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Global Knowledge
(179 results)-
Whitepapers
Management Skills for Every Leader
October 17, 2011, 12:00am PDT
What are the skills required to be a manager, and how do they relate to each other? What is leadership and how is it different from management? The Egan management Skills Model provides answers to...
Provided by Global Knowledge
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Whitepapers
Microsoft System Center Configuration Manager 2012: What's New and What's Different
April 12, 2012, 12:00am PDT
The new upgrade to Microsoft System Center Configuration Manager 2012 provides substantial opportunities for organizations to gain better control over their hardware and software resources. It is...
Provided by Global Knowledge
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Whitepapers
Five Challenges To ITIL Best Practices Adoption
September 28, 2010, 12:00am PDT
ITIL is gaining momentum in the United States as the standard for best practices in IT Service Management. However, organizations looking to implement the IT Infrastructure Library often encounter...
Provided by Global Knowledge
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Whitepapers
Minimizing Windows 7 "Interface Shock"
March 28, 2011, 12:00am PDT
Every desktop administrator worries about the potential disruption from a new user interface. Such a distraction has come to be known as "interface shock." Fortunately, it is possible to minimize...
Provided by Global Knowledge
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Whitepapers
Windows Server 2012 and the Resilient File System (ReFS)
December 12, 2012, 12:00am PST
Over the past 20 years, NTFS has become the de facto standard for a Microsoft enterprise file system. With the introduction of Windows Server 2012, Microsoft has released its latest file system,...
Provided by Global Knowledge
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Whitepapers
What a Project Manager Needs to Know About Business Process Analysis
March 30, 2012, 12:00am PDT
Business Process Analysis (BPA) is an important discipline for project managers. They should employ it to improve their own project management processes whether they are general project management...
Provided by Global Knowledge
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Whitepapers
The Cloud: Promises and Realities
June 15, 2011, 12:00am PDT
Explore some of the early drivers of cloud services and how these drivers have influenced current expectations. You'll learn about how different technologies have helped create those promises -...
Provided by Global Knowledge
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Whitepapers
New Topics on Security SY0-301 from Domains 2.0-6.0
February 24, 2012, 12:00am PST
The CompTIA Security+ 2011 (SY0-301) exam has been significantly updated; the revamped exam focuses more on risk, operational security, and mobile device security. It also clearly emphasizes...
Provided by Global Knowledge
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Whitepapers
User Virtualization: What It Is and How It Can Save You Money
July 7, 2011, 12:00am PDT
Better managed desktops are crucial for achieving the cost benefits of virtual desktop Infrastructure, server-based computing, or some other single-image desktop virtualization solution. User...
Provided by Global Knowledge
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Whitepapers
Ten vSphere HA and DRS Misconfiguration Issues
November 16, 2011, 12:00am PST
VMware has a popular and powerful virtualization suite of products in the vSphere and vCenter family of products. This white paper will focus on ten of the biggest mistakes people make when...
Provided by Global Knowledge
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Whitepapers
Deploying BranchCache: A How-To Guide
January 14, 2011, 12:00am PST
As a business grows over time, it increases its number of employees and branch offices. Essential records for the business are usually located at the head office for safekeeping. So in order for a...
Provided by Global Knowledge
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Whitepapers
Arguments Against Virtualization - And Why They Are Wrong
February 7, 2012, 12:00am PST
There are many misconceptions about virtualization and its effect on applications and the existing infrastructure. Most of these misconceptions are the result of bad information, not enough...
Provided by Global Knowledge
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Whitepapers
Supplier Management: Five Simple Things Your Organization Can Do to Improve Supplier Performance
January 17, 2013, 12:00am PST
Find out what supplier management is, as well as what the Information Technology Infrastructure Library (ITIL®) says about it. This white paper also discusses five simple things that every...
