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Cisco Systems
(1152 results)-
Case Studies
Swiss Systems Integrator Achieves Efficiencies Through Online Meetings
June 30, 2011, 12:00am PDT
Bucher + Suter is a global systems integrator, specializing in the implementation, their challenge is that multimedia, real-time communication with international business partners and provision of...
Provided by Cisco Systems
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Case Studies
New B2C Launch Strategy Delivers Extraordinary Sales
September 27, 2010, 12:00am PDT
Seagate Technology has been providing the storage devices at the center of computers, their challenge is that bypass traditional B2B channels to reach end-users about revolutionary new storage...
Provided by Cisco Systems
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Case Studies
University Reaches More Students Online, Spending Less
September 20, 2010, 12:00am PDT
Munich University is one of the largest institutions of its kind in Germany. Their challenge is to employ online collaboration tools to provide globe-spanning courses, meet new Bologna Process...
Provided by Cisco Systems
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Case Studies
Small Nonprofit Reaches Large Audience With Web Tools
August 10, 2010, 12:00am PDT
The National Environmental Education Foundation (NEEF) challenge is to educate executives, teachers, and healthcare professionals nationwide on environmental issues and programs, reach large...
Provided by Cisco Systems
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Case Studies
Public Agency Leads Green Movement by Taking Business Online
August 9, 2010, 12:00am PDT
The County of San Diego is making a concerted effort to go green. Their challenge is that employees in the same department can often be separated by more than 30 miles. Although maintaining...
Provided by Cisco Systems
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Case Studies
Web Training Improves Delivery of Community Services
August 25, 2011, 12:00am PDT
The Queensland Department of Communities (QDC) provides and coordinates a wide range of services, their challenge is to train non-governmental organizations to use web-based financial reporting...
Provided by Cisco Systems
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Case Studies
Barnardo's Uses WebEx Enterprise Edition to Overhaul IT Training and Improve Internal Communications
May 25, 2010, 12:00am PDT
Barnardo's is one of the UK's leading registered charities. Their challenge is to train the employees and some volunteers in the company's IT systems and processes. Training the staff without any...
Provided by Cisco Systems
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Case Studies
Brokerage Delivers Innovative 24-Hour Global Event Online
July 28, 2010, 12:00am PDT
Interactive Brokers Group (IBG) specializes in routing orders, their challenge is to establish value of advanced proprietary trading software, deliver live demonstrations with real-time market...
Provided by Cisco Systems
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Case Studies
Agency Transforms Business Model With Webcasts and Video
May 10, 2010, 12:00am PDT
The Food Group is one of the leading marketing firms serving the food industry, their challenge is to deliver interactive rich-media presentations to global clients, create new service offering by...
Provided by Cisco Systems
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Case Studies
Video Speeds Staff Training and Streamlines Acquisitions
May 5, 2011, 12:00am PDT
Glen Raven is a leading global provider of high-performance fabrics, their challenge is to provide remote human resources training while preserving close working relationships, accommodate...
Provided by Cisco Systems
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Case Studies
Software Company Reaps the Benefits of Online Meetings
May 29, 2009, 12:00am PDT
SunGard is one of the world's leading software and IT services companies, their challenge is to reduce travel costs associated with in-person meetings without compromising effectiveness and...
Provided by Cisco Systems
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Case Studies
Video Conferencing Brings the World to Telecom Firm's Door
January 25, 2011, 12:00am PST
Powerwave Technologies challenge is to support mass migration of engineering function from EMEA to APAC, train new remote employees cost-effectively and reduce reliance on travel to collaborate on...
Provided by Cisco Systems
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Case Studies
Government Agency Expands Training With Online Classes
September 9, 2009, 12:00am PDT
The European Patent Office (EPO) is responsible for providing a uniform patent application process for individuals and companies, their challenge is to enable online training sessions for patent...
Provided by Cisco Systems
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Case Studies
Global HR Firm Reaches Remote Clients With Web-Based Coaching
May 17, 2010, 12:00am PDT
As one of the three largest human resources consulting firms in the world, the BPI Group, their challenge is to provide one-on-one career coaching services to clients in remote areas, supplement...
