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Citrix Online
(208 results)-
Webcasts
Webcast: Make Your Questions Sell: Helping Customers Discover What They Really Want
September 28, 2011, 12:00am PDT
You may already have a set of stock questions you ask during a sales call, but do you know whether they're the right questions? A basic "What are your goals?" or "When are you looking to make a...
Provided by Citrix Online
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Webcasts
Live Webcast Your Next 3 Ladder Rungs to Doubling Your Business
April 4, 2012, 12:00am PDT
It's easy to believe that you have business figured out if you survived the first few critical years. However, what put you on the ladder of success will not keep you climbing. Your company must...
Provided by Citrix Online
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Webcasts
Webcast: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty
March 26, 2012, 12:00am PDT
Apple is so much more than an empire. It's a force to be reckoned with - a model for business-minded people who dream of success. But more than anything, Apple is an "experience". Beyond the...
Provided by Citrix Online
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Webcasts
Anatomy of a Lousy Pitch: The 6 Worst Presentation Habits and How You Can Avoid Them
February 9, 2010, 12:00am PST
Join us February 9 to hear Wackel reveal the 6 worst presentation habits that put barriers between you and your listener. You'll also learn unique and proven methods for conquering these habits so...
Provided by Citrix Online
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Webcasts
Webcast: The Perfect Storm - Drive Customer Satisfaction Up and Costs Down
September 14, 2011, 12:00am PDT
Most support managers are expected to maintain or improve C-SAT scores while reducing expenses. In other words, "Do more with less." This may appear to be impossible - but there actually is a way...
Provided by Citrix Online
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White Papers
Next Level Service Desk Strategies
January 1, 2011, 12:00am PST
Service Desks today are facing unprecedented challenges. They must support an ever-increasing array of devices and adapt to people's work habits and lifestyles by offering novel channels of...
Provided by Citrix Online
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Webcasts
How Delivering Happiness Drives Business Results
July 21, 2011, 12:00am PDT
When you judge every move by its effect on the bottom line, you're sure to miss out on opportunities that could take your business to the next level. Many companies that start by focusing on...
Provided by Citrix Online
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White Papers
Nine steps to success with online meetings
April 26, 2012, 12:00am PDT
Regain control of your day-to-day business using online meetings. You can not only respond and make decisions faster than the competition, but you can also achieve your goals in a more relaxed...
Provided by Citrix Online
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Webcasts
Business Continuity Guaranteed - How to Enable Your Employees to Take the Virtual Road to Work
January 4, 2011, 12:00am PST
Emergencies happen - and the reality is that many organizations and employees will not be prepared when one occurs. So it's essential that organizations set up a business continuity strategy that...
Provided by Citrix Online
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White Papers
12 tips for better video conferencing
December 2, 2011, 12:00am PST
Travel is expensive in terms of both money and time. Interestingly, however, when 1,188 video conferencing users weighed in on why they're inclined to use video instead of travel, their top...
Provided by Citrix Online
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Webcasts
Marketing for Trainers: How to Promote Your Training Programs
March 31, 2010, 12:00am PDT
Trainers are under more pressure than ever to demonstrate results. For many, this begins with a productivity metric like "how many trainees did you reach?" The good news is that you don't have to...
Provided by Citrix Online
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White Papers
How to Design and Deliver Effective Virtual Sales Presentations
October 12, 2010, 12:00am PDT
This What Works! eBook explores best practices for effectively engaging prospects in a virtual environment to shorten the sales cycle, beat the competition and close more business.
Provided by Citrix Online
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White Papers
Master the three stages of video conferencing success
April 19, 2012, 12:00am PDT
Video conferencing use is growing. An invitation to use video conferencing no longer has to mean 'go to a room with expensive, hard-to-use equipment installed'. In fact, users recently surveyed by...
Provided by Citrix Online
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White Papers
Steve Jobs: 10 presentation strategies
September 30, 2011, 12:00am PDT
While you might not have an iPod to unveil, you can still learn a lot from Steve Jobs's presentation style. This e-book reveals the strategies used by former Apple CEO Steve Jobs to deliver...
Provided by Citrix Online
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White Papers
How to manage virtual teams
May 23, 2012, 12:00am PDT
Collaborating across the miles is common practice today, as more and more companies allow employees to work remotely. Workers will increasingly be asked to connect with others across geographic...
Provided by Citrix Online
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White Papers
5-Minute Sales Meetings
January 1, 2011, 12:00am PST
This new one-pager by sales strategist and author Jill Konrath explores four essential steps to creating an irresistible five-minute sales meeting.
