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American Express
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White Papers
Recession Can Be An Opportunity For Small Business
November 21, 2008, 12:00am PST
They say "When life hands you lemons, make lemonade." The same philosophy should be applied creatively by small business owners to take advantage of the financial conditions and possible slow down...
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White Papers
Are Loans Available, Or Do Small Businesses Just Not Want Them?
February 27, 2009, 12:00am PST
Thanks in part to the collapse of the housing market and, in greater part, to the collapse of the financial services market, underwriting standards of all kinds have tightened, making it more...
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White Papers
Don't Call Me "Small"
May 6, 2009, 12:00am PDT
Small business jump-started the modern economy, from the farmer working his small plot of land, to the proprietor of the local corner-store. And entrepreneurs have been at the very crux of many...
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White Papers
Where Is The Business Going? Succession Planning Points For Consideration
July 31, 2009, 12:00am PDT
This paper explains some points for consideration in developing your own business succession plan. Having an exit strategy is crucial, and often overlooked. Although it is tough to know what your...
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White Papers
101 Tips From 50 Small Business Bloggers
August 25, 2009, 12:00am PDT
It's quite easy for small business owners to become distracted by their day-to-day responsibilities. But in this competitive economy you can't afford to miss out on the newest business...
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White Papers
Business Plans: "Plan As You Go" Vs "Traditional"
June 9, 2008, 12:00am PDT
The process of business planning is crucial, because it causes you to think creatively about your business yet stay on track. Your plan document needs to be flexible enough to incorporate changes...
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White Papers
More Growth, Less Of A Gamble
June 13, 2009, 12:00am PDT
Is it possible to grow your business without increasing your risk? All businesses must anticipate the needs of customers, and customer needs will change from time to time. This makes forecasting...
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White Papers
Just How Financially Healthy Is Your Small Business Anyway?
June 15, 2009, 12:00am PDT
Monitoring and managing your business's financial health involves more than simply maintaining a cushion in your bank balance. It's more than just keeping accurate books. It is more than staying...
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White Papers
Small Businesses, Big Opportunities: How Economic Uncertainty Has Set The Stage For New Growth
July 20, 2009, 12:00am PDT
The credit markets are tight, that's true, but the employment base is excellent. There are many highly skilled, hard-working people who can help you start or build a business. Commercial rents are...
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White Papers
The 10 Natural Marketing Advantages Of Small Business
December 29, 2008, 12:00am PST
Are you leveraging your natural advantages? Large organizations are beginning to wrestle with the reality that their markets want something more personal, more honest and real, from the companies...
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White Papers
Develop The Knack For Business Growth
September 29, 2008, 12:00am PDT
While you are on the road to growing your business, keep in mind that your expertise, which your business is based on, is important. Maybe you are a florist and sell flowers, or a dentist and have...
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White Papers
New Energy For Small Business
October 27, 2008, 12:00am PDT
States that perform poorly have policies that discourage homeowners and businesses from investing in renewable energy systems, for example, by requiring well-established, proven technologies to...
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White Papers
For Microbusinesses, 4 Priorities On The Tax Wish
May 11, 2009, 12:00am PDT
A small business taxpayer will spend nearly 60 hours to complete a Federal business tax return that includes a Form 1040 with corresponding Schedule C. Sixty hours! That's a week and a half of...
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White Papers
Small Businesses Starting To See Impact Of The Stimulus Package
August 13, 2009, 12:00am PDT
The controversy continues around whether or not the American Recovery and Reinvestment Act, which is more commonly referred to as the stimulus package, helps small businesses. While the political...
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White Papers
How Fuzzy Bunny Slippers Can Grow Your Business
May 28, 2008, 12:00am PDT
Learning how to market your business and close sales can be the toughest part of running a business. Most of us start a business because we happen to be good at "Something." We started a business...
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White Papers
Four Common Mistakes To Avoid In Running Your Small Business
May 11, 2009, 12:00am PDT
You are the master of your domain. And as a small business owner, your domain is nothing to sneeze at. This paper explains about four of the most common mistakes made by small business owners. You...
