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Aspect Software
(4 results)-
White Papers
Beyond Workforce Management
April 7, 2009, 12:00am PDT
Organizations world over have recognized the importance of profiling in improving the performance of programs. Using profiling tools, programmer can easily analyze the effects of different...
Provided by Aspect Software
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White Papers
Unified Communications?: Keeping the Customer in the Equation
March 1, 2009, 12:00am PST
Everyone is talking about unified communications. But, how they are defining it and why they are considering implementing it varies from enterprise to enterprise. Many unified communications...
Provided by Aspect Software
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White Papers
How UC Can Impact Your Business
March 13, 2009, 12:00am PDT
To boost competitiveness and improve business performance in today's global environment, more and more enterprises are turning to Unified Communications (UC), which helps companies increase...
Provided by Aspect Software
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White Papers
Eight Essential Steps: Moving The Contact Center Beyond Operational Efficiency To Business Effectiveness
July 14, 2010, 12:00am PDT
For years, the goal of the contact center has been to operate efficiently, keeping costs as low as possible. During the recent economic downturn, cost reduction became even more crucial, and most...
Provided by Aspect Software
-
White Papers
Eight Essential Steps: Moving The Contact Center Beyond Operational Efficiency To Business Effectiveness
July 14, 2010, 12:00am PDT
For years, the goal of the contact center has been to operate efficiently, keeping costs as low as possible. During the recent economic downturn, cost reduction became even more crucial, and most...
Provided by Aspect Software
-
White Papers
How UC Can Impact Your Business
March 13, 2009, 12:00am PDT
To boost competitiveness and improve business performance in today's global environment, more and more enterprises are turning to Unified Communications (UC), which helps companies increase...
Provided by Aspect Software
-
White Papers
Unified Communications?: Keeping the Customer in the Equation
March 1, 2009, 12:00am PST
Everyone is talking about unified communications. But, how they are defining it and why they are considering implementing it varies from enterprise to enterprise. Many unified communications...
Provided by Aspect Software
-
White Papers
Beyond Workforce Management
April 7, 2009, 12:00am PDT
Organizations world over have recognized the importance of profiling in improving the performance of programs. Using profiling tools, programmer can easily analyze the effects of different...
Provided by Aspect Software
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