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Citrix Online
(210 results)-
Webcasts
Live Webcast: When Prospects Go Silent: Creating Follow-up Campaigns that Work!
April 1, 2013, 12:00am PDT
Join us for this LIVE Event on: Thursday, May 2, 2013 Time: 1:00 pm ET | 10:00 am PT Many sales professionals have never mastered the art of the follow-up. They either push too hard and become...
Provided by Citrix Online
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Webcasts
Live Webcast: Money Talks - The Real Business Benefits of Effective Communication
March 8, 2013, 12:00am PST
Join us for this LIVE Event on: Thursday, April 11, 2013 Time: 2:00 pm ET | 11:00 am PT All too often, business suffers because communication is seen as a mere training or HR issue rather than...
Provided by Citrix Online
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Whitepapers
How to advance your IT career in one simple step
April 9, 2013, 12:00am PDT
Want to know the single most important thing you can do to advance your IT career? This brief, brought to you by Citrix GoToAssist, explores how thinking less about yourself and more about the...
Provided by Citrix Online
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Webcasts
On-demand Webcast: Keeping the Edge in Business Communications
March 19, 2013, 12:00am PDT
Organizations are committed to finding the most efficient, effective and engaging tools to share knowledge and inform employees. This means going beyond newsletters and emails and embracing new...
Provided by Citrix Online
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Downloads
Fix Computer Issues Fast with GoToAssist Remote Support by Citrix
October 8, 2012, 12:00am PDT
Citrix GoToAssist lets you quickly access customers' machines online, so you can use your expertise to fix a technical problem instantly. The GoToAssist platform offers 3 essential cloud-based...
Provided by Citrix Online
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Whitepapers
Next Level Service Desk Strategies
January 1, 2011, 12:00am PST
Service Desks today are facing unprecedented challenges. They must support an ever-increasing array of devices and adapt to people's work habits and lifestyles by offering novel channels of...
Provided by Citrix Online
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Webcasts
Managing People You Can't See
October 1, 2010, 12:00am PDT
Attend our Webinar to hear James Ware and Charles Grantham, creators of the Future of Work program, discuss how the nature of work has changed to include mobile and remote employees, the...
Provided by Citrix Online
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Live Event
On-demand Webcast: Emerging Customer Support Channels - The who, what and why
October 24, 2012, 12:00am PDT
Join Catriona Wallace, customer service futurist, as she delves into the practical ins and outs of implementing social media and mobile apps as customer service channels. Join this on-demand,...
Provided by Citrix Online
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Whitepapers
Are You A Collaborative Leader
October 1, 2012, 12:00am PDT
With virtual teams now the norm, engaging employees wherever they are located has never been more critical. Leaders today must be able to harness ideas, people and resources from across...
Provided by Citrix Online
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Whitepapers
How to Communicate More Effectively at Work
January 9, 2012, 12:00am PST
We're constantly being held back by the tools and processes that were supposed to revolutionise our workday. Email inboxes flood. Phone conversations go on long tangents. Meetings cause more...
Provided by Citrix Online
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Whitepapers
Developing A True Multi-Channel Contact Center
November 1, 2010, 12:00am PDT
The multi-channel service center is coming! Everyone in the service and contact center sector knows it. Customer support organizations have evolved from call centers to contact centers (phone and...
Provided by Citrix Online
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Whitepapers
IDC Worldwide Mobile Worker Population 2007-2011 Forecast
March 1, 2008, 12:00am PST
IDC predicts the number of worldwide mobile workers will reach 1 billion - including nearly 75% of the U.S. workforce - by the end of 2011. Is your company prepared for this shift in the mobile...
Provided by Citrix Online
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Whitepapers
How to manage virtual teams
May 23, 2012, 12:00am PDT
Collaborating across the miles is common practice today, as more and more companies allow employees to work remotely. Workers will increasingly be asked to connect with others across geographic...
Provided by Citrix Online
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Webcasts
Live Webcast - TWEAK IT: How to Harness Small Changes for Work-Life Harmony
May 17, 2013, 12:00am PDT
Join us for this LIVE Event on: Tuesday, June 18, 2013 Time: 1:00 pm ET | 10:00 am PT To find the right work-life fit, you don't need the large, disruptive transformations that are so often...
Provided by Citrix Online
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Whitepapers
Harvard Business Review: Are You a Collaborative Leader?
October 1, 2012, 12:00am PDT
When Marc Benioff, CEO of Salesforce.com, virtually opened up the annual management meeting to all 5,000 employees, he gave a voice to the talent hidden inside his company. Like Salesforce.com's...
