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American Express
(1636 results)-
White Papers
5 Secrets From Social Media Insiders
August 19, 2009, 12:00am PDT
Best Buy is a brand that most of us have come to recognize as a leading retailer in the consumer electronics space. Due to internal and external social media endeavors, they've also managed to...
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White Papers
Social Media And Your Biz: By Design Or Default
September 29, 2009, 12:00am PDT
Think social media is a waste of time? Don't see the benefit of incorporating social media into your marketing strategy? By the design or default, social media is impacting your business whether...
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White Papers
Social Media's Impact On SEO
May 13, 2009, 12:00am PDT
There are several major levers that can impact how many visitors check out a website. One is social media, which encompasses web tools like Facebook and Twitter that help people share information....
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White Papers
Social Media Outsourcing: Pros And Cons
July 27, 2009, 12:00am PDT
Essentially, Facebook is ideal for already known brands. Blogging and using Twitter to drive traffic is valuable for small businesses. "Social Media is the most important business innovation since...
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White Papers
5 Ways To Use Social Media For Customer Service
April 8, 2009, 12:00am PDT
You may be aware of Twitter, the 140 character news and status channel where Twitterers around the world are over-sharing what they're doing. Hopefully you've already set up a business account and...
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White Papers
Understanding Vanity URLs And Why They're Important To Your SMB
July 24, 2009, 12:00am PDT
The recent hype and online buzz around the release of Facebook vanity URLs has highlighted the importance of claiming usernames on social sites. Yet, the reality is that most people outside the...
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White Papers
Using Social Media To Research Venture Capital
June 2, 2009, 12:00am PDT
You're a small, bootstrapping business that's seen a little success, or maybe you just came up with a really great idea. Now you're looking to expand your startup and take it to the next level. To...
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White Papers
Social Media Ethics: 4 Common Dilemmas
June 19, 2009, 12:00am PDT
When you think ethics, images of two-faced politicians and greedy companies cooking the books probably come to mind. In reality, ethics is always a two-sided coin with your reputation and your...
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White Papers
What's Your Network Building Philosophy?
June 19, 2009, 12:00am PDT
When a give to get thinking pervades your entire business thinking you begin to approach customer relationships by asking "What am I here to give" or "How can I serve" as opposed to "What can I...
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White Papers
For Profit, For Good
August 27, 2009, 12:00am PDT
Socially-minded venture entrepreneurs want a new kind of company. Choose for-profit, and you are unable to receive grants from foundations looking to fund the very social benefit you are aiming to...
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White Papers
This Conversation Is Making Me Dizzy
July 21, 2008, 12:00am PDT
The past two years have seen an astonishing range of "Social" sites or sites with a social component enter the picture. So how do you manage to monitor and participate in the conversation about...
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White Papers
What CNN Can Teach Entrepreneurs About Social Media
September 10, 2008, 12:00am PDT
Every customer wants a positive experience when they pull their wallet out to buy something. This experience goes way beyond a low price. Customers want helpful information, a friendly...
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White Papers
Use A Human Sales Approach
September 22, 2009, 12:00am PDT
Understanding your customers and skillfully responding to them is a question of emotional and social intelligence, not how many different closing tactics you've memorized or methods you have on...
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White Papers
Putting Social Media In Real Life Context For SMBs
October 7, 2009, 12:00am PDT
It's hard not to be skeptical about the social media craze, especially if you're a small business that's struggling to find a way to bring business context to platforms like Facebook and Twitter....
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White Papers
Features To Use With LinkedIn
April 29, 2009, 12:00am PDT
LinkedIn is that social media tool that is popular with professionals and executives. Very popular. LinkedIn may be the dignified, stately, social media resource. That compares to the mob scene at...
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White Papers
Connect With Your Colleagues Via Online Social Networking
April 30, 2009, 12:00am PDT
Gone are the days of strolling past a co-worker's cubicle and knowing nothing about them but the name on their placard. Sauntering through office parties to hear fleeting details about your peers...
