- Subscribe to this page:
- RSS
- Email Alert
Citrix Online
(210 results)-
Whitepapers
Measuring the Business Impact of Support
July 17, 2008, 12:00am PDT
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured � despite the influence of support on higher revenue; customer satisfaction and loyalty;...
Provided by Citrix Online
-
Whitepapers
Streamline Your Business with Innovative Tools
February 6, 2009, 12:00am PST
Citrix Online has put together a practical guide that explores how Web-based solutions have enabled real companies to achieve remarkable results, such as reducing cost per sale by 75 percent;...
Provided by Citrix Online
-
Whitepapers
3 Strategies for Reducing IT Support Costs in 2009
January 1, 2009, 12:00am PST
As companies brace for more bumps in the economic downturn, many organizations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing...
Provided by Citrix Online
-
Whitepapers
Defining the Great Customer Experience
January 1, 2009, 12:00am PST
Customer experience is the most powerful tool available today for distinguishing your company from competitors - each contact with the customer offers an opportunity for strengthening your...
Provided by Citrix Online
-
Whitepapers
Recession-Proof Your Service & Support Organization
January 1, 2009, 12:00am PST
With revenue growth uncertain, all areas of the enterprise will be asked to cut costs and streamline operations in 2009. Service and support revenues have become an economic engine for both...
Provided by Citrix Online
-
Whitepapers
Freemium vs. Desktop Video Conferencing: The Value of Being Built for Business
December 1, 2012, 12:00am PST
Business-grade collaboration tools and mobile technologies have opened the door to a whole new way of working – both in and out of offices. “For many people, work is becoming more about what they...
Provided by Citrix Online
-
Whitepapers
10 Tips for Keeping Control of Online Meetings
January 1, 2013, 12:00am PST
Online meetings are like cars – they are everywhere nowadays, but not everyone knows how to drive them effectively. "The best way to get better at online meetings is to participate in more of...
Provided by Citrix Online
-
Whitepapers
A Geek's Guide to Presenting to Business People
November 1, 2011, 12:00am PDT
Are you a geek or a techie? Do you dread having to present to those who aren’t? "Successful geeks will be the ones who can bridge the divide between technical and business groups." This brief...
Provided by Citrix Online
-
Whitepapers
7 Secrets of Prospecting Ninjas
January 1, 2013, 12:00am PST
When your target customer seems unreachable, it's time to think like a ninja. "Their legendary prowess enabled them to get into impenetrable fortresses." This brief by sales expert Jill Konrath...
Provided by Citrix Online
-
Whitepapers
30 Business Practices for Remaining Competitive in a changing Economy
December 1, 2012, 12:00am PST
In business, the winds of change are always blowing. Lately, it's been more like a full-blown gale. "With a rapidly changing economy creating both opportunities and risks for almost every...
Provided by Citrix Online
-
Whitepapers
IDC Worldwide Mobile Worker Population 2007-2011 Forecast
March 1, 2008, 12:00am PST
IDC predicts the number of worldwide mobile workers will reach 1 billion - including nearly 75% of the U.S. workforce - by the end of 2011. Is your company prepared for this shift in the mobile...
Provided by Citrix Online
-
Whitepapers
Citrix GoToAssist Corporate Security White Paper
April 28, 2008, 12:00am PDT
GoToAssist Corporate's intuitive and secure interface and feature set make it the most effective solution for conducting online support sessions. Using GoToAssist Corporate, support, consulting...
Provided by Citrix Online
-
Whitepapers
How to Calculate the ROI of Remote Support
August 27, 2007, 12:00am PDT
Few companies today will approve new support technology purchases without first addressing the projected return on investment (ROI). In this SSPA Executive Insight, VP of research John Ragsdale...
Provided by Citrix Online
-
Webcasts
Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services
January 23, 2008, 12:00am PST
The IT help desk is the guardian of day-to-day business productivity and, more importantly, the front door to your IT organization. However, a Forrester survey reveals that only 53% of technology...
Provided by Citrix Online
-
Whitepapers
GoToMeeting Corporate for Collaboration
February 13, 2008, 12:00am PST
Extending your reach, reducing costly travel and increasing productivity are critical for ensuring your organization's success. Achieve these objectives easily and securely with Citrix GoToMeeting...
Provided by Citrix Online
-
Whitepapers
The Rise of Web Commuting
March 24, 2008, 12:00am PDT
More workers than ever are performing at least part of their jobs outside the traditional office space. The rise of online meeting and collaboration tools has not only enabled workers to meet with...
Provided by Citrix Online
-
Webcasts
Forrester Best Practices: Improve IT Service Delivery and Support
May 7, 2008, 12:00am PDT
Most IT managers are stumped when it comes to capturing the right IT metrics and then effectively conveying their relevance to management. Decision makers tend to focus on the one metric they...
Provided by Citrix Online
-
Presentations
GoToMyPC Corporate Flash Demo
October 1, 2007, 12:00am PDT
Citrix GoToMyPC Corporate provides the simplest, most reliable and most cost-effective secure remote access to a desktop PC. But have you ever wondered how it works? Watch the GoToMyPC Corporate...
Provided by Citrix Online
-
Whitepapers
Forrester Research Report: Thirty-One Best Practices for the Service Desk
June 28, 2005, 12:00am PDT
According to a study conducted by Forrester Research, only 53 percent of surveyed IT users reported being satisfied with their help desk support. This startling revelation might lead some to point...
Provided by Citrix Online
-
Whitepapers
Have You Met the HIPAA Compliance Guidelines Yet?
February 15, 2005, 12:00am PST
Find out what you need to know about HIPAA compliance and remote access. Every business that is part of the United States healthcare industry needs to comply with federal guidelines regulating...
Provided by Citrix Online
Keep Up with TechRepublic
Submit a Paper
Get your content listed in our directory!
Our directory is the largest library of vendor-supplied technical content on the Web. It’s also the first place IT decision makers turn to when researching technology solutions. Our members are already finding your competitors’ papers here - shouldn’t they find yours, too? It's FREE so click here and submit your white paper, case study, data sheet, research report, or other document today!
