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Calvin Sun
(71 results)-
Downloads
10+ things you should do when you resign
March 17, 2008, 12:00am PDT
Although it might be tempting to deliver a few choice remarks or leave things in a mess when you quit a job, that bridge-burning is likely to come back to haunt you. It's far better to depart in a...
Provided by Calvin Sun
-
Downloads
10 email tips for preventing problems and avoiding aggravation
May 5, 2011, 12:00am PDT
There are plenty of ways to mishandle email communications -- and mistakes can range from embarrassing to inefficient to highly irritating. These tips will help you sidestep potential email...
Provided by Calvin Sun
-
Downloads
10 tips for delivering bad news
April 6, 2011, 12:00am PDT
Giving someone bad news is never easy, but there are right ways and wrong ways of going about it. Calvin Sun has some advice on the best methods for sharing unpleasant information.This download is...
Provided by Calvin Sun
-
Downloads
10 things you shouldn't do when working with an upset customer
February 8, 2010, 12:00am PST
Nobody likes dealing with an angry user, but it comes with the tech territory. Here are a few ways to keep things from going from bad to worse.This download is also available as an entry in our 10...
Provided by Calvin Sun
-
Downloads
10 ways to deal with a bad boss
November 2, 2009, 12:00am PST
Is your boss about to drive you crazy? Here are some coping strategies to help you keep your sanity (and maybe your job).This download is also available as an entry in our 10 Things blog.
Provided by Calvin Sun
-
Downloads
10 things you should know about creating an effective RFP
February 25, 2008, 12:00am PST
The clearer and more comprehensive your RFP is, the greater your chances of getting higher quality responses. Calvin Sun offers 10 tips that will help you put together an RFP that minimizes...
Provided by Calvin Sun
-
Downloads
10+ things to check when your presentation runs into technical problems
September 8, 2009, 12:00am PDT
Sometimes, it's the little things that derail a presentation - and it's easy to get rattled and overlook them. This list will help you troubleshoot some common presentation glitches.This download...
Provided by Calvin Sun
-
Downloads
10 tips for dealing with change in the workplace
October 22, 2007, 12:00am PDT
The technology of the 1980s and 1990s bears almost no resemblance to what we have today. In the same way, our jobs and organizations probably bear little resemblance to that time. Companies reduce...
Provided by Calvin Sun
-
Downloads
10 office gaffes to avoid
April 8, 2009, 12:00am PDT
Have you ever wanted to disappear after committing some stupid faux pas? If it occurs in a professional context, it could be more than embarrassing -- it could cost you business or hurt your...
Provided by Calvin Sun
-
Downloads
10 ways your organization can look unprofessional
December 21, 2009, 12:00am PST
Even a topnotch outfit can alienate clients and compromise professional relationships if it fails to adhere to certain business practices. Calvin Sun explains some common missteps.This download is...
Provided by Calvin Sun
-
Downloads
10+ ways to work more effectively from home
November 26, 2008, 12:00am PST
There are plenty of advantages to working from home, but there are certain pitfalls as well. Calvin Sun has worked from home for many years, and he offers some pointers for making things go smoothly.
Provided by Calvin Sun
-
Downloads
10+ ways to learn more efficiently
May 13, 2009, 12:00am PDT
To succeed as an IT pro, you have to pursue knowledge and new skills on an ongoing basis -- even if you have limited time and rusty study habits. Calvin Sun shares a dozen pointers that will help...
Provided by Calvin Sun
-
Downloads
10 ways to raise the credibility of your IT group
June 17, 2009, 12:00am PDT
Your IT department can't succeed or contribute value to the organization unless you have the respect and trust of the executive team and your customers. Here are some strategies that will help you...
Provided by Calvin Sun
-
Downloads
10 ways to deal with setbacks
March 5, 2010, 12:00am PST
Everyone faces failures and disappointments from time to time. The trick is finding a way to bounce back -- and maybe even come out ahead.This download is also available as an entry in our 10...
Provided by Calvin Sun
-
Downloads
10 tips for dealing with difficult people
February 10, 2011, 12:00am PST
Some people are just plain hard to get along with. But you don't have to let them get under your skin. Calvin Sun offers advice for surviving your encounters with vexing customers and...
Provided by Calvin Sun
-
Downloads
10 things you can do to make your presentations more effective
September 4, 2007, 12:00am PDT
To advance and succeed in your career, you need more than just technical skills. You also need to be able to present your ideas clearly and persuasively.Calvin Sun has put together this list of...
