- Subscribe to this page:
- RSS
- Email Alert
Avaya
(200 results)-
White Papers
The Emergence of a Software Centric Communications Model: Service Implications and Opportunities
February 1, 2008, 12:00am PST
This GreenSpring Partners White Paper explores how enterprises can realize their objectives for competitive differentiation by undertaking initiatives that exploit the opportunities inherent in a...
Provided by Avaya
-
White Papers
Productivity Success Factors for the Midmarket: How to gain competitive advantage using the latest conferencing and collaboration technologies
January 1, 2008, 12:00am PST
Read this UCStrategies.com paper to see why Unified Communications (UC) technologies such as conferencing and collaboration have been providing significant benefits including enhanced productivity...
Provided by Avaya
-
White Papers
The Responsive Retailer: Boosting Sales by Providing Store Customers with the Information and Experience They Expect
January 1, 2008, 12:00am PST
For hundreds of years, retail success has been built on one basic concept: merchandise in the right place, at the right time, at the right price. But customers want to add a killer element to that...
Provided by Avaya
-
White Papers
Best Practices for At-Home Agents
February 1, 2008, 12:00am PST
What is your mental image of a work-at-home agent? Is it of a smiling, professional agent diligently serving customers? Or do you see a pajama-clad loafer muting "Oprah!" to take an occasional...
Provided by Avaya
-
White Papers
Interactive Digital Merchandising in Retail Banking
November 1, 2007, 12:00am PDT
Read this paper for Avaya's exploration of retail banking trends and best practices in interactive digital merchandising and digital signage in an interview with Charles Ansley, CEO of Symon...
Provided by Avaya
-
White Papers
Avaya IQ: Making the Business Case for Intelligent Contact Center Reporting - How Contact Center Reporting and Analytics Can Deliver a Rapid Return on Investment
November 1, 2007, 12:00am PDT
Contact centers are under increasing pressure to lower technology costs and increase the return on every investment. Avaya IQ helps the user achieve these goals. This next-generation reporting and...
Provided by Avaya
-
Case Studies
EDS and Avaya Create a Global Infrastructure for Contact Centers to Enable Operational Efficiencies, High Productivity, and Client Satisfaction
March 1, 2008, 12:00am PST
With hundreds of clients in all major industries, Electronic Data Systems Corporation (EDS) needs to address an extremely wide range of evolving Customer Relationship Management (CRM) requirements...
Provided by Avaya
-
Case Studies
Critical Patient Care and Rapid Client Growth Create Need for Intelligent Communications
January 1, 2008, 12:00am PST
Swiss Medical Group(SMG) wanted to enhance customer contact quality and provide confidence-building support to patients in multiple facilities through updated communications throughout the SMG....
Provided by Avaya
-
Case Studies
Bluebean Wins Customers' Confidence With New Avaya Contact Center Solution
April 1, 2008, 12:00am PDT
Bluebean previously engaged a hosted solution for its inbound call center operations. However, the hosted solution vendor was unable to keep up with Bluebean's growing business as well as the more...
Provided by Avaya
-
Case Studies
VP Bank Group Launches Communications System Based on Avaya and NovaLink Solution
January 1, 2008, 12:00am PST
One of the largest banks in Liechtenstein, VP Bank Group has more than 600 employees and draws customers from over 60 countries. VP Bank Group needed a system that would fulfill all its...
Provided by Avaya
-
Case Studies
Woosh Wireless Revamps Call Center With Avaya Communications Manager to Increase Productivity
December 1, 2007, 12:00am PST
With over 70 Customer Service Representatives (CSR's) handling hundreds of calls a day, Woosh wanted to move its call centre from a satellite office, back to its corporate headquarters while...
Provided by Avaya
-
Case Studies
University of Washington Deploys an Avaya IP DECT In-Building Wireless Voice Solution to Enhance Their World-Class IT Customer Service
April 1, 2008, 12:00am PDT
The University of Washington Computers & Communications Department wanted to equip their network engineers and other IT staff with an in-building mobility solution that would provide access to the...
Provided by Avaya
-
Case Studies
Avaya Case Study: The Trading Room Gibraltar
November 1, 2007, 12:00am PDT
The Trading Room Gibraltar was in need of a telephony solution that could significantly reduce the ongoing costs of international calling and make the company's representatives more readily...