Provided by Citrix Online
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White Papers
The virtual presenter's handbook
December 2, 2011, 12:00am PST
Web seminars -- or webinars -- are online seminars or presentations used to engage remote audiences with any content that can be presented from a computer desktop. Because presenters and audiences...
Provided by Citrix Online
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White Papers
How to Market Training: Four Principles of Effective Online Learning
December 31, 2009, 12:00am PST
While it's true that online training reaches more people in more places in less time, you've got to do more than just reach trainees - you've got to engage them. That means you need to provide...
Provided by Citrix Online
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White Papers
Empowering the Team Process
December 9, 2010, 12:00am PST
This Wainhouse Research brief explores how web conferencing is transforming the way teams get work done.
Provided by Citrix Online
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White Papers
Why Field Sales and Telesales Are Becoming Virtual Sales
October 12, 2010, 12:00am PDT
This CSO Insights white paper explores how telesales and field-based sales teams can strategically use online meetings to engage prospects, increase performance and reduce costs.
Provided by Citrix Online
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Software
GoToMyPC 7.2 (Windows)
October 6, 2011, 12:00am PDT
GoToMyPC is the fast, easy-to-use and secure remote access tool that lets you instantly connect with your Mac or PC from any Internet connection, giving you the flexibility to work whenever and...
Provided by Citrix Online
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Webcasts
Live Webcast: Mobile Devices, Mobile Workers - What's an IT Pro to do?
October 19, 2011, 12:00am PDT
The old world of bricks and mortar with workers tied to their office desktop PCs or Macs is vanishing. Mobile devices and mobile workers rule the landscape. So what's an IT pro got to do to...
Provided by Citrix Online
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White Papers
Developing A True Multi-Channel Contact Center
November 1, 2010, 12:00am PDT
The multi-channel service center is coming! Everyone in the service and contact center sector knows it. Customer support organizations have evolved from call centers to contact centers (phone and...
Provided by Citrix Online
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White Papers
How Does Your IT Help Desk Measure Up?
August 14, 2006, 12:00am PDT
Today's IT help desks must respond to their companies' ever-growing service needs - without increasing their already strained staff and budgets. How efficient do you think your IT help desk...
Provided by Citrix Online
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White Papers
Desktop Virtualization: A buyer's checklist
July 7, 2009, 12:00am PDT
Desktop virtualization should do more than just move desktop management to the datacenter—its real goal is to put productive applications in the hands of end users. This whitepaper explores how...
Provided by Citrix Online
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White Papers
Forrester Research Report: Thirty-One Best Practices for the Service Desk
June 28, 2005, 12:00am PDT
According to a study conducted by Forrester Research, only 53 percent of surveyed IT users reported being satisfied with their help desk support. This startling revelation might lead some to point...
Provided by Citrix Online
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White Papers
Engage! How to Avoid the Seven Sins of Live, Online Presentations
August 31, 2009, 12:00am PDT
Webinars have become a common business practice. They reduce travel time and costs, increase geographic reach and enable greater efficiency. But to maximize the benefits, you've got to engage...
Provided by Citrix Online
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White Papers
Load Balancers Are Dead: Time to Focus on Application Delivery
October 8, 2010, 12:00am PDT
Gartner Research Note - "Load Balancers Are Dead: Time to Focus on Application Delivery" -- helps you understand how to replace your basic load balancing technology and focus on getting the...
Provided by Citrix Online
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Webcasts
7 Deadly Sins of Online Training (and How to Avoid Them)
April 1, 2011, 12:00am PDT
Join Roger Courville, Webinar expert and author of The Virtual Presenter's Handbook, for a Webinar on how to plan, design and present like an online training pro.
Provided by Citrix Online
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Webcasts
Building Trust in a Modern Workplace
June 28, 2011, 12:00am PDT
Today's virtual office tools benefit employees and businesses alike - but only if managers can trust their employees to produce results outside the bounds of the traditional workplace. The...
Provided by Citrix Online
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White Papers
Guide to smart working and modernising business practices
October 4, 2011, 12:00am PDT
In the current challenging climate, many companies and public sector organisations are looking closely at their work strategies and taking steps to not only survive the present crisis but also...
Provided by Citrix Online
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White Papers
How to Communicate More Effectively at Work
January 9, 2012, 12:00am PST
We're constantly being held back by the tools and processes that were supposed to revolutionise our workday. Email inboxes flood. Phone conversations go on long tangents. Meetings cause more...