Provided by Global Knowledge
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Whitepapers
Ten Common Hadoopable Problems: Real-World Use Cases
September 5, 2012, 12:00am PDT
Apache Hadoop, the popular data storage and analysis platform, has generated a great deal of interest recently. Large and successful companies are using it to do powerful analyses of the data they...
Provided by Global Knowledge
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Whitepapers
Routing at Layer 2: FabricPath
August 16, 2011, 12:00am PDT
FabricPath gives you a full Layer 2 vision of the network without having to rely on what your immediate peer says. Switches are informed of MAC addresses on a "need to know" basis so there are no...
Provided by Global Knowledge
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Whitepapers
Leveraging Microsoft's System Center 2012 Suite in the Private Cloud
April 23, 2012, 12:00am PDT
Ultimately, all large organizations will require the added flexibility and efficiency of the cloud. Initially, the private cloud will be the most obvious choice for enterprises that will not or...
Provided by Global Knowledge
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Whitepapers
The Four Steps to Virtual Port Channel
August 9, 2011, 12:00am PDT
Virtual port channel (VPC) takes redundancy to a new level in the data center. With the right equipment, you can leverage the functionalities of VPC by making all available paths usable and giving...
Provided by Global Knowledge
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Whitepapers
Security Log Analysis: Saving the World, One Company at a Time
September 13, 2011, 12:00am PDT
Security logs are dangerous when they are not capturing data, or when the data is not being analyzed regularly and properly. Scouring your security logs, devouring the details, will make you and...
Provided by Global Knowledge
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Whitepapers
Managing and Utilizing VMware Snapshots
August 16, 2011, 12:00am PDT
A snapshot is a "moment in time." It can also be a "restore point." Using snapshots, we can roll back to the moment that the snapshot was taken, effectively going back before any changes were...
Provided by Global Knowledge
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Whitepapers
5 Tips for Getting the Most Out of Citrix XenDesktop 5.5
March 5, 2012, 12:00am PST
Citrix Systems (CTXS) sees the potential of the VDI market, and has bet much of its future on XenDesktop, a product that is well positioned to capture the VDI space. By following the tips outlined...
Provided by Global Knowledge
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Whitepapers
Six Desktop Virtualization Pain-points and How XenDesktop 5 Helps Overcome Them
October 3, 2011, 12:00am PDT
While desktop virtualization provides the look-and-feel with which users are comfortable, it still involves a range of management issues or pain-points for IT. In this white paper, we'll look at...
Provided by Global Knowledge
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Whitepapers
The Benefits of Investing in ITIL� Advanced Certification
March 28, 2011, 12:00am PDT
This whitepaper presents the findings of a research project conducted by ITpreneurs to determine the value of advanced ITIL certification for IT professionals and the benefits gained by their...
Provided by Global Knowledge
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Whitepapers
VMware vCenter Converter: Overview, P2V Tips, and Security Concerns
October 20, 2011, 12:00am PDT
vCenter Converter is becoming more robust and powerful with each new revision, and this white paper examines many common problems and possible solutions. Most systems can be virtualized, and the...
Provided by Global Knowledge
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Whitepapers
Microsoft SQL Server 2012: What to Expect
February 6, 2012, 12:00am PST
Microsoft SQL Server 2012 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data. Although...
Provided by Global Knowledge
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Whitepapers
Ten New Topics on Security+ 2011 (SY0-301) (Domain 1.0: Network Security)
October 5, 2011, 12:00am PDT
The CompTIA Security+ 2011 (SY0-301) exam has been significantly updated and covers 60 new topics not present in the previous version of the exam. The first topical domain: Network Security, is...
Provided by Global Knowledge
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Whitepapers
12 Advantages of Agile Software Development
January 14, 2011, 12:00am PST
Organizations can find significant value in adopting Agile methodologies and techniques. Agile practices can help ensure you meet customers and deliver to their expectations, deliver products on...
Provided by Global Knowledge
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Whitepapers
New Features and Benefits of XenApp 6.5
January 24, 2012, 12:00am PST
As user requirements continue to be more demanding, the approach in which companies deliver applications and desktops needs to also continue to improve. Citrix continues to raise the bar with...
