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Citrix Online
(365 results)-
Whitepapers
Business Continuity And Disaster Recovery Are Top IT Priorities For 2010 And 2011
September 1, 2010, 12:00am PDT
This white paper examines the rise in IT's prioritization of business continuity and disaster recovery (BC/DR) planning.
Provided by Citrix Online
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Case Studies
The International Language of Business
September 1, 2010, 12:00am PDT
This Forrester infographic illustrates intriguing meeting and business communication behaviors around the globe.
Provided by Citrix Online
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Case Studies
How HiDef Corporate Trumps Traditional Audio Conferencing
December 1, 2009, 12:00am PST
Check out this brief to learn how HiDef Corporate™ makes monitoring audio conferencing costs and managing users easy - allowing you to focus your time on other priorities.
Provided by Citrix Online
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Whitepapers
The Virtual Learning Advantage: Designing a Best-in-Class VILT Program
January 1, 2010, 12:00am PST
This 3g Selling white paper explores the advantages of online training and how to design a best-in-class VITL program that increases ROI, improves engagement, eliminates travel costs and delivers...
Provided by Citrix Online
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Webcasts
Tools of Engagement: Presenting and Training in a World of Social Media
April 1, 2010, 12:00am PDT
Watch this on-demand webinar with social media expert Tom Bunzel and discover how you can employ the new Internet tools to strengthen your e-learning and presentation initiatives.
Provided by Citrix Online
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Whitepapers
Making Collaboration Work for the 20th Century's Distributed Workforce
October 1, 2010, 12:00am PDT
This Forrester white paper investigates the collaboration habits of information workers by looking at where and how people are working; what kind of technology they use; and how business is...
Provided by Citrix Online
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Whitepapers
Working Smarter and Getting Better Marketing ROI in 2011: How Webinars Generate the Greatest Return
January 1, 2011, 12:00am PST
Webinars have leveled the marketing playing field. Today's SMBs can seriously compete with large companies in market reach and thought leadership, while generating a significant ROI. This new...
Provided by Citrix Online
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Whitepapers
How to Create and Run a Winning Webinar Series eGuide
July 1, 2010, 12:00am PDT
A successful marketing Webinar series can educate your prospects on your company's uniqueness, create a competitive advantage, dramatically increase lead flow, and drive sales."" This new eGuide...
Provided by Citrix Online
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Whitepapers
Generate Leads with Social Media Strategy: 6 Steps to Fill Up Sales Funnel
January 1, 2010, 12:00am PST
There's definitely a science to leveraging social media for lead generation. In fact, with the right strategy, social media's impact on your lead gen efforts can be downright powerful. In this...
Provided by Citrix Online
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Whitepapers
The New Formula for Generating High Quality Leads in 2011
January 1, 2011, 12:00am PST
More is not always better. That's why marketers are shifting lead-gen efforts from quantity to quality. But how do you target and engage the best prospects so that fewer leads pack a punch? This...
Provided by Citrix Online
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Whitepapers
Optimize a Lead Nurturing Campaign: 5 Steps to Boost Conversation and Warm a Cold List
January 1, 2011, 12:00am PST
Like any relationship, leads need nurturing. But what if your prospect list has grown cold? Is it too late to revive it? This MarketingSherpa white paper explores how to optimize your lead...
Provided by Citrix Online
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Whitepapers
How to Become an Innovative Sales Manager in Four Virtual Steps
January 1, 2011, 12:00am PST
This SellingPower white paper explores four strategic ways sales managers can win by leveraging virtual tools for internal team collaboration, client presentations, training and more.
Provided by Citrix Online
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Whitepapers
5-Minute Sales Meetings
January 1, 2011, 12:00am PST
This new one-pager by sales strategist and author Jill Konrath explores four essential steps to creating an irresistible five-minute sales meeting.
Provided by Citrix Online
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Whitepapers
7 Hot Email Prospecting Tips
January 1, 2011, 12:00am PST
This one-pager by Jill Konrath, sales strategist and author, outlines seven essential guidelines that will increase your email prospecting success.
Provided by Citrix Online
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Whitepapers
The Ultimate Guide to Email Prospecting
January 1, 2011, 12:00am PST
This new eBook by Jill Konrath, sales strategist and author, explores how to craft an email message that grabs the attention of prospects and compels them to continue the conversation.
Provided by Citrix Online
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Whitepapers
Six Solutions for What's Keeping Support Executives up at Night
July 1, 2011, 12:00am PDT
The challenges of today's service and support environment just might be keeping you awake at night. The expectations are great and the daily demands relentless. But there's hope. "By moving away...