Provided by Citrix Online
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White Papers
Accelerate Business through a Cost-efficient Virtual Workforce
July 7, 2009, 12:00am PDT
This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address...
Provided by Citrix Online
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White Papers
Achieving the lowest server virtualization TCO
July 7, 2009, 12:00am PDT
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT...
Provided by Citrix Online
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White Papers
Achieving the lowest server virtualization Total Cost of Ownership
July 7, 2009, 12:00am PDT
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT...
Provided by Citrix Online
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White Papers
The Best of Both Worlds: How to Effectively Leverage Social Media
September 1, 2009, 12:00am PDT
Terms like Facebook, Twitter, wikis and blogs are a recent addition to mainstream vocabulary. And now it seems like everyone is fluent in the language of social media - including your prospects...
Provided by Citrix Online
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White Papers
How to Market and Sell Services with Webinars
September 1, 2009, 12:00am PDT
Let's face it: Marketing budgets are not growing by leaps and bounds. Instead, services marketers are honing their budget-stretching skills. There is, however, one cost-effective strategy that...
Provided by Citrix Online
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White Papers
9 Management Practices for Exceptional Webinars
October 1, 2009, 12:00am PDT
Marketing professionals continue to rate Webinars as one of the top tools for lead generation. Yet, many marketing departments still do not have a process in place to maximize Webinar results....
Provided by Citrix Online
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White Papers
Top 10 Strategies for Managers of Mobile Workers
October 1, 2009, 12:00am PDT
By 2011, the mobile workforce in the U.S. is expected to reach 120.1 million people. Embracing this trend is more of a question of "how" rather than "if": How will you measure, manage and build...
Provided by Citrix Online
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White Papers
It's Time To Review — And Renew — Your Telecommuting Policy
April 9, 2009, 12:00am PDT
There's no "one size fits all" when it comes to telecommuting. This new Forrester white paper explores how implementing best practices to create a telecommuting program and standardized policy...
Provided by Citrix Online
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White Papers
How to manage virtual teams
May 23, 2012, 12:00am PDT
Collaborating across the miles is common practice today, as more and more companies allow employees to work remotely. Workers will increasingly be asked to connect with others across geographic...
Provided by Citrix Online
-
White Papers
Nine steps to success with online meetings
April 26, 2012, 12:00am PDT
Regain control of your day-to-day business using online meetings. You can not only respond and make decisions faster than the competition, but you can also achieve your goals in a more relaxed...
Provided by Citrix Online
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White Papers
What is the business value of video conferencing?
April 26, 2012, 12:00am PDT
As more employees join the ranks of a dispersed workforce, the way we work together is undergoing a significant transformation - a transformation greatly aided by new video conferencing...
Provided by Citrix Online
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Software
GoToAssist (Remote Support) 1.6.383.0 (iOS)
August 12, 2011, 12:00am PDT
Go Mobile with Citrix GoToAssist for iPad. An easy-to-use app for delivering remote technical support directly from your iPad. Instantly connect to computers and solve clients technical issues. To...
Provided by Citrix Online
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Software
GoToMeeting 5.1.0.041 (iOS)
March 29, 2011, 12:00am PDT
*** Wherever work happens, you can collaborate with HDFaces video using GoToMeeting for iPad! ***GoToMeeting is the easiest and most convenient way to attend online meetings and now you can take...
Provided by Citrix Online
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Software
GoToAssist 1.6 build 402 (Windows)
April 17, 2012, 12:00am PDT
GoToAssist lets you view and control your customer's computer online, so you can use your expertise to fix a technical problem instantly. Resolve the issue, keep your customer satisfied and move...
Provided by Citrix Online
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White Papers
Master the three stages of video conferencing success
April 19, 2012, 12:00am PDT
Video conferencing use is growing. An invitation to use video conferencing no longer has to mean 'go to a room with expensive, hard-to-use equipment installed'. In fact, users recently surveyed by...
Provided by Citrix Online
-
Webcasts
Live Webcast Your Next 3 Ladder Rungs to Doubling Your Business
April 4, 2012, 12:00am PDT
It's easy to believe that you have business figured out if you survived the first few critical years. However, what put you on the ladder of success will not keep you climbing. Your company must...
Provided by Citrix Online
-
Webcasts
Webcast: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty
March 26, 2012, 12:00am PDT
Apple is so much more than an empire. It's a force to be reckoned with - a model for business-minded people who dream of success. But more than anything, Apple is an "experience". Beyond the...