Provided by Avaya
-
Case Studies
Avaya Case Study: Towergate
April 1, 2008, 12:00am PDT
Towergate prides itself on meeting every insurance need. However, with so many different telephony systems, Towergate wanted to retire the platforms and replace them with a single unified solution...
Provided by Avaya
-
Case Studies
Avaya Case Study: Sarcon Construction
November 1, 2007, 12:00am PDT
Sarcon Construction (Sarcon), based in Santa Fe, New Mexico, has a team of superintendents and lead carpenters that encompass a broad spectrum of expertise in the construction industry, from fine...
Provided by Avaya
-
Case Studies
Avaya Case Study: New York Media
April 1, 2008, 12:00am PDT
New York Media, LLC is the multiple-award winning publisher of New York Magazine and nymag.com. Integrating a national staff through a legacy PBX system proved challenging and expensive. While the...
Provided by Avaya
-
Case Studies
MakeMyTrip.com Achieves 99.99% Uptime With Avaya's Contact Centre Solution
March 1, 2008, 12:00am PST
MakeMyTrip.com wanted to expand its 25-seat Contact Centre to 250 seats. Its key challenge was to find a solution that would keep its online business running 24x7 and deliver a complete customer...
Provided by Avaya
-
Case Studies
Mangocity Leads China's Online Travel Services Industry With Avaya Solutions
April 1, 2008, 12:00am PDT
The online tourism industry in China is extremely competitive, with many dominant and established players. As a new entrant in 2006, Mangocity's biggest challenge was to differentiate its travel...
Provided by Avaya
-
Case Studies
NZAA Turns to Avaya to Improve Call Centre Efficiency and Regional Office Productivity
April 1, 2008, 12:00am PDT
The New Zealand Automobile Association (NZAA) needed to implement a new communications platform after Avaya ended support for its existing ageing system. Newer Avaya technologies gave the NZAA an...
Provided by Avaya
-
Case Studies
IAH Gets Ahead of the Game With Avaya MultiVantage Express
April 1, 2008, 12:00am PDT
IAH's phone system was unable to keep up with the Company's expanding operations. It also lacked call conferencing capabilities, which the business needed. The company also needed a solution that...
Provided by Avaya
-
Case Studies
Avaya Case Study: Association of Accounting Technicians
November 1, 2007, 12:00am PDT
The Association of Accounting Technicians (AAT), established in 1980, is a United Kingdom-based non-profit membership body supporting the training, the qualification and the practices of...
Provided by Avaya
-
Case Studies
Avaya Case Study: Atento Argentina
November 1, 2007, 12:00am PDT
Atento needed to have eleven contact centers distributed across different locations all over the country, and with a clear growth perspective, because of this Atento decided to evaluate an...
Provided by Avaya
-
Case Studies
Avaya Case Study: 9-1-1 and Beyond
April 1, 2008, 12:00am PDT
9-1-1, 3-1-1, the Mayor's Call Center, and other agencies in the District of Columbia operated on separate and disparate communications platforms. By 2004 the existing structures and technologies...
Provided by Avaya
-
White Papers
Configuring Juniper Networks SSL VPN Security Appliance to Support Avaya IP Softphone
April 24, 2007, 12:00am PDT
This paper describes the steps to configure the Juniper Networks Secure Access SSL VPN appliance to support the Avaya IP Softphone application. The Juniper Instant Virtual Extranet (IVE) serves as...
Provided by Avaya
-
Case Studies
Club Tourism International Inc. Optimizes Travel Business by Connecting Centers Nationwide With Avaya IP Telephony
March 1, 2008, 12:00am PST
Club Tourism's former telephone system was unable to handle peak load calls, and was affecting business opportunities. To optimize overall telephone reception and maximize revenue for the Company,...
Provided by Avaya
-
Case Studies
Unified Communications Capabilities From Avaya Have Enabled Spraylat Corp. to Enhance Customer Service, Save Money, and Improve Productivity
April 1, 2008, 12:00am PDT
Spraylat's management team wanted a new telecommunications solution that would help them to cut costs, boost productivity, enhance customer relations, and improve their mobility and home office...
Provided by Avaya
-
Case Studies
Genworth Financial Realizes Substantial Cost Savings, Operational Efficiencies, and Customer Service Enhancements Through Home Agent Solutions Enabled by Avaya Intelligent Communications
June 1, 2008, 12:00am PDT
Genworth Financial, Inc., is a global company with over 15 million customers. In order to provide prompt, high-quality customer service they require a large staff of financial specialists. They...
