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Axios Systems
(6 results)-
White Papers
Consolidated Service Desk: The Reality
July 4, 2005, 12:00am PDT
There is much hype around the term 'Consolidated Service Desk', but is a CSD myth or reality? Moving on from theory, this paper will focus on the reality of CSD, stripping away the hype and...
Provided by Axios Systems
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Case Studies
Migrating From HP to Assyst by Axios Systems: Axios Systems Gives Leaf a Safe Passage to ITIL
May 27, 2009, 12:00am PDT
Leaf has enjoyed sweet success in the sugar confectionary industry for more than 100 years. Leaf needed to consolidate six individual data centers. To help manage its IT in a more efficient...
Provided by Axios Systems
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Case Studies
Northgate Achieves £1 Million Annual Revenue Improvement by Reallocating 1,000 Man Days Per Year Using assyst
April 20, 2009, 12:00am PDT
Northgate Information Solutions (IS) Limited, a leading Managed Service Provider (MSP), manages "Mission critical" services for 500,000 users across the UK, supporting more than 125,000 desktops...
Provided by Axios Systems
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Case Studies
Hull City Council Rolls Out Cross-Functional Service Desk Support to Entire Organization of 14,000 People
April 24, 2009, 12:00am PDT
Hull City Council is the governing body for the City of Kingston Hull employing 14,000 people and serving more than 250,000 constituents across 23 wards. Hull City Council needed a solution to...
Provided by Axios Systems
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Case Studies
Helping the IT Organization Demonstrate True Service Value to the Business and Achieving a 43% Reduction in Incidents in Year One
April 20, 2009, 12:00am PDT
The Gulf News IT department had been suffering from poor perception within the wider business. Whether it was justified or not, even the IT department itself found it difficult to tell. The team...
Provided by Axios Systems
-
Case Studies
Government of Bermuda Propels IT Service Improvement With ITIL-Based assyst
September 19, 2008, 12:00am PDT
The Government of Bermuda's Information Technology Office (ITO) mission is "To empower Ministries, Departments and Civil Servants to improve productivity and services by providing IT consulting...
Provided by Axios Systems
-
Case Studies
Migrating From HP to Assyst by Axios Systems: Axios Systems Gives Leaf a Safe Passage to ITIL
May 27, 2009, 12:00am PDT
Leaf has enjoyed sweet success in the sugar confectionary industry for more than 100 years. Leaf needed to consolidate six individual data centers. To help manage its IT in a more efficient...
Provided by Axios Systems
-
Case Studies
Government of Bermuda Propels IT Service Improvement With ITIL-Based assyst
September 19, 2008, 12:00am PDT
The Government of Bermuda's Information Technology Office (ITO) mission is "To empower Ministries, Departments and Civil Servants to improve productivity and services by providing IT consulting...
Provided by Axios Systems
-
Case Studies
Helping the IT Organization Demonstrate True Service Value to the Business and Achieving a 43% Reduction in Incidents in Year One
April 20, 2009, 12:00am PDT
The Gulf News IT department had been suffering from poor perception within the wider business. Whether it was justified or not, even the IT department itself found it difficult to tell. The team...
Provided by Axios Systems
-
Case Studies
Hull City Council Rolls Out Cross-Functional Service Desk Support to Entire Organization of 14,000 People
April 24, 2009, 12:00am PDT
Hull City Council is the governing body for the City of Kingston Hull employing 14,000 people and serving more than 250,000 constituents across 23 wards. Hull City Council needed a solution to...
Provided by Axios Systems
-
Case Studies
Northgate Achieves £1 Million Annual Revenue Improvement by Reallocating 1,000 Man Days Per Year Using assyst
April 20, 2009, 12:00am PDT
Northgate Information Solutions (IS) Limited, a leading Managed Service Provider (MSP), manages "Mission critical" services for 500,000 users across the UK, supporting more than 125,000 desktops...
Provided by Axios Systems
-
White Papers
Consolidated Service Desk: The Reality
July 4, 2005, 12:00am PDT
There is much hype around the term 'Consolidated Service Desk', but is a CSD myth or reality? Moving on from theory, this paper will focus on the reality of CSD, stripping away the hype and...
Provided by Axios Systems
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