Provided by Global Knowledge
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Whitepapers
VMware vCloud Director 5.1 Networking Concepts
February 27, 2013, 12:00am PST
VMware vCloud Director engineers the provisioning of the software-defined datacenter layer to allow for a complete virtual datacenter delivery within a short period of time. This software-defined...
Provided by Global Knowledge
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Whitepapers
Tips for Maximizing Efficiency in a VMware vSphere Environment
March 29, 2012, 12:00am PDT
There are many ways to improve efficiency in a VMware environment. This paper provides many tips for achieving a more efficient environment from looking at the storage to viewing the entire...
Provided by Global Knowledge
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Whitepapers
Cisco Secure Mobility Solution
April 2, 2012, 12:00am PDT
When users access the Internet from their corporate office, their traffic is checked by a proxy-server for Acceptable Use Policy (AUP) controls, but when the same corporate computers connect from...
Provided by Global Knowledge
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Whitepapers
Microsoft SQL 11 "Denali": What To Expect
September 13, 2011, 12:00am PDT
Microsoft SQL 11, code name Denali, has many new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data....
Provided by Global Knowledge
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Whitepapers
General Guidelines for Building Effective Service Catalogs
November 3, 2011, 12:00am PDT
This white paper briefly describes what a service catalog is, the types of service catalogs, and a real-world analog to an IT service catalog. Furthermore, this paper listed 6 general guidelines a...
Provided by Global Knowledge
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Whitepapers
Understanding and Managing the Risk of Change
May 19, 2011, 12:00am PDT
Every organization faces change. These changes include everything from regular, almost mundane modification to large-scale deployments of new IT services. Regardless of the scale of the change,...
Provided by Global Knowledge
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Whitepapers
Introduction to Junos
January 20, 2012, 12:00am PST
This white paper provides a clear introduction to the workings of the Junos operating system and the devices in the Junos lineup. Following the outline of the Introduction to the Junos Operating...
Provided by Global Knowledge
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Whitepapers
HP Advanced Data Center Network Architecture
December 20, 2011, 12:00am PST
This white paper reviews data center trends and describes HP solutions for building cost-effective, advanced data center networks that meet the evolving performance, reliability and agility...
Provided by Global Knowledge
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Whitepapers
Navigating Microsoft SQL 2012 Certifications
April 4, 2012, 12:00am PDT
The SQL world is an interesting place, part Database Admin, part Developer, and part system administrator all rolled into one neat package. However, the SQL world is a difficult place because of...
Provided by Global Knowledge
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Whitepapers
Designing Network for Rich Media Communications
December 20, 2011, 12:00am PST
IP networks are the standard for delivering converged application like video collaboration, voice over IP, video surveillance, and on-demand video. Real-time applications like video and voice can...
Provided by Global Knowledge
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Whitepapers
Twelve Fantastic Features You Need to Know about Windows Server 2012
January 29, 2013, 12:00am PST
Windows Server 2012 is Microsoft's latest upgrade to their workhorse server platform and the changes and upgrades are significant. From an industry-leading hypervisor, superior management...
Provided by Global Knowledge
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Whitepapers
The Lync Server Dial Plan: An Introduction to Preparing for Implementation
August 30, 2011, 12:00am PDT
Provisioning a Lync Server dial plan can be simplified with this overview of why a dial plan is needed, how Lync Server uses this information to extend an audio call, and how to develop a simple...
Provided by Global Knowledge
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Whitepapers
Demystifying Switch-based ACLs
January 22, 2013, 12:00am PST
Access Control Lists (ACLs) are a common staple of Cisco networking, traffic control, and security topics. Access-list configuration and deployment on routers is familiar to most network...
