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BMC Software
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Case Studies
BMC Software Case Study: J.B. Hunt Transport Services, Inc.
January 1, 2010, 12:00am PST
Senior management at J.B. Hunt is committed to "A relentless pursuit of continuous improvement" in all aspects of the company's business. For IT, that means setting and achieving rigorous goals...
Provided by BMC Software
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Case Studies
BMC Software Case Study: SIA-SSB
April 1, 2009, 12:00am PDT
The SIA-SSB DB2 database administration team was using other utilities to help re-organize database objects based on custom thresholds. The root cause of SIA-SSB's concerns surrounded the...
Provided by BMC Software
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Case Studies
BMC Software Case Study: Anonymous - Manufacturing Organization
March 1, 2009, 12:00am PST
This manufacturing organization focuses its attention on delivering the business services that enable the company to manufacture and deliver superior products, maintain price competitiveness, and...
Provided by BMC Software
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Case Studies
BMC Software Case Study: CARFAX
March 1, 2009, 12:00am PST
The CARFAX business model is built on delivering information electronically - and instantaneously. When critical IT systems are down, revenue stops. What's more, the auto dealers and financial...
Provided by BMC Software
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Case Studies
BMC Software Case Study: KBC
January 1, 2010, 12:00am PST
Belgium's leading financial services organizations - KBC - has achieved with the support of Business Service Management (BSM). Under pressure to maximize the value of the mainframe, the company...
Provided by BMC Software
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Case Studies
BMC Service Desk Express Just the Tonic for Drink Maker's IT User Satisfaction
July 1, 2008, 12:00am PDT
Pernod Ricard's expansion and merger history left it with divergent IT systems across wide-ranging Australasian operations. Pernod Ricard wanted to reduce incident call volumes and service desk...
Provided by BMC Software
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Case Studies
Integrated Business Management Built for IT
July 8, 2008, 12:00am PDT
With the increasing adoption of the IT Infrastructure Library Version 3 (ITIL V3), it is no longer sufficient for IT merely to run efficiently. It must run more effectively. IT executives are...
Provided by BMC Software
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Case Studies
Capgemini Transforms Data Centres and Uses BMC BladeLogic to Automate Operations
May 1, 2008, 12:00am PDT
Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. Capgemini wanted to implement automated processes into their data centre and replace manual...
Provided by BMC Software
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Case Studies
Complex Deployment Done Right at Morgan Stanley
May 1, 2008, 12:00am PDT
Morgan Stanley is a global financial services firm with more than $782 billion in assets under management, and more than 600 offices in 33 countries. Morgan Stanley wanted to deploy application...
Provided by BMC Software
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Case Studies
BMC Software Case Study: Chicago Board Options Exchange
April 1, 2009, 12:00am PDT
CBOE's sophisticated IT infrastructure supports huge volumes. It has handled peak message rates exceeding 255,000 messages per second, with daily message totals approaching two billion. High...
Provided by BMC Software
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Case Studies
Las Vegas Gaming Leader Bets on the Problem-Solving Power of BMC Application Problem Resolution
June 1, 2008, 12:00am PDT
Station Casinos wanted to accelerate development and QA of a complex new sports wagering system in order to win approval to enter a stringent, mandatory field trial in time for the 2005-2006 NFL...
Provided by BMC Software
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Webcasts
Service Desk Express: Best Practices for Remote Support With International Beverage Company, Lion Nathan
February 17, 2010, 12:00am PST
Interested in reducing mean time to repair and increasing first call resolution? The attendee of this webcast will learn how technicians can lower the cost of IT Support and improve customer...
Provided by BMC Software
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Webcasts
Quit Spending Your Weekends Reorganizing IMS Databases
February 10, 2010, 12:00am PST
BMC MAXM Database Advisor for IMS proactively notifies when a database is reaching user-defined thresholds. It shows which databases need to be reorganized and which ones don't - some customers...
