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Calvin Sun
(71 results)-
Downloads
10 ways to keep your sanity when working with a consultant
August 18, 2010, 12:00am PDT
Any time your organization brings in outside IT help, there's an opportunity for misunderstandings, inefficiencies, and conflicts. These steps will help preempt problems.This download is also...
Provided by Calvin Sun
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Downloads
10 legal issues that consultants should know about
October 8, 2010, 12:00am PDT
Don't get blindsided by some legal misstep you never even heard of. Calvin Sun runs through the nitty-gritty issues all consultants should be prepared for.This download is also available as an...
Provided by Calvin Sun
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Downloads
10 things to consider when working with people from a non-U.S. background
January 5, 2011, 12:00am PST
Working effectively with associates from other countries requires an awareness of potential misunderstandings. Calvin Sun offers some advice on how to make sure communications go smoothly.This...
Provided by Calvin Sun
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Downloads
Successful negotiating requires perspective and flexible thinking
May 3, 2007, 12:00am PDT
When you run into opposition that threatens to derail a task or project, how do you work through it? Calvin Sun suggests that you can negotiate your way around obstacles and conflicting objectives...
Provided by Calvin Sun
-
Downloads
Finding the right way to address mistakes your customers make
May 17, 2007, 12:00am PDT
When customers call you because they've done something wrong, how do you react? If you hastily resolve the immediate issue without taking a longer view and addressing the actions that led up to...
Provided by Calvin Sun
-
Downloads
10 e-mail habits that waste time and cause problems
June 29, 2007, 12:00am PDT
Few communications tools give you as much exposure as e-mail. Unfortunately, mistakes in your e-mail will receive that same exposure. Calvin Sun cites 10 common e-mail habits and missteps that...
Provided by Calvin Sun
-
Downloads
10 telephone blunders that could hurt your image
July 25, 2007, 12:00am PDT
The way you handle your phone communications can greatly affect the impression you give professional associates. As Calvin Sun explains, mistakes such as taking cell phone calls during meetings...
Provided by Calvin Sun
-
Downloads
10 tips for increasing your professional visibility and exposure
September 17, 2007, 12:00am PDT
Being recognized in your field can make you more valuable in your current job and more marketable if you decide to change jobs. These tips will help you gain that visibility and exposure. The...
Provided by Calvin Sun
-
Downloads
10 things you should do if you make a big mistake
November 16, 2007, 12:00am PST
We may mess up sometimes in our work, and the mistake we make could be a major one. But even a big blunder can be rectified, with damage brought under control and the lessons learned prompting...
Provided by Calvin Sun
-
Downloads
10 ways to work better with your boss
December 18, 2007, 12:00am PST
Bosses: You can't live with them, and you can't live without them. Like it or not, most of us must deal with a boss, and the way we do so affects not just our career advancement and our salary,...
Provided by Calvin Sun
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Downloads
10 career resolutions for the new year
January 2, 2008, 12:00am PST
Another year has arrived, and with it, the urge to take a fresh run at professional improvement and career success. Here are 10 resolutions aimed at helping you expand your knowledge, sharpen your...
Provided by Calvin Sun
-
Downloads
Top career development resources: The best of Calvin Sun
January 14, 2008, 12:00am PST
Communications coach and author Calvin Sun has been sharing his insights on TechRepublic to help IT pros improve their professional interactions. This collection includes a number of his most...
Provided by Calvin Sun
-
Downloads
10 ways to be more persuasive and win your case
February 8, 2008, 12:00am PST
Although technical ability is important for any IT pro, equally important is the ability to persuade co-workers, clients, and bosses that your ideas merit action. Calvin Sun offers 10 practical...
Provided by Calvin Sun
-
Downloads
10 career lessons from country music
March 11, 2008, 12:00am PDT
When you think of developing skills and advancing your career, country music might not be the first resource that pops into your head. However, communications guru Calvin Sun has derived several...
Provided by Calvin Sun
-
Downloads
10 ways to explain things more effectively
April 1, 2008, 12:00am PDT
In the course of your work, you may sometimes need to explain technical concepts to your customers. Having them understand you is important not only for technical reasons, but also to ensure...
Provided by Calvin Sun
-
Downloads
10 ways to develop customer self-sufficiency
May 14, 2008, 12:00am PDT
Helping your customers become more technically capable frees you up to spend more time giving them higher-value services -- which could ultimately benefit your career. Calvin Sun offers some...