Provided by Citrix Online
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Whitepapers
2011 State of the Industry: Six Trends Every Support Organization Must Know
July 1, 2011, 12:00am PDT
Want to take a look under the hood of today's support organizations? SupportIndustry.com recently surveyed nearly 500 organizations about their support infrastructure and the tools and processes...
Provided by Citrix Online
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Whitepapers
Leveraging A Remote Support Platform to Create a Service Dashboard
May 1, 2010, 12:00am PDT
Customer support is arguably the most metrics-driven department in most companies. But without a consolidated view - or dashboard - of all critical metrics, there's no clear, quick view of an...
Provided by Citrix Online
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Whitepapers
Recruit and Build the Right Team for Your Service Desk
July 1, 2011, 12:00am PDT
Your people are your most valuable asset. "To build the right team of people for your service desk, you need a comprehensive and pragmatic recruitment process." This new Service Desk Institute...
Provided by Citrix Online
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Whitepapers
6 Steps to Promoting Your Online Events Like a Social Media Maven
October 1, 2012, 12:00am PDT
Companies large and small are plugging into social media's power to start conversations with customers and prospects. Nowhere is this method of promotion more applicable than in online events....
Provided by Citrix Online
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eBooks
Webinar Ready: A Step by Step Guide to Hosting Successful Webinars
October 1, 2012, 12:00am PDT
Like any good performance, the live webinar should capture attention and stir discussion. For the content marketer, this conversation ends only when the curtain falls on a successful sale. You're...
Provided by Citrix Online
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Whitepapers
The Secret Formula for Webinar Presentations that Work Every Time
October 5, 2012, 12:00am PDT
Text-heavy slides and large photos bore your audience and bog down the presentation. It's time to redesign your slide deck with a few simple tricks. One of the most important factors in your...
Provided by Citrix Online
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Whitepapers
The Power User's Guide To Successful Webinars
October 1, 2012, 12:00am PDT
Webinars are powerful tools - especially when you know how to create, promote and deliver them like a power user. Interactive online webinars have emerged as the gold standard in B2B marketing....
Provided by Citrix Online
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Whitepapers
Leveraging the Power of Video Conferencing for Business: Best Practices for Supporting Collaboration in the 21st Century
October 1, 2012, 12:00am PDT
As more employees join the ranks of a dispersed workforce, the way we work together is undergoing a significant transformation - a transformation greatly aided by new video conferencing...
Provided by Citrix Online
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Whitepapers
Building Trust in the Modern Workplace
October 1, 2012, 12:00am PDT
Without trust, relationships fail - and without relationships, businesses fail. Today's virtual office tools benefit employees and businesses alike - but only if managers can trust their...
Provided by Citrix Online
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Whitepapers
Business without Borders: How to Cost Effectively Conduct Global
October 1, 2012, 12:00am PDT
Enabling people in your organization to collaborate on a global scale has been costly and complicated - until now. We work in a global workforce where business reaches beyond our borders and over...
Provided by Citrix Online
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Whitepapers
What IT Directors need to know about Video Conferencing for Business
October 1, 2012, 12:00am PDT
Video conferencing is changing the way we communicate, collaborate and get work done. That's why choosing the right solution is critical to the entire business. IT departments are anxious to...
Provided by Citrix Online
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Whitepapers
Virtual & Superior: How to Build Teams that Get Things Done Part 1
October 1, 2012, 12:00am PDT
A project manager's most important priority is building a solid team that delivers results, regardless of location. The era of virtual teams is here. This ProjectsAtWork white paper shows you...
Provided by Citrix Online
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eBooks
The Ultimate Guide to Email Prospecting
October 1, 2012, 12:00am PDT
In 2.7 seconds, a prospect will decide whether to read, forward or delete your email. (How are we doing so far?) This new eBook by Jill Konrath, sales strategist and author, explores how to craft...
Provided by Citrix Online
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eBooks
Selling in a Volatile Economy
October 1, 2012, 12:00am PDT
The same thing that keeps you awake at night keeps your prospects and customers up, too: A volatile economy. You need some fresh strategies to make it easier for your prospects to move forward...
Provided by Citrix Online
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Whitepapers
The anywhere worker: Essential tools to keep teams connected
November 13, 2012, 12:00am PST
In this increasingly mobile world -- where work is outsourced and international partnerships are formed quickly and easily -- workers need to be able to collaborate with colleagues, share...