Provided by Citrix Online
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Whitepapers
Master the three stages of video conferencing success
April 19, 2012, 12:00am PDT
Video conferencing use is growing. An invitation to use video conferencing no longer has to mean 'go to a room with expensive, hard-to-use equipment installed'. In fact, users recently surveyed by...
Provided by Citrix Online
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Whitepapers
Have You Met the HIPAA Compliance Guidelines Yet?
February 15, 2005, 12:00am PST
Find out what you need to know about HIPAA compliance and remote access. Every business that is part of the United States healthcare industry needs to comply with federal guidelines regulating...
Provided by Citrix Online
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Whitepapers
Forrester Research Report: Thirty-One Best Practices for the Service Desk
June 28, 2005, 12:00am PDT
According to a study conducted by Forrester Research, only 53 percent of surveyed IT users reported being satisfied with their help desk support. This startling revelation might lead some to point...
Provided by Citrix Online
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Webcasts
Business Continuity Guaranteed - How to Enable Your Employees to Take the Virtual Road to Work
January 4, 2011, 12:00am PST
Emergencies happen - and the reality is that many organizations and employees will not be prepared when one occurs. So it's essential that organizations set up a business continuity strategy that...
Provided by Citrix Online
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Whitepapers
The Truth About Working From Anywhere
October 1, 2012, 12:00am PDT
With great flexibility comes great responsibility. You need to know how to effectively wield the power of workplace mobility before it can be yours. Get in the habit of structuring collaboration...
Provided by Citrix Online
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Webcasts
Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services
January 23, 2008, 12:00am PST
The IT help desk is the guardian of day-to-day business productivity and, more importantly, the front door to your IT organization. However, a Forrester survey reveals that only 53% of technology...
Provided by Citrix Online
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Whitepapers
3 Strategies for Reducing IT Support Costs
October 29, 2009, 12:00am PDT
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing...
Provided by Citrix Online
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Webcasts
7 Deadly Sins of Online Training (and How to Avoid Them)
April 1, 2011, 12:00am PDT
Join Roger Courville, Webinar expert and author of The Virtual Presenter's Handbook, for a Webinar on how to plan, design and present like an online training pro.
Provided by Citrix Online
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Whitepapers
Webinar: How to motivate geeks
November 3, 2011, 12:00am PDT
When budgets are tight, it's more important than ever to get the best performance from the people who deliver, support and deploy technology. But over the past decade, managers have fallen into...
Provided by Citrix Online
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Whitepapers
12 tips for better video conferencing
December 2, 2011, 12:00am PST
Travel is expensive in terms of both money and time. Interestingly, however, when 1,188 video conferencing users weighed in on why they're inclined to use video instead of travel, their top...
Provided by Citrix Online
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Whitepapers
What is the business value of video conferencing?
April 26, 2012, 12:00am PDT
As more employees join the ranks of a dispersed workforce, the way we work together is undergoing a significant transformation - a transformation greatly aided by new video conferencing...
Provided by Citrix Online
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Whitepapers
Accelerate Business through a Cost-efficient Virtual Workforce
July 7, 2009, 12:00am PDT
This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address...
Provided by Citrix Online
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Whitepapers
Desktop Virtualization: A buyer's checklist
July 7, 2009, 12:00am PDT
Desktop virtualization should do more than just move desktop management to the datacenter�its real goal is to put productive applications in the hands of end users. This whitepaper explores how...
Provided by Citrix Online
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Whitepapers
Achieving the lowest server virtualization TCO
July 7, 2009, 12:00am PDT
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT...
Provided by Citrix Online
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Whitepapers
Achieving the lowest server virtualization Total Cost of Ownership
July 7, 2009, 12:00am PDT
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT...
Provided by Citrix Online
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Whitepapers
The Best of Both Worlds: How to Effectively Leverage Social Media
September 1, 2009, 12:00am PDT
Terms like Facebook, Twitter, wikis and blogs are a recent addition to mainstream vocabulary. And now it seems like everyone is fluent in the language of social media - including your prospects...
Provided by Citrix Online
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Whitepapers
How to Market and Sell Services with Webinars
September 1, 2009, 12:00am PDT
Let's face it: Marketing budgets are not growing by leaps and bounds. Instead, services marketers are honing their budget-stretching skills. There is, however, one cost-effective strategy that...
Provided by Citrix Online
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Whitepapers
9 Management Practices for Exceptional Webinars
October 1, 2009, 12:00am PDT
Marketing professionals continue to rate Webinars as one of the top tools for lead generation. Yet, many marketing departments still do not have a process in place to maximize Webinar results....
