. As a heavily matrixed organization with five operating groups, 17 focused industry groups and businesses...
Provided by Accenture
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White Papers
IT Transformation? The Journey To High Performance
June 13, 2008, 12:00am PDT
In the late 1990s, Accenture inherited widely distributed legacy systems from its then-parent company, which were not well-suited to supporting the global, publicly traded enterprise that...
Provided by Accenture
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Case Studies
Running IT Like A Business Helps Drive High Performance At Accenture
October 16, 2008, 12:00am PDT
As Accenture prepared to spin off from its parent company in the late 1990s, it created its own IT organization. The CIO Organization's first order of business was to replicate and populate...
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Case Studies
The Journey To High Performance - Transforming Accenture's IT Services
February 27, 2009, 12:00am PST
Like many of the clients it serves, Accenture's internal Information Technology (IT) function supports a large, global workforce, with all the challenges that task entails. Enabling more than...
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Case Studies
Vodafone D2 - Creating An Integrated Platform For Further Growth Through A Major CTO Restructuring
February 13, 2008, 12:00am PST
With more than 25 million customers relying on its mobile voice and data telecommunications services, Vodafone D2 is the largest operating company in the Vodafone Group, the world's leading mobile...
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White Papers
Performance Engineering Services: Overview
January 1, 2009, 12:00am PST
Companies expect more from their systems and applications. Increasingly, companies want systems to interoperate and application users are demanding more complex business solutions to meet their...
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White Papers
Accelerate Enterprise Virtualization With Accenture Services Using VMware
May 8, 2008, 12:00am PDT
The scope of virtualization has expanded well beyond servers to include operating systems, applications, desktops, networks and storage. Achieving enhanced results across large and complex...
Provided by Accenture
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White Papers
ITIL Service Delivery
May 30, 2007, 12:00am PDT
A growing European pharmaceutical company realized its IT service delivery was unable to support rapid expansion. Accenture conducted a nine-week assessment, which resulted in an IT consolidation...
Provided by Accenture
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Case Studies
Web Publishing Platform: Realizing High Performance By Empowering Accenture Website Users
July 2, 2009, 12:00am PDT
When the internal web publishing platform debuted, it represented a state-of-the-art, enterprise solution for hosting online content with self-publishing capabilities. Accenture needed a more...
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White Papers
Enabling High Performance By Connecting Accenture's People To The Resources
November 25, 2008, 12:00am PST
The enterprise search functionality within Accenture's intranet connects employees with each other and with critical information used in selling or delivering work to clients. Accenture has long...
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Case Studies
Thomas Cook UK And Ireland: Enabling High Performance With A Long-Term Strategic Partnership
October 24, 2009, 12:00am PDT
In its efforts to become a high-performance business, Thomas Cook UK and Ireland partnered with Accenture in a collaborative outsourcing relationship to share the risks and rewards of a redefined...
Provided by Accenture
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Case Studies
Employees Provident Fund: Business Transformation
June 11, 2008, 12:00am PDT
Employees Provident Fund is one of Malaysia's largest and oldest government agencies. It assists employees from both and private non-pensionable public sectors by managing a portion of their...
Provided by Accenture
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Case Studies
Bank Austria: Banking Post-Merger Integration
December 8, 2008, 12:00am PST
Bank Austria is the result of the 1991 merger between Zentralsparkasse Wien (Vienna) and Österreichische Länderbank. Five years later the union was followed by the acquisition of Creditanstalt....
Provided by Accenture
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Case Studies
Best Buy: Supply Chain Strategy
October 25, 2007, 12:00am PDT
Best Buy is an innovative and growing Fortune Global 100 company that sells consumer electronics, home-office products, entertainment software, appliances and related services through more than...
Provided by Accenture
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Case Studies
Siemens: Product Market Strategy With Portals And Content Management
July 18, 2007, 12:00am PDT
Siemens AG, headquartered in Munich, is one of the world's largest electrical engineering and electronics companies. Its more than 470,000 employees develop and manufacture products; design and...
Provided by Accenture
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Case Studies
Global Electronics Firm Transforms Partner Management To Achieve High Performance In B2B Printing Market
October 1, 2007, 12:00am PDT
With ambitious growth targets for its business-to-business printing division, one global Korean electronics firm has rolled out an advanced partner program to strengthen its indirect channels and...
Provided by Accenture
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Case Studies
Transforming Sales Skills And Behavior For Growth
March 19, 2009, 12:00am PDT
With a portfolio that spans printing, personal computing, software, services and information technology infrastructure, Hewlett-Packard Co. (HP) is among the world's largest IT companies. With...
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Case Studies
Leading Global Internet And Communications Provider: Marketing Resource Management Outsourcing
April 9, 2008, 12:00am PDT
Over the years, the technology company had adopted a decentralized approach for many functional areas, including marketing. While this approach had served the company well, expanding the business...
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Case Studies
Fragrance And Flavor Company: Procurement Transformation
March 18, 2008, 12:00am PDT
This company's exceptional growth in recent years has positioned it as one of the world's largest perfume and ingredients companies. Despite its noteworthy success, this company knew it could not...
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Case Studies
Procter & Gamble: Trade Promotion Management
November 4, 2008, 12:00am PST
Against ever growing competition in the consumer goods industry, P&G saw an opportunity to streamline its trade promotion management capabilities. The primary challenge was the lack of a...
Provided by Accenture
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Case Studies
Helping Unilever Transform The IT Workforce To Achieve High Performance
February 28, 2008, 12:00am PST
Unilever signed an Information Technology (IT) application development outsourcing deal with Accenture, in which Accenture assumed responsibility for applications development, implementation and...
Provided by Accenture
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Case Studies
Martini & Rossi: Improving Its Supply Chain To Achieve High Performance
July 25, 2007, 12:00am PDT
Martini & Rossi decided that it would use technology to solve these challenges by enhancing its existing JD Edwards EnterpriseOne 8.0 application from Oracle. They turned to Accenture for help...
Provided by Accenture
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Case Studies
Mengniu Dairy: Business Process Reengineering & Strategy
July 13, 2007, 12:00am PDT
Founded in 1999, Mengniu Dairy Co. Ltd. has quickly become a manufacturing and distribution giant for dairy products in China. The company also is the country's No. 1 liquid milk seller, with more...
Provided by Accenture
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Case Studies
Helping Procter & Gamble Strengthen A Culture Of High Performance Through Its Learning Program
April 13, 2009, 12:00am PDT
Procter & Gamble (P&G) understands, better than most, that the path to long-term success is forged through the efforts, talents and skills of its global workforce. To that end, the company is...
Provided by Accenture
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