Provided by Citrix Online
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Webcasts
Live Webcast: Higher Ambition - How Great Leaders Create Economic and Social Value
January 23, 2012, 12:00am PST
Economic value or social value? Performance or people? However you phrase it, many corporate leaders have seen these as opposing goals. There is a sense that a company can't serve both masters. ...
Provided by Citrix Online
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White Papers
Manage Projects More Efficiently Using Online Meetings
January 9, 2012, 12:00am PST
Whether your business is a medium-sized organisation or a large conglomerate, projects are a part of your everyday work. Changing tasks, flexible working groups and the participation of external...
Provided by Citrix Online
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White Papers
How to Communicate More Effectively at Work
January 9, 2012, 12:00am PST
We're constantly being held back by the tools and processes that were supposed to revolutionise our workday. Email inboxes flood. Phone conversations go on long tangents. Meetings cause more...
Provided by Citrix Online
-
Webcasts
Live Webcast: Selling in a Volatile Economy
December 19, 2011, 12:00am PST
We're selling in challenging times. One day the economic outlook is good - the next day it stinks. It's enough to drive you crazy. Join this live Webcast to hear sales expert Jill Konrath reveal...
Provided by Citrix Online
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White Papers
12 tips for better video conferencing
December 2, 2011, 12:00am PST
Travel is expensive in terms of both money and time. Interestingly, however, when 1,188 video conferencing users weighed in on why they're inclined to use video instead of travel, their top...
Provided by Citrix Online
-
White Papers
The virtual presenter's handbook
December 2, 2011, 12:00am PST
Web seminars -- or webinars -- are online seminars or presentations used to engage remote audiences with any content that can be presented from a computer desktop. Because presenters and audiences...
Provided by Citrix Online
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White Papers
Webinar: How to motivate geeks
November 3, 2011, 12:00am PDT
When budgets are tight, it's more important than ever to get the best performance from the people who deliver, support and deploy technology. But over the past decade, managers have fallen into...
Provided by Citrix Online
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Webcasts
Live Webcast: Mobile Devices, Mobile Workers - What's an IT Pro to do?
October 19, 2011, 12:00am PDT
The old world of bricks and mortar with workers tied to their office desktop PCs or Macs is vanishing. Mobile devices and mobile workers rule the landscape. So what's an IT pro got to do to...
Provided by Citrix Online
-
Software
GoToMeeting 5.0 (Windows)
October 6, 2011, 12:00am PDT
GoToMeeting is the simple way for people to meet and collaborate online for one low flat rate. Meet with anyone, anywhere. Patented technology enables co-workers, customers and prospects to view...
Provided by Citrix Online
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Software
GoToMyPC 7.2 (Windows)
October 6, 2011, 12:00am PDT
GoToMyPC is the fast, easy-to-use and secure remote access tool that lets you instantly connect with your Mac or PC from any Internet connection, giving you the flexibility to work whenever and...
Provided by Citrix Online
-
White Papers
Guide to smart working and modernising business practices
October 4, 2011, 12:00am PDT
In the current challenging climate, many companies and public sector organisations are looking closely at their work strategies and taking steps to not only survive the present crisis but also...
Provided by Citrix Online
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White Papers
Value of a team: Five pillars to strengthen employee culture
September 30, 2011, 12:00am PDT
Building a team culture can be challenging -- particularly if members of your team are distributed around the globe. Teamwork ensues when the team feels stable, is focused, able to envision the...
Provided by Citrix Online
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White Papers
Steve Jobs: 10 presentation strategies
September 30, 2011, 12:00am PDT
While you might not have an iPod to unveil, you can still learn a lot from Steve Jobs's presentation style. This e-book reveals the strategies used by former Apple CEO Steve Jobs to deliver...
Provided by Citrix Online
-
Webcasts
Webcast: Make Your Questions Sell: Helping Customers Discover What They Really Want
September 28, 2011, 12:00am PDT
You may already have a set of stock questions you ask during a sales call, but do you know whether they're the right questions? A basic "What are your goals?" or "When are you looking to make a...
Provided by Citrix Online
-
Webcasts
Webcast: The Perfect Storm - Drive Customer Satisfaction Up and Costs Down
September 14, 2011, 12:00am PDT
Most support managers are expected to maintain or improve C-SAT scores while reducing expenses. In other words, "Do more with less." This may appear to be impossible - but there actually is a way...