Provided by Calvin Sun
-
Downloads
10+ ways to help your help desk (and therefore yourself)
July 7, 2008, 12:00am PDT
If you're a go-to resource for your organization's help desk, you can make your job easier by making their job easier. Calvin Sun looks at some things you can do to make help desk operations go...
Provided by Calvin Sun
-
Downloads
10 mistakes to avoid when seeking a new job
October 14, 2008, 12:00am PDT
Sometimes, all it takes is a small mistake or oversight to turn off a potential employer. Calvin Sun offers this list of job-search gaffes that could torpedo your chances of getting hired.This...
Provided by Calvin Sun
-
Downloads
10 ways to survive office politics
September 25, 2008, 12:00am PDT
Friction, deceit, gossip, rivalry, power plays -- fine for movies and TV, but potentially disastrous in the workplace. Calvin Sun looks at strategies for steering clear of issues that can unravel...
Provided by Calvin Sun
-
Downloads
10 ways technology can help (or hurt) your professional image
July 13, 2009, 12:00am PDT
Increasingly sophisticated communications options have introduced a number of gotchas into the business world. Calvin Sun looks at some phone, email, and voicemail best practices that will help...
Provided by Calvin Sun
-
Downloads
10 technology traps your users should watch out for
January 25, 2010, 12:00am PST
We take certain best practices for granted, but users who don't know any better often create problems for themselves. This list will help steer them away from common pitfalls. This download is...
Provided by Calvin Sun
-
Downloads
10 ways to deal with a personal or professional weakness
December 7, 2010, 12:00am PST
If some issue or trait is holding you back, you don't have to resign yourself to it. Here's practical advice for taking steps to overcome whatever hurdles are standing in your way.This download is...
Provided by Calvin Sun
-
Downloads
10 ways to make a difficult conversation a little easier
January 25, 2008, 12:00am PST
It's the conversation every manager or supervisor dreads: Talking to a subordinate whom co-workers have complained about. Regardless of whether the issue is punctuality, work ethic, or worst of...
Provided by Calvin Sun
-
Downloads
10+ legal terms you should know if your company is involved in a lawsuit
June 20, 2008, 12:00am PDT
If your company gets caught up in a lawsuit, you'll probably need to work with lawyers -- even if the matter doesn't involve something the IT department did or failed to do. Calvin Sun explains 10...
Provided by Calvin Sun
-
Downloads
10+ ways to avoid misunderstandings at work
February 2, 2009, 12:00am PST
Miscues happen all the time in business communications, and the results can range from annoying to disastrous. Here are some simple rules to follow that can save you a world of trouble when...
Provided by Calvin Sun
-
Downloads
10+ ways to reduce wordiness in your writing
February 13, 2009, 12:00am PST
When you streamline your wording, your message becomes more powerful and clear. Calvin Sun looks at how eliminating just a few superfluous phrases can tighten up your writing and give it more...
Provided by Calvin Sun
-
Downloads
10 ways to communicate more effectively with customers and co-workers
August 8, 2007, 12:00am PDT
Communications plays a key role in your career success. When asked to name the top three skills they believe their subordinates need, 70 percent of the readers of CIO magazine cited communications...
Provided by Calvin Sun
-
Downloads
10 public speaking traps and how to avoid them
October 1, 2009, 12:00am PDT
You can sail past most problems that pop up during a presentation if you're ready for them. These strategies will help you finesse common public speaking pitfalls. This download is also available...
Provided by Calvin Sun
-
Downloads
10 things you can do to network more effectively
September 30, 2010, 12:00am PDT
Networking may not be everyone's favorite thing. But done the right away, it can lead to big career payoffs. Calvin Sun shares some ideas for successful networking.This download is also available...
Provided by Calvin Sun
-
Downloads
10+ ways to minimize generational differences in the workplace
January 18, 2011, 12:00am PST
If you're having a tough time communicating with co-workers who are much younger or older than you are, take heart: These tips can help you close the generation gap. This download is also...
Provided by Calvin Sun
-
Downloads
10 tips for complying with immigration law when hiring staff
March 8, 2011, 12:00am PST
Navigating the waters of immigration law compliance can be tricky. Calvin Sun offers some practical advice to help you understand the issues and avoid possible penalties.This download is also...
Provided by Calvin Sun
-
Downloads
Ask the right kind of question to get the right kind of answer
July 10, 2007, 12:00am PDT
Open questions, closed questions, concern-based questions, obvious questions -- all legitimate strategies for getting information, but each serves a specialized purpose. Calvin Sun looks at some...