Provided by Calvin Sun
-
Downloads
10+ things you can do to motivate your team
May 28, 2008, 12:00am PDT
To get things done these days, working in teams is almost imperative. But how can you motivate a team to accomplish your objectives? How can you avoid common mistakes that can kill performance and...
Provided by Calvin Sun
-
Downloads
10 gaffes to avoid with respect to Chinese culture
July 24, 2008, 12:00am PDT
If you're doing business in China, meeting with people from China, or planning to work there, you'll want to avoid certain missteps. Calvin Sun explains a bit about Chinese culture and provides a...
Provided by Calvin Sun
-
Downloads
10 ways to help your users enhance their online credibility
August 10, 2008, 12:00am PDT
Your users may not know how to achieve the best results from their online interactions. These pointers will introduce them to best practices and help them avoid missteps like linkjacking and...
Provided by Calvin Sun
-
Downloads
10 ways to get maximum value from a professional development class
September 4, 2008, 12:00am PDT
If your company (or you) invests in training aimed at helping you become more capable and well-rounded, it only makes sense to get everything you can out of the class. Calvin Sun offers some...
Provided by Calvin Sun
-
Downloads
10 tips on conducting effective interviews
October 28, 2008, 12:00am PDT
Whether you're having a discussion with an employee about performance issues, trying to gather information about why a project failed, looking for feedback from a staff member about team dynamics,...
Provided by Calvin Sun
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Downloads
10 ways to improve your office etiquette (and avoid being the annoying co-worker)
November 5, 2008, 12:00am PST
Office environments typically require us to work in fairly close quarters, so a little consideration and cooperation can make life a lot easier. These guidelines will help you -- or maybe the...
Provided by Calvin Sun
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Downloads
10+ survival tips on business travel to Beijing
November 21, 2008, 12:00am PST
If you're going to spend some time working in Beijing, your experience will be much better if you know what to expect and how to prepare. Calvin Sun is living in Beijing through the winter and he...
Provided by Calvin Sun
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Downloads
10 things you should do (and not do) at your company's holiday party
December 1, 2008, 12:00am PST
The holiday party is full of opportunities to shoot yourself in the foot -- but you may also get a chance to do your career some good. Calvin Sun offers a list of party do's and don'ts to help you...
Provided by Calvin Sun
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Downloads
10 ways to take the pain out of performance planning
December 8, 2008, 12:00am PST
Staff performance planning may not be at the top of your list of enjoyable manager tasks -- but it's one of your most important responsibilities. Calvin Sun offers some pointers that can help ease...
Provided by Calvin Sun
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Downloads
10 memory aids to help prevent misused words
January 12, 2009, 12:00am PST
Do you have trouble remembering which word to use in certain situations? Plenty of words are similar and easy to confuse -- and that can make you sound stupid even if what you've written is...
Provided by Calvin Sun
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Downloads
10+ ways to overcome bureaucratic obstacles
January 23, 2009, 12:00am PST
Being thwarted by a bureaucratic roadblock can be a huge aggravation. Your task may be simple, but some red tape, regulation, or gatekeeper stands squarely in your path. Calvin Sun offers some...
Provided by Calvin Sun
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Downloads
10 ways to gain and keep the loyalty of your staff
March 3, 2009, 12:00am PST
You depend on your team to be productive and reliable so that the entire IT department can be successful. But to get everyone to do their best work, you need to build a relationship of trust and...
Provided by Calvin Sun
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Downloads
10 surefire ways to kill morale
May 7, 2010, 12:00am PDT
It's easy to demotivate your staff without realizing you're doing it. Calvin Sun highlights a few morale-busting behaviors to watch out for. This download is also available as an entry in our 10...
Provided by Calvin Sun
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Downloads
10 ways to establish rapport with others
September 12, 2008, 12:00am PDT
It's not always easy to connect with other people, but it's a useful skill to master -- for your personal life as well as for your professional one. Calvin Sun offers some suggestions for getting...
Provided by Calvin Sun
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Downloads
10 ways to use humor on the job
October 10, 2007, 12:00am PDT
Do you want to distinguish yourself in the workplace and be able to function more effectively there? Consider using humor. Whether you use it during a presentation, on the telephone, or in...