Provided by Avaya
-
Case Studies
ComfortDelGro Offers Efficient, Innovative Call Booking Services With Advanced Avaya Contact Center Solution
March 1, 2008, 12:00am PST
ComfortDelGro wanted to maximize the profitability and operational effectiveness of their taxi business by balancing costs management against growing customer base. The inability to cater to call...
Provided by Avaya
-
Case Studies
VADS Berhad Harnesses Avaya Global Connect's Intelligent Communication Solutions to Provide Hosted Contact Centre Services
July 1, 2008, 12:00am PDT
VADS is one of the leading Managed ICT Services providers in Malaysia. VADS needed to upgrade from its TDM based platform to a platform with IP to reduce operational costs and provide advanced...
Provided by Avaya
-
Case Studies
IPT "Veteran" - Department of Veteran Affairs - Steps Up Again With New Federal Government Unified Communications Initiative
September 1, 2008, 12:00am PDT
The Department of Veteran's Affairs Australia wanted to ensure that its customer service is aligned to current expectations and trends. When its existing technology contract was due to expire, the...
Provided by Avaya
-
Case Studies
Avaya Enables Alice to Build a Powerful Telephone Infrastructure for Its Clients
June 1, 2008, 12:00am PDT
Off late, Alice (the French subsidiary of Telecom Italia) implemented a new customer service strategy to achieve success in the high-speed Internet service provider market in France. In...
Provided by Avaya
-
Case Studies
Bureau van Dijk Electronic Publishing Improves Customer Service With Avaya MultiVantage Express
April 1, 2008, 12:00am PDT
Bureau van Dijk Electronic Publishing's existing phone system could not keep up with the company's rapid growth in the Asia Pacific in the last two years. Staff had to remember extensive codes for...
Provided by Avaya
-
Case Studies
The Altman Group Achieves World-Class Reliability and Productivity and Provides Superior Customer Service With Intelligent Communications Solutions From Avaya
April 1, 2008, 12:00am PDT
The Altman Group needed to expand and upgrade its contact center technology to equip its rapidly growing team of proxy solicitation agents, supervisors, and account executives to meet the current...
Provided by Avaya
-
Case Studies
International Casino and Resort Wins Big With Avaya Consulting and Systems Integration
May 1, 2008, 12:00am PDT
A premier international casino and resort was experiencing a call abandonment rate averaging 11-13 percent and as high as 15 percent in its existing call centre. An aggressive new marketing...
Provided by Avaya
-
Case Studies
Mobility, Contact Center, and Enterprise Solutions Work Hand-in-Hand to Ensure Top-Notch Customer Service and Internal Communications at Astoria Federal Savings and Loan
September 1, 2008, 12:00am PDT
Putting people first" is a serious commitment at Astoria Federal Savings and Loan Association, the largest thrift depository headquartered in New York. With an Avaya enterprise telecommunications...
Provided by Avaya
-
Case Studies
Avaya Case Study: Altamonte Springs, Florida
September 1, 2008, 12:00am PDT
When the City of Altamonte Springs decided to fund a major upgrade of their communications system, they particularly sought to achieve survivability for the remote sites, uninterrupted service...
Provided by Avaya
-
Case Studies
Avaya Case Study: Mindwave Research, Inc.
October 1, 2008, 12:00am PDT
Mindwave Research is a leading full-service market research firm focused on the IT market. Mindwave Research needed to offer reliable, high-quality communications for an international roster of...
Provided by Avaya
-
Case Studies
When Citizens Call, the Comune Answers
October 1, 2008, 12:00am PDT
Milan, Italy - The first of its kind in Italy, Comune di Milano's new contact centre sets new standards in the relationship with the local public administration. The company wanted to...
Provided by Avaya
-
Case Studies
CNIPA Chooses Avaya to Innovate Its Communications
September 1, 2008, 12:00am PDT
The Italian National Centre for Information Technologies in Public Administration (CNIPA) operates within the Presidency of the Council of Ministers in order to implement policies from the...
Provided by Avaya
-
Case Studies
Avaya Case Study: CSX
March 1, 2009, 12:00am PST
For more than five years, senior telecom architect for voice systems at CSX, sought a wireless dual-mode solution to reduce communications costs and eliminate the need for users to carry multiple...