Provided by Cisco Systems
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Case Studies
Investment Firm Increases Sales Capacity With Web Meetings
August 10, 2009, 12:00am PDT
Standard Life is a major asset management group headquartered in Edinburgh and operating across the globe. Their challenge is phone calls being used as primary method of outreach to intermediaries...
Provided by Cisco Systems
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Case Studies
Online Meetings Enable Sales Team to Increase Leads Tenfold
November 18, 2009, 12:00am PST
HLP Information management GmbH is a provider of software and IT solutions that specializes in helping global clients. Their challenge is to highlight sophisticated features of advanced IT...
Provided by Cisco Systems
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Case Studies
Video Delivers Face-to-Face Interaction for Remote Students
March 24, 2011, 12:00am PDT
University of Southern California delivers its master of engineering program online on the Distance Education Network. Their challenge is to increase interactivity to provide rich classroom...
Provided by Cisco Systems
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Case Studies
Training Company Doubles Revenue With New Online Strategy
March 21, 2011, 12:00am PDT
American Society of Professional Education's (ASPE) challenge is to launch new series of web seminars to boost lead generation, reduce travel required to deliver and receive training, and offer...
Provided by Cisco Systems
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Case Studies
Real-Time Web Meetings Increase Impact of Software Demos
November 17, 2009, 12:00am PST
Snow Software provides specialized products and training that help companies manage software and hardware assets. Their challenge is to demonstrate complex asset management software products to...
Provided by Cisco Systems
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Case Studies
Web Meetings Enhance Recruiting and Expand Applicant Pool
June 9, 2010, 12:00am PDT
The Arizona Office of the Auditor General serves as an independent source of financial and programmatic information for state and local government entities. Their challenge is to enable agency to...
Provided by Cisco Systems
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Case Studies
Nonprofit Blends Webcasts and Telepresence to Extend Mission
January 6, 2011, 12:00am PST
Technology is at the heart of everything the Center for Interactive Learning and Collaboration (CILC) does. They wanted to extend distance learning services to organizations without telepresence...
Provided by Cisco Systems
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Case Studies
Online Meetings Spark New Opportunities for Schools
May 17, 2010, 12:00am PDT
The Anoka-Hennepin the largest school district in the state, their challenge is to increase opportunities for teacher cooperation and communication, Offer robust interactive meeting experiences...
Provided by Cisco Systems
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Case Studies
Virtual Learning Transforms Customer Experience
October 4, 2011, 12:00am PDT
QA is one of the United Kingdom's leading business learning providers, their challenge is to reduce training-related travel costs, win new business in cost and time-conscious market and provide...
Provided by Cisco Systems
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Case Studies
Not-for-Profit Transforms Communication Service Delivery
July 18, 2011, 12:00am PDT
The Center for Sight & Hearing is a not-for-profit agency. Their challenges are to improve quality of life for individuals with vision and/or hearing losses, provide communication support for...
Provided by Cisco Systems
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Case Studies
Pervasive Video Extends University's High-Touch Culture
April 29, 2011, 12:00am PDT
California Baptist University (CBU) is a private Christian college offering bachelor's and master's degrees throughout California and online. Their challenges is to accommodate growth by...
Provided by Cisco Systems
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Case Studies
World-Class Optician Offers Great Customer Service
January 13, 2012, 12:00am PST
Specsavers is a Guernsey-based corporation their challenge is to reinforce Specsavers' market leadership, brand values, and competitive differentiation, increase customer loyalty and retention...
Provided by Cisco Systems
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Case Studies
Croatian Automobile Dealership Improves Service and Sales
November 18, 2009, 12:00am PST
AutoZubak challenge is to help callers reach the right person, the first time and meet the needs of a mobile workforce. AutoZubak decided to replace its standalone PBX systems with a centralized...
