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Citrix Online
(365 results)-
Whitepapers
Improving First-Call Resolution with Team Collaboration Technology
December 17, 2009, 12:00am PST
This new white paper examines key challenges facing customer support organizations and explores the many advantages of collaborative remote support, including ad hoc training, faster first-contact...
Provided by Citrix Online
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Whitepapers
The Next Frontier for Support Centers
March 31, 2010, 12:00am PDT
This smith+co white paper explores the importance of the customer experience and the role of technology in creating, nurturing and strengthening customer relationships with every single interaction.
Provided by Citrix Online
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Whitepapers
Leveraging the Web Collaboration Capabilities within Remote Support
November 1, 2009, 12:00am PDT
This new TSIA white paper provides an overview of Web collaboration, explores how companies are utilizing its capabilities within technical support and details its business value.
Provided by Citrix Online
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Webcasts
Leveraging Social Media as a Support Channel
March 31, 2010, 12:00am PDT
Watch this on-demand webinar to hear John Ragsdale, VP of technology research at Technology Services Industry Association (TSIA), share the advantages and risks of embracing social media for...
Provided by Citrix Online
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Whitepapers
Leveraging GoToMyPC Corporate to Boost Productivity
July 20, 2009, 12:00am PDT
In this new white paper, discover how to improve overall corporate productivity by leveraging Web-based remote access such as Citrix� GoToMyPC� Corporate.
Provided by Citrix Online
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Whitepapers
The Employee Point of View: The Economic Downturn
March 1, 2010, 12:00am PST
This new SHRM Research white paper takes a close look at how employees are responding to the recession, uncovers anticipated post-recession trends and provides simple, cost-effective strategies...
Provided by Citrix Online
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Whitepapers
Evaluating Secure Remote Desktop Access Models
May 1, 2009, 12:00am PDT
This Tolly report compares Software as a Service (SaaS) via Citrix� GoToMyPC� Corporate to traditional virtual private networks (VPNs). The report also includes a side-by-side comparison chart and...
Provided by Citrix Online
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Webcasts
The Business Impact of a Workshifting Culture: Corporate America and the Mobile Workforce
March 31, 2010, 12:00am PDT
Watch this on-demand webinar with Justin Levy, General Manager of New Marketing Labs and 15-year workshifting veteran. Levy will discuss the evolution of corporate culture and how your company can...
Provided by Citrix Online
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Whitepapers
The Business Case for Web Commuting
March 1, 2010, 12:00am PST
This new white paper explores the challenges to creating an infrastructure that supports remote workers, thus enabling an organization to accomplish its primary Web-commuting goals of reducing...
Provided by Citrix Online
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Downloads
Today's Mobile Workforce & What It Means for Your Business
March 1, 2010, 12:00am PST
Listen to this podcast to hear Jim Ware and Charles Grantham, co-founders of The Future of Work program, discuss today's growing mobile workforce and what it means to your business, how to enable...
Provided by Citrix Online
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Whitepapers
How to Promote the Value of Online Training Within Your Organization
April 1, 2010, 12:00am PDT
This white paper explores the benefits and ROI of online training and takes an in-depth look at how two innovative companies successfully implemented Web-based training. Online training enables...
Provided by Citrix Online
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Whitepapers
Five Keys to Getting Started with Interactive Online Training
December 31, 2008, 12:00am PST
Online training represents progress in organizational effectiveness that can no longer be ignored. Download the 1080 Group research brief, Five Keys to Getting Started with Interactive Online...
Provided by Citrix Online
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Whitepapers
How to Move Your Training Program Online
December 31, 2009, 12:00am PST
The pressure is on for trainers to reach more customers and employees quickly - regardless of location - but without increasing headcount. Forget the private jet and unlimited fuel budget � you're...
Provided by Citrix Online
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Whitepapers
How to Market Training: Four Principles of Effective Online Learning
December 31, 2009, 12:00am PST
While it's true that online training reaches more people in more places in less time, you've got to do more than just reach trainees - you've got to engage them. That means you need to provide...