Provided by Citrix Online
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Whitepapers
Top 10 Strategies for Managers of Mobile Workers
October 1, 2009, 12:00am PDT
By 2011, the mobile workforce in the U.S. is expected to reach 120.1 million people. Embracing this trend is more of a question of "how" rather than "if": How will you measure, manage and build...
Provided by Citrix Online
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Whitepapers
It's Time To Review � And Renew � Your Telecommuting Policy
April 9, 2009, 12:00am PDT
There's no "one size fits all" when it comes to telecommuting. This new Forrester white paper explores how implementing best practices to create a telecommuting program and standardized policy...
Provided by Citrix Online
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Presentations
Web Conferencing for Better Collaboration and Reduced Travel
October 1, 2009, 12:00am PDT
"Tell me and I'll forget. Show me and I might remember. Involve me and I'll understand." Hear Robert P. Mahowald, IDC research
Provided by Citrix Online
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Whitepapers
Selling Smarter in 2009 and Beyond with Remote Selling
October 1, 2009, 12:00am PDT
Discover how to increase sales efficiency and productivity with fewer resources. This new IDC executive brief explores the use of Web conferencing to...
Provided by Citrix Online
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Resource Center
5 Essential Strategies for Making the Right First Impression
October 1, 2009, 12:00am PDT
It's no easy task securing the full attention of decision makers, even for just a few minutes. This new eBook identifies 5 essential strategies for creating highly effective initial meetings that...
Provided by Citrix Online
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Whitepapers
Optimizing Sales Messaging: The Impact of What You Say on Sales Performace
October 1, 2009, 12:00am PDT
Is what you say as important as what you sell? Download the CSO Insights research report to view the results of their recent survey and find out how creating the right sales messages can...
Provided by Citrix Online
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Whitepapers
Enabling Mobile Work While Ensuring Network Security
January 8, 2009, 12:00am PST
This paper explores how Citrix� GoToMyPC� Corporate protects the integrity of the corporate network and the privacy of sensitive data by providing full spectrum security. As secure as online...
Provided by Citrix Online
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Webcasts
Live Webcast - TWEAK IT: How to Harness Small Changes for Work-Life Harmony
May 17, 2013, 12:00am PDT
Join us for this LIVE Event on: Tuesday, June 18, 2013 Time: 1:00 pm ET | 10:00 am PT To find the right work-life fit, you don't need the large, disruptive transformations that are so often...
Provided by Citrix Online
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Whitepapers
A Geek's Guide to Presenting to Business People
November 1, 2011, 12:00am PDT
Are you a geek or a techie? Do you dread having to present to those who aren’t? "Successful geeks will be the ones who can bridge the divide between technical and business groups." This brief...
Provided by Citrix Online
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Whitepapers
7 Secrets of Prospecting Ninjas
January 1, 2013, 12:00am PST
When your target customer seems unreachable, it's time to think like a ninja. "Their legendary prowess enabled them to get into impenetrable fortresses." This brief by sales expert Jill Konrath...
Provided by Citrix Online
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Whitepapers
30 Business Practices for Remaining Competitive in a changing Economy
December 1, 2012, 12:00am PST
In business, the winds of change are always blowing. Lately, it's been more like a full-blown gale. "With a rapidly changing economy creating both opportunities and risks for almost every...
Provided by Citrix Online
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Whitepapers
Freemium vs. Desktop Video Conferencing: The Value of Being Built for Business
December 1, 2012, 12:00am PST
Business-grade collaboration tools and mobile technologies have opened the door to a whole new way of working – both in and out of offices. “For many people, work is becoming more about what they...
Provided by Citrix Online
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Whitepapers
10 Tips for Keeping Control of Online Meetings
January 1, 2013, 12:00am PST
Online meetings are like cars – they are everywhere nowadays, but not everyone knows how to drive them effectively. "The best way to get better at online meetings is to participate in more of...
Provided by Citrix Online
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Whitepapers
How to advance your IT career in one simple step
April 9, 2013, 12:00am PDT
Want to know the single most important thing you can do to advance your IT career? This brief, brought to you by Citrix GoToAssist, explores how thinking less about yourself and more about the...
Provided by Citrix Online
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Webcasts
Live Webcast: When Prospects Go Silent: Creating Follow-up Campaigns that Work!
April 1, 2013, 12:00am PDT
Join us for this LIVE Event on: Thursday, May 2, 2013 Time: 1:00 pm ET | 10:00 am PT Many sales professionals have never mastered the art of the follow-up. They either push too hard and become...