Provided by Cisco Systems
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Case Studies
Borderless Network Connects Schools for Next-Generation Learning
June 9, 2011, 12:00am PDT
Abu Dhabi is the capital and political, cultural, and industrial center of the of the United Arab Emirates (UAE). Their challenges are to connect 270 public schools to the data center, the...
Provided by Cisco Systems
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Case Studies
Transforming Networking and Server Administration
February 27, 2012, 12:00am PST
FASTWEB SpA telecommunications industry, their challenges are to improve management at virtual machine level and speed up troubleshooting and deployment of new services. They chose Cisco to...
Provided by Cisco Systems
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Case Studies
Bringing Managed IT Services to Saudi Arabia
March 1, 2011, 12:00am PST
The Saudi Telecom Company (STC) is a leader in providing integrated communications services in the Kingdom of Saudi Arabia. Bringing innovation to its customers through the early adoption of...
Provided by Cisco Systems
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Case Studies
Protecting the Past and Defining the Future
June 28, 2010, 12:00am PDT
The idea of connecting Russia's 130,000 libraries was first suggested in 2007. The National Library Project included a highly secure IP network and data center infrastructure that was capable of...
Provided by Cisco Systems
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Case Studies
Retailer Modernizes Communications
May 20, 2010, 12:00am PDT
Abu Harb is a family-owned business that started as a small grocery store, their challenges are to automate its business processes by introducing centralized applications for finance and human...
Provided by Cisco Systems
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Case Studies
Stationery Firm Improves Customer Service
January 28, 2011, 12:00am PST
Libesa is one of Chile's best-known manufacturers of stationery and office supplies. Their challenge is to improve its responsiveness to customers by streamlining and integrating communications...
Provided by Cisco Systems
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Case Studies
Retailer Prepares for Market Expansion
March 19, 2009, 12:00am PDT
Mercator S is the second largest retailer in Serbia, the company was running two separate networks for computing and telephony, and using products from different vendors for its network switching,...
Provided by Cisco Systems
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Case Studies
New University Manages Rapid Growth
January 14, 2011, 12:00am PST
Yasar University was founded in 2001, with the goal of helping students excel both academically and as members of society. Early expansion was rapid, and the institution soon began to outgrow its...
Provided by Cisco Systems
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Case Studies
Local Government Centralizes Storage to Reduce Costs
March 16, 2011, 12:00am PDT
The city of St. Paul, Minnesota is home to more than 272,000 citizens. The IT team contributes to the city's economic health by striving to keep operational costs low. Their challenges are to...
Provided by Cisco Systems
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Case Studies
Training Institute Adopts New Datacenter Architecture
October 11, 2011, 12:00am PDT
SENAI-SC provides technical training and vocational higher education to citizens of the Santa Catarina state in southern Brazil. With demand for IT services rising in the professional education...
Provided by Cisco Systems
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Case Studies
University Stays in Front With Full-Scale Network Transformation
February 22, 2012, 12:00am PST
Loughborough University is justifiably proud of its customer satisfaction ratings, having topped the Times Higher Education Best Student Experience poll for five years in succession. Their...
Provided by Cisco Systems
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Case Studies
Oak Hills Does the Math: VDI on Cisco UCS, VMware, and NetApp + Champion Solutions Group = $1.27M Savings
April 20, 2011, 12:00am PDT
The Oak Hills Local School District in western Hamilton County, their challenge is to reduce IT costs while delivering anytime, anywhere teaching and learning. To overcome this challenge they...
Provided by Cisco Systems
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Case Studies
Transforming the Learning Society in Hong Kong
February 10, 2011, 12:00am PST
The Chinese University of Hong Kong's has more than 14,300 post-graduate and undergraduate students. Their challenges are to meet the need for faster and more flexible provisioning of computer...
Provided by Cisco Systems
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Case Studies
IP Telephony Case Study: How Cisco IT Merged Voice and Data Engineering Groups
December 27, 2007, 12:00am PST
When Cisco Systems migrated to IP communications, previously separate networking and voice networks converged, along with their respective organizations. Prior to the change, the Cisco IT group...