Provided by Citrix Online
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Whitepapers
Maximizing the Value of Online Learning in Your Organization
March 31, 2010, 12:00am PDT
In this eBook, Terrence Gargiulo, president of makingstories.net, explores the fundamentals of online learning, including drivers, benefits and how to create an online learning strategy that...
Provided by Citrix Online
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Whitepapers
Engage! How to Avoid the Seven Sins of Live, Online Presentations
August 31, 2009, 12:00am PDT
Webinars have become a common business practice. They reduce travel time and costs, increase geographic reach and enable greater efficiency. But to maximize the benefits, you've got to engage...
Provided by Citrix Online
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Whitepapers
Web Conferencing Training Trends 2010: North America
March 31, 2010, 12:00am PDT
Organizations are increasingly choosing online training in an effort to optimize efficiency. And it seems to be delivering big payoffs. But what's behind this accelerating trend? This new 1080...
Provided by Citrix Online
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Webcasts
Marketing for Trainers: How to Promote Your Training Programs
March 31, 2010, 12:00am PDT
Trainers are under more pressure than ever to demonstrate results. For many, this begins with a productivity metric like "how many trainees did you reach?" The good news is that you don't have to...
Provided by Citrix Online
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Webcasts
Up Your EQ (Engagement Quotient!) with 10 Practical Presentation Skills
March 31, 2010, 12:00am PDT
Research shows that trainers who can turn passive participants into active participants significantly improve learner retention rates. View this informative one-hour Webinar archive to learn how...
Provided by Citrix Online
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Webcasts
Introducing GoToTraining: Online Training Made Easy
March 31, 2010, 12:00am PDT
How can you make the most of your training time and budget? Moving at least part of your training efforts online not only saves time, money and other valuable resources, it increases...
Provided by Citrix Online
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Whitepapers
The Definitive Webinar Marketing eGuide
December 1, 2009, 12:00am PST
This new Quantum Leap Marketing eGuide provides the definitive roadmap for creating a Webinar marketing plan designed to significantly boost sales for your company. The comprehensive eGuide also...
Provided by Citrix Online
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Whitepapers
Getting the Most from Your Marketing Events: The ROI of IN-Person Seminars, Trade Shows and Webinars
November 30, 2009, 12:00am PST
Do you know your numbers? If getting more high-quality leads from your marketing events spend is a top priority, then it pays to know the return on investment of your marketing events tactics....
Provided by Citrix Online
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Whitepapers
What's Working in Small Business Marketing and Webinars
May 1, 2009, 12:00am PDT
Today small business marketers must make every dollar count by investing in proven effective tactics. Quantum Leap Marketing recently conducted a survey to find out how small business marketers...
Provided by Citrix Online
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Whitepapers
B-to-B Lead Generation: 2009 Marketing ROI Performance & Evaluation Study
January 1, 2010, 12:00am PST
Download the second annual Marketing Profs Marketing ROI & Performance Evaluation Study to explore the impact of the economic downturn on lead-generation marketing, current priorities for...
Provided by Citrix Online
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Webcasts
The ROI of Marketing Events: How to Get the Most from Your Marketing Budget
April 1, 2010, 12:00am PDT
Do you know your numbers? If getting more high-quality leads from your marketing events spend is a top priority, then it pays to know the return on investment of your marketing events tactics....
Provided by Citrix Online
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Webcasts
SMB Super Powers - How to Succeed in 2010
April 1, 2010, 12:00am PDT
Even as the clouds begin to lift from the U.S. economy, marketing departments find themselves still asked to accomplish more with budgets frozen and headcounts static. In addition to managing...
Provided by Citrix Online
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Webcasts
Honing Your Webinar Presentation Skills: The Latest in Professional Development
April 1, 2010, 12:00am PDT
Presenting has always been a critical business skill. But with Webinars there's an added twist - you can't see your audience members, and they can't see you. So how do you get and keep their...