Provided by Citrix Online
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Presentations
GoToMyPC Corporate Flash Demo
October 1, 2007, 12:00am PDT
Citrix GoToMyPC Corporate provides the simplest, most reliable and most cost-effective secure remote access to a desktop PC. But have you ever wondered how it works? Watch the GoToMyPC Corporate...
Provided by Citrix Online
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White Papers
Forrester Research on Network Strategy
February 17, 2011, 12:00am PST
Free Forrester Report shows how to focus your network strategy on user experience and effectively deliver the services your users need to be productive. This guide helps you understand why...
Provided by Citrix Systems, Inc.
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White Papers
Is Your Load Balancer Cloud-Ready?
August 1, 2011, 12:00am PDT
Build a Cloud computing infrastructure with maximum availability, performance and security. Free guide shows you how the leading load balancing technology can: Support public, private or hybrid...
Provided by Citrix Systems, Inc.
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White Papers
Scale the Data Tier with NetScaler Intelligent Load Balancing
August 1, 2011, 12:00am PDT
Download this free Citrix white paper to learn how Citrix® NetScaler® SQL Intelligent Load Balancing boosts scalability, availability and security in the data tier. Social networking,...
Provided by Citrix Systems, Inc.
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White Papers
Scale Up: Take Web Application Performance to the Next Level
August 1, 2011, 12:00am PDT
This free Citrix white paper explains how to improve the user experience for your critical web applications while also reducing costs. Read it to learn how Citrix® NetScaler® provides:...
Provided by Citrix Systems, Inc.
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White Papers
Integrated Application Firewall Security with NetScaler
August 1, 2011, 12:00am PDT
Protect your network from application-layer attacks and deliver apps without compromising performance. Free guide shows how you can benefit from having an app firewall seamlessly integrated into...
Provided by Citrix Systems, Inc.
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White Papers
Pay As You Grow Tech Guide
August 1, 2011, 12:00am PDT
Meet your current app delivery needs with the added ability to easily scale with future growth. "Pay-As-You-Grow" is a unique solution from Citrix that helps you handle unpredictable traffic and...
Provided by Citrix Systems, Inc.
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White Papers
Testing: NetScaler 2048-bit SSL performance
September 13, 2011, 12:00am PDT
NetScaler 9.2 boosts SSL performance with 2048-bit keys five times to meet the needs of customers as they transition to 2048-bit key sizes. Extending NetScaler's nCore architecture to better...
Provided by Citrix
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Whitepapers
Protecting Virtual Machines: The "Best of VMworld" Approach
November 7, 2007, 12:00am PST
IT managers and executives have enthusiastically embraced server virtualization because it greatly increases server utilization, reduces capital costs and cuts operating expenses. And a growing...
Provided by Citrix Systems
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Whitepapers
Web Conferencing Training Trends 2010: North America
March 31, 2010, 12:00am PDT
Organizations are increasingly choosing online training in an effort to optimize efficiency. And it seems to be delivering big payoffs. But what's behind this accelerating trend? This new 1080...
Provided by Citrix Online
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Whitepapers
Engage! How to Avoid the Seven Sins of Live, Online Presentations
August 31, 2009, 12:00am PDT
Webinars have become a common business practice. They reduce travel time and costs, increase geographic reach and enable greater efficiency. But to maximize the benefits, you've got to engage...
Provided by Citrix Online
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Whitepapers
Maximizing the Value of Online Learning in Your Organization
March 31, 2010, 12:00am PDT
In this eBook, Terrence Gargiulo, president of makingstories.net, explores the fundamentals of online learning, including drivers, benefits and how to create an online learning strategy that...
Provided by Citrix Online
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Whitepapers
How to Market Training: Four Principles of Effective Online Learning
December 31, 2009, 12:00am PST
While it's true that online training reaches more people in more places in less time, you've got to do more than just reach trainees - you've got to engage them. That means you need to provide...
Provided by Citrix Online
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Whitepapers
How to Move Your Training Program Online
December 31, 2009, 12:00am PST
The pressure is on for trainers to reach more customers and employees quickly - regardless of location - but without increasing headcount. Forget the private jet and unlimited fuel budget � you're...
Provided by Citrix Online
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Whitepapers
Five Keys to Getting Started with Interactive Online Training
December 31, 2008, 12:00am PST
Online training represents progress in organizational effectiveness that can no longer be ignored. Download the 1080 Group research brief, Five Keys to Getting Started with Interactive Online...
Provided by Citrix Online
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Whitepapers
How to Promote the Value of Online Training Within Your Organization
April 1, 2010, 12:00am PDT
This white paper explores the benefits and ROI of online training and takes an in-depth look at how two innovative companies successfully implemented Web-based training. Online training enables...