Provided by Calvin Sun
-
Downloads
10 ways to get maximum value from a professional development class
September 4, 2008, 12:00am PDT
If your company (or you) invests in training aimed at helping you become more capable and well-rounded, it only makes sense to get everything you can out of the class. Calvin Sun offers some...
Provided by Calvin Sun
-
Downloads
10 ways to help your users enhance their online credibility
August 10, 2008, 12:00am PDT
Your users may not know how to achieve the best results from their online interactions. These pointers will introduce them to best practices and help them avoid missteps like linkjacking and...
Provided by Calvin Sun
-
Downloads
10 gaffes to avoid with respect to Chinese culture
July 24, 2008, 12:00am PDT
If you're doing business in China, meeting with people from China, or planning to work there, you'll want to avoid certain missteps. Calvin Sun explains a bit about Chinese culture and provides a...
Provided by Calvin Sun
-
Downloads
10+ ways to help your help desk (and therefore yourself)
July 7, 2008, 12:00am PDT
If you're a go-to resource for your organization's help desk, you can make your job easier by making their job easier. Calvin Sun looks at some things you can do to make help desk operations go...
Provided by Calvin Sun
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Downloads
10+ legal terms you should know if your company is involved in a lawsuit
June 20, 2008, 12:00am PDT
If your company gets caught up in a lawsuit, you'll probably need to work with lawyers -- even if the matter doesn't involve something the IT department did or failed to do. Calvin Sun explains 10...
Provided by Calvin Sun
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Downloads
The 10 best ways to handle a job interview
June 3, 2008, 12:00am PDT
Given the current economy, maintaining contacts with other companies can be critical. Knowing the right people can help you land a better job, one with more pay or perhaps the chance of...
Provided by Calvin Sun
-
Downloads
10+ things you can do to motivate your team
May 28, 2008, 12:00am PDT
To get things done these days, working in teams is almost imperative. But how can you motivate a team to accomplish your objectives? How can you avoid common mistakes that can kill performance and...
Provided by Calvin Sun
-
Downloads
10 ways to develop customer self-sufficiency
May 14, 2008, 12:00am PDT
Helping your customers become more technically capable frees you up to spend more time giving them higher-value services -- which could ultimately benefit your career. Calvin Sun offers some...
Provided by Calvin Sun
-
Downloads
10 ways to handle disagreements effectively
April 14, 2008, 12:00am PDT
Disagreements at work come with the territory -- but they aren't necessarily a bad thing. Handled properly, disagreements often can lead to productive gains and unexpected solutions. Calvin Sun...
Provided by Calvin Sun
-
Downloads
10 ways to explain things more effectively
April 1, 2008, 12:00am PDT
In the course of your work, you may sometimes need to explain technical concepts to your customers. Having them understand you is important not only for technical reasons, but also to ensure...
Provided by Calvin Sun
-
Downloads
10+ things you should do when you resign
March 17, 2008, 12:00am PDT
Although it might be tempting to deliver a few choice remarks or leave things in a mess when you quit a job, that bridge-burning is likely to come back to haunt you. It's far better to depart in a...
Provided by Calvin Sun
-
Downloads
10 career lessons from country music
March 11, 2008, 12:00am PDT
When you think of developing skills and advancing your career, country music might not be the first resource that pops into your head. However, communications guru Calvin Sun has derived several...
Provided by Calvin Sun
-
Downloads
10 things you should know about creating an effective RFP
February 25, 2008, 12:00am PST
The clearer and more comprehensive your RFP is, the greater your chances of getting higher quality responses. Calvin Sun offers 10 tips that will help you put together an RFP that minimizes...
Provided by Calvin Sun
-
Downloads
10 ways to be more persuasive and win your case
February 8, 2008, 12:00am PST
Although technical ability is important for any IT pro, equally important is the ability to persuade co-workers, clients, and bosses that your ideas merit action. Calvin Sun offers 10 practical...
Provided by Calvin Sun
-
Downloads
10 ways to make a difficult conversation a little easier
January 25, 2008, 12:00am PST
It's the conversation every manager or supervisor dreads: Talking to a subordinate whom co-workers have complained about. Regardless of whether the issue is punctuality, work ethic, or worst of...
Provided by Calvin Sun
-
Downloads
Top career development resources: The best of Calvin Sun
January 14, 2008, 12:00am PST
Communications coach and author Calvin Sun has been sharing his insights on TechRepublic to help IT pros improve their professional interactions. This collection includes a number of his most...