Provided by Citrix Online
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Whitepapers
Empowering business mobility through virtualisation
September 6, 2012, 12:00am PDT
Organisations that optimise for mobility and architect around services-based computing best position their workforce for the future. For an optimal computing experience, a mobile and...
Provided by Citrix Systems
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Whitepapers
How four IT organisations redefine the workplace
September 6, 2012, 12:00am PDT
Today's competitive, fast-paced business environment places a premium on the ability to get work done anywhere, anytime, by any type of internal or external worker to achieve the best results....
Provided by Citrix Systems
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Whitepapers
Delivering IT to the virtual workforce
September 6, 2012, 12:00am PDT
Workshifting works for workers. It enables them more freedom than a 9 - 5 office routine. Workshifting also works for employers. They can readily shift workers -- virtually or physically -- from...
Provided by Citrix Systems
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Case Studies
Case Study: The HTTP Denial of Service Protection Feature Fails Because of Faulty JavaScript
February 4, 2010, 12:00am PST
This case study attempts to study the causes of failure of HTTP Denial of Service Protection (HDoSP) after the upgradation to NetScaler software released 8.1 from NetScaler appliance software. In...
Provided by Citrix Systems
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Webcasts
TechTalk Series: Successfully Migrating Users to Virtual Desktops
January 1, 2010, 12:00am PST
This webinar presented by Citrix guru Dan Feller discusses what it takes to successfully migrate user to a virtual desktop environment. This webcast also presents a methodology to successfully...
Provided by Citrix Systems
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Whitepapers
Using Webinars to Engage Employees and Drive Productivity
July 14, 2010, 12:00am PDT
This eBook explores how the human resources department (HR) can strategically use Webinars to keep everyone on the same page, aligning employees with the company's vision, nurturing greater...
Provided by Citrix Online
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Whitepapers
Overcoming the Online Trainer's Dilemma
July 14, 2010, 12:00am PDT
Download this Wainhouse Research white paper to explore how trainers feel about the various types of training tools available, which features are useful for training online and how effective a Web...
Provided by Citrix Online
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Whitepapers
Worldwide Mobile Worker Population 2009-2013 Forecast
July 14, 2010, 12:00am PDT
This new IDC white paper provides a 5-year mobile worker population forecast through 2013 and analysis across 3 major worker categories.
Provided by Citrix Online
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Whitepapers
Work Unchained: The Competitive Edge of The Anywhere Office
July 14, 2010, 12:00am PDT
This eBook by Phil Montero, founder of TheAnywhereOffice.com, explores how you can analyze your organization's workflow and strategically transform an ordinary office into The Anywhere Office�.
Provided by Citrix Online
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Whitepapers
Faster Problem Resolution with Efficient Remote Support Capabilities
July 14, 2010, 12:00am PDT
This three-part eGuide explores how user-centric remote support addresses today's IT help desk challenges, simplifies the troubleshooting process and speeds problem resolution.
Provided by Citrix Online
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Whitepapers
2010 Service & Leadership Trends in Customer Support
July 14, 2010, 12:00am PDT
This white paper from SupportIndustry.com synthesizes the results of a groundbreaking survey. It assesses the state of customer service issues specifically, what the support industry does and how...
Provided by Citrix Online
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White Papers
Microsoft and Citrix VDI: Virtual Desktop Implementation Scenarios
April 1, 2009, 12:00am PDT
This paper highlights three scenarios in which to implement Citrix XenDesktop and extend Microsoft's Virtual Desktop Infrastructure (VDI) to deliver an enterprise end-to-end desktop delivery...
Provided by Citrix
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White Papers
Citrix XenDesktop: The Best Desktop Delivery System for Today's Demanding Business Needs
May 1, 2009, 12:00am PDT
In a head-to-head comparison with VMware View, XenDesktop provides a host of benefits that View doesn't offer - including clearly superior performance over any network and up to 10X lower...
Provided by Citrix
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Whitepapers
5-Minute Sales Meetings
January 1, 2011, 12:00am PST
This new one-pager by sales strategist and author Jill Konrath explores four essential steps to creating an irresistible five-minute sales meeting.
