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Global Knowledge
(179 results)-
Whitepapers
77 Features for Windows 7 that Every IT Professional Should Know About
April 1, 2010, 12:00am PDT
Windows 7 builds on Windows Vista's positives and eliminates many of the negatives. It adds new functionality, is less resource-hungry, and starts and shuts down noticeably faster. Whether you're...
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Whitepapers
Windows 7 Troubleshooting Tips
October 26, 2010, 12:00am PDT
Your company has finally migrated to Windows 7. Congratulations! And now you have your first support call. This Microsoft white paper will tell you all you need to know about the new...
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Whitepapers
Basics of IP Address Subnetting
February 20, 2012, 12:00am PST
IP Address Subnetting is a complicated topic that can be confusing for many IT professionals. While you may be using one of the free subnet calculators available on the internet, knowing the...
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Whitepapers
The TCP/IP and OSI Models
March 9, 2011, 12:00am PST
TCP/IP and OSI are two well-known sets of communication protocols that have similarities and differences. This white paper discusses the history of each model, along with the characteristics and...
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Whitepapers
Seven Security Myths of Windows 7
May 10, 2012, 12:00am PDT
Network security is everyone's concern, and this applies to computer security as well. Many security breaches occur due to user ignorance of basic security principles, not malicious intent....
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Whitepapers
15 Top Paying Certifications for 2013
January 14, 2013, 12:00am PST
Having earned an IT certification, many individuals think they are automatically entitled to a huge raise. The truth is that several factors, including geography, industry, experience, and yes,...
Provided by Global Knowledge
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Whitepapers
2013 IT Skills & Salary Report
March 8, 2013, 12:00am PST
The results are in and analysis is complete from our sixth annual IT Skills and Salary Survey. This was our first in partnership with Windows IT Pro and our largest survey ever. In fact, this...
Provided by Global Knowledge
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Whitepapers
Learning How To Learn Hadoop
January 11, 2013, 12:00am PST
Learning how to program and develop for the Hadoop platform can lead to lucrative new career opportunities in Big Data. But like the problems it solves, the Hadoop framework can be quite complex...
Provided by Global Knowledge
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Whitepapers
The Value of ITILĀ® Certification
January 10, 2013, 12:00am PST
The professional certification industry has grown significantly in conjunction with increased growth of various aspects of the information technology field. The Information Technology...
Provided by Global Knowledge
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Whitepapers
Why ITIL® Is Important
March 12, 2012, 12:00am PDT
This paper discuss several concepts and techniques that ITIL promotes, including ensuring accountability, defining and enforcing boundaries, and conducting consistent and predictable activities in...
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Whitepapers
802.1X Explained
October 2, 2012, 12:00am PDT
BYOD (Bring your own Device) is the term we have tried to put in the furthest, darkest place in our mind. Why do we react this way? The answer is that change scares us. Today, we are going to...
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Whitepapers
Virtualization 101
January 26, 2012, 12:00am PST
This white paper defines virtualization and focuses on how certain trends, such as server virtualization, are changing the datacenter. We'll look at what makes virtualization so compelling to...
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Whitepapers
Demystifying VLAN Trunk Protocol
December 19, 2012, 12:00am PST
Of the many protocols that Cisco has created over the years, one of the most feared and often misunderstood is VTP, or Virtual Local Area Network (VLAN) Trunk Protocol. The original intention was...
Provided by Global Knowledge
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Whitepapers
Change Is Constant: PMBOK Guide® 5th Edition
January 4, 2013, 12:00am PST
On December 31, 2012 the fifth edition of the PMBOK Guide® was released and once again the profession of project management moved forward. As we wrap up the current four-year review cycle and...
Provided by Global Knowledge
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Whitepapers
Sysinternals: Free Windows Server 2008 Utilities You Should Know About
October 3, 2011, 12:00am PDT
Several years ago, Microsoft bought Sysinternals and, well, "internalized" it. The good news is that many of the old tools, as well as some updates and new tools, are still available. If you don't...
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Whitepapers
Building a Cisco Certification Lab
September 25, 2012, 12:00am PDT
Building a flexible lab environment is an essential and critical part of any certification study environment. The first step, either the CCENT or CCNA, requires an environment that is complete...
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Whitepapers
Mind the Gap: What is an ITIL® Gap Analysis?