Provided by Cisco Systems
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Case Studies
How Content Networking Delivers Executive Messaging in Europe
December 19, 2007, 12:00am PST
Exchanging information is critical in keeping an organization like Cisco Systems at the forefront of a fast-moving, competitive market. Two aspects of rich media information exchange demand...
Provided by Cisco Systems
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Case Studies
How Cisco IT Improved Strategic Vendor Management
December 19, 2007, 12:00am PST
With more than 35,000 employees and hundreds of locations, each Cisco office has many complex IT requirements. Cisco uses its own products and services wherever possible, but still spends US$500M...
Provided by Cisco Systems
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Case Studies
How Cisco Built Survivable Remote Site Telephony Into IT Operations Command Center
December 19, 2007, 12:00am PST
When Cisco converted to an IP telephony network and exchanged its TDM-based PBX switches for Cisco CallManager clusters, the company's mission critical Operations Command Center (OCC) was,...
Provided by Cisco Systems
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Case Studies
How Cisco IT Migrated to Centralized Call Processing
December 19, 2007, 12:00am PST
When Cisco Systems replaced its traditional PBX systems with Cisco CallManager clusters, employees on campuses worldwide began using Cisco IP phones and Cisco IP SoftPhone software. By...
Provided by Cisco Systems
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Case Studies
Global IT Services Provider Gains Comprehensive Merger and Acquisition Integration Expertise
September 1, 2007, 12:00am PDT
Wipro Ltd. wanted to acquire external companies in new markets and geographies. The challenge was to develop an integration strategy to accelerate returns from acquired entities and create...
Provided by Cisco Systems
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Case Studies
How Cisco IT Uses NetFlow to Improve Network Capacity Planning
December 17, 2007, 12:00am PST
Of all the issues faced by enterprise companies in managing their networks, capacity planning is one of the most important. More an art than a science until recently, network capacity planning is...
Provided by Cisco Systems
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Case Studies
How Cisco IT Migrated TDM Local Access From SONET to OC-192 Infrastructure
December 19, 2007, 12:00am PST
By 2003, 18 more Cisco buildings on the San Jose campus were using so much capacity that customer-provided access would be more economical, but Cisco could not add these buildings to the legacy...
Provided by Cisco Systems
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Case Studies
How Cisco IT Uses Its Own IT Technologies to Achieve Business Resilience
December 17, 2007, 12:00am PST
This case study describes Cisco IT's internal deployment of Cisco products for the company's internal network, from planning to implementation. Cisco deploys its own products to assure the...
Provided by Cisco Systems
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Case Studies
How Cisco IT Achieves Consolidation and Standardization in the Data Center
December 18, 2007, 12:00am PST
The need to manage and build isolated islands for each application cost Cisco IT too much in resources and flexibility, and a solution was required. Underutilization of resources is a major factor...
Provided by Cisco Systems
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Case Studies
How Cisco IT Deployed Global Web Conferencing
December 18, 2007, 12:00am PST
The primary goals of this convergence included the following: Improve the voice and Web collaboration experience for all employees. Previously, voice and Web conferencing applications were...
Provided by Cisco Systems
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Case Studies
How Cisco IT Upgraded Intrusion Prevention Software to Improve Endpoint Security
December 17, 2007, 12:00am PST
Even with the successful deployment of Cisco Security Agent Version 4.0 in February 2004, threats to the network continued to grow. Each new worm, virus, or attack made it more important to secure...
Provided by Cisco Systems
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Case Studies
How Cisco IT Migrated to an ERP Technical Support Module
December 18, 2007, 12:00am PST
Within the IT world, engineers are considered the most challenging user base when it comes to technology change. The biggest challenges associated with this project were user-focused. Convincing...
Provided by Cisco Systems
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Case Studies
How Cisco Enabled Collaboration During Natural Disaster
December 19, 2007, 12:00am PST
The Cisco Central Marketing Operations organization needed to conduct the meeting over the network instead of in person. Executives in San Jose, California and Milan, Italy had connectivity to the...
