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Global Knowledge
(179 results)-
Whitepapers
Demystifying Switch-based ACLs
January 22, 2013, 12:00am PST
Access Control Lists (ACLs) are a common staple of Cisco networking, traffic control, and security topics. Access-list configuration and deployment on routers is familiar to most network...
Provided by Global Knowledge
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Whitepapers
The HP 3PAR Architecture
December 20, 2011, 12:00am PST
This white paper provides an overview of the HP 3PAR Utility Storage Architecture, including hardware and software. HP 3PAR Utility Storage is a new category of storage systems that enable...
Provided by Global Knowledge
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Whitepapers
Reducing Network Complexity, Boosting Performance with HP IRF Technology
December 20, 2011, 12:00am PST
Purpose-built networking solutions, system architecture, and technology are streamlining the design of next-generation data centers and campus networks to ensure the superior resiliency,...
Provided by Global Knowledge
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Whitepapers
Ten Things You Should Know About SharePoint 2010
November 2, 2010, 12:00am PDT
Whenever the new version of a popular application is released, it receives a lot of attention. SharePoint Server 2010 (SPS 2010) is no exception. Because its deployment affects so many areas of an...
Provided by Global Knowledge
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Whitepapers
Avaya Aura Contact Center Scripting Demystified
May 11, 2011, 12:00am PDT
It is time to de-mystify the procedure of crafting Call Processing instructions and make it a skill that you can comfortably use. This white paper introduces an identifiable pattern that virtually...
Provided by Global Knowledge
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Whitepapers
The Main Components of a Unified Fabric
December 5, 2011, 12:00am PST
How does the unified fabric change the data center landscape? This whitepaper explains the challenges addressed by the unified fabric and how the data center will be organized with this...
Provided by Global Knowledge
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Whitepapers
IT Roles Facing Extinction
July 2, 2012, 12:00am PDT
Today, there's a huge amount of focus on getting more efficiency using virtualization, the cloud, Web 2.0, networking, and mobility. Better efficiency and innovation will reduce the number of...
Provided by Global Knowledge
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Whitepapers
How To Use Workflows In SharePoint
June 1, 2010, 12:00am PDT
Many organizations have found a place for SharePoint in their networks. Yet while most users are familiar with the sharing and collaboration capabilities in SharePoint, few take advantage of...
Provided by Global Knowledge
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Whitepapers
DirectAccess: The New VPN
January 14, 2010, 12:00am PST
Windows 7 and Windows Server 2008 R2 have a new built-in architecture designed to create a Virtual Private Network (VPN) connection. This new technology is known as DirectAccess (DA) and is...
Provided by Global Knowledge
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Whitepapers
Introduction to Negotiation: A Primer for "Getting to Yes"
January 14, 2011, 12:00am PST
Negotiation is a dialogue intended to resolve disputes, to produce an agreement on courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various...
Provided by Global Knowledge
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Whitepapers
Microsoft and the Cloud: Five Essential Things To Know
January 14, 2011, 12:00am PST
Many of the world's leading companies are making significant investments in cloud computing, and cloud computing continues to evolve. Essentially, cloud computing is a "pay for use" model similar...
Provided by Global Knowledge
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Whitepapers
Leveraging Windows 7 for Better User Support
March 9, 2011, 12:00am PST
The good news is that I can't remember seeing a new version of Windows that does more for the support professional than Windows 7 does. This white paper takes a look at some Windows 7 technologies...
Provided by Global Knowledge
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Whitepapers
Data Center Basics - Cisco UCS
October 19, 2012, 12:00am PDT
The Cisco UCS is a major step forward in data center development and creates numerous business and technical benefits. While complex from a technical standpoint, the system actually helps...
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Whitepapers
Simplifying VMware vCloud
February 25, 2013, 12:00am PST
This white paper has three main goals. The first is to generate a better understanding of the cloud in both the business and IT communities. The second is to describe the major components of...
Provided by Global Knowledge
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Whitepapers
Password Change Service - Avaya CallPilot
March 20, 2013, 12:00am PDT
Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an...
