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White Papers
The SIP Contact Center: Leveraging the SIP Architecture to Build IP Contact Center Solutions
October 1, 2007, 12:00am PDT
The legacy call center has been a staple for enterprises that service customers over the telephone. Whether servicing a major airline or a small local business - providing prompt access to helpful...
Provided by Audiocodes
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White Papers
The SIP Contact Center: Leveraging the SIP Architecture to Build IP Contact Center Solutions
October 1, 2007, 12:00am PDT
The legacy call center has been a staple for enterprises that service customers over the telephone. Whether servicing a major airline or a small local business - providing prompt access to helpful...
Provided by Audiocodes
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