Provided by Cisco Systems
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Case Studies
How Cisco Uses Rich Media for Online Customer Events and Seminars
December 19, 2007, 12:00am PST
Cisco produces live Webcasts for high-impact customer events with large audiences. Content includes streaming audio, streaming video, presentations, live Q&A sessions, and polling questions. The...
Provided by Cisco Systems
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Case Studies
How Cisco Deployed Wireless Access Points Worldwide
December 17, 2007, 12:00am PST
In 2000, Cisco IT began developing a consistent and supported wireless networking architecture. This case study describes Cisco IT's internal deployment of wireless LANs within the Cisco network,...
Provided by Cisco Systems
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Case Studies
How Cisco IT Provides Remote Access for Small Offices and Telecommuters
December 19, 2007, 12:00am PST
Many Cisco Systems employees have a need to work from home on a full-time, part-time, or occasional basis. In 2001, the company introduced a "Software" Virtual Private Network (VPN) solution to...
Provided by Cisco Systems
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Case Studies
How Cisco Delivers Software Throughout the Enterprise
December 18, 2007, 12:00am PST
The constant need to deliver application updates, security patches, and hot fixes to 50,000 workstations around the globe prompted Cisco IT in 2002 to look at developing a more efficient,...
Provided by Cisco Systems
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Case Studies
How Cisco IT Upgraded Its ERP Manufacturing and Finance Modules
December 19, 2007, 12:00am PST
Thousands of Cisco employees in manufacturing and finance relied on an out-of-date data platform to carry out their daily tasks. Even though the Oracle 10x software was still getting the job done,...
Provided by Cisco Systems
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Case Studies
How Cisco IT Uses Firewalls to Protect Cisco Internet Access Locations
November 20, 2007, 12:00am PST
This case study describes how Cisco Systems uses Cisco PIX security appliances to protect its network assets from unauthorized access. The Cisco global network is a leading-edge enterprise...
Provided by Cisco Systems
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Case Studies
How Cisco Deploys Video Telephony to Employee Desktops
December 12, 2007, 12:00am PST
Communicating with colleagues who are working in other locations is a daily activity for Cisco employees. Although phone calls, e-mails, and instant messaging are used regularly, these methods...
Provided by Cisco Systems
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Case Studies
How Network Architecture Simplifies the Deployment of Unified Communications
December 19, 2007, 12:00am PST
Like most enterprises, Cisco wanted to converge its separate voice and data networks to reduce costs, improve operational efficiency, and easily adopt new technologies such as IP communications....
Provided by Cisco Systems
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Case Studies
How Cisco IT Deployed Firewall Protection for a Small Business Acquisition
December 17, 2007, 12:00am PST
Linksys, a division of Cisco, needed to replace a PC-based firewall with a solution that would provide greater security and reliability. In a project to improve overall network availability, Cisco...
Provided by Cisco Systems
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Case Studies
How Cisco IT Upgraded Intrusion Detection to Improve Scalability and Performance
December 19, 2007, 12:00am PST
Comprehensive network security has no substitute. Firewalls are Cisco IT's first line of network defense, protecting against most intrusions from outside the network and intrusions into data...
Provided by Cisco Systems
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Case Studies
How Cisco IT Merged Voice and Data Engineering Groups
December 18, 2007, 12:00am PST
At the outset, Cisco voice and data engineers hesitated to provide each other with access to their equipment. The networking group had reservations about enabling the voice group to use the...
Provided by Cisco Systems
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Case Studies
How Cisco IT Builds End-to-End QoS Into Its Network
December 18, 2007, 12:00am PST
By 2003, Cisco IT - propelled by both business and technology drivers - was ready to develop a second version of QoS, referred to internally as QoS V2. They needed a comprehensive, end-to-end...
Provided by Cisco Systems
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Case Studies
How Cisco Uses Live Broadcasts and Video on Demand to Save Cost of Onsite Meetings
December 17, 2007, 12:00am PST
Executives at Cisco Systems needed an efficient and economical way to communicate with employees in the newly formed sales group for emerging markets. Because these employees are located around...