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Whitepapers
vCenter Operations Manager (vCOPS): What It Is and Why You Should Use It
March 13, 2013, 12:00am PDT
For years, vSphere has had alarms to let you know when things are above or below thresholds you specify. The problem is that these thresholds are static; you set a value and are notified if it is...
Provided by Global Knowledge
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Whitepapers
Foundational Focus: OSI Model - Breaking Down the 7 Layers
April 22, 2013, 12:00am PDT
The OSI model is a conceptual tool used to discuss and describe network functions. The use of a standard reference model is essential to communicate ideas as well as create new technologies. It is...
Provided by Global Knowledge
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Whitepapers
vTerminology: A Guide to Key Virtualization Terminology
April 24, 2013, 12:00am PDT
One of the most important steps in mastering a new technology is learning the associated terminology or vocabulary. In the IT field, this can be a very challenging step, as much of the terminology...
Provided by Global Knowledge
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Whitepapers
ITIL v3: What It Is and Why You Should Care
May 22, 2008, 12:00am PDT
The Information Technology Infrastructure Library (ITIL) is the proven way for IT organizations to align with the business, control costs, improve quality, and balance resource allocations....
Provided by Global Knowledge
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Whitepapers
Windows 7 and AppLocker
January 1, 2010, 12:00am PST
AppLocker represents some significant improvements to Software Restriction Policies. The ability to use digital signature information, the ability to use greater-than and less-than operators for...
Provided by Global Knowledge
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Whitepapers
Integrating Cisco Unified Communications Manager (CUCM) 6.X and Active Directory (AD)
February 1, 2010, 12:00am PST
Directories are specialized databases that are optimized for a high number of reads and searches, and occasional writes and updates. Although Active Directory (AD) and Cisco Unified Communications...
Provided by Global Knowledge
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Whitepapers
Assessing Your Organization's Readiness for Windows 7
February 1, 2010, 12:00am PST
There has been great interest in the subject of Microsoft's Windows 7 in recent months, and the advent of a new operating system in any organization is inevitably disruptive to some degree....
Provided by Global Knowledge
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Whitepapers
Cloud Computing: What It Is and What It Can Do for You
March 1, 2010, 12:00am PST
The definition of cloud computing depends largely on whether you are a consumer or producer. The public cloud is geared more for the individual consumer or small company, while the private cloud...
Provided by Global Knowledge
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Whitepapers
10 Security Concerns for Cloud Computing
March 1, 2010, 12:00am PST
The flexibility, reduced cost, and mobility of cloud computing have made the concept a hot topic. Before implementing this method of computing, however, it is important to consider the security of...
Provided by Global Knowledge
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Whitepapers
Top Ten Things Every DBA Should Know About SQL Server
March 1, 2010, 12:00am PST
Microsoft SQL Server has evolved over the years as a scalable, robust database management system and is now competing in the VLDB (Very Large Database) space with Oracle and IBM. The market share...
Provided by Global Knowledge
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Whitepapers
Public Folders in Exchange Server 2010: What You Should Know
March 1, 2010, 12:00am PST
There will come a time when Exchange Server will be incompatible with Public Folders. For those of you who are using them a lot, there should be a plan in place to move away from them. For those...
Provided by Global Knowledge
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Whitepapers
Microsoft SharePoint Server 2010: What's New and What's Changed?
March 1, 2010, 12:00am PST
To help companies provide their employees the tools they need, Microsoft has introduced SharePoint 2010, which breaks down into six functional areas: sites, communities, search, content,...
Provided by Global Knowledge
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Whitepapers
Overview of IT Service Managment Using the IT Infrastructure Library (ITIL)
May 1, 2010, 12:00am PDT
This white paper introduces managers with an interest in information technology to the ITIL. You will become familiar with ITIL processes and understand where ITIL fits within your organization....
Provided by Global Knowledge
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Whitepapers
The Business Case: Information for Project Portfolio Decision Makers
May 1, 2010, 12:00am PDT
Just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for...
Provided by Global Knowledge
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Whitepapers
Restoring Data with Database Snapshots
June 1, 2010, 12:00am PDT
What DBA wouldn't appreciate a process that allows for fast and easy restoration of lost data, allowing you and your users to examine the information before restoring it, to use a minimal amount...