Provided by Avaya
-
Case Studies
ComfortDelGro Offers Efficient, Innovative Call Booking Services With Advanced Avaya Contact Center Solution
March 1, 2008, 12:00am PST
ComfortDelGro wanted to maximize the profitability and operational effectiveness of their taxi business by balancing costs management against growing customer base. The inability to cater to call...
Provided by Avaya
-
Case Studies
Genworth Financial Realizes Substantial Cost Savings, Operational Efficiencies, and Customer Service Enhancements Through Home Agent Solutions Enabled by Avaya Intelligent Communications
June 1, 2008, 12:00am PDT
Genworth Financial, Inc., is a global company with over 15 million customers. In order to provide prompt, high-quality customer service they require a large staff of financial specialists. They...
Provided by Avaya
-
Case Studies
Unified Communications Capabilities From Avaya Have Enabled Spraylat Corp. to Enhance Customer Service, Save Money, and Improve Productivity
April 1, 2008, 12:00am PDT
Spraylat's management team wanted a new telecommunications solution that would help them to cut costs, boost productivity, enhance customer relations, and improve their mobility and home office...
Provided by Avaya
-
Case Studies
Club Tourism International Inc. Optimizes Travel Business by Connecting Centers Nationwide With Avaya IP Telephony
March 1, 2008, 12:00am PST
Club Tourism's former telephone system was unable to handle peak load calls, and was affecting business opportunities. To optimize overall telephone reception and maximize revenue for the Company,...
Provided by Avaya
-
White Papers
Configuring Juniper Networks SSL VPN Security Appliance to Support Avaya IP Softphone
April 24, 2007, 12:00am PDT
This paper describes the steps to configure the Juniper Networks Secure Access SSL VPN appliance to support the Avaya IP Softphone application. The Juniper Instant Virtual Extranet (IVE) serves as...
Provided by Avaya
-
Case Studies
Avaya Case Study: 9-1-1 and Beyond
April 1, 2008, 12:00am PDT
9-1-1, 3-1-1, the Mayor's Call Center, and other agencies in the District of Columbia operated on separate and disparate communications platforms. By 2004 the existing structures and technologies...
Provided by Avaya
-
Case Studies
Avaya Case Study: Atento Argentina
November 1, 2007, 12:00am PDT
Atento needed to have eleven contact centers distributed across different locations all over the country, and with a clear growth perspective, because of this Atento decided to evaluate an...
Provided by Avaya
-
Case Studies
Avaya Case Study: Association of Accounting Technicians
November 1, 2007, 12:00am PDT
The Association of Accounting Technicians (AAT), established in 1980, is a United Kingdom-based non-profit membership body supporting the training, the qualification and the practices of...
Provided by Avaya
-
Case Studies
IAH Gets Ahead of the Game With Avaya MultiVantage Express
April 1, 2008, 12:00am PDT
IAH's phone system was unable to keep up with the Company's expanding operations. It also lacked call conferencing capabilities, which the business needed. The company also needed a solution that...
Provided by Avaya
-
Case Studies
NZAA Turns to Avaya to Improve Call Centre Efficiency and Regional Office Productivity
April 1, 2008, 12:00am PDT
The New Zealand Automobile Association (NZAA) needed to implement a new communications platform after Avaya ended support for its existing ageing system. Newer Avaya technologies gave the NZAA an...
Provided by Avaya
-
Case Studies
Mangocity Leads China's Online Travel Services Industry With Avaya Solutions
April 1, 2008, 12:00am PDT
The online tourism industry in China is extremely competitive, with many dominant and established players. As a new entrant in 2006, Mangocity's biggest challenge was to differentiate its travel...
Provided by Avaya
-
Case Studies
MakeMyTrip.com Achieves 99.99% Uptime With Avaya's Contact Centre Solution
March 1, 2008, 12:00am PST
MakeMyTrip.com wanted to expand its 25-seat Contact Centre to 250 seats. Its key challenge was to find a solution that would keep its online business running 24x7 and deliver a complete customer...
Provided by Avaya
-
Case Studies
Avaya Case Study: New York Media
April 1, 2008, 12:00am PDT
New York Media, LLC is the multiple-award winning publisher of New York Magazine and nymag.com. Integrating a national staff through a legacy PBX system proved challenging and expensive. While the...