Provided by Cisco Systems
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Case Studies
How Cisco IT Deployed Content Networking to Improve Application Performance and Security
December 19, 2007, 12:00am PST
By 2003, Cisco had developed a compelling business case for building a single content networking solution that combined the four previously disparate functions. The challenge was in consolidating...
Provided by Cisco Systems
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Case Studies
How Cisco IT Trained Users for Migration to Global Voicemail System
December 19, 2007, 12:00am PST
For some users, voice messaging is simply a way to capture missed phone calls, but for others it is a business-critical application. Major employee training was in order when Cisco began migration...
Provided by Cisco Systems
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Case Studies
How Cisco IT Uses Software Configuration Management to Minimize Business Risk
December 17, 2007, 12:00am PST
This case study describes Cisco IT's adoption of Software Configuration Management (SCM) to help reduce the business risk that can result from application changes. The Cisco global network is a...
Provided by Cisco Systems
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Case Studies
How Cisco IT Deployed a SAN for ERP Data Storage
November 20, 2007, 12:00am PST
Until recently, Fibre Channel switches were characterized by low port density and low-availability designs. Director-class switches promised to change the landscape, but failed to deliver all the...
Provided by Cisco Systems
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Case Studies
How Cisco IT Redesigned India WAN to Improve Communications and Connectivity
December 18, 2007, 12:00am PST
Cisco Systems, like many large technology enterprise companies, has had operations in India for many years. Initially, these operations had a manufacturing and development focus. More recently,...
Provided by Cisco Systems
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Case Studies
How Cisco IT Systematically Upgrades the Network to Support Future Technologies
December 17, 2007, 12:00am PST
This case study describes the Cisco IT Fleet Management Program, an ongoing plan to continually refresh the core IT infrastructure in phases so that Cisco Systems is prepared to adopt new...
Provided by Cisco Systems
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Case Studies
How Cisco IT Reduced Telecom Costs Through Centralized Invoice Tracking
December 19, 2007, 12:00am PST
Years ago, Cisco was paying more than US$300 million in annual expenses to an increasing number of telecom service providers - with no way for employees and managers to understand or reduce these...
Provided by Cisco Systems
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Case Studies
How Cisco Uses IP Videoconferencing to Communicate With Remote Workers
December 18, 2007, 12:00am PST
Enterprises with in-house video production studios can find it difficult to maximize the use and value of these expensive resources. Cisco faced these challenges as demand increased for video...
Provided by Cisco Systems
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Case Studies
How Cisco Created Its Own Customer Interaction Network
December 17, 2007, 12:00am PST
This case study describes how Cisco Systems created an internal Customer Interaction Network (CIN) by using its own contact center solutions to route customer calls to outsourcers located around...
Provided by Cisco Systems
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Case Studies
How Cisco IT Migrated Call Centers to IP Contact Center
December 13, 2007, 12:00am PST
Cisco was rapidly growing as a company, particularly through acquisitions. With this growth came the need to manage diverse call centers, each with different systems, operating procedures, and...
Provided by Cisco Systems
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Case Studies
How Cisco Deploys Videoconferencing for Employee Collaboration
December 17, 2007, 12:00am PST
Cisco Unified Video Advantage brings video telephony to Cisco Unified IP phones, enabling users to add video to their communications experience. This video telephony solution is based on Cisco...
Provided by Cisco Systems
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Case Studies
How Cisco IT Migrated US WAN to Optical Edge Router Platform
December 17, 2007, 12:00am PST
During the 1990s Cisco's growth was record-breaking in terms of revenue and employees. As Cisco grew, its network needs grew, both in capacity and capability - connectivity to begin with, but soon...
Provided by Cisco Systems
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Case Studies
How Cisco IT Developed a Sales Web Portal
December 17, 2007, 12:00am PST
This case study describes the deployment of an internally developed Web portal that drives sales productivity. The portal includes personalized sales and customer information, forecasting data,...
Provided by Cisco Systems
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