Provided by Global Knowledge
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Whitepapers
IP Version 6 Transitions Mechanisms
December 5, 2012, 12:00am PST
As with the adoption of any new technology, the move from IP version 4 to IP Version 6 will take a number of years to complete. During that transition phase, various mechanisms will be necessary...
Provided by Global Knowledge
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Whitepapers
QoS, Keeping it Simple
January 9, 2013, 12:00am PST
Quality of Service (QoS) is a topic that causes a lot of debate and confusion in the networking community. Over the years, I have seen many implementations that were not effective for various...
Provided by Global Knowledge
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Whitepapers
Upgrading to ESXi 5.1 - Best Practices
November 2, 2012, 12:00am PDT
If you are upgrading to ESXi 5.1, there are some important facts that you should consider first. Upgrading involves many stages and processes that must be performed in a specific order. Many of...
Provided by Global Knowledge
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Whitepapers
Zero Day Exploits
October 23, 2012, 12:00am PDT
For several years, most news articles about a computer, network, or Internet compromise has mentioned the phrase "zero day exploit" or "zero day attack." but rarely do these articles define what...
Provided by Global Knowledge
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Whitepapers
Network Performance Monitoring
October 2, 2012, 12:00am PDT
Almost all networks have plenty of network monitors. When something goes wrong, the help desk or the NOC (Network Operating Center) will get a few too many spontaneous alerts from users. That...
Provided by Global Knowledge
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Whitepapers
Big Data and Apache Hadoop Adoption: Key Challenges and Rewards
October 23, 2012, 12:00am PDT
The demands for management and analysis of big data are driving changes in the data center, along with the need for Apache Hadoop expertise. While open-source Apache Hadoop can be a powerful...
Provided by Global Knowledge
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Whitepapers
IP Version 6 Address Types
October 19, 2012, 12:00am PDT
In 1998, the Internet Engineering Task Force (IETF) released RFC 2460, outlining the technical specifications of IPv6, which addressed the shortcomings of the aging IPv4 protocol. As with any...
Provided by Global Knowledge
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Whitepapers
Data Center Basics - Cisco UCS
October 19, 2012, 12:00am PDT
The Cisco UCS is a major step forward in data center development and creates numerous business and technical benefits. While complex from a technical standpoint, the system actually helps...
Provided by Global Knowledge
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Whitepapers
Going with the Flow: How to use Orchestration Designer successfully in support of the Avaya Aura Contact Center
October 19, 2012, 12:00am PDT
Sort through the evolution of the different programs that have been used over the years to create call processing instructions. Explore how programming progressed from exclusively text-based...
Provided by Global Knowledge
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Whitepapers
Ten Common Hadoopable Problems: Real-World Use Cases
September 5, 2012, 12:00am PDT
Apache Hadoop, the popular data storage and analysis platform, has generated a great deal of interest recently. Large and successful companies are using it to do powerful analyses of the data they...
Provided by Global Knowledge
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Whitepapers
802.1X Explained
October 2, 2012, 12:00am PDT
BYOD (Bring your own Device) is the term we have tried to put in the furthest, darkest place in our mind. Why do we react this way? The answer is that change scares us. Today, we are going to...
Provided by Global Knowledge
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Whitepapers
In the Trenches: Eight Tips-n-Tricks For Microsoft
September 28, 2012, 12:00am PDT
Have you ever scratched your head and wondered why that group policy setting hasn't taken? Learn the best ways to deploy and troubleshoot Group Policies in your environment. Through eight...
Provided by Global Knowledge
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Whitepapers
Building a Cisco Certification Lab
September 25, 2012, 12:00am PDT
Building a flexible lab environment is an essential and critical part of any certification study environment. The first step, either the CCENT or CCNA, requires an environment that is complete...
Provided by Global Knowledge
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Whitepapers
Ten Steps to Better, Stronger Passwords
September 26, 2012, 12:00am PDT
Hackers are everywhere, and they have a sophisticated array of tools for cracking your passwords. The primary purpose of this white paper is to help you understand that easy-to-remember passwords...