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White Papers
5 Ways To Find Business Leaders On Twitter
June 9, 2009, 12:00am PDT
Twitter is a powerful resource for networking. Businesses are using the medium to share their thoughts, exchange ideas, and even provide customer service. Your small business should be benefiting...
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White Papers
5 Financial Rules For Startups (Hint: Be More Like Mark Cuban)
September 2, 2009, 12:00am PDT
Startups have to be willing to say no - no to partnerships and unnecessary product features and the wrong employees. More wasted money and time comes from going in too many directions than from...
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White Papers
How To Save Your Startup
April 3, 2009, 12:00am PDT
The government won't say so, but we're in the middle of a second Great Depression. That's a tough time to run a cash-constrained small business. But here's the good news: If you can make it...
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White Papers
10 Things You Should Know Before You Launch
June 8, 2009, 12:00am PDT
Few things in life are more thrilling than starting your own business venture, but we know just how overwhelming launching can be. Many - including many women - put off launching because the task...
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White Papers
New York Wants To Lay A Tax Burden On Out-Of-State Small Businesses
February 15, 2008, 12:00am PST
New York's tax system - and some in other states as well-is particularly cumbersome for small businesses because of the requirement to collect and remit taxes at the rate in effect in the taxing...
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White Papers
Retailers, Your Mission: Snag Those Web Buyers
July 12, 2009, 12:00am PDT
Consumer research suggests that more than a third of holiday shoppers will find their purchases influenced by pre-buying online research. Fortunately, the new and improved Google Product Search...
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White Papers
Web Retailers Sweeten The Deal To Nudge Sales Higher
May 12, 2009, 12:00am PDT
Even if you don't have a strong Web presence it's wise to invest in your online store. In the survey, 54 percent say they search for coupons and discounts online even if they plan to purchase...
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White Papers
Creating A Customer Loyalty Strategy Will Benefit Your Future Bottom Line
July 1, 2009, 12:00am PDT
Over 90% of small business owners are letting money walk out the door of their business each day. Small businesses work hard to acquire new customers, yet many are missing an untapped source of...
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White Papers
Basic Mistakes Retailers Make When Times Are Tough
August 25, 2009, 12:00am PDT
The fact is, that when times become tough, the first thing many business owners do is stop marketing, and lay off staff. This most likely means there will be fewer customers coming in and fewer...
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White Papers
How To Use Online Video To Establish Credibility
May 19, 2009, 12:00am PDT
When you think YouTube, what comes to mind? Cute animal videos? Kids chattering on webcams? Susan Boyle? Although most of these things are entertaining, none of them evoke images of brand...
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White Papers
How Brands Should Use Social Media
July 17, 2009, 12:00am PDT
Brands must socialize with their customers because "Top-down" advertising isn't going to work. Brand must develop a credible voice along the parameters of engagement, humility, and authenticity....
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White Papers
Creating A Values-Based Business
February 11, 2009, 12:00am PST
Loans are big business for small business owners. Even applying for a simple credit facility can mean risking a lot. But a well-prepared borrower can negotiate from a position of strength, saving...
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White Papers
Free Is At Your Fingertips: Business In A Down Economy
March 26, 2009, 12:00am PDT
This paper shows 5 free ways to stay in business in a down economy. You have what it takes. But do you know what it takes? How well do you really know and understand your customers? You cannot...
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White Papers
Search Engine Door Slowly Closing On Small Business
February 6, 2009, 12:00am PST
It's difficult not to be bombarded these days with the glowing internet trends and statistics...the bottom line is that people (read: potential customers) have and continue to flock to the...
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White Papers
When Your Business Gets Trashed Online
April 7, 2008, 12:00am PDT
As if running a business wasn't challenging enough, now you have to worry about your business getting trashed at voting websites and in blogs. The most alarming part to business owners is that...
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White Papers
Say "Google Me" With Confidence
June 29, 2009, 12:00am PDT
What comes up first when someone Google's your name? If you're lucky, perhaps a homepage you've setup, or a link to one of your social networking profiles. But for many people, the answer is a bit...