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White Papers
Partnering For Strength
May 18, 2009, 12:00am PDT
No man is an island, and neither is your business. Creating strong business partnerships can be a valuable way to share contacts, costs and customers. Partnerships can involve sharing training,...
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White Papers
Product Development IS Marketing, And Vice Versa
August 30, 2008, 12:00am PDT
Marketing is one of the most misunderstood practices in business today. For most of us, marketing is about convincing potential customers that our product or service is worth their money. And...
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White Papers
Avoid Trying To Time Your Marketing
November 6, 2008, 12:00am PST
Avoid trying to time the market(ing). Buy low, sell high. Ever hear that advice before? We all would like to be able to do it, but we know that it's not possible to do. Even the seasoned investor...
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White Papers
Lean Your Marketing
December 22, 2008, 12:00am PST
Today's companies are innovative and focus on waste reduction, improved lead time, maximized flexibility and upgraded quality using lean principles. But few are transferring these principles to...
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White Papers
5 Marketing Myths Worth Testing
April 15, 2009, 12:00am PDT
The truth is that if you are not investing, you'll never claim ROI. You spend money on inventory, software, and of course payroll in hopes that it will turn a profit. Why would you expect strong...
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White Papers
The Changing World Of Marketing
June 15, 2009, 12:00am PDT
The world of marketing has changed dramatically in the last few years, due in large part to the Internet, access to information, and changes in the way we shop, network, search, gather and learn....
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White Papers
Marketers In The Downturn: Mix It Up
July 27, 2009, 12:00am PDT
Sometimes it seems the state of the economy is the only news being reported on these days, and maybe that's no surprise... considering the fundamental challenges that businesses have been facing....
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White Papers
Avoiding The "Dark Side" Of Social Media
August 10, 2009, 12:00am PDT
The dark side of social media comes from its simplicity. It is super easy to launch something, and very easy to exaggerate your point of view. More and more consumers believe that new blogs or...
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White Papers
Recession-Marketing Advice To B2B Companies
August 14, 2009, 12:00am PDT
A downturn is no time to be faint of heart. Rather, experience shows that those B2B firms that fare the best in queasy times are those that take specific initiatives. At a time when fewer...
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White Papers
7 Reasons Why Your Marketing Plan Doesn't Work
September 3, 2009, 12:00am PDT
Every business should operate with a set of plans - a plan for the business, a plan for cash, a plan for growth, and certainly a plan for marketing. Opening a business with no plan is kind of like...
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White Papers
The 8 Myths Of Marketing
September 14, 2009, 12:00am PDT
Unless the marketing is smart, on point and creates a substantial ROI, marketing is just a way to camouflage the act of throwing thousand dollar bills out the window. Advertising means buying...
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Building A Case For Marketing In Any Economy
October 30, 2008, 12:00am PDT
Looming financial questions have negatively impacted economies around the world. No country or region has been completely isolated from the financial storm. Here at home, companies large and small...
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White Papers
7 Recession-Busting Marketing Basics
December 1, 2008, 12:00am PST
Scan the headlines each day and you won't have to get very far to stumble upon the word "Recession" or its more palatable cousin "Economic downturn." It's times like these that send many small...
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White Papers
When Did Online Marketing Become So Complex?
March 31, 2008, 12:00am PDT
The online marketing landscape has become so complex that cutting through the "noise" is now one of the biggest problems small businesses face. Sorting out WHERE and HOW to spend our limited time...
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White Papers
Charitable Giving Offers Likability In Your Marketing Strategy
December 11, 2008, 12:00am PST
We can assume that most people and small businesses give charitably out of genuine concern and care. People like to associate themselves with businesses that support meaningful projects. It makes...
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White Papers
10 Fatal Mistakes Most Small Business Owners Make
April 8, 2009, 12:00am PDT
Many of us who become small business owners - either intentionally or quite by accident due to a lay off or downsizing - don't have any formal marketing training. But to have a successful...