March 12, 2012, 12:00am PDT
Organizations adopting ITIL best practices almost always ask, "Where do I begin?". The answer is a gap analysis. ITIL describes a gap analysis as a means of identifying areas where an organization...
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Whitepapers
Five Secrets for Successfully Virtualizing Desktops
April 4, 2012, 12:00am PDT
These five "secrets" to virtulizaing desktops will greatly increase the chance of a successfully VDI implementation. It is very important to plan for this; to balance the hardware environment to...
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Whitepapers
Top Eight Features of Windows 8 Client
May 1, 2012, 12:00am PDT
Windows 8 is still Longhorn (albeit "Longhorn point two"), and when you find your way to Windows Explorer, the Registry Editor, the various control panels, and administrative tools, you will be in...
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Whitepapers
Hyper-V Server 2008 R2: Free Virtualization without a Server Operating System
February 22, 2011, 12:00am PST
Virtualization is a hot topic, with a number of techniques, tools, and technologies available. Some of the benefits of virtualization include hardware cost savings, role separation, configuration...
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Whitepapers
10 Essential Security Policies
May 11, 2011, 12:00am PDT
Every organization needs a corporate security policy to firmly establish guidelines that will keep the company's resources and knowledge safe. This white paper discusses ten such guidelines that...
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Whitepapers
Network Management: The Foundation for Troubleshooting
February 13, 2013, 12:00am PST
In many areas of human experience, there is a substantial variance between theoretical concepts and applied practice; the same general principle applies to the world of computer networking. No...
Provided by Global Knowledge
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Whitepapers
Project Management: Communication is the Key to Management and Leadership
August 9, 2012, 12:00am PDT
Project managers lead groups of people or teams, share a vision with them, control and direct project activities, and communicate with their teams and with other stakeholders, ensuring the...
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Whitepapers
In the Trenches: Eight Tips-n-Tricks For Microsoft
September 28, 2012, 12:00am PDT
Have you ever scratched your head and wondered why that group policy setting hasn't taken? Learn the best ways to deploy and troubleshoot Group Policies in your environment. Through eight...
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Whitepapers
Network Performance Monitoring
October 2, 2012, 12:00am PDT
Almost all networks have plenty of network monitors. When something goes wrong, the help desk or the NOC (Network Operating Center) will get a few too many spontaneous alerts from users. That...
Provided by Global Knowledge
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Whitepapers
12 Steps to Bring Your Own Device (BYOD) Success
April 16, 2012, 12:00am PDT
IT departments have multiple opportunities and challenges as a result of the Bring Your Own Device (BYOD) invasion. The most common opportunity is to reinforce enterprise network security from...
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Whitepapers
Building a Home Lab for VMware vSphere5
May 23, 2012, 12:00am PDT
I often get asked by my students how to setup a home lab for study after class, and the result is this white paper. This paper is broken down into three major sections: the hardware required, the...
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Whitepapers
10 Current Security Threats for Individuals
October 11, 2011, 12:00am PDT
We now live in a world where new threats are poised to cause us harm in ways most of us never dreamed possible. The convenience and benefits of Internet access, always-on connectivity, and mobile...
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Whitepapers
Fundamentals of SCSI and iSCSI
July 25, 2011, 12:00am PDT
SCSI (Small Computer Systems Interface), which is present in all personal, defines an initiator/target client/server relationship that includes addresses, commands, and specified operations. The...
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Whitepapers
Multiprotocol Label Switching (MPLS) Overview
November 3, 2010, 12:00am PDT
Multiprotocol Label Switching (MPLS) is defined as "a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to...
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Whitepapers
Ten Rules of RIPv2
January 24, 2012, 12:00am PST
Over the years, the need for RIP has declined as IP-based networks evolve into more complex topologies. However, there is still a valid use for RIP, especially with the added features found in...
Provided by Global Knowledge
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Whitepapers
CompTIA: Updates to A+ Certification Exams
January 4, 2013, 12:00am PST
Discover the differences between the 700 Series and 800 Series exams for the CompTIA (vendor neutral) A+ certification. Explore the test format and content from a bird's eye view, as well as some...
Provided by Global Knowledge
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Whitepapers
Virtualization: Myths vs. Facts
March 5, 2012, 12:00am PST
Examine fifteen common myths surrounding virtualization, including many that prevent IT administrators (or their bosses) from getting the maximum value from virtualization. This paper is designed...