Provided by Citrix Online
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Whitepapers
How to Become an Innovative Sales Manager in Four Virtual Steps
January 1, 2011, 12:00am PST
This SellingPower white paper explores four strategic ways sales managers can win by leveraging virtual tools for internal team collaboration, client presentations, training and more.
Provided by Citrix Online
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Whitepapers
Optimize a Lead Nurturing Campaign: 5 Steps to Boost Conversation and Warm a Cold List
January 1, 2011, 12:00am PST
Like any relationship, leads need nurturing. But what if your prospect list has grown cold? Is it too late to revive it? This MarketingSherpa white paper explores how to optimize your lead...
Provided by Citrix Online
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Whitepapers
The New Formula for Generating High Quality Leads in 2011
January 1, 2011, 12:00am PST
More is not always better. That's why marketers are shifting lead-gen efforts from quantity to quality. But how do you target and engage the best prospects so that fewer leads pack a punch? This...
Provided by Citrix Online
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Whitepapers
Generate Leads with Social Media Strategy: 6 Steps to Fill Up Sales Funnel
January 1, 2010, 12:00am PST
There's definitely a science to leveraging social media for lead generation. In fact, with the right strategy, social media's impact on your lead gen efforts can be downright powerful. In this...
Provided by Citrix Online
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Whitepapers
How to Create and Run a Winning Webinar Series eGuide
July 1, 2010, 12:00am PDT
A successful marketing Webinar series can educate your prospects on your company's uniqueness, create a competitive advantage, dramatically increase lead flow, and drive sales."" This new eGuide...
Provided by Citrix Online
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Whitepapers
Working Smarter and Getting Better Marketing ROI in 2011: How Webinars Generate the Greatest Return
January 1, 2011, 12:00am PST
Webinars have leveled the marketing playing field. Today's SMBs can seriously compete with large companies in market reach and thought leadership, while generating a significant ROI. This new...
Provided by Citrix Online
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Webcasts
Seattle Children's Hospital Implements Desktop Virtualization
June 6, 2011, 12:00am PDT
View this webinar to learn how Seattle Children's Hospital was able to successfully deal with compliance issues, security requirements, budget constraints and more, all while ensuring a high...
Provided by Citrix & WYSE
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White Papers
IDC White Paper: Driving Productivity with Desktop Virtualization
May 1, 2011, 12:00am PDT
Zero client devices are changing the way people look at desktop virtualization for the workplace. In this whitepaper, IDC explores the challenges facing companies looking to implement the...
Provided by Citrix & WYSE
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Whitepapers
Making Collaboration Work for the 20th Century's Distributed Workforce
October 1, 2010, 12:00am PDT
This Forrester white paper investigates the collaboration habits of information workers by looking at where and how people are working; what kind of technology they use; and how business is...
Provided by Citrix Online
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Webcasts
Tools of Engagement: Presenting and Training in a World of Social Media
April 1, 2010, 12:00am PDT
Watch this on-demand webinar with social media expert Tom Bunzel and discover how you can employ the new Internet tools to strengthen your e-learning and presentation initiatives.
Provided by Citrix Online
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Whitepapers
The Virtual Learning Advantage: Designing a Best-in-Class VILT Program
January 1, 2010, 12:00am PST
This 3g Selling white paper explores the advantages of online training and how to design a best-in-class VITL program that increases ROI, improves engagement, eliminates travel costs and delivers...
Provided by Citrix Online
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Webcasts
7 Deadly Sins of Online Training (and How to Avoid Them)
April 1, 2011, 12:00am PDT
Join Roger Courville, Webinar expert and author of The Virtual Presenter's Handbook, for a Webinar on how to plan, design and present like an online training pro.
Provided by Citrix Online
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Case Studies
How HiDef Corporate Trumps Traditional Audio Conferencing
December 1, 2009, 12:00am PST
Check out this brief to learn how HiDef Corporate™ makes monitoring audio conferencing costs and managing users easy - allowing you to focus your time on other priorities.