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White Papers
Ten Steps To Successful Online Book Marketing
October 10, 2008, 12:00am PDT
Marketing your book online is both rewarding and challenging. It's rewarding because much of what you can do online is either free or low cost. Knowing what to do and in what order is the...
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White Papers
Soar With Marketing As Your Focus
December 4, 2008, 12:00am PST
A simple definition of marketing is engaging people to "Know, Like and Trust You," so that you may help solve their problems - or help them have what they want - so they buy from you, and...
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White Papers
Unlock Your Business Potential
April 14, 2009, 12:00am PDT
There are new methods of marketing. The new methods aren't about shiny new ads, bigger mail pieces and paying someone thousands of dollars to optimize your website either! The new marketing is...
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White Papers
Turn Marketing Into A Game Of Numbers
April 14, 2009, 12:00am PDT
One of the most powerful, yet underutilized tools, in marketing is tracking. You can set targets and goals without an ultimate or at least short term destination in mind. If you are going to start...
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White Papers
YouTube: An Unlikely Small Biz Marketing Platform
May 6, 2009, 12:00am PDT
Online marketing began as an extension of offline marketing campaigns: press releases and brochure-like websites that failed to engage with customers. But the rise of social websites, particularly...
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White Papers
How Fly-Fishing Is Like Marketing
May 15, 2009, 12:00am PDT
Market to your customers where your customers are. But this rusty marketing adage has more relevance today than ever. Don't wait for your customers to come to you; get out there and meet your...
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White Papers
How's Your Online Reputation
December 15, 2008, 12:00am PST
Have you searched on your company's name or product on Google, Yahoo! or MSN lately? If not, it's time to do so. In today's business world your online reputation is just as crucial to your success...
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White Papers
No Sale For The Marketing Ambivalent
March 23, 2009, 12:00am PDT
As prospects clench their sweaty hands tightly around their shrinking budgets, even a whiff of confusion or doubt will kill the sale. OK, perhaps a bit dramatic, but now is the time to sharpen...
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Sometimes A Marketing Problem Is Really A Product Problem
October 4, 2010, 12:00am PDT
Many times when organizations find themselves struggling with getting or increasing sales they turn to marketing. The problem might be that nobody actually wants your junk. While that may sound a...
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White Papers
What Making Ice Cubes Taught Me About Marketing
October 5, 2010, 12:00am PDT
What marketers do is convey information about their products and services with simplicity, brevity, clarity - in an engaging way. It's not unlike teaching, either, because marketers frequently...
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White Papers
Media Platform Thinking
October 5, 2010, 12:00am PDT
Part of the beauty of social media is that you can build a free (or inexpensive) media platform to accompany your business. Small places like AJ Bombers in Milwaukee and Jaguar Data in in Fort...
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White Papers
3 Ways To Use Your Blog To Upgrade Your Rolodex
October 6, 2010, 12:00am PDT
Businesses use blogs to meet many business goals. Some use their blog to build thought leadership in hopes of getting a book deal or increased media attention. Others use their blog for research...
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White Papers
How To Create A Window That Gets Noticed
October 6, 2010, 12:00am PDT
If you are in a retail business, you probably know the importance of your window and window shopping in general. As customers walk past your establishment, what they see in the window can cause...
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White Papers
The Secret To Repeat Business: Grow Your Fanbase
October 7, 2010, 12:00am PDT
Did you know that U.S. businesses spend $130 billion a year on local advertising to attract new customers? Then the author bets that you won't be surprised to learn that marketing to your existing...
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White Papers
Bling For Your Blog: 7 Ways The Shiny Stuff Can Engage Your Visitors
October 7, 2010, 12:00am PDT
Are you including content as a cornerstone of your marketing plan? Are you blogging? Do you have a podcast or video blog? Maybe you are sharing resources with your customers by curating links from...
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White Papers
Does Your Website Speak The Same Language As Your Customer?
October 11, 2010, 12:00am PDT
The foundational step for any website that hopes to rank well in the search engines is keyword research. Simply put, keyword research is any research that helps you better understand the actual...