Provided by BMC Software
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Webcasts
Service Desk Express Demo: Easily Deployed IT Service Management for the Mid-Market
February 4, 2010, 12:00am PST
Align IT to business services with easy to use and configure, low cost, rapidly deployed technology using an ITIL compatible SaaS and/or on premise solution. With BMC ServiceDesk Suite one can...
Provided by BMC Software
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Webcasts
Why Backout and Recover When You Can Simply Restart DB2, IMS, and VSAM Jobs?
January 19, 2010, 12:00am PST
When a batch application fails, there are only few options: back out the changes and rerun the job from the beginning, or recover the database and rerun the job from the beginning. The attendee...
Provided by BMC Software
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Webcasts
Service Desk Express and Change Management
December 17, 2009, 12:00am PST
The attendee of this webcast will learn how to eliminate these outages with Pink Elephant validated ITIL based change management processes. BMC Service Desk Express Change Management provides the...
Provided by BMC Software
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Webcasts
Service Desk Express and Self-Service
December 10, 2009, 12:00am PST
The attendee of this webcast will learn how to enable customers to leverage self-service resulting in fewer service desk calls, high customer satisfaction ratings, improved support costs and a...
Provided by BMC Software
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Webcasts
What's New in BMC MainView for CICS Version 6.3.0
December 9, 2009, 12:00am PST
The presenter will discuss some of the interesting new features that were implemented with the release of BMC MAINVIEW for CICS Version 6.3.00. MAINVIEW for CICS Version 6.3.00 was a major new...
Provided by BMC Software
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Webcasts
The Mobile Service Desk: Less Cost, More Success
December 8, 2009, 12:00am PST
For companies looking to reduce support costs and boost customer service, BMC Software and Aeroprise introduce mobile BMC Remedy. Organizations can quickly extend BMC Remedy applications to...
Provided by BMC Software
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Webcasts
Reduce CPU Usage With SMART SQL
November 5, 2009, 12:00am PST
The presenter of this webcast discusses how and why to design SQL that will reduce the number of times calls are made to DB2 on z/OS. The presenter looks at how to write SMART (SQL Made to...
Provided by BMC Software
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Webcasts
Why Change Schedulers?
October 15, 2009, 12:00am PDT
Job Scheduling tools are often perceived to reduce operational costs and increase IT efficiencies. However, most of the scheduling tools used by IT organizations worldwide were introduced in the...
Provided by BMC Software
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Webcasts
What's New in Control-M 6.4
September 24, 2009, 12:00am PDT
The attendee of this webcast will learn "What's New in Control-M 6.4" and what it can do. The attendee will find BMC Control-M 6.4 compelling and powerful, catering to the current and future...
Provided by BMC Software
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Webcasts
What's New in IMS From BMC Software
September 23, 2009, 12:00am PDT
BMC continue to develop new and exclusive technologies that other vendors attempt to replicate. The attendee will learn about the new functionality that is being implemented in the entire BMC IMS...
Provided by BMC Software
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Webcasts
What's New With BMC Batch Impact Manager
September 2, 2009, 12:00am PDT
The Next Generation of Batch Impact Manager - Growing from Early Notification to Active Resolution directly from the Active Jobs Window! This webcast will visually demonstrate the New Detailed...
Provided by BMC Software
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Webcasts
Using Change Manager CM/Pilot for Complex Schema Changes
August 19, 2009, 12:00am PDT
The attendee of this webcast will learn how CM/Pilot, a feature of BMC's Change Manager for DB2 can be used to effectively make complex or numerous schema changes a simple "Task". The presenter...
Provided by BMC Software
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Webcasts
ITSM as a Service or ITSM On-Premise?
April 7, 2010, 12:00am PDT
This webcast examines the criteria for selecting the most appropriate IT service management model for the situation. The presenter will will explore all of the business, technical, financial, and...
Provided by BMC Software
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Webcasts
BMC Remedy ITSM On Demand Product Demo
January 1, 2010, 12:00am PST
This webcast will throw light on BMC Remedy ITSM.