Provided by Citrix Online
-
Webcasts
Live Webcast: Money Talks - The Real Business Benefits of Effective Communication
March 8, 2013, 12:00am PST
Join us for this LIVE Event on: Thursday, April 11, 2013 Time: 2:00 pm ET | 11:00 am PT All too often, business suffers because communication is seen as a mere training or HR issue rather than...
Provided by Citrix Online
-
Webcasts
On-demand Webcast: Keeping the Edge in Business Communications
March 19, 2013, 12:00am PDT
Organizations are committed to finding the most efficient, effective and engaging tools to share knowledge and inform employees. This means going beyond newsletters and emails and embracing new...
Provided by Citrix Online
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Whitepapers
The anywhere worker: Essential tools to keep teams connected
November 13, 2012, 12:00am PST
In this increasingly mobile world -- where work is outsourced and international partnerships are formed quickly and easily -- workers need to be able to collaborate with colleagues, share...
Provided by Citrix Online
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Live Event
On-demand Webcast: Emerging Customer Support Channels - The who, what and why
October 24, 2012, 12:00am PDT
Join Catriona Wallace, customer service futurist, as she delves into the practical ins and outs of implementing social media and mobile apps as customer service channels. Join this on-demand,...
Provided by Citrix Online
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Downloads
Fix Computer Issues Fast with GoToAssist Remote Support by Citrix
October 8, 2012, 12:00am PDT
Citrix GoToAssist lets you quickly access customers' machines online, so you can use your expertise to fix a technical problem instantly. The GoToAssist platform offers 3 essential cloud-based...
Provided by Citrix Online
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eBooks
Selling in a Volatile Economy
October 1, 2012, 12:00am PDT
The same thing that keeps you awake at night keeps your prospects and customers up, too: A volatile economy. You need some fresh strategies to make it easier for your prospects to move forward...
Provided by Citrix Online
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eBooks
The Ultimate Guide to Email Prospecting
October 1, 2012, 12:00am PDT
In 2.7 seconds, a prospect will decide whether to read, forward or delete your email. (How are we doing so far?) This new eBook by Jill Konrath, sales strategist and author, explores how to craft...
Provided by Citrix Online
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Whitepapers
Virtual & Superior: How to Build Teams that Get Things Done Part 1
October 1, 2012, 12:00am PDT
A project manager's most important priority is building a solid team that delivers results, regardless of location. The era of virtual teams is here. This ProjectsAtWork white paper shows you...
Provided by Citrix Online
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Whitepapers
Are You A Collaborative Leader
October 1, 2012, 12:00am PDT
With virtual teams now the norm, engaging employees wherever they are located has never been more critical. Leaders today must be able to harness ideas, people and resources from across...
Provided by Citrix Online
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Whitepapers
What IT Directors need to know about Video Conferencing for Business
October 1, 2012, 12:00am PDT
Video conferencing is changing the way we communicate, collaborate and get work done. That's why choosing the right solution is critical to the entire business. IT departments are anxious to...
Provided by Citrix Online
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Whitepapers
Business without Borders: How to Cost Effectively Conduct Global
October 1, 2012, 12:00am PDT
Enabling people in your organization to collaborate on a global scale has been costly and complicated - until now. We work in a global workforce where business reaches beyond our borders and over...
Provided by Citrix Online
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Whitepapers
The Truth About Working From Anywhere
October 1, 2012, 12:00am PDT
With great flexibility comes great responsibility. You need to know how to effectively wield the power of workplace mobility before it can be yours. Get in the habit of structuring collaboration...
Provided by Citrix Online
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Whitepapers
Building Trust in the Modern Workplace
October 1, 2012, 12:00am PDT
Without trust, relationships fail - and without relationships, businesses fail. Today's virtual office tools benefit employees and businesses alike - but only if managers can trust their...
Provided by Citrix Online
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Whitepapers
Harvard Business Review: Are You a Collaborative Leader?
October 1, 2012, 12:00am PDT
When Marc Benioff, CEO of Salesforce.com, virtually opened up the annual management meeting to all 5,000 employees, he gave a voice to the talent hidden inside his company. Like Salesforce.com's...
Provided by Citrix Online
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Whitepapers
Leveraging the Power of Video Conferencing for Business: Best Practices for Supporting Collaboration in the 21st Century
October 1, 2012, 12:00am PDT
As more employees join the ranks of a dispersed workforce, the way we work together is undergoing a significant transformation - a transformation greatly aided by new video conferencing...
Provided by Citrix Online
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Whitepapers
The Power User's Guide To Successful Webinars
October 1, 2012, 12:00am PDT
Webinars are powerful tools - especially when you know how to create, promote and deliver them like a power user. Interactive online webinars have emerged as the gold standard in B2B marketing....