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Local Branding: Make Your Company Part Of The Community
October 11, 2010, 12:00am PDT
Being seen as a valuable member of your local community can keep you in mind for prospective customers or clients in a way that many other branding strategies can't. You can create opportunities...
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White Papers
How Industry Events Can Put Your Business On The Map
October 27, 2010, 12:00am PDT
Restaurants are difficult businesses to start, keep running, and pull a profit on. In fact, industry insiders used to say most restaurants don't see any money earned until they've hit the 10-year...
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White Papers
5 Ways To Boost Credibility And Conversions
October 27, 2010, 12:00am PDT
All too often, entrepreneurs and business owners think of self-promotion as the seedy underbelly of marketing and brand building. That misconception can cost you big time. The reality is...
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White Papers
5 Ways To Beat The Content Drum
October 27, 2010, 12:00am PDT
Sometime the topics you'd like to write about aren't necessarily the best topics to tackle; and conversely, the topics that are best might be boring. To top it all off, there are helpful articles...
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White Papers
10 Things You Should Do Right Now To Boost Holiday Sales
October 28, 2010, 12:00am PDT
Before they even celebrate Halloween, online marketers are kicking off the holiday marketing season! What's in store for retailers? Just like last year, shoppers want bargains. The eMarketer's...
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White Papers
5 Ways To Create Viral Video That Sells
October 28, 2010, 12:00am PDT
Video is one of the most powerful ways to communicate with your audience. Whether that audience is your customers (to drum up more sales), your employees (to show them something) or the press (to...
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How The Inventor Of OREO Cookies Changed Marketing
October 28, 2010, 12:00am PDT
In the book The End Of Overeating, former FDA Commissioner Dr. David A. Kessler delves deep into the food industry and talks extensively about how the industry has developed, marketed and promoted...
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8 Tools Your Virtual Team Shouldn't Live Without
October 29, 2010, 12:00am PDT
In a remote office, things that those who are rooted in a corporate environment take for granted are more elusive: The author is talking about the critical stuff like communication and...
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10 Tips For Maximizing Your Time And Budget With An Agency
November 1, 2010, 12:00am PDT
Small businesses are usually operating on very tight budgets. Important processes like marketing and branding often fall to the wayside in favor of operating budgets. But when it's time for a...
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White Papers
Advertising On A Budget? What To Do If Traditional Ad Buys Are Beyond Your Means
November 1, 2010, 12:00am PDT
How do you know when a company should or should not use typical advertising like magazine ads? If traditional advertising isn't feasible, either financially or because of the type of industry...
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White Papers
How To Market A Green Product
October 29, 2010, 12:00am PDT
The Federal Trade Commission recently proposed changes to its "Green Guides," which provide a road map for companies making claims to sell environmentally friendly products. That includes...
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White Papers
How To Discover And Attract More Of Your Ideal Client
November 1, 2010, 12:00am PDT
Many small business marketers try to be all things to all people and find it hard to really focus or get good at serving narrowly defined market segments. Actually the author don't think they...
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White Papers
6 Guidelines For Creating Powerful Packaging
November 1, 2010, 12:00am PDT
Your product's packaging is its first line of communication. It should speak to potential customers loud and clear and make them feel as if your product belongs in their home. That feeling means a...
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White Papers
Tips For Competing In The Luxury Market
November 1, 2010, 12:00am PDT
When a small business is competing in the luxury brand market, they are up against stiff competition from large corporations with big marketing budgets. This doesn't mean that you can't compete....
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White Papers
Facebook Ads: A Guide To Targeting And Reporting
November 8, 2010, 12:00am PST
Whether you're new to Facebook Ads or a seasoned advertiser on the platform, it's helpful to take a few minutes to familiarize yourself with the targeting and reporting tools available. Targeting...
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White Papers
Alternatives To Straight Advertising
November 1, 2010, 12:00am PDT
Advertising is paying money to get in front of a group you don't have another means to reach. It's a gamble. It's the hope that you can get someone's attention for long enough to convince them to...