Provided by BMC Software
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Webcasts
Performance + Availability = IMS Fast Path Goes to the Next Level
March 24, 2010, 12:00am PDT
BMC Fast Path Online Restructure for IMS revolutionizes structure changes for DEDBs. Now one can maintain near-continuous availability for Fast Path data - even when combining databases and making...
Provided by BMC Software
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Webcasts
BMC Database Recovery Management
March 24, 2010, 12:00am PDT
BMC Database Recovery Management enables business to plan, automate, monitor and prove that databases are backed up and that they can be recovered. Recovery Management is a high-performance backup...
Provided by BMC Software
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Webcasts
Accelerate Java EE Application Deployment With BMC
March 16, 2010, 12:00am PDT
The presenter outlines the ways in which one can accelerate and improve the Java EE application release process. The presenter will provide an overview of the BMC BladeLogic Application Release...
Provided by BMC Software
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White Papers
Improving PCI Compliance With Network Configuration Automation
June 4, 2008, 12:00am PDT
Recent data thefts, pending litigation, and fines issued by the major credit card companies have heightened awareness around PCI compliance. Although compliance is not mandatory, chances are that...
Provided by BMC Software
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White Papers
Better Visibility Into Change Management With Kinetic Calendar
January 22, 2009, 12:00am PST
In large organizations, change management can affect thousands of individuals in various ways. Users in different functional groups and geographic regions may need different levels of notification...
Provided by BMC Software
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Case Studies
Dai Nippon Printing Generates 93.5% ROI With the BMC Change Management Solution and ITIL
January 12, 2009, 12:00am PST
Dai Nippon Printing Co., Ltd. (DNP) is a leader in printing services in Japan. DNP had identified 15 key issues that were deemed critical to the success of the program, and focused on the four...
Provided by BMC Software
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Case Studies
Reaching for the Clouds: Achieving the Business Benefits of Cloud Computing
May 11, 2010, 12:00am PDT
Cloud computing is driving a great deal of IT investment. Concur Technologies embraced BSM for Cloud Computing as they were facing many problems. Theirs first problem was users must have a...
Provided by BMC Software
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White Papers
Continuous IT Compliance: A Stepwise Approach to Effective Assurance
February 11, 2010, 12:00am PST
Regardless of industry, most IT organizations today must comply with a variety of government, industry, and corporate policies to protect their data and infrastructure, and to assure efficient...
Provided by BMC Software
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Webcasts
Wondering How to Avoid Application Outages?
August 18, 2010, 12:00am PDT
Increasingly, critical business services rely on the availability and performance of essential middleware application components. It's imperative that IT keep middleware and related application...
Provided by BMC Software
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Webcasts
BMC Business Process Integration Suite
August 17, 2010, 12:00am PDT
Web technologies are slowly complementing and replacing core applications that companies rely on for delivering their services to the market. These technologies require IT to integrate between old...
Provided by BMC Software
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Webcasts
Why Backout and Recover DB2, IMS, and VSAM Jobs When You Can Restart Them?
August 12, 2010, 12:00am PDT
When a batch application fails, one has only a few options: back out the changes and rerun the job from the beginning, or recover the database and rerun the job from the beginning. But what if one...
Provided by BMC Software
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Webcasts
2010 BMC Control-M Tools Show
August 4, 2010, 12:00am PDT
Once again its time to talk about BMC Control-M tools. This session will cover some of the more recent tools (and maybe touch on some of the old favorites too). Often perl scripts, these were...
Provided by BMC Software
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Webcasts
BMC Control-M for BMC Bladelogic Customers
August 3, 2010, 12:00am PDT
Virtualization management is quickly becoming a standard requirement for effective enterprise workload automation. Learn how two of the leading solutions from BMC Software Inc., BMC Control-M...
Provided by BMC Software
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White Papers
Customer Support: One Size Does Not Fit All
April 21, 2008, 12:00am PDT
BSM solutions have become an integral part of the IT infrastructure fabric. They are as critical to the business as the business services they support. Consequently, one needs to ensure that...