Provided by Global Knowledge
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Whitepapers
Under the Hood: Updates and Improvements in Active Directory Tools for Windows Server 2012
August 15, 2012, 12:00am PDT
Managing Active Directory in Windows Server 2012 gets easier once you master the new Server Manager. Its multi-server management capabilities enable you to fully manage Windows 2012 servers...
Provided by Global Knowledge
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Whitepapers
Project Management: Communication is the Key to Management and Leadership
August 9, 2012, 12:00am PDT
Project managers lead groups of people or teams, share a vision with them, control and direct project activities, and communicate with their teams and with other stakeholders, ensuring the...
Provided by Global Knowledge
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Whitepapers
IPO 8.1 Brings Significant Changes to the IP Office Communication Solution
July 27, 2012, 12:00am PDT
IP Office Server Edition R8.1 brings significant changes to the IP Office product offering. It opens up access to mid-market opportunities with the IP Office Server Edition. The Flare Communicator...
Provided by Global Knowledge
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Whitepapers
The Investment Value of Training
June 29, 2012, 12:00am PDT
This white paper discusses the growing significance of human capital and intellectual property on the performance, sustainability, and valuation of companies. It examines the business drivers for...
Provided by Global Knowledge
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Whitepapers
IT Roles Facing Extinction
July 2, 2012, 12:00am PDT
Today, there's a huge amount of focus on getting more efficiency using virtualization, the cloud, Web 2.0, networking, and mobility. Better efficiency and innovation will reduce the number of...
Provided by Global Knowledge
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Whitepapers
Top Eight Features of Windows 8 Client
May 1, 2012, 12:00am PDT
Windows 8 is still Longhorn (albeit "Longhorn point two"), and when you find your way to Windows Explorer, the Registry Editor, the various control panels, and administrative tools, you will be in...
Provided by Global Knowledge
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Whitepapers
Seven Security Myths of Windows 7
May 10, 2012, 12:00am PDT
Network security is everyone's concern, and this applies to computer security as well. Many security breaches occur due to user ignorance of basic security principles, not malicious intent....
Provided by Global Knowledge
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Whitepapers
Building a Home Lab for VMware vSphere5
May 23, 2012, 12:00am PDT
I often get asked by my students how to setup a home lab for study after class, and the result is this white paper. This paper is broken down into three major sections: the hardware required, the...
Provided by Global Knowledge
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Whitepapers
Business Analysis Communication and Elicitation
May 24, 2012, 12:00am PDT
The Business Analysis (BA) process is much like a jigsaw puzzle. It is made up of many pieces that must fit together to create a complete picture. This white paper focuses on communications,...
Provided by Global Knowledge
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Whitepapers
The Top 10 Reasons all IT Professionals Should Learn Project Management
May 29, 2012, 12:00am PDT
Do your IT projects seem to be working out as you had planned? Do you have a plan? Could it be that there might just be a better way? A better approach, a different method, something that's been...
Provided by Global Knowledge
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Whitepapers
Seven Tips for Troubleshooting VMware vSphere5
May 31, 2012, 12:00am PDT
Here are seven tips for working with vSphere, including: Logging in via Command Line, dealing with connection problems using ssh to an ESXi host; network performance issues; possible storage...
Provided by Global Knowledge
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Whitepapers
Navigating Microsoft SQL 2012 Certifications
April 4, 2012, 12:00am PDT
The SQL world is an interesting place, part Database Admin, part Developer, and part system administrator all rolled into one neat package. However, the SQL world is a difficult place because of...
Provided by Global Knowledge
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Whitepapers
Microsoft System Center Configuration Manager 2012: What's New and What's Different
April 12, 2012, 12:00am PDT
The new upgrade to Microsoft System Center Configuration Manager 2012 provides substantial opportunities for organizations to gain better control over their hardware and software resources. It is...