Provided by Global Knowledge
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Whitepapers
Network+ 2011 Exam N10-005 Updates
March 30, 2012, 12:00am PDT
On December 1, 2011, CompTIA released the latest Network+ exam, N10-005, that will replace the old N10-004 exam on August 1, 2012. The Network+ exam focuses on skills and knowledge of a general...
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Whitepapers
Five Secrets for Successfully Virtualizing a Data Center
April 4, 2012, 12:00am PDT
Here are some secrets, tips, and tricks for virtualizing your datacenter. We want to introduce some best practices for virtualization, while not being too biased towards one virtualization vendor...
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Whitepapers
The Network Manager Checklist for Cloud
December 20, 2011, 12:00am PST
According to the U.S. National Institute of Standards and Technology, "Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing...
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Whitepapers
The Top 10 Reasons all IT Professionals Should Learn Project Management
May 29, 2012, 12:00am PDT
Do your IT projects seem to be working out as you had planned? Do you have a plan? Could it be that there might just be a better way? A better approach, a different method, something that's been...
Provided by Global Knowledge
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Whitepapers
Address Translation (NAT) and Port Address Translation (PAT)
October 19, 2010, 12:00am PDT
It's common today to use private addressing within an Autonomous System (AS), a collection of routers and subnets under a common administrative domain. The problem is that per RFC 1918 (Address...
Provided by Global Knowledge
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Whitepapers
Windows 8 Reality
April 18, 2012, 12:00am PDT
Windows 8 is a Tablet OS first and foremost. Microsoft is designing Windows 8 to run on any type of form-factor, but its roots will be the slate or tablet style of interface. Personally, I know it...
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Whitepapers
Seven Tips for Troubleshooting VMware vSphere5
May 31, 2012, 12:00am PDT
Here are seven tips for working with vSphere, including: Logging in via Command Line, dealing with connection problems using ssh to an ESXi host; network performance issues; possible storage...
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Whitepapers
vTerminology: A Guide to Key Virtualization Terminology
April 24, 2013, 12:00am PDT
One of the most important steps in mastering a new technology is learning the associated terminology or vocabulary. In the IT field, this can be a very challenging step, as much of the terminology...
Provided by Global Knowledge
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Whitepapers
Introduction to Avaya ERS
April 22, 2013, 12:00am PDT
This is the first of a series of white papers that will explore the features and functionality of the Avaya Ethernet Routing Switch (ERS) product line. This paper focuses on the various hardware...
Provided by Global Knowledge
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Whitepapers
Get Certified - Avaya Communication Manager
April 22, 2013, 12:00am PDT
The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products....
Provided by Global Knowledge
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Whitepapers
CallPilot Manager - Server Settings Link
April 22, 2013, 12:00am PDT
One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can view the number of channels installed on the system, the features that are...
Provided by Global Knowledge
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Whitepapers
10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition
April 22, 2013, 12:00am PDT
IT is a very fast changing industry - what is hot today may be a tiny niche market in only a few years, while things few have heard of may be huge trends in the same timeframe. There are many new...
Provided by Global Knowledge
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Whitepapers
Getting Started with Cisco Unified Communications Technologies
April 22, 2013, 12:00am PDT
The shift from traditional telephony, based on circuits, to Unified Communications (or VoIP) began a number of years ago and continues to dominate the voice landscape today. While simply learning...
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Whitepapers
Foundational Focus: OSI Model - Breaking Down the 7 Layers
April 22, 2013, 12:00am PDT
The OSI model is a conceptual tool used to discuss and describe network functions. The use of a standard reference model is essential to communicate ideas as well as create new technologies. It is...
Provided by Global Knowledge
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Whitepapers
KVM Security in the Cloud: A Choice That Matters
April 22, 2013, 12:00am PDT
With many IT departments moving their infrastructure to the cloud, security-related concerns due to a shared environment have become increasingly prominent. While open source virtualization has...
Provided by Global Knowledge
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Whitepapers
Performance and Troubleshooting with esxtop
April 22, 2013, 12:00am PDT
The utility that many senior VMware administrators rely on to address performance and troubleshooting issues is the built-in utility called ESXTOP. The tool has been built in to the hypervisor,...
Provided by Global Knowledge
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Whitepapers
vCenter Operations Manager (vCOPS): What It Is and Why You Should Use It
March 13, 2013, 12:00am PDT
For years, vSphere has had alarms to let you know when things are above or below thresholds you specify. The problem is that these thresholds are static; you set a value and are notified if it is...