Provided by Calvin Sun
-
Downloads
10 things you can do to get better customer service
August 20, 2007, 12:00am PDT
We receive bad customer service far too often. What can we do about it? Sometimes, things are out of our control and there's nothing we can do. Other times, however, we may be able to tilt the...
Provided by Calvin Sun
-
Downloads
10 ways to make meetings more effective
November 6, 2007, 12:00am PST
We've all had to sit through meetings that were unnecessary, poorly conducted, unproductive, and/or excessively long -- but it doesn't have to be that way. Calvin Sun offers a list of pointers to...
Provided by Calvin Sun
-
Downloads
10 ways to handle disagreements effectively
April 14, 2008, 12:00am PDT
Disagreements at work come with the territory -- but they aren't necessarily a bad thing. Handled properly, disagreements often can lead to productive gains and unexpected solutions. Calvin Sun...
Provided by Calvin Sun
-
Downloads
The 10 best ways to handle a job interview
June 3, 2008, 12:00am PDT
Given the current economy, maintaining contacts with other companies can be critical. Knowing the right people can help you land a better job, one with more pay or perhaps the chance of...
Provided by Calvin Sun
-
Downloads
10+ phrases that can be irritating or offensive
March 16, 2009, 12:00am PDT
It's possible to rub someone the wrong way without even realizing it -- all because you used the wrong expression at the wrong time. Calvin Sun discusses 11 such expressions and looks at how you...
Provided by Calvin Sun
-
Downloads
10 tips for keeping your job search under wraps
April 12, 2010, 12:00am PDT
If you don't want your current employer to know you're looking for a new job, you need to be stealthy. These precautions will help you avoid getting busted.This download is also available as an...
Provided by Calvin Sun
-
Downloads
10+ things you should know about applying for an H-1B1 visa
June 9, 2010, 12:00am PDT
The process of applying for H-1B1 status is complicated, and both the candidate and the prospective employer need to be aware of potential pitfalls.This download is also available as an entry in...
Provided by Calvin Sun
-
Downloads
10 things you should know about researching a company
July 6, 2010, 12:00am PDT
Whether you're looking into potential new clients or hoping to become an employee of a particular company, you'll be on more solid footing if you've done some homework.This download is also...
Provided by Calvin Sun
-
Downloads
10 email tips for preventing problems and avoiding aggravation
May 5, 2011, 12:00am PDT
There are plenty of ways to mishandle email communications -- and mistakes can range from embarrassing to inefficient to highly irritating. These tips will help you sidestep potential email...
Provided by Calvin Sun
-
Downloads
10 tips for delivering bad news
April 6, 2011, 12:00am PDT
Giving someone bad news is never easy, but there are right ways and wrong ways of going about it. Calvin Sun has some advice on the best methods for sharing unpleasant information.This download is...
Provided by Calvin Sun
-
Downloads
10 tips for complying with immigration law when hiring staff
March 8, 2011, 12:00am PST
Navigating the waters of immigration law compliance can be tricky. Calvin Sun offers some practical advice to help you understand the issues and avoid possible penalties.This download is also...
Provided by Calvin Sun
-
Downloads
10 tips for dealing with difficult people
February 10, 2011, 12:00am PST
Some people are just plain hard to get along with. But you don't have to let them get under your skin. Calvin Sun offers advice for surviving your encounters with vexing customers and...
Provided by Calvin Sun
-
Downloads
10+ ways to minimize generational differences in the workplace
January 18, 2011, 12:00am PST
If you're having a tough time communicating with co-workers who are much younger or older than you are, take heart: These tips can help you close the generation gap. This download is also...
Provided by Calvin Sun
-
Downloads
10 things to consider when working with people from a non-U.S. background
January 5, 2011, 12:00am PST
Working effectively with associates from other countries requires an awareness of potential misunderstandings. Calvin Sun offers some advice on how to make sure communications go smoothly.This...
Provided by Calvin Sun
-
Downloads
10 ways to deal with a personal or professional weakness
December 7, 2010, 12:00am PST
If some issue or trait is holding you back, you don't have to resign yourself to it. Here's practical advice for taking steps to overcome whatever hurdles are standing in your way.This download is...
Provided by Calvin Sun
-
Downloads
10 legal issues that consultants should know about
October 8, 2010, 12:00am PDT
Don't get blindsided by some legal misstep you never even heard of. Calvin Sun runs through the nitty-gritty issues all consultants should be prepared for.This download is also available as an...