Provided by Avaya
-
Case Studies
Avaya Case Study: Sarcon Construction
November 1, 2007, 12:00am PDT
Sarcon Construction (Sarcon), based in Santa Fe, New Mexico, has a team of superintendents and lead carpenters that encompass a broad spectrum of expertise in the construction industry, from fine...
Provided by Avaya
-
Case Studies
Avaya Case Study: Towergate
April 1, 2008, 12:00am PDT
Towergate prides itself on meeting every insurance need. However, with so many different telephony systems, Towergate wanted to retire the platforms and replace them with a single unified solution...
Provided by Avaya
-
Case Studies
Avaya Case Study: The Trading Room Gibraltar
November 1, 2007, 12:00am PDT
The Trading Room Gibraltar was in need of a telephony solution that could significantly reduce the ongoing costs of international calling and make the company's representatives more readily...
Provided by Avaya
-
Case Studies
University of Washington Deploys an Avaya IP DECT In-Building Wireless Voice Solution to Enhance Their World-Class IT Customer Service
April 1, 2008, 12:00am PDT
The University of Washington Computers & Communications Department wanted to equip their network engineers and other IT staff with an in-building mobility solution that would provide access to the...
Provided by Avaya
-
Case Studies
Woosh Wireless Revamps Call Center With Avaya Communications Manager to Increase Productivity
December 1, 2007, 12:00am PST
With over 70 Customer Service Representatives (CSR's) handling hundreds of calls a day, Woosh wanted to move its call centre from a satellite office, back to its corporate headquarters while...
Provided by Avaya
-
Case Studies
VP Bank Group Launches Communications System Based on Avaya and NovaLink Solution
January 1, 2008, 12:00am PST
One of the largest banks in Liechtenstein, VP Bank Group has more than 600 employees and draws customers from over 60 countries. VP Bank Group needed a system that would fulfill all its...
Provided by Avaya
-
Case Studies
Bluebean Wins Customers' Confidence With New Avaya Contact Center Solution
April 1, 2008, 12:00am PDT
Bluebean previously engaged a hosted solution for its inbound call center operations. However, the hosted solution vendor was unable to keep up with Bluebean's growing business as well as the more...
Provided by Avaya
-
Case Studies
Critical Patient Care and Rapid Client Growth Create Need for Intelligent Communications
January 1, 2008, 12:00am PST
Swiss Medical Group(SMG) wanted to enhance customer contact quality and provide confidence-building support to patients in multiple facilities through updated communications throughout the SMG....
Provided by Avaya
-
Case Studies
EDS and Avaya Create a Global Infrastructure for Contact Centers to Enable Operational Efficiencies, High Productivity, and Client Satisfaction
March 1, 2008, 12:00am PST
With hundreds of clients in all major industries, Electronic Data Systems Corporation (EDS) needs to address an extremely wide range of evolving Customer Relationship Management (CRM) requirements...
Provided by Avaya
-
White Papers
Avaya IQ: Making the Business Case for Intelligent Contact Center Reporting - How Contact Center Reporting and Analytics Can Deliver a Rapid Return on Investment
November 1, 2007, 12:00am PDT
Contact centers are under increasing pressure to lower technology costs and increase the return on every investment. Avaya IQ helps the user achieve these goals. This next-generation reporting and...
Provided by Avaya
-
White Papers
Interactive Digital Merchandising in Retail Banking
November 1, 2007, 12:00am PDT
Read this paper for Avaya's exploration of retail banking trends and best practices in interactive digital merchandising and digital signage in an interview with Charles Ansley, CEO of Symon...
Provided by Avaya
-
White Papers
Best Practices for At-Home Agents
February 1, 2008, 12:00am PST
What is your mental image of a work-at-home agent? Is it of a smiling, professional agent diligently serving customers? Or do you see a pajama-clad loafer muting "Oprah!" to take an occasional...
Provided by Avaya
-
White Papers
The Responsive Retailer: Boosting Sales by Providing Store Customers with the Information and Experience They Expect
January 1, 2008, 12:00am PST
For hundreds of years, retail success has been built on one basic concept: merchandise in the right place, at the right time, at the right price. But customers want to add a killer element to that...
Provided by Avaya
-
White Papers
Productivity Success Factors for the Midmarket: How to gain competitive advantage using the latest conferencing and collaboration technologies
January 1, 2008, 12:00am PST
Read this UCStrategies.com paper to see why Unified Communications (UC) technologies such as conferencing and collaboration have been providing significant benefits including enhanced productivity...