Provided by Global Knowledge
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Whitepapers
Legal Issues of Cloud Forensics
March 6, 2013, 12:00am PST
Cloud forensics involves exploring issues a company and its forensic examiner may face when suffering a breach of company information in the cloud. If they need to collect information from the...
Provided by Global Knowledge
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Whitepapers
Apache Hadoop: the Swiss Army Knife of IT
March 13, 2013, 12:00am PDT
While Apache Hadoop originated as a batch process, big data analysis framework, today's uses of the technology have evolved and grown dramatically. From low-cost data storage, to OLAP, NoSQL...
Provided by Global Knowledge
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Whitepapers
Cisco Service Provider Next Generation Networks
March 4, 2013, 12:00am PST
What is Cisco Service Provider Next Generation Networks (IP NGN) and why do we care? This white paper will answer those questions and look at some of the technologies that are used within those...
Provided by Global Knowledge
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Whitepapers
Cisco Telepresence Zones
March 7, 2013, 12:00am PST
There are many zones in Cisco TelePresence products; so many, in fact, that there is a lot of confusion about the different zones and their uses. The concept of zones originally came from the...
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Whitepapers
Troubleshooting Cisco Switches
March 13, 2013, 12:00am PDT
When an outage or network incident takes place, it can often create an intense burden for the engineers called upon to assist. As is the case with many emergencies, the demand for action and...
Provided by Global Knowledge
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Whitepapers
Password Change Service - Avaya CallPilot
March 20, 2013, 12:00am PDT
Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an...
Provided by Global Knowledge
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Whitepapers
2013 IT Skills & Salary Report
March 8, 2013, 12:00am PST
The results are in and analysis is complete from our sixth annual IT Skills and Salary Survey. This was our first in partnership with Windows IT Pro and our largest survey ever. In fact, this...
Provided by Global Knowledge
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Whitepapers
Role-Based Access Control in Avaya Aura
February 11, 2013, 12:00am PST
Explore the steps necessary to create new roles and assign them to users. You will understand the benefits and flexibility of Avaya Aura System Manager coupled with the level of security it...
Provided by Global Knowledge
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Whitepapers
Network Management: The Foundation for Troubleshooting
February 13, 2013, 12:00am PST
In many areas of human experience, there is a substantial variance between theoretical concepts and applied practice; the same general principle applies to the world of computer networking. No...
Provided by Global Knowledge
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Whitepapers
Unifying Avaya Aura Messaging
February 15, 2013, 12:00am PST
Avaya Aura Messaging is the newest messaging product for the Avaya Aura platform. AAM brings flexibility that is beneficial in today's market place with Linux-based servers, system platform...
Provided by Global Knowledge
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Whitepapers
Simplifying VMware vCloud
February 25, 2013, 12:00am PST
This white paper has three main goals. The first is to generate a better understanding of the cloud in both the business and IT communities. The second is to describe the major components of...
Provided by Global Knowledge
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Whitepapers
VMware vCloud Director 5.1 Networking Concepts
February 27, 2013, 12:00am PST
VMware vCloud Director engineers the provisioning of the software-defined datacenter layer to allow for a complete virtual datacenter delivery within a short period of time. This software-defined...
Provided by Global Knowledge
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Whitepapers
Demystifying Switch-based ACLs
January 22, 2013, 12:00am PST
Access Control Lists (ACLs) are a common staple of Cisco networking, traffic control, and security topics. Access-list configuration and deployment on routers is familiar to most network...
Provided by Global Knowledge
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Whitepapers
Unified Communication Manager - Class of Service
January 23, 2013, 12:00am PST
Class of Service is a way of controlling which phone numbers a phone, gateway, voicemail port, etc. has access to. By creating multiple partitions and multiple Calling Search Spaces (CSS), an...
Provided by Global Knowledge
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Whitepapers
VMware vSphere Essentials
January 23, 2013, 12:00am PST
Gain a basic understanding of some of the concerns or planning points to consider when you get ready to deploy vSphere in your organization.
Provided by Global Knowledge
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Whitepapers
Top Ten Cybersecurity Risks: How Prepared Are you for 2013?