Provided by Citrix Online
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Webcasts
Start with Why: How Great Leaders Inspire Action
August 16, 2011, 12:00am PDT
Great leaders always have one thing in common: They are able to inspire people to act. From Martin Luther King Jr. to Steve Jobs, leaders with the ability to inspire don't start with what they...
Provided by Citrix Online
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White Papers
Recruit and Build the Right Team for Your Service Desk
July 1, 2011, 12:00am PDT
Your people are your most valuable asset. "To build the right team of people for your service desk, you need a comprehensive and pragmatic recruitment process." This new Service Desk Institute...
Provided by Citrix Online
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White Papers
Developing A True Multi-Channel Contact Center
November 1, 2010, 12:00am PDT
The multi-channel service center is coming! Everyone in the service and contact center sector knows it. Customer support organizations have evolved from call centers to contact centers (phone and...
Provided by Citrix Online
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White Papers
Leveraging A Remote Support Platform to Create a Service Dashboard
May 1, 2010, 12:00am PDT
Customer support is arguably the most metrics-driven department in most companies. But without a consolidated view - or dashboard - of all critical metrics, there's no clear, quick view of an...
Provided by Citrix Online
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White Papers
2011 State of the Industry: Six Trends Every Support Organization Must Know
July 1, 2011, 12:00am PDT
Want to take a look under the hood of today's support organizations? SupportIndustry.com recently surveyed nearly 500 organizations about their support infrastructure and the tools and processes...
Provided by Citrix Online
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White Papers
Six Solutions for What's Keeping Support Executives up at Night
July 1, 2011, 12:00am PDT
The challenges of today's service and support environment just might be keeping you awake at night. The expectations are great and the daily demands relentless. But there's hope. "By moving away...
Provided by Citrix Online
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White Papers
Next Level Service Desk Strategies
January 1, 2011, 12:00am PST
Service Desks today are facing unprecedented challenges. They must support an ever-increasing array of devices and adapt to people's work habits and lifestyles by offering novel channels of...
Provided by Citrix Online
-
Software
GoToMyPC (Remote Desktop) 2.0.634.0 (iOS)
February 26, 2011, 12:00am PST
Instantly access your Mac or PC desktop from anywhere using the free GoToMyPC app for iPad, iPhone, and Android tablet.With GoToMyPC you can use all of your computer's contacts, files and programs...
Provided by Citrix Online
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Webcasts
How Delivering Happiness Drives Business Results
July 21, 2011, 12:00am PDT
When you judge every move by its effect on the bottom line, you're sure to miss out on opportunities that could take your business to the next level. Many companies that start by focusing on...
Provided by Citrix Online
-
Software
GoToTraining 1.0 (Windows)
February 16, 2010, 12:00am PST
GoToTraining is the easy-to-use online training tool that lets you hold interactive training sessions with customers and employees around the world - right from your desk. Built specifically with...
Provided by Citrix Online
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Software
GoToWebinar 1.0 (Windows)
September 7, 2006, 12:00am PDT
Want to expand your market reach and generate more qualified leads? Demonstrate your products and create a unique opportunity for interacting with your prospects with easy do-it-yourself Webinars....
Provided by Citrix Online
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White Papers
The Ultimate Guide to Email Prospecting
January 1, 2011, 12:00am PST
This new eBook by Jill Konrath, sales strategist and author, explores how to craft an email message that grabs the attention of prospects and compels them to continue the conversation.
Provided by Citrix Online
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White Papers
7 Hot Email Prospecting Tips
January 1, 2011, 12:00am PST
This one-pager by Jill Konrath, sales strategist and author, outlines seven essential guidelines that will increase your email prospecting success.
Provided by Citrix Online
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Webcasts
Building Trust in a Modern Workplace
June 28, 2011, 12:00am PDT
Today's virtual office tools benefit employees and businesses alike - but only if managers can trust their employees to produce results outside the bounds of the traditional workplace. The...
Provided by Citrix Online
-
White Papers
5-Minute Sales Meetings
January 1, 2011, 12:00am PST
This new one-pager by sales strategist and author Jill Konrath explores four essential steps to creating an irresistible five-minute sales meeting.
Provided by Citrix Online
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White Papers
How to Become an Innovative Sales Manager in Four Virtual Steps
January 1, 2011, 12:00am PST
This SellingPower white paper explores four strategic ways sales managers can win by leveraging virtual tools for internal team collaboration, client presentations, training and more.
Provided by Citrix Online
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