Provided by BMC Software
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White Papers
Why You Should Take a Holistic Approach to ITIL and Service Support
February 10, 2009, 12:00am PST
Many IT organizations are turning to the IT Infrastructure Library (ITIL) for guidance in getting the most value from IT service management processes. Process integration is one of the central...
Provided by BMC Software
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Webcasts
BMC MAINVIEW SRM - The Power of 3
October 18, 2007, 12:00am PDT
Mainframe storage resource management can be like enjoying a day at the beach. The attendee will learn how easy storage management can be with the integrated technology of BMC MAINVIEW SRM...
Provided by BMC Software
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Webcasts
What's New With BMC Performance Manager 2.5
November 15, 2007, 12:00am PST
BMC Performance Manager (BPM) 2.5 is faster and simpler than ever, with improvements in performance, usability, and configuration. The presenters will discuss the new v2.5 features focused on...
Provided by BMC Software
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Webcasts
Get Real - Embrace the Virtual Data Center With BMC Software and VMware
January 23, 2008, 12:00am PST
As the business continues to grow, the data center cost and complexity also grows with it. To meet these business demands, IT departments who have turned to virtualization report increased...
Provided by BMC Software
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Webcasts
End to End Transaction Management With BMC Solutions
February 13, 2008, 12:00am PST
Ever wonder why one renegade transaction can cost thousands of dollars without breaching their SLA agreements? Nonsensical, isn't it? This webcast shows how one can look into that transaction that...
Provided by BMC Software
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Webcasts
Implement an IT Early Warning System and Improve Your Business Service Performance
February 20, 2008, 12:00am PST
In today's complex IT environments, determining which IT events are causing the greatest impact on the business is a common challenge. In an effort to accommodate different technologies and...
Provided by BMC Software
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Webcasts
Achieving Workload Integration With the BMC CONTROL-M Batch Process Integration Suite
May 7, 2008, 12:00am PDT
The presenter of this webcast discusses the need to incorporate SOA applications into IT Workload Automation disciplines, and demonstrates how BMC CONTROL-M enables operations to gain control of...
Provided by BMC Software
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Webcasts
Get What You Need From Your IMS Databases
May 28, 2008, 12:00am PDT
How to make everybody happy and still have time to work on something other than IMS database maintenance? The attendee will learn how to do all of that in this webcast. The attendee will also...
Provided by BMC Software
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Webcasts
Managing Real Capacity in Virtual Environments
June 5, 2008, 12:00am PDT
Virtualization is the hottest topic in IT today! The attendee of this webcast will learn about the virtualization solutions from IBM, Sun, HP, Microsoft, VMware, and Xen, their different...
Provided by BMC Software
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Webcasts
Accelerate Your Batch Performance With BMC MAINVIEW Batch Optimizer
June 17, 2008, 12:00am PDT
With 70% of all workload running in batch, IT managers continue to face the daunting task of supporting more work with fewer resources. At the same time Service Level Agreements and Real Time...
Provided by BMC Software
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Webcasts
Avoid Potholes on the Road to Business Service Management (BSM)
June 26, 2008, 12:00am PDT
Operating a highly-tuned Formula One racecar on a washed-out dirt road, will never reach top speed and efficiency without a smooth track. BMC Event Manager delivers a high performance vehicle for...
Provided by BMC Software
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Webcasts
Improve DB2 9 SQL Performance With BMC
July 16, 2008, 12:00am PDT
DB2 9 delivers new features that affect application SQL and performance. New SQL statements and bind options present opportunities for better performance and greater functionality. This webcast...
Provided by BMC Software
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Webcasts
Accelerate Implementation of BMC Remedy ITSM and ITIL Best Practices
September 17, 2008, 12:00am PDT
The presenter of this webcast will detail why BMC's Service Management Process Model is critical to a successful rollout of ITIL processes such as incident and change management, and how...
