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White Papers
The Ease of ITIL
June 1, 2009, 12:00am PDT
The Information Technology Infrastructure Library (ITIL) offers a concept for service management in IT department. This concept is a set of best practices for service management processes,...
Provided by COSA
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White Papers
The Ease of ITIL
June 1, 2009, 12:00am PDT
The Information Technology Infrastructure Library (ITIL) offers a concept for service management in IT department. This concept is a set of best practices for service management processes,...
Provided by COSA
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