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White Papers
3 Rules To Follow When Devising Your Social Media Strategy
November 2, 2010, 12:00am PDT
Social media is a buzz word for all web tools that enable user interaction and networking. These include Twitter, Facebook, blogs and multimedia sharing. A social media strategy, when executed...
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White Papers
6 Benefits Of Building A Brand In The Blogosphere Age
November 4, 2010, 12:00am PDT
Social media has put the one-to-many model of marketing and branding on steroids. It used to be that companies had to market to people by sending catalogs, brochures, postcards or other direct...
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White Papers
How To Use Social Media To Build Your Brand
November 5, 2010, 12:00am PDT
Social media is one of the most powerful branding tools available for your business. It's even replaced paid advertising for many companies. "Before social media, one of the only ways to find...
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White Papers
Changes To Google Local: What You Need To Know Right Now
November 9, 2010, 12:00am PST
Google Local has made some radical changes that will affect any small business owner who needs to meet with customers in person. The changes could provide you with better opportunities to connect...
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White Papers
How Sports Use Social Media To Hit Marketing Home Runs
November 10, 2010, 12:00am PST
The National Basketball Association, for example, is the most social media savvy of all the sports, according to Fast Company. The NBA has more than 6.7 million combined Facebook fans and Twitter...
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White Papers
Branding: An Overview
November 10, 2010, 12:00am PST
Branding is every bit as important to small business as it is to big companies. As marketing expert and OPEN Forum blogger John Jantsch says, "Every small business has a brand. The question is...
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White Papers
5 Simple Lessons About Marketing, Strategy & Life
July 28, 2010, 12:00am PDT
Truth is, many of us are guilty of either not really listening to what people are saying about our products, or of discounting their honest feedback (they're not smart enough, they just don't "Get...
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White Papers
Use Deadlines To Become A Learning Organization
September 8, 2010, 12:00am PDT
For some teams, deadlines are a science. For others, deadlines are more of an art. For all, deadlines are a daunting yet necessary component of any project. When you're involved in a creative...
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White Papers
The Skinny On Hiring A Business Coach
September 9, 2010, 12:00am PDT
Like anyone else, small business owners need a helping hand, an impartial third party to bounce ideas off of and to provide insights that wouldn't have occurred to them otherwise. That's where a...
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White Papers
15 Small Business Lessons From Richard Branson
September 23, 2010, 12:00am PDT
Everything comes down to the people you hire to run your company, Branson said. Those running the company have to love it, and they also have to believe in the products you sell. The CEO must care...
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White Papers
Cook Up A Cool Cross-Promotion
October 14, 2010, 12:00am PDT
Forget Red Delicious and Macintosh apples. How about munching on a Blue Pearmain, Wolf River, Liberty or a 20-ounce Pippin? For six weeks in the fall, 55 members of the 'Out on a Limb' heirloom...
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White Papers
How To Refresh Your Strategy
October 15, 2010, 12:00am PDT
Since many of us in small business have been through some tough times, and things are starting to look better, this might be a good time to go back to fundamentals with a fresh new look at the...
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White Papers
How To Focus On Your Ideal Customer
October 18, 2010, 12:00am PDT
Small business owners are ambitious. You want to capture as many sales as you can - and want to build a brand that will get you there. You drool with envy at big businesses like Apple or Nike who...
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White Papers
Building Philanthropy Into A Business
October 22, 2010, 12:00am PDT
Building a business is not necessarily enough. One of the goals may be to create a business that allows you to give back to your community. Philanthropy can be built into the structure of your...
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3 Questions Every New Business Owner Must Answer
October 21, 2010, 12:00am PDT
So, you've just made the decision to start up a business. Congratulations! Now is the inevitable questions and doubts: Do I have enough money to start up my business? Should I get a loan right...
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White Papers
6 C's Of Successful Small Business Owners
October 20, 2010, 12:00am PDT
How do you define success? Money? Time with family? Personal satisfaction? The creation of long-term business value? Job creation? A change for the better in the world around us? Most small...
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