Provided by Global Knowledge
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Whitepapers
Microsoft SQL Server 2008 R2: What's New with PowerPivot?
July 1, 2010, 12:00am PDT
PowerPivot is Microsoft's new technology that leverages Microsoft SQL Server 2008 R2, Office 2010, and Sharepoint 2010 to provide an exciting new Self Service Business Intelligence platform. The...
Provided by Global Knowledge
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Whitepapers
Microsoft System Center Configuration Manager 2007 SP2, R2, R3: Making Sense of the Three Versions
July 1, 2010, 12:00am PDT
Microsoft has engaged in a continual process of upgrading, enhancing, and improving its System Center Configuration Management server since its release several years ago. At this point,...
Provided by Global Knowledge
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Whitepapers
Is There Life after Requirements? Tools that Support Business Process Improvement
July 1, 2010, 12:00am PDT
So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now...
Provided by Global Knowledge
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Whitepapers
Enterprise Analysis: An Introduction To Evaluating Your Organization
August 13, 2010, 12:00am PDT
As a business or enterprise develops, it evolves to meet the needs and objectives of its founders. As time goes by, it can grow so large that it becomes overburdened by too many products, too many...
Provided by Global Knowledge
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Whitepapers
Using Microsoft's Free Tools to Image and Deploy Windows 7
August 13, 2010, 12:00am PDT
Microsoft provides freely available and quite powerful tools that can help you image and deploy Windows 7. This white paper explores those components and their processes used during these...
Provided by Global Knowledge
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Whitepapers
Mastering Problem Management
August 10, 2010, 12:00am PDT
There are several approaches to take that prevent Problem Management failure, including a thorough understanding of how Incident and Problem Management affect each other. If IT organization...
Provided by Global Knowledge
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Whitepapers
Tips and Techniques for Red Hat Certification Success
August 10, 2010, 12:00am PDT
Passing the Red Hat Certified Technician (RHCT), Red Hat Certified Engineer (RHCE), or one of the Architect-level exams is a major undertaking, but when you're successful it's a major...
Provided by Global Knowledge
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Whitepapers
Top Ten Things Every IT Pro Should Know about IE8 on Windows 7
July 27, 2010, 12:00am PDT
Every new version of Windows comes with a new version of Internet Explorer, and in the case of Windows 7, it's IE8. There are a lot of new or updated features, and this white paper discusses the...
Provided by Global Knowledge
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Whitepapers
Uptime and the Value of Clustering for Linux Servers
July 26, 2010, 12:00am PDT
This white paper explores the need for uptime; explains the three components that contribute to uptime, reliability, availability, and serviceability; reviews some of the problems with existing...
Provided by Global Knowledge
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Whitepapers
WLAN Channel Access: How WiFi Networks Talk and How You Can Make Them Talk More Clearly
October 7, 2010, 12:00am PDT
Stations and APs that share a wireless channel can rely on two carrier sense mechanisms to identify when a channel is busy. In crowded WiFi environments, like the one created at the unveiling of...
Provided by Global Knowledge
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Whitepapers
New Topics on Security SY0-301 from Domains 2.0-6.0
February 24, 2012, 12:00am PST
The CompTIA Security+ 2011 (SY0-301) exam has been significantly updated; the revamped exam focuses more on risk, operational security, and mobile device security. It also clearly emphasizes...
Provided by Global Knowledge
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Whitepapers
Importance of Schedule and Cost Control Importance
February 28, 2012, 12:00am PST
Stakeholders measure projects by how well they are executed within the project constraints or baselines. Schedule and cost (budget) are two of the major legs of the project constraint polygon....
Provided by Global Knowledge
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Whitepapers
Virtualization: Myths vs. Facts
March 5, 2012, 12:00am PST
Examine fifteen common myths surrounding virtualization, including many that prevent IT administrators (or their bosses) from getting the maximum value from virtualization. This paper is designed...
Provided by Global Knowledge
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Whitepapers
Microsoft SQL Server 2012: What to Expect
February 6, 2012, 12:00am PST
Microsoft SQL Server 2012 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data. Although...