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White Papers
There Must Be A Better Way: The Ultimate Twitter Client
April 27, 2009, 12:00am PDT
Imagine if you had to remember the email address of people you wanted to correspond with or hope that they recently sent you a message in order to send them a message. That's what Twitter is like...
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White Papers
How To Demo Twitter
April 19, 2009, 12:00am PDT
One of the great challenges for anyone who loves Twitter is to show other people why they should love it too. Often it's like explaining something you find funny: "You had to be there." The...
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White Papers
How To Turn RSS Into A Powerful Business Intelligence Tool
May 6, 2009, 12:00am PDT
RSS, which stands for Really Simple Syndication, has long-suffered from a perception of not actually being all that simple for end-users. The technology, which has been adopted by virtually every...
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White Papers
How To Track Your Brand On Your Desktop
May 7, 2009, 12:00am PDT
If you're starting to think about monitoring the online reputation of your small business, then you're probably starting to realize that there are a number of free tools to help you sort through...
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White Papers
On Your Mark, Get Set, Go Global
December 15, 2008, 12:00am PST
Produce the highest quality product or service at the lowest cost and sell that product in every market on the face of the earth. If you do this, you will successfully globalize your company. The...
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White Papers
Building Your Strategic Network
October 20, 2008, 12:00am PDT
Effective marketing is effective marketing in good times and bad. But it's funny how many more people seem to focus on it when the economic weather turns a little chilly. There are certain core...
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White Papers
Factoring Receivables: When It Makes Sense, When Not
February 14, 2008, 12:00am PST
Factoring accounts receivables, also known as invoice factoring, is an established way of providing working funds for a business. In its simplest form, factoring is when you sell your invoices (or...
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White Papers
Which Industries Are Good For Start-Ups?
August 13, 2008, 12:00am PDT
The industry in which you start your company has a large effect on your performance as an entrepreneur. It affects the odds that your business will survive over time, its sales growth, and its...
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White Papers
Starting A Business After 50
October 21, 2010, 12:00am PDT
Maybe you are bored. Maybe you have been downsized. Maybe retirement isn't for you. Whatever the case, there are many reasons why someone over 50 may want to become an entrepreneur. In fact, it is...
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White Papers
Improve Your Small Biz: 6 Tips From Jim Collins
October 22, 2010, 12:00am PDT
Run a pocket of greatness. Too many business owners try to expand and do too many things well. If you know that you are the best at something, then focus on that and make it into what Collins...
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White Papers
Creating Amazingly Explosive Blog Growth
October 26, 2010, 12:00am PDT
The truth is that if you want explosive growth for your blog, there is more to it than that - a lot more. Simply put, there are two parts to creating a successful blog: the front end and the back...
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White Papers
Small Business Skills You Need For The 21st Century
October 25, 2010, 12:00am PDT
Before last year's TED conference, the author made a visit to Disney's "Imagineering" Facility. They call it "Imagineering" because the facility seeks to merge imagination and the engineering...
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White Papers
5 Ways To Protect Your Company If Your Supplier Goes Out Of Business
October 26, 2010, 12:00am PDT
In today's precarious economy, you need to be concerned about more than your own company's health. You also have to pay attention to the state of your suppliers' affairs. When a struggling vendor...
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White Papers
10 Ways To Grow Your Business, Despite The Economy
November 1, 2010, 12:00am PDT
How can other small businesses thrive in this economy? Differentiate yourself: "Web developers can be a dime a dozen," said Leila Johnson, founder and COO of Rio Rancho, N.M.-based Data-Scribe, a...
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White Papers
3 Surprising Don'ts For Better Productivity
November 2, 2010, 12:00am PDT
When it comes to boosting productivity in your work and life, there are the usual suspects. Yes, better managing your calendar and eliminating distractions is important. And, of course, we could...
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White Papers
10 Ways To Start Delegating Today
November 5, 2010, 12:00am PDT
Delegating can be a difficult concept for small business owners. Many of them start companies at the ground level, foster them every step of the way and the thought of giving away tasks to anyone...
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White Papers
Rebuilding Humpty Dumpty: Regaining Your Business Reputation
November 8, 2010, 12:00am PST
Your reputation is bad. What can you do now? First, consider re-branding your public front. Change the name of the business. Change the location of the business. If the latter doesn't work,...