Provided by BMC Software
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Webcasts
Jumpstart Your CMDB and CMS Deployments With Industry Best Practices
September 29, 2008, 12:00am PDT
While CMDB and CMS (Configuration Management System) deployments are beginning to gather steam, there remains a lot of confusion and uncertainty about how to optimize time to value. Much of this...
Provided by BMC Software
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Webcasts
IMS Database Tuning: Reactive Vs Proactive
October 22, 2008, 12:00am PDT
Lets compare IMS database tuning using basic tuning rules of thumb compared to database tuning using BMC tools that assist both new and seasoned IMS DBAs manage complex environments.
Provided by BMC Software
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Webcasts
Manage Virtual Environments From Outside in and Inside Out
November 18, 2008, 12:00am PST
Virtualization is the most significant technology trend to hit the industry in recent years. To be successful and attain the benefits one expects without jeopardizing service levels, he/she need...
Provided by BMC Software
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Webcasts
Simplifying Database Administration in DB2 9
January 21, 2009, 12:00am PST
DB2 9 delivers many features, including new object types like universal table space and index on expression. The DB2 administration products need to support these new features; more importantly...
Provided by BMC Software
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Webcasts
What a DB2 DBA Should Know About XML
March 2, 2009, 12:00am PST
DB2 9 supports native XML, which means that one can deal with an XML data type as opposed to just storing XML in mechanisms such as large objects. The attendee of this webcast will learn the steps...
Provided by BMC Software
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Webcasts
BMC CONTROL-M IOA 6.3 Security and Debugging
May 6, 2009, 12:00am PDT
This webcast will provide information on BMC INCONTROL products Integrated Operations Architecture (IOA) v6.3 Security. In addition, Debugging tips and tricks will be discussed.
Provided by BMC Software
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Webcasts
What's New in BMC Remedy Service Desk 7.5
May 13, 2009, 12:00am PDT
The attendee of this webcast will learn how to take the service desk to the next level and provide added value to the business using ITIL best practice processes. This webcast gives a demo of...
Provided by BMC Software
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Webcasts
Top 10 Reports You (or Your Boss) Can't Live Without - BMC Dashboards for BSM and BMC Analytics for BSM 2.5
May 27, 2009, 12:00am PDT
The attendee of this webcast will find out what one has been missing: easy-to-read dashboards and in-depth reporting that help to measure and manage IT from a business perspective. The attendee...
Provided by BMC Software
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Webcasts
Expedite Your IPL and Shutdowns of z/OS Using BMC MAINVIEW for AutoOPERATOR Component Total Object Manager (TOM)
June 10, 2009, 12:00am PDT
The attendee of this webcast will learn how "One button" concept will expedite both IPL and shutdown - this is just one of the new features introduced in MAINVIEW Total Object Manager 2.1 (a...
Provided by BMC Software
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Webcasts
Managing Iron With BMC Software and Sentry Software
June 18, 2009, 12:00am PDT
Systems, applications and virtual systems all rely on healthy hardware components. The attendee of this webcast will learn more about how BMC and Sentry can detect and isolate hardware failures in...
Provided by BMC Software
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Webcasts
What's New in BMC BladeLogic Operations Manager
July 1, 2009, 12:00am PDT
The attendee of this webcast will learn more about the latest releases across the BMC BladeLogic product family and how one can benefit from these improvements to maximize the full value of the...
Provided by BMC Software
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Webcasts
What's New With BMC ProactiveNet Analytics V7.5? a New Name and Much More
December 6, 2007, 12:00am PST
The attendee of this webcast will learn how the new BMC ProactiveNet Analytics v7.5 release improves the performance and availability of the infrastructure, operating system, middleware,...
Provided by BMC Software
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Webcasts
Monitor, Manage, and Report on Your Database Batch Jobs Utilizing BMC CONTROL-M Application Integration for Databases
January 7, 2008, 12:00am PST
This webcast will revolve around an Application Integration (AI) developed by a BMC Partner (GSS). This webcast talks about using the Application Integration for Databases (The AI for Databases...