Provided by Calvin Sun
-
Downloads
10 things you can do to network more effectively
September 30, 2010, 12:00am PDT
Networking may not be everyone's favorite thing. But done the right away, it can lead to big career payoffs. Calvin Sun shares some ideas for successful networking.This download is also available...
Provided by Calvin Sun
-
Downloads
10 ways to keep your sanity when working with a consultant
August 18, 2010, 12:00am PDT
Any time your organization brings in outside IT help, there's an opportunity for misunderstandings, inefficiencies, and conflicts. These steps will help preempt problems.This download is also...
Provided by Calvin Sun
-
Downloads
10 things you should know about researching a company
July 6, 2010, 12:00am PDT
Whether you're looking into potential new clients or hoping to become an employee of a particular company, you'll be on more solid footing if you've done some homework.This download is also...
Provided by Calvin Sun
-
Downloads
10+ things you should know about applying for an H-1B1 visa
June 9, 2010, 12:00am PDT
The process of applying for H-1B1 status is complicated, and both the candidate and the prospective employer need to be aware of potential pitfalls.This download is also available as an entry in...
Provided by Calvin Sun
-
Downloads
10 surefire ways to kill morale
May 7, 2010, 12:00am PDT
It's easy to demotivate your staff without realizing you're doing it. Calvin Sun highlights a few morale-busting behaviors to watch out for. This download is also available as an entry in our 10...
Provided by Calvin Sun
-
Downloads
10 tips for keeping your job search under wraps
April 12, 2010, 12:00am PDT
If you don't want your current employer to know you're looking for a new job, you need to be stealthy. These precautions will help you avoid getting busted.This download is also available as an...
Provided by Calvin Sun
-
Downloads
10 ways to deal with setbacks
March 5, 2010, 12:00am PST
Everyone faces failures and disappointments from time to time. The trick is finding a way to bounce back -- and maybe even come out ahead.This download is also available as an entry in our 10...
Provided by Calvin Sun
-
Downloads
10 things you shouldn't do when working with an upset customer
February 8, 2010, 12:00am PST
Nobody likes dealing with an angry user, but it comes with the tech territory. Here are a few ways to keep things from going from bad to worse.This download is also available as an entry in our 10...
Provided by Calvin Sun
-
Downloads
10 technology traps your users should watch out for
January 25, 2010, 12:00am PST
We take certain best practices for granted, but users who don't know any better often create problems for themselves. This list will help steer them away from common pitfalls. This download is...
Provided by Calvin Sun
-
Downloads
10 ways your organization can look unprofessional
December 21, 2009, 12:00am PST
Even a topnotch outfit can alienate clients and compromise professional relationships if it fails to adhere to certain business practices. Calvin Sun explains some common missteps.This download is...
Provided by Calvin Sun
-
Downloads
10 ways to deal with a bad boss
November 2, 2009, 12:00am PST
Is your boss about to drive you crazy? Here are some coping strategies to help you keep your sanity (and maybe your job).This download is also available as an entry in our 10 Things blog.
Provided by Calvin Sun
-
Downloads
10 public speaking traps and how to avoid them
October 1, 2009, 12:00am PDT
You can sail past most problems that pop up during a presentation if you're ready for them. These strategies will help you finesse common public speaking pitfalls. This download is also available...
Provided by Calvin Sun
-
Downloads
10+ things to check when your presentation runs into technical problems
September 8, 2009, 12:00am PDT
Sometimes, it's the little things that derail a presentation - and it's easy to get rattled and overlook them. This list will help you troubleshoot some common presentation glitches.This download...
Provided by Calvin Sun
-
Downloads
10 ways technology can help (or hurt) your professional image
July 13, 2009, 12:00am PDT
Increasingly sophisticated communications options have introduced a number of gotchas into the business world. Calvin Sun looks at some phone, email, and voicemail best practices that will help...
Provided by Calvin Sun
-
Downloads
10 ways to raise the credibility of your IT group
June 17, 2009, 12:00am PDT
Your IT department can't succeed or contribute value to the organization unless you have the respect and trust of the executive team and your customers. Here are some strategies that will help you...
Provided by Calvin Sun
-
Downloads
10+ ways to learn more efficiently
May 13, 2009, 12:00am PDT
To succeed as an IT pro, you have to pursue knowledge and new skills on an ongoing basis -- even if you have limited time and rusty study habits. Calvin Sun shares a dozen pointers that will help...