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White Papers
7 Kinds Of Getting Stuck
November 10, 2010, 12:00am PST
Is getting stuck a bad thing? Not always. In fact, it's good to be getting stuck in the right way. It is part of the growth. Stuck outside the field: You are stuck outside the playing field...
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White Papers
5 Reasons Why You Need A Social Media Dream Team
November 9, 2010, 12:00am PST
One need a Social Media Dream Team for a several reasons: 1. Someone has to create the content. Without fresh content, the social media efforts may as well be in a bag on the shelf. 2. Someone...
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White Papers
The Key To Workplace Success: Be An Energizer
November 9, 2010, 12:00am PST
Most small businesses only have a handful of employees. What is the most important quality to determining these employees' success? Is it dedication? The ability to work well with others?...
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White Papers
Art As Action - Innovation On A Sunday Afternoon
August 30, 2010, 12:00am PDT
It's easy to qualify "Art" as innovative. Artists push the envelope and test the tried and true. Artists hold nothing sacred - the world is bendable, we exist in the fifth dimension, color is...
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White Papers
5 Mega Companies And Their Founding Facts (And Myths)
August 30, 2010, 12:00am PDT
As business owners, it's easy to be drawn to real-life success stories of businesses that started with nothing and wound up as empires. These stories make great tales, some even fit for the silver...
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White Papers
Innovate To Become A "Shape-Shifter"
September 8, 2010, 12:00am PDT
Whenever people in any situation are asked to change, after the initial wave of resistance, there are three questions that are asked: "Why, to what, and how? WHY? - The "Why" is because continuous...
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White Papers
A Wasteful Search For The Killer Idea
September 16, 2010, 12:00am PDT
Entrepreneurs do not wait until they have their "Eureka moment" to start a business. In fact, most of the truly successful businesses are not new ideas, but a fresh approach to an old business:...
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White Papers
Good Listeners Get Great Advice
September 15, 2010, 12:00am PDT
To succeed in business, you must learn to be a good listener. And then you should learn to bounce every idea you have off numerous people before finally saying, "We'll give this one a miss," or...
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White Papers
Business Incubators: The Next Innovation Engine?
September 17, 2010, 12:00am PDT
Business incubators, once a trendy place for entrepreneurs to start companies, fell out of favor in recent years. But some indicators suggest incubators are making a comeback as a breeding ground...
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White Papers
Why Business Will Grow Again: "We Have Met the Enemy And He Is Us!"
September 20, 2010, 12:00am PDT
The one characteristic of American business that consistently wins is its ability to adapt, evolve, innovate and compete in the face of all kinds of adversity. It is what Americans seem to do...
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White Papers
How To Generate Opportunities For Innovation
September 21, 2010, 12:00am PDT
Every business owner the author knows is trying new things. As a matter of fact, 78 percent of owners have said that coming out of the recession, the old way of doing business won't work. Changing...
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White Papers
Think In 100s
September 29, 2010, 12:00am PDT
As a small business, the problems tend to seem big enough without having someone tell us to think big. One tries to keep invoices in check. One tries to figure out how to hire real, honest,...
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White Papers
How To Succeed At Failure
September 30, 2010, 12:00am PDT
Recognizing failure and recovering from mistakes are essential skills for any entrepreneur. The impending failure of a business is something that you will instinctively recognize deep down, but...
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White Papers
The Small Business Jobs Act Actually Does A Lot For Small Business
October 1, 2010, 12:00am PDT
Small businesses have had a very hard time the past two years getting the money they need to start and grow. That's where this law can and should make a big difference. The $30 billion fund for...
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White Papers
Entrepreneurial Innovation In The U.S.: Strengths And Weaknesses
October 4, 2010, 12:00am PDT
The GEDI compared the contextual features of entrepreneurship in 71 countries over a decade, including both quantitative measurements (such as the number of existing firms and startups) and...
