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Global 360
(2 results)-
White Papers
Persona-Based BPM: Filling in the Missing Links in Process Management
September 1, 2009, 12:00am PDT
BMP can be transformational but far too often it is not because there are missing links in the common approach to process that limits results for the majority of initiatives. This whitepaper shows...
Provided by Global 360
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Case Studies
Global 360 Case Study: Major Wireless Carrier
April 6, 2009, 12:00am PDT
This major wireless carrier needed a process and document management solution to process correspondence from offshore call centers more efficiently while improving customer response times. The...
Provided by Global 360
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Case Studies
Global 360 Case Study: Major Wireless Carrier
April 6, 2009, 12:00am PDT
This major wireless carrier needed a process and document management solution to process correspondence from offshore call centers more efficiently while improving customer response times. The...
Provided by Global 360
-
White Papers
Persona-Based BPM: Filling in the Missing Links in Process Management
September 1, 2009, 12:00am PDT
BMP can be transformational but far too often it is not because there are missing links in the common approach to process that limits results for the majority of initiatives. This whitepaper shows...
Provided by Global 360
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