Provided by Citrix Online
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Downloads
Today's Mobile Workforce & What It Means for Your Business
March 1, 2010, 12:00am PST
Listen to this podcast to hear Jim Ware and Charles Grantham, co-founders of The Future of Work program, discuss today's growing mobile workforce and what it means to your business, how to enable...
Provided by Citrix Online
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Whitepapers
The Business Case for Web Commuting
March 1, 2010, 12:00am PST
This new white paper explores the challenges to creating an infrastructure that supports remote workers, thus enabling an organization to accomplish its primary Web-commuting goals of reducing...
Provided by Citrix Online
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Webcasts
The Business Impact of a Workshifting Culture: Corporate America and the Mobile Workforce
March 31, 2010, 12:00am PDT
Watch this on-demand webinar with Justin Levy, General Manager of New Marketing Labs and 15-year workshifting veteran. Levy will discuss the evolution of corporate culture and how your company can...
Provided by Citrix Online
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Whitepapers
Evaluating Secure Remote Desktop Access Models
May 1, 2009, 12:00am PDT
This Tolly report compares Software as a Service (SaaS) via Citrix� GoToMyPC� Corporate to traditional virtual private networks (VPNs). The report also includes a side-by-side comparison chart and...
Provided by Citrix Online
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Whitepapers
The Employee Point of View: The Economic Downturn
March 1, 2010, 12:00am PST
This new SHRM Research white paper takes a close look at how employees are responding to the recession, uncovers anticipated post-recession trends and provides simple, cost-effective strategies...
Provided by Citrix Online
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Whitepapers
Leveraging GoToMyPC Corporate to Boost Productivity
July 20, 2009, 12:00am PDT
In this new white paper, discover how to improve overall corporate productivity by leveraging Web-based remote access such as Citrix� GoToMyPC� Corporate.
Provided by Citrix Online
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Webcasts
Leveraging Social Media as a Support Channel
March 31, 2010, 12:00am PDT
Watch this on-demand webinar to hear John Ragsdale, VP of technology research at Technology Services Industry Association (TSIA), share the advantages and risks of embracing social media for...
Provided by Citrix Online
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Whitepapers
Leveraging the Web Collaboration Capabilities within Remote Support
November 1, 2009, 12:00am PDT
This new TSIA white paper provides an overview of Web collaboration, explores how companies are utilizing its capabilities within technical support and details its business value.
Provided by Citrix Online
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Whitepapers
The Next Frontier for Support Centers
March 31, 2010, 12:00am PDT
This smith+co white paper explores the importance of the customer experience and the role of technology in creating, nurturing and strengthening customer relationships with every single interaction.
Provided by Citrix Online
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Whitepapers
Improving First-Call Resolution with Team Collaboration Technology
December 17, 2009, 12:00am PST
This new white paper examines key challenges facing customer support organizations and explores the many advantages of collaborative remote support, including ad hoc training, faster first-contact...
Provided by Citrix Online
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Whitepapers
The Help Desk Is on the Critical Path for Pandemic/Disaster Recovery
October 22, 2009, 12:00am PDT
When a workplace disruption hits, you need to act fast to ensure your employees are safe, keep them informed and maintain productivity. This new Forrester white paper explores the critical role...
Provided by Citrix Online
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Whitepapers
Controlling the Cost of Audio Conferencing
December 1, 2009, 12:00am PST
Audio conferencing is a vital tool for business communication but the fees most services charge for operator-assisted calls can really add up. This Wainhouse Research application brief explores...
Provided by Citrix Online
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Whitepapers
Virtual Desktop ROI: Calculating Comparative Return on Investment for Virtual Desktops
August 29, 2008, 12:00am PDT
Citrix has created a return on investment (ROI) calculator for centrally-delivered virtual desktops, using Forrester's Total Economic Impact methodology. This novel tool compares acquisition and...
Provided by Citrix Systems
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Whitepapers
Accelerating Microsoft Windows 7 Migrations With Citrix XenApp
September 1, 2009, 12:00am PDT
Whether organizations have migrated to Microsoft Windows Vista or are still on Microsoft Windows XP, it's not a question of if they will migrate to Microsoft Windows 7, but when. Companies are...
Provided by Citrix Systems
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Webcasts
Audio Conferencing That Won't Break the Bank
March 1, 2010, 12:00am PST
Whether you are having an internal meeting, customer meeting or a large Webinar, you rely on audio conferencing to get your work done and decisions made. What if you could partner with a...