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White Papers
Pushing The Needle: Leveraging Product Evangelists As A Virtual Salesforce
October 5, 2010, 12:00am PDT
Crowdsourcing is a hot topic these days. Companies like CrowdFlower and Amazon Mechanical Turk enable businesses to leverage the power of crowds to get work done efficiently and cost-effectively....
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White Papers
How Business Owners Get Results Through Social Media
October 8, 2010, 12:00am PDT
Rent the Runway uses social media to develop better insights into who their customers are and what they're looking for, and even target new segments, like colleges. "We're in the process of...
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White Papers
Looking For Innovation In The "Wrong Places"
October 11, 2010, 12:00am PDT
True innovation often doesn't make us comfortable. It makes one uncomfortable. And yet, it is in that discomfort that the new ways, the new ideas and the new feelings come to light. When you drive...
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White Papers
Hiring Plans Show Signs That The Worst May Be Over
October 15, 2010, 12:00am PDT
From the responses of small business owners in the latest American Express OPEN Small Business Monitor Survey, things seem to be looking up. While still closely watching the economy, many are...
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White Papers
Taking The Next Big Step For Your Business
October 21, 2010, 12:00am PDT
While many businesses do grow in spurts, some women-owned businesses seem to get stuck in the periods between growth spurts. According to the Center for Women's Business Research, women-owned...
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White Papers
In Africa, Yes We Can
October 22, 2010, 12:00am PDT
Analysts and business leaders often focus on mineral resources when considering prospects for Africa's future - the continent is the source of much of the world's platinum, diamonds and gold. But...
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White Papers
The Small Business Innovation Research Program Gets A Makeover
October 25, 2010, 12:00am PDT
Does your business have an innovative idea that could be commercialized for use by the federal government? If so, good news: The SBA recently announced that its Small Business Innovation Research...
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White Papers
Taking A Job To Support Your Business
October 26, 2010, 12:00am PDT
In these tough times, many small business owners have to work somewhere else to support their venture. In most cases, they use similar skills to generate additional income. For instance, Cori...
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White Papers
Get Your Innovation Groove Back: Tips From Thomas Edison
October 29, 2010, 12:00am PDT
Assess and maintain the current network. Go look at the Facebook, LinkedIn and Twitter accounts. Surprised by the number of people in the networks? If one is like Edison, one is not. Edison would...
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White Papers
2 Ways The Election Will Affect Small Business
November 3, 2010, 12:00am PDT
Economic issues are dominating the debate during this year's midterm election season. The deficit is resonating like never before. The size of government - something that people always complains...
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White Papers
Fantastic Writing Is Essential For Business
November 4, 2010, 12:00am PDT
People tend to underestimate the power of good writing. For business owners, it's easy to think, "I can't afford to hire a writer," or "I have so-and-so who has a marketing degree. They should be...
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White Papers
The New American Middle Class - Fueled By Innovation
November 4, 2010, 12:00am PDT
Marketing was via word of mouth. At first news traveled at the speed of a horse. Later, small towns grew into small cities. Small cities grew into larger ones. The neighborhoods of many of these...
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White Papers
People Power - The Real Engine Of Any Business
November 4, 2010, 12:00am PDT
Good people are crucial to business success. Finding them, managing them, inspiring them and then holding onto them are among the most important challenges a good business leader faces. How you...
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Webcasts
Small Business Rules: The Jack And Adam's Bicycles Rule
September 2, 2010, 12:00am PDT
Jack and Adam's Bicycles is one of the fastest-growing companies in the country, no small feat for a bike shop. Owner Jack Murray has created this thriving business via harnessing his love for...
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Webcasts
Small Business Rules: The Greenleaf Rule
August 26, 2010, 12:00am PDT
Don't lay off - lay on. - The Greenleaf Rule. Greenleaf Book Group is a publishing company for the not-so-little guy. Founder Clint Greenleaf competes with "Big bucks" publishers by choosing...
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Webcasts
Where's The Money?: Think Local
August 27, 2010, 12:00am PDT
Finding new ways to get money for your business can be difficult, but a solution may be closer than you think. Farnoosh Torabi, small business expert for Credit.com and author of the book "Psych...
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