Provided by Calvin Sun
-
Downloads
10 office gaffes to avoid
April 8, 2009, 12:00am PDT
Have you ever wanted to disappear after committing some stupid faux pas? If it occurs in a professional context, it could be more than embarrassing -- it could cost you business or hurt your...
Provided by Calvin Sun
-
Downloads
10+ phrases that can be irritating or offensive
March 16, 2009, 12:00am PDT
It's possible to rub someone the wrong way without even realizing it -- all because you used the wrong expression at the wrong time. Calvin Sun discusses 11 such expressions and looks at how you...
Provided by Calvin Sun
-
Downloads
10 ways to gain and keep the loyalty of your staff
March 3, 2009, 12:00am PST
You depend on your team to be productive and reliable so that the entire IT department can be successful. But to get everyone to do their best work, you need to build a relationship of trust and...
Provided by Calvin Sun
-
Downloads
10+ ways to reduce wordiness in your writing
February 13, 2009, 12:00am PST
When you streamline your wording, your message becomes more powerful and clear. Calvin Sun looks at how eliminating just a few superfluous phrases can tighten up your writing and give it more...
Provided by Calvin Sun
-
Downloads
10+ ways to avoid misunderstandings at work
February 2, 2009, 12:00am PST
Miscues happen all the time in business communications, and the results can range from annoying to disastrous. Here are some simple rules to follow that can save you a world of trouble when...
Provided by Calvin Sun
-
Downloads
10+ ways to overcome bureaucratic obstacles
January 23, 2009, 12:00am PST
Being thwarted by a bureaucratic roadblock can be a huge aggravation. Your task may be simple, but some red tape, regulation, or gatekeeper stands squarely in your path. Calvin Sun offers some...
Provided by Calvin Sun
-
Downloads
10 memory aids to help prevent misused words
January 12, 2009, 12:00am PST
Do you have trouble remembering which word to use in certain situations? Plenty of words are similar and easy to confuse -- and that can make you sound stupid even if what you've written is...
Provided by Calvin Sun
-
Downloads
10 ways to take the pain out of performance planning
December 8, 2008, 12:00am PST
Staff performance planning may not be at the top of your list of enjoyable manager tasks -- but it's one of your most important responsibilities. Calvin Sun offers some pointers that can help ease...
Provided by Calvin Sun
-
Downloads
10 things you should do (and not do) at your company's holiday party
December 1, 2008, 12:00am PST
The holiday party is full of opportunities to shoot yourself in the foot -- but you may also get a chance to do your career some good. Calvin Sun offers a list of party do's and don'ts to help you...
Provided by Calvin Sun
-
Downloads
10+ ways to work more effectively from home
November 26, 2008, 12:00am PST
There are plenty of advantages to working from home, but there are certain pitfalls as well. Calvin Sun has worked from home for many years, and he offers some pointers for making things go smoothly.
Provided by Calvin Sun
-
Downloads
10+ survival tips on business travel to Beijing
November 21, 2008, 12:00am PST
If you're going to spend some time working in Beijing, your experience will be much better if you know what to expect and how to prepare. Calvin Sun is living in Beijing through the winter and he...
Provided by Calvin Sun
-
Downloads
10 ways to improve your office etiquette (and avoid being the annoying co-worker)
November 5, 2008, 12:00am PST
Office environments typically require us to work in fairly close quarters, so a little consideration and cooperation can make life a lot easier. These guidelines will help you -- or maybe the...
Provided by Calvin Sun
-
Downloads
10 tips on conducting effective interviews
October 28, 2008, 12:00am PDT
Whether you're having a discussion with an employee about performance issues, trying to gather information about why a project failed, looking for feedback from a staff member about team dynamics,...
Provided by Calvin Sun
-
Downloads
10 mistakes to avoid when seeking a new job
October 14, 2008, 12:00am PDT
Sometimes, all it takes is a small mistake or oversight to turn off a potential employer. Calvin Sun offers this list of job-search gaffes that could torpedo your chances of getting hired.This...
Provided by Calvin Sun
-
Downloads
10 ways to survive office politics
September 25, 2008, 12:00am PDT
Friction, deceit, gossip, rivalry, power plays -- fine for movies and TV, but potentially disastrous in the workplace. Calvin Sun looks at strategies for steering clear of issues that can unravel...
Provided by Calvin Sun
-
Downloads
10 ways to establish rapport with others
September 12, 2008, 12:00am PDT
It's not always easy to connect with other people, but it's a useful skill to master -- for your personal life as well as for your professional one. Calvin Sun offers some suggestions for getting...
Provided by Calvin Sun
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