Provided by BMC Software
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Webcasts
A Lifecycle Approach to Cost Effective Software Productivity and Quality for Government Agencies
January 22, 2008, 12:00am PST
Application development manager is continuously under pressure to improve application quality, build more functionality, and accelerate delivery - while holding the line and - or often reduce -...
Provided by BMC Software
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Webcasts
Using BMC CONTROL-M and IOA API's to Help Simplify Automation, Analysis & Reporting
February 6, 2008, 12:00am PST
This webcast will cover the functionality and usage of the CONTROL-M and IOA Application Programming Interfaces.
Provided by BMC Software
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Webcasts
Introducing Capacity Management Essentials - Simplified Capacity Analysis and Planning for Enterprise Data Centers
February 19, 2008, 12:00am PST
Capacity Management Essentials combines agentless data collection and built-in intelligence with a scalable architecture to provide a powerful, yet easy to use, capacity management solution that...
Provided by BMC Software
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Webcasts
Mirror-Based Disaster Recovery and Your Batch Environment
February 27, 2008, 12:00am PST
Everyone is familiar with the havoc that problems in the nightly batch schedule can cause with the start of the "Online day." If one's site has implemented a mirror-based disaster recovery process...
Provided by BMC Software
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Webcasts
Using DASD Manager to Control Your DB2 Environment
March 19, 2008, 12:00am PDT
The mainframe has become the hub for most of the mission critical applications in many organizations, and houses most, if not all, of the enterprise data. That data is increasingly being stored in...
Provided by BMC Software
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Webcasts
BMC Log Analyzer for IMS - An Application View of the IMS Logs
March 26, 2008, 12:00am PDT
Like to reduce diagnostic time for IMS problems and satisfy auditors' requests quickly? This webcast will show an overview of a new BMC IMS feature that reduces the "Noise" associated with...
Provided by BMC Software
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Webcasts
How to Produce More Software With Greater Speed, Quality, and Efficiency in a Slowing Economy
April 16, 2008, 12:00am PDT
As the economy slows and budgets tighten, application development, QA, and support organizations are under greater pressure to stay ahead in order to meet business requirements. Today's challenge...
Provided by BMC Software
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Webcasts
What's New in IMS Connect
April 23, 2008, 12:00am PDT
With each release of IMS, it becomes easier to open the legacy data to the Web. Because IMS Connect is essential in Web-enabling, the mission-critical business depends on IMS Connect being...
Provided by BMC Software
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Webcasts
Improve Service Delivery by Simplifying Network Change and Configuration Management
May 22, 2008, 12:00am PDT
Managing network configuration changes amid a daily influx of new and evolving technologies is one of the toughest and most costly challenges for IT today. The smallest human error can cause...
Provided by BMC Software
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Webcasts
ITIL, The CMS, and You
May 29, 2008, 12:00am PDT
Wondering what, exactly, is a configuration management system, or CMS? How is a CMS different from a Configuration Management Database (CMDB)? Why should IT organizations even care? While the CMS...
Provided by BMC Software
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Webcasts
Discovering BMC CONTROL-D's Extended Solutions
June 4, 2008, 12:00am PDT
The attendee of this webcast will see how to set up CONTROL-D Agents to capture reports from Distributed platforms and write them directly into the CONTROL-D Repository making them immediately...
Provided by BMC Software
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Webcasts
BMC MAINVIEW for DB2 Thread History/Tracing
June 11, 2008, 12:00am PDT
This webcast will provide BMC MAINVIEW for DB2 users with "Best Practices" in regard to setting up thread history data collection, retrieving thread history details online, and managing DB2...
Provided by BMC Software
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Webcasts
Improve System Performance With DB2 9: Tame the Unruly DDF
June 18, 2008, 12:00am PDT
The architectural changes and new options in DB2 9 improve system performance, but one must be able to monitor and manage the new features effectively. This webcast will discusses how BMC System...
Provided by BMC Software
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