Provided by Global Knowledge
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Whitepapers
12 Steps to Bring Your Own Device (BYOD) Success
April 16, 2012, 12:00am PDT
IT departments have multiple opportunities and challenges as a result of the Bring Your Own Device (BYOD) invasion. The most common opportunity is to reinforce enterprise network security from...
Provided by Global Knowledge
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Whitepapers
Windows 8 Reality
April 18, 2012, 12:00am PDT
Windows 8 is a Tablet OS first and foremost. Microsoft is designing Windows 8 to run on any type of form-factor, but its roots will be the slate or tablet style of interface. Personally, I know it...
Provided by Global Knowledge
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Whitepapers
Leveraging Microsoft's System Center 2012 Suite in the Private Cloud
April 23, 2012, 12:00am PDT
Ultimately, all large organizations will require the added flexibility and efficiency of the cloud. Initially, the private cloud will be the most obvious choice for enterprises that will not or...
Provided by Global Knowledge
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Whitepapers
Five Secrets for Successfully Virtualizing a Data Center
April 4, 2012, 12:00am PDT
Here are some secrets, tips, and tricks for virtualizing your datacenter. We want to introduce some best practices for virtualization, while not being too biased towards one virtualization vendor...
Provided by Global Knowledge
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Whitepapers
Five Secrets for Successfully Virtualizing Desktops
April 4, 2012, 12:00am PDT
These five "secrets" to virtulizaing desktops will greatly increase the chance of a successfully VDI implementation. It is very important to plan for this; to balance the hardware environment to...
Provided by Global Knowledge
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Whitepapers
Why ITIL® Is Important
March 12, 2012, 12:00am PDT
This paper discuss several concepts and techniques that ITIL promotes, including ensuring accountability, defining and enforcing boundaries, and conducting consistent and predictable activities in...
Provided by Global Knowledge
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Whitepapers
Mind the Gap: What is an ITIL® Gap Analysis?
March 12, 2012, 12:00am PDT
Organizations adopting ITIL best practices almost always ask, "Where do I begin?". The answer is a gap analysis. ITIL describes a gap analysis as a means of identifying areas where an organization...
Provided by Global Knowledge
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Whitepapers
Tips for Maximizing Efficiency in a VMware vSphere Environment
March 29, 2012, 12:00am PDT
There are many ways to improve efficiency in a VMware environment. This paper provides many tips for achieving a more efficient environment from looking at the storage to viewing the entire...
Provided by Global Knowledge
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Whitepapers
What a Project Manager Needs to Know About Business Process Analysis
March 30, 2012, 12:00am PDT
Business Process Analysis (BPA) is an important discipline for project managers. They should employ it to improve their own project management processes whether they are general project management...
Provided by Global Knowledge
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Whitepapers
Network+ 2011 Exam N10-005 Updates
March 30, 2012, 12:00am PDT
On December 1, 2011, CompTIA released the latest Network+ exam, N10-005, that will replace the old N10-004 exam on August 1, 2012. The Network+ exam focuses on skills and knowledge of a general...
Provided by Global Knowledge
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Whitepapers
Cisco Secure Mobility Solution
April 2, 2012, 12:00am PDT
When users access the Internet from their corporate office, their traffic is checked by a proxy-server for Acceptable Use Policy (AUP) controls, but when the same corporate computers connect from...
Provided by Global Knowledge
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Whitepapers
5 Tips for Getting the Most Out of Citrix XenDesktop 5.5
March 5, 2012, 12:00am PST
Citrix Systems (CTXS) sees the potential of the VDI market, and has bet much of its future on XenDesktop, a product that is well positioned to capture the VDI space. By following the tips outlined...
Provided by Global Knowledge
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Whitepapers
Five Tips for Configuring VMware vSphere 5.0
February 17, 2012, 12:00am PST
While we all know that textbook best practices don't always work in the real world, there are some best practices that really do make a difference. With this in mind, I have chosen these Five Tips...
Provided by Global Knowledge
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