Provided by Avaya
-
White Papers
The Emergence of a Software Centric Communications Model: Service Implications and Opportunities
February 1, 2008, 12:00am PST
This GreenSpring Partners White Paper explores how enterprises can realize their objectives for competitive differentiation by undertaking initiatives that exploit the opportunities inherent in a...
Provided by Avaya
-
White Papers
Dramatically Improve your Business Communications
February 11, 2008, 12:00am PST
Discover how with free Nemertes report.
Provided by Avaya
-
White Papers
Ready to reap the benefits of Unified Communications?
February 11, 2008, 12:00am PST
Learn more, free Lippis Report download.
Provided by Avaya
-
Case Studies
Reducing Cycle Time and Improving the Quality of Decision-making for IT Emergency Change Management through Communications Enabled Business Processes
November 1, 2007, 12:00am PDT
In this case study, Avaya describes how its own IT organization is improving productivity and relieving worker stress by automating a customer emergency resolution process. Avaya uses its...
Provided by Avaya
-
White Papers
Avaya IQ: Making the Business Case for Intelligent Contact Center Reporting
November 1, 2007, 12:00am PDT
Avaya IQ is a reporting and analytics platform that enables companies to share one view of reality to make faster, better decisions and create a consistent customer experience. Customers and...
Provided by Avaya
-
White Papers
Essential Manager's Guide: Extraordinary Customer Service
November 1, 2007, 12:00am PDT
What your customers think about your company is often a result of their experience when they contact you. Whether or not they remain customers is often a result of the quality of service you...
Provided by Avaya
-
White Papers
Nemertes Research: The Business Case for Voice over IP
April 7, 2007, 12:00am PDT
VoIP clearly is a critical and common application at the vast majority of organizations. As companies start or continue their VoIP deployments, they must consider each vendor's price relative to...
Provided by Avaya
-
White Papers
Is Now the Time to Migrate to IP Telephony? Re-evaluating the Risks and Rewards
July 7, 2007, 12:00am PDT
If your business finds itself with one or more aging digital PBXs, you are facing the challenge of deciding when a migration to a new telephony environment makes sense for your specific business...
Provided by Avaya
-
White Papers
A Sample Configuration of AutoQoS for VoIP on Cisco 3825/2811 Routers and Catalyst 4503/3750 Switches to Support Avaya Communication Manager and the Avaya IP Telephones - Issue 1.0
October 15, 2007, 12:00am PDT
These Application Notes describe the procedures to configure the AutoQoS features for VoIP on the Cisco Routers and Catalyst Switches. The AutoQoS features provide QoS service for the Avaya S87xx...
Provided by Avaya
-
White Papers
Configuring SIP IP Telephony Using Avaya SIP Enablement Services, Avaya Communication Manager, and Polycom SoundPoint IP 550 SIP Telephones - Issue 1.0
September 20, 2007, 12:00am PDT
These Application Notes describe the configuration steps required to connect Polycom SoundPoint IP 550 SIP telephones to a SIP infrastructure consisting of an Avaya SIP Enablement Services (SES)...
Provided by Avaya
-
White Papers
The Increasing Importance of Accuracy and Speed in Detecting Outbound Call Responses: Avaya Proactive Contact Continues to Lead the Way With Enhanced Call Progress Analysis
June 1, 2007, 12:00am PDT
In today's fast-paced, competitive, consumer driven world, more and more businesses struggle with the fact that they aren't reaching live customers with enough frequency or consistency. Proactive...
Provided by Avaya
-
White Papers
Contact Centers for Dummies
March 14, 2007, 12:00am PDT
With the emergence of worldwide competition in the contact center business, it's become increasingly important for contact center professionals to work from a defined methodology. This guide...
Provided by Avaya
-
White Papers
QSIG Separation of Bearer and Signaling in Avaya Communication Manager
July 1, 2003, 12:00am PDT
QSIG is part of the Avaya Communication Manager offer to support enterprise-wide feature-transparent networking. QSIG is also an ISO standard for interoperability between communications platforms...
Provided by Avaya
Keep Up with TechRepublic
Submit a Paper
Get your content listed in our directory!
Our directory is the largest library of vendor-supplied technical content on the Web. It’s also the first place IT decision makers turn to when researching technology solutions. Our members are already finding your competitors’ papers here - shouldn’t they find yours, too? It's FREE so click here and submit your white paper, case study, data sheet, research report, or other document today!
