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White Papers
From the Call Center to the Executive Suite : The Value of Customer Operations Performance Management
January 1, 2008, 12:00am PST
The need for greater operational control over the enterprise is a trend that is gathering momentum across a wide range of industries. At stake is the requirement for lower costs, greater...
Provided by EAC
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White Papers
From the Call Center to the Executive Suite : The Value of Customer Operations Performance Management
January 1, 2008, 12:00am PST
The need for greater operational control over the enterprise is a trend that is gathering momentum across a wide range of industries. At stake is the requirement for lower costs, greater...
Provided by EAC
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