Provided by Citrix Online
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Whitepapers
The Secret Formula for Webinar Presentations that Work Every Time
October 5, 2012, 12:00am PDT
Text-heavy slides and large photos bore your audience and bog down the presentation. It's time to redesign your slide deck with a few simple tricks. One of the most important factors in your...
Provided by Citrix Online
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eBooks
Webinar Ready: A Step by Step Guide to Hosting Successful Webinars
October 1, 2012, 12:00am PDT
Like any good performance, the live webinar should capture attention and stir discussion. For the content marketer, this conversation ends only when the curtain falls on a successful sale. You're...
Provided by Citrix Online
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Whitepapers
6 Steps to Promoting Your Online Events Like a Social Media Maven
October 1, 2012, 12:00am PDT
Companies large and small are plugging into social media's power to start conversations with customers and prospects. Nowhere is this method of promotion more applicable than in online events....
Provided by Citrix Online
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Whitepapers
How to manage virtual teams
May 23, 2012, 12:00am PDT
Collaborating across the miles is common practice today, as more and more companies allow employees to work remotely. Workers will increasingly be asked to connect with others across geographic...
Provided by Citrix Online
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Whitepapers
Nine steps to success with online meetings
April 26, 2012, 12:00am PDT
Regain control of your day-to-day business using online meetings. You can not only respond and make decisions faster than the competition, but you can also achieve your goals in a more relaxed...
Provided by Citrix Online
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Whitepapers
What is the business value of video conferencing?
April 26, 2012, 12:00am PDT
As more employees join the ranks of a dispersed workforce, the way we work together is undergoing a significant transformation - a transformation greatly aided by new video conferencing...
Provided by Citrix Online
-
Whitepapers
Master the three stages of video conferencing success
April 19, 2012, 12:00am PDT
Video conferencing use is growing. An invitation to use video conferencing no longer has to mean 'go to a room with expensive, hard-to-use equipment installed'. In fact, users recently surveyed by...
Provided by Citrix Online
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Whitepapers
Manage Projects More Efficiently Using Online Meetings
January 9, 2012, 12:00am PST
Whether your business is a medium-sized organisation or a large conglomerate, projects are a part of your everyday work. Changing tasks, flexible working groups and the participation of external...
Provided by Citrix Online
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Whitepapers
How to Communicate More Effectively at Work
January 9, 2012, 12:00am PST
We're constantly being held back by the tools and processes that were supposed to revolutionise our workday. Email inboxes flood. Phone conversations go on long tangents. Meetings cause more...
Provided by Citrix Online
-
Whitepapers
12 tips for better video conferencing
December 2, 2011, 12:00am PST
Travel is expensive in terms of both money and time. Interestingly, however, when 1,188 video conferencing users weighed in on why they're inclined to use video instead of travel, their top...
Provided by Citrix Online
-
Whitepapers
The virtual presenter's handbook
December 2, 2011, 12:00am PST
Research shows that the top fears for people who present online or speak on online meetings are: 'How can I deliver a powerful presentation to an audience I can't see?' and 'How do I compensate...
Provided by Citrix Online
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Whitepapers
Webinar: How to motivate geeks
November 3, 2011, 12:00am PDT
When budgets are tight, it's more important than ever to get the best performance from the people who deliver, support and deploy technology. But over the past decade, managers have fallen into...
Provided by Citrix Online
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Whitepapers
Guide to smart working and modernising business practices
October 4, 2011, 12:00am PDT
In the current challenging climate, many companies and public sector organisations are looking closely at their work strategies and taking steps to not only survive the present crisis but also...
Provided by Citrix Online
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Whitepapers
Value of a team: Five pillars to strengthen employee culture
September 30, 2011, 12:00am PDT
Building a team culture can be challenging -- particularly if members of your team are distributed around the globe. Teamwork ensues when the team feels stable, is focused, able to envision the...
Provided by Citrix Online
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Whitepapers
Steve Jobs: 10 presentation strategies
September 30, 2011, 12:00am PDT
While you might not have an iPod to unveil, you can still learn a lot from Steve Jobs's presentation style. This e-book reveals the strategies used by former Apple CEO Steve Jobs to deliver...
Provided by Citrix Online
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Whitepapers
Recruit and Build the Right Team for Your Service Desk
July 1, 2011, 12:00am PDT
Your people are your most valuable asset. "To build the right team of people for your service desk, you need a comprehensive and pragmatic recruitment process." This new Service Desk Institute...
Provided by Citrix Online
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