Provided by Calvin Sun
-
Downloads
10 career resolutions for the new year
January 2, 2008, 12:00am PST
Another year has arrived, and with it, the urge to take a fresh run at professional improvement and career success. Here are 10 resolutions aimed at helping you expand your knowledge, sharpen your...
Provided by Calvin Sun
-
Downloads
10 ways to work better with your boss
December 18, 2007, 12:00am PST
Bosses: You can't live with them, and you can't live without them. Like it or not, most of us must deal with a boss, and the way we do so affects not just our career advancement and our salary,...
Provided by Calvin Sun
-
Downloads
10 things you should do if you make a big mistake
November 16, 2007, 12:00am PST
We may mess up sometimes in our work, and the mistake we make could be a major one. But even a big blunder can be rectified, with damage brought under control and the lessons learned prompting...
Provided by Calvin Sun
-
Downloads
10 ways to make meetings more effective
November 6, 2007, 12:00am PST
We've all had to sit through meetings that were unnecessary, poorly conducted, unproductive, and/or excessively long -- but it doesn't have to be that way. Calvin Sun offers a list of pointers to...
Provided by Calvin Sun
-
Downloads
10 tips for dealing with change in the workplace
October 22, 2007, 12:00am PDT
The technology of the 1980s and 1990s bears almost no resemblance to what we have today. In the same way, our jobs and organizations probably bear little resemblance to that time. Companies reduce...
Provided by Calvin Sun
-
Downloads
10 ways to use humor on the job
October 10, 2007, 12:00am PDT
Do you want to distinguish yourself in the workplace and be able to function more effectively there? Consider using humor. Whether you use it during a presentation, on the telephone, or in...
Provided by Calvin Sun
-
Downloads
10 tips for increasing your professional visibility and exposure
September 17, 2007, 12:00am PDT
Being recognized in your field can make you more valuable in your current job and more marketable if you decide to change jobs. These tips will help you gain that visibility and exposure. The...
Provided by Calvin Sun
-
Downloads
10 things you can do to make your presentations more effective
September 4, 2007, 12:00am PDT
To advance and succeed in your career, you need more than just technical skills. You also need to be able to present your ideas clearly and persuasively.Calvin Sun has put together this list of...
Provided by Calvin Sun
-
Downloads
10 things you can do to get better customer service
August 20, 2007, 12:00am PDT
We receive bad customer service far too often. What can we do about it? Sometimes, things are out of our control and there's nothing we can do. Other times, however, we may be able to tilt the...
Provided by Calvin Sun
-
Downloads
10 ways to communicate more effectively with customers and co-workers
August 8, 2007, 12:00am PDT
Communications plays a key role in your career success. When asked to name the top three skills they believe their subordinates need, 70 percent of the readers of CIO magazine cited communications...
Provided by Calvin Sun
-
Downloads
10 telephone blunders that could hurt your image
July 25, 2007, 12:00am PDT
The way you handle your phone communications can greatly affect the impression you give professional associates. As Calvin Sun explains, mistakes such as taking cell phone calls during meetings...
Provided by Calvin Sun
-
Downloads
Ask the right kind of question to get the right kind of answer
July 10, 2007, 12:00am PDT
Open questions, closed questions, concern-based questions, obvious questions -- all legitimate strategies for getting information, but each serves a specialized purpose. Calvin Sun looks at some...
Provided by Calvin Sun
-
Downloads
10 e-mail habits that waste time and cause problems
June 29, 2007, 12:00am PDT
Few communications tools give you as much exposure as e-mail. Unfortunately, mistakes in your e-mail will receive that same exposure. Calvin Sun cites 10 common e-mail habits and missteps that...
Provided by Calvin Sun
-
Downloads
Finding the right way to address mistakes your customers make
May 17, 2007, 12:00am PDT
When customers call you because they've done something wrong, how do you react? If you hastily resolve the immediate issue without taking a longer view and addressing the actions that led up to...
Provided by Calvin Sun
-
Downloads
Successful negotiating requires perspective and flexible thinking
May 3, 2007, 12:00am PDT
When you run into opposition that threatens to derail a task or project, how do you work through it? Calvin Sun suggests that you can negotiate your way around obstacles and conflicting objectives...
Provided by Calvin Sun
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