Provided by Citrix Online
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Case Studies
The International Language of Business
September 1, 2010, 12:00am PDT
This Forrester infographic illustrates intriguing meeting and business communication behaviors around the globe.
Provided by Citrix Online
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Whitepapers
Business Continuity And Disaster Recovery Are Top IT Priorities For 2010 And 2011
September 1, 2010, 12:00am PDT
This white paper examines the rise in IT's prioritization of business continuity and disaster recovery (BC/DR) planning.
Provided by Citrix Online
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Whitepapers
Emergency Telecommuting
March 1, 2011, 12:00am PST
This comprehensive emergency telecommuting guide provides critical information and just-in-time solutions for those who find themselves unexpectedly working from a distance.
Provided by Citrix Online
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Whitepapers
An Empowered Report: Getting Past Cloud Security Fear Mongering
October 1, 2010, 12:00am PDT
This white paper explores key cloud security questions addressed during the 2010 Forrester Security Forum, including private versus public clouds, security standards and cloud services trends.
Provided by Citrix Online
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Whitepapers
BC and Disaster Recovery Are Top IT Priorities for 2010 and 2011
September 1, 2010, 12:00am PDT
This Forrester Research white paper examines IT's new emphasis on business continuity and disaster recovery (BC/DR) planning.
Provided by Citrix Online
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Whitepapers
The Business Impact of the Customer Experience
November 10, 2010, 12:00am PST
This Forrester Research white paper explores the relationship between revenue and a company's Customer Experience Index (CxPi) score, and it provides interactive models that illustrate how revenue...
Provided by Citrix Online
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Whitepapers
Media Tablets in the Enterprise
March 22, 2011, 12:00am PDT
Tablets bring several benefits, like increased productivity and flexibility. But they also bring security and manageability challenges. According to a commissioned study conducted by Forrester...
Provided by Dell, Inc., Intel, Inc. & Citrix Systems
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Whitepapers
High Availability and Disaster Recovery With Microsoft, Citrix and HP
February 26, 2010, 12:00am PST
Organizations must maintain the availability of IT assets and data in the event of planned or unplanned downtime. Business continuity solutions designed to prevent downtime provide high...
Provided by Citrix Systems
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Whitepapers
Desktop Virtualization: A Revolution in Desktop Computing for Everyone - Moving to a Desktop Architecture That Solves Problems Instead of Creating Them
October 4, 2009, 12:00am PDT
Why are so many IT organizations supporting 21st century enterprises with a decades-old desktop management strategy that is not working for IT or end users? Individual desktops are assembled and...
Provided by Citrix Systems
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Whitepapers
Clearly Better Virtualization With Citrix XenServer
August 1, 2008, 12:00am PDT
IT organizations successfully deploy virtualization every day to maximize utilization of existing computing resources and more quickly provision systems, services, applications and desktops....
Provided by Citrix Systems
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Whitepapers
Desktop Virtualization: A Buyer's Guide
May 1, 2008, 12:00am PDT
The next frontier in the virtualization landscape is the virtualization and centralization of desktop PCs. Desktop virtualization can be broadly defined as the physical separation of the end user...
Provided by Citrix Systems
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Whitepapers
A Guide to Ensuring Business Continuity Through the Power of Virtualization
November 13, 2009, 12:00am PST
With increasing pressure to better serve customers, ensure revenue growth and remain competitive at all times, business leaders are seeking a solution that allows them to efficiently continue to...
Provided by Citrix Systems
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Whitepapers
Better Virtualization of XenApp and XenDesktop With XenServer
June 1, 2010, 12:00am PDT
IT organizations successfully deploy virtualization every day to maximize utilization of existing computing resources and more quickly provision systems, services, applications and desktops....
Provided by Citrix Systems
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Webcasts
Desktop Virtualisation - Learn How to Add XenDesktop to Your XenApp Environment
February 8, 2010, 12:00am PST
Desktop Virtualization is one of the most loaded terms in the IT industry - and perhaps one of the most misunderstood. The presenter of this webcast explores how companies are successfully...