January 24, 2013, 12:00am PST
Rather than looking back over the past year, organizations and individuals need to start assessing cyber security threats that lie ahead in the New Year. While there is always the chance for a new...
Provided by Global Knowledge
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Whitepapers
Twelve Fantastic Features You Need to Know about Windows Server 2012
January 29, 2013, 12:00am PST
Windows Server 2012 is Microsoft's latest upgrade to their workhorse server platform and the changes and upgrades are significant. From an industry-leading hypervisor, superior management...
Provided by Global Knowledge
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Whitepapers
Use of Resource Pools in VMware vSphere DRS Clusters
February 1, 2013, 12:00am PST
Resource Pools are often misunderstood, disliked, and untrusted by vSphere Administrators who have been burned due to unexpected results of improperly configured resource pools. This white paper...
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Whitepapers
Optimizing Microsoft Exchange in the Enterprise: Optimizing the Mailbox Server Role and the Client Access Server
January 2, 2013, 12:00am PST
In this white paper, we first explore key Microsoft Exchange 2010 features: the Mailbox Server Role and Client Access Server (CAS). Through configuration of Exchange databases, resource mailboxes,...
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Whitepapers
Optimizing Microsoft Exchange for the Enterprise: Hub Transport Server and Lync-SharePoint Integration
January 2, 2013, 12:00am PST
In this white paper, we will look at Optimizing the Hub Transport Server, Miscellaneous Features, and Lync-SharePoint Integration of Microsoft Exchange for the Enterprise. First we examine...
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Whitepapers
The Evolution of Cisco Switching
January 8, 2013, 12:00am PST
A thorough understanding of the fundamentals of routing and switching dynamics is not only necessary but expected by network professionals today. While the various processes may run almost...
Provided by Global Knowledge
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Whitepapers
Simplify Your Route to the Internet: Three Advantages of Using LISP
January 9, 2013, 12:00am PST
The Location ID separation protocol (LISP) simplifies the process of connecting multi-homed sites, and also presents distinct advantages for networks. These advantages include simplicity over BGP,...
Provided by Global Knowledge
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Whitepapers
The Value of ITILĀ® Certification
January 10, 2013, 12:00am PST
The professional certification industry has grown significantly in conjunction with increased growth of various aspects of the information technology field. The Information Technology...
Provided by Global Knowledge
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Whitepapers
Learning How To Learn Hadoop
January 11, 2013, 12:00am PST
Learning how to program and develop for the Hadoop platform can lead to lucrative new career opportunities in Big Data. But like the problems it solves, the Hadoop framework can be quite complex...
Provided by Global Knowledge
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Whitepapers
15 Top Paying Certifications for 2013
January 14, 2013, 12:00am PST
Having earned an IT certification, many individuals think they are automatically entitled to a huge raise. The truth is that several factors, including geography, industry, experience, and yes,...
Provided by Global Knowledge
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Whitepapers
Supplier Management: Five Simple Things Your Organization Can Do to Improve Supplier Performance
January 17, 2013, 12:00am PST
Find out what supplier management is, as well as what the Information Technology Infrastructure Library (ITIL®) says about it. This white paper also discusses five simple things that every...
Provided by Global Knowledge
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Whitepapers
Demystifying VLAN Trunk Protocol
December 19, 2012, 12:00am PST
Of the many protocols that Cisco has created over the years, one of the most feared and often misunderstood is VTP, or Virtual Local Area Network (VLAN) Trunk Protocol. The original intention was...
Provided by Global Knowledge
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Whitepapers
Windows Server 2012 and the Resilient File System (ReFS)
December 12, 2012, 12:00am PST
Over the past 20 years, NTFS has become the de facto standard for a Microsoft enterprise file system. With the introduction of Windows Server 2012, Microsoft has released its latest file system,...
Provided by Global Knowledge
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Whitepapers
Change Is Constant: PMBOK Guide® 5th Edition
January 4, 2013, 12:00am PST
On December 31, 2012 the fifth edition of the PMBOK Guide® was released and once again the profession of project management moved forward. As we wrap up the current four-year review cycle and...
Provided by Global Knowledge
-
Whitepapers
CompTIA: Updates to A+ Certification Exams
January 4, 2013, 12:00am PST
Discover the differences between the 700 Series and 800 Series exams for the CompTIA (vendor neutral) A+ certification. Explore the test format and content from a bird's eye view, as well as some...
Provided by Global Knowledge
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