Provided by Citrix Online
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Webcasts
How Web Controls Are Changing Audio Conferencing
March 1, 2010, 12:00am PST
While the advent of the Web changed the way we do just about everything, audio conferencing kept a steady low profile. Until now. The next generation of audio conferencing adds Web-based...
Provided by Citrix Online
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Webcasts
"Dialing In" Has Changed Forever
February 11, 2010, 12:00am PST
Virtually every business needs audio conferencing and it's a great low-cost tool for connecting your team. But the options available today are overwhelming and complicated features, non-intuitive...
Provided by Citrix Online
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Whitepapers
The Value of Web-Based Audio Conferencing
December 1, 2009, 12:00am PST
Companies are on the hunt for ways to increase productivity without much IT investment. So it should come as no surprise that many organizations are choosing Web-based audio conferencing to...
Provided by Citrix Online
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Whitepapers
Audio Conferencing 2.0: Control Costs & Simplify Administration
July 22, 2009, 12:00am PDT
Audio conferencing has seen very few innovations in recent years � unless you consider complicated operations and added expenses to be significant milestones. Simply put, the industry has been...
Provided by Citrix Online
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Whitepapers
Optimizing Windows XP for XenDesktop
February 18, 2010, 12:00am PST
Citrix XenDesktop is a desktop virtualization solution that delivers a complete Windows desktop experience as an on-demand service to any user, anywhere. Most large implementations of XenDesktop...
Provided by Citrix Systems
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White Papers
Windows 7 made easier with Citrix XenDesktop
March 8, 2010, 12:00am PST
While Windows 7 adoption may be a daunting proposition, most of the potential challenges have more to do with outdated IT practices for provisioning and management. This whitepaper looks at how...
Provided by Citrix Systems, Inc.
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Whitepapers
Desktop Virtualization: Overcoming Five Real-World Challenge
January 1, 2009, 12:00am PST
The business case for desktop virtualization is compelling, especially when a large or variable number of end-users work using similar OS and applications platforms. Organizations can unlock...
Provided by Citrix Systems
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Whitepapers
Optimized Virtualization With Citrix, Dell and Intel
September 1, 2009, 12:00am PDT
To succeed in today's increasingly complex and demanding business environments, IT departments must be able to take on greater workloads, support greater demand for user productivity and manage...
Provided by Citrix Systems
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Whitepapers
Five Reasons Why You Need Citrix Essentials for Hyper-V Now
June 1, 2009, 12:00am PDT
Server virtualization has the potential to yield dramatic savings through consolidation of datacenter infrastructure, streamlined delivery of server workloads and more scalable IT administration....
Provided by Citrix Systems
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Whitepapers
Technical and Commercial Comparison of Citrix XenServer and VMware
August 1, 2009, 12:00am PDT
This paper provides a technical and commercial comparison of Citrix XenServer and VMware vSphere, two of the leading server virtualization products on the market. As this comparison will...
Provided by Citrix Systems
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Whitepapers
Licensing: Setting Up the License Server on a Microsoft Cluster
July 23, 2008, 12:00am PDT
This white paper provides details about setting up the Citrix License Server on a Microsoft Cluster. Cluster servers are groups of computers that are combined to increase availability,...
Provided by Citrix Systems
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Whitepapers
Cloud Networking Services
June 1, 2009, 12:00am PDT
Cloud computing is a compelling way to deliver web-based and non-web-based applications that better utilize the physical infrastructure, while lowering costs by moving from silos of expensive...
Provided by Citrix Systems
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Whitepapers
Support Strategies: Customer Experience Management
November 6, 2009, 12:00am PST
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your...
Provided by Citrix Online
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Whitepapers
Best Practices for Translating Customer Satisfaction into Revenue
November 6, 2009, 12:00am PST
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is...
Provided by Citrix Online
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Whitepapers
Forrester Strategies for Assessing IT Business Satisfaction
October 29, 2009, 12:00am PDT
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
Provided by Citrix Online
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Whitepapers
3 Strategies for Reducing IT Support Costs
October 29, 2009, 12:00am PDT
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing...
Provided by Citrix Online
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Whitepapers
Applying Remote Support Technology for Maximum Impact
October 20, 2009, 12:00am PDT
This ServiceXRG white paper explores 5 strategic applications of remote support that yield maximum benefit and how to measure their business impact.
Provided by Citrix Online
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Whitepapers
Ziff Davis Research: Supporting Employees Anytime, Anywhere
October 20, 2009, 12:00am PDT
This white paper takes an in-depth look at the challenges of supporting today's workforce and how Software-as-a-Service (SaaS) enables IT to provide secure, effective remote support - anytime and...
Provided by Citrix Online
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