Provided by Citrix Systems
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Webcasts
TechTalk: Windows 7 Migration and the Desktop Virtualization Revolution
February 25, 2010, 12:00am PST
By all accounts, 2010-2011 will see organizations migrating off of Windows XP and onto Windows 7. The big question one has to ask is if the migration will follow the processes of the past that are...
Provided by Citrix Systems
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Webcasts
TechTalk: Solving Your User Profile Challenges for XenApp And/or XenDesktop
April 6, 2010, 12:00am PDT
User profiles are a critical aspect of any Citrix implementation. They impact the user experience, logon time, and more. The user requirements, infrastructure, and Citrix technologies have a...
Provided by Citrix Systems
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Webcasts
Disaster Planning: Leveraging Your IT Infrastructure for Workforce Continuity
April 8, 2010, 12:00am PDT
Through this webcast one will learn how organizations best address workforce continuity and disaster recovery through virtualization by connecting a dispersed workforce to the data, business...
Provided by Citrix Systems
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Webcasts
TechTalk: Upgrading/Migrating to Citrix XenApp 6
April 9, 2010, 12:00am PDT
Citrix XenApp 6 introduces a new architecture based on Windows Server 2008 R2. Through this webcast one will learn how to transition the current environment to XenApp 6 and the associated Platinum...
Provided by Citrix Systems
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Webcasts
Citrix XenServer Technical Master Class
April 15, 2010, 12:00am PDT
Through this webinar one will learn more about the XenServer platform, including the advanced management features of Citrix Essentials for XenServer. Bring the virtualization questions and...
Provided by Citrix Systems
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Webcasts
TechTalk: 5 Reasons to Upgrade Your Secure Gateway to Access Gateway VPX
April 28, 2010, 12:00am PDT
Through this webcast one will learn about the latest addition to Citrix's virtualization line-up - Access Gateway VPX. This virtual appliance is as secure as a hardened physical appliance, and...
Provided by Citrix Systems
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Webcasts
TechTalk: How to Maximize XenApp Global High Availability & Security
April 29, 2010, 12:00am PDT
Web Interface is one of the principle attributes of Citrix XenApp and now NetScaler MPX provides the ability run the Web Interface service support directly, without requiring a separate server....
Provided by Citrix Systems
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Webcasts
Tech Talk Webinar Series Asia Pacific: XenServer 5.5 Master Class and XenServer
May 6, 2010, 12:00am PDT
Enterprise-class, cloud-proven and FREE. Citrix XenServer enables IT organisations to get the most from their computing resources with the lowest total cost of ownership. In this webinar, the...
Provided by Citrix Systems
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Webcasts
Simple Low Cost Desktop Virtualisation for XenApp Users
May 6, 2010, 12:00am PDT
Through this webinar one will see how easy it is to introduce desktop virtualisation with a simple low cost migration path for XenApp customers. In this webinar one will learn about how to deliver...
Provided by Citrix Systems
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Webcasts
Desktop Virtualization in the Financial Services Industry: Managing Risk and Optimizing Agility in a Global Environment
May 6, 2010, 12:00am PDT
There's little doubt that desktop virtualization will become a mainstream practice in the enterprise in years to come, particularly in the financial services industry, which is begin affected by...
Provided by Citrix Systems
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Webcasts
User Virtualisation - Enabling Enterprise Scalable Desktop Virtualisation
May 21, 2010, 12:00am PDT
Citrix and AppSense demonstrate how one can simplify the move to the most cost effective and efficient virtual desktop. This webinar will cover best practice for desktop virtualization,...
Provided by Citrix Systems
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Webcasts
Desktop Management Simplified With Desktop Virtualization - K-12 Education
May 25, 2010, 12:00am PDT
The benefits of technology to schools are wide reaching and profound. But this inevitably puts pressure on existing IT resources, which must adapt to complex institutional needs while being fully...
Provided by Citrix Systems
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