Provided by Global Knowledge
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Whitepapers
Basics of IP Address Subnetting
February 20, 2012, 12:00am PST
IP Address Subnetting is a complicated topic that can be confusing for many IT professionals. While you may be using one of the free subnet calculators available on the internet, knowing the...
Provided by Global Knowledge
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Whitepapers
Arguments Against Virtualization - And Why They Are Wrong
February 7, 2012, 12:00am PST
There are many misconceptions about virtualization and its effect on applications and the existing infrastructure. Most of these misconceptions are the result of bad information, not enough...
Provided by Global Knowledge
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Whitepapers
Virtualization 101
January 26, 2012, 12:00am PST
This white paper defines virtualization and focuses on how certain trends, such as server virtualization, are changing the datacenter. We'll look at what makes virtualization so compelling to...
Provided by Global Knowledge
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Whitepapers
Introduction to Junos
January 20, 2012, 12:00am PST
This white paper provides a clear introduction to the workings of the Junos operating system and the devices in the Junos lineup. Following the outline of the Introduction to the Junos Operating...
Provided by Global Knowledge
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Whitepapers
New Features and Benefits of XenApp 6.5
January 24, 2012, 12:00am PST
As user requirements continue to be more demanding, the approach in which companies deliver applications and desktops needs to also continue to improve. Citrix continues to raise the bar with...
Provided by Global Knowledge
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Whitepapers
Ten Rules of RIPv2
January 24, 2012, 12:00am PST
Over the years, the need for RIP has declined as IP-based networks evolve into more complex topologies. However, there is still a valid use for RIP, especially with the added features found in...
Provided by Global Knowledge
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Whitepapers
The Network Manager Checklist for Cloud
December 20, 2011, 12:00am PST
According to the U.S. National Institute of Standards and Technology, "Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing...
Provided by Global Knowledge
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Whitepapers
The HP 3PAR Architecture
December 20, 2011, 12:00am PST
This white paper provides an overview of the HP 3PAR Utility Storage Architecture, including hardware and software. HP 3PAR Utility Storage is a new category of storage systems that enable...
Provided by Global Knowledge
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Whitepapers
Reducing Network Complexity, Boosting Performance with HP IRF Technology
December 20, 2011, 12:00am PST
Purpose-built networking solutions, system architecture, and technology are streamlining the design of next-generation data centers and campus networks to ensure the superior resiliency,...
Provided by Global Knowledge
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Whitepapers
HP Advanced Data Center Network Architecture
December 20, 2011, 12:00am PST
This white paper reviews data center trends and describes HP solutions for building cost-effective, advanced data center networks that meet the evolving performance, reliability and agility...
Provided by Global Knowledge
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Whitepapers
Designing Network for Rich Media Communications
December 20, 2011, 12:00am PST
IP networks are the standard for delivering converged application like video collaboration, voice over IP, video surveillance, and on-demand video. Real-time applications like video and voice can...
Provided by Global Knowledge
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Whitepapers
Accelerated Networks Drive Better Business Outcomes
December 20, 2011, 12:00am PST
Many organizations are evaluating a more business-oriented approach to service levels and advanced network optimization technologies. This approach to Network Applications Services leverages best...
Provided by Global Knowledge
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Whitepapers
The Main Components of a Unified Fabric
December 5, 2011, 12:00am PST
How does the unified fabric change the data center landscape? This whitepaper explains the challenges addressed by the unified fabric and how the data center will be organized with this...
Provided by Global Knowledge
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Whitepapers
Management Skills for Every Leader
October 17, 2011, 12:00am PDT
What are the skills required to be a manager, and how do they relate to each other? What is leadership and how is it different from management? The Egan management Skills Model provides answers to...
Provided by Global Knowledge
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Whitepapers
General Guidelines for Building Effective Service Catalogs
November 3, 2011, 12:00am PDT
This white paper briefly describes what a service catalog is, the types of service catalogs, and a real-world analog to an IT service catalog. Furthermore, this paper listed 6 general guidelines a...
Provided by Global Knowledge
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Whitepapers
Hacking Back in Self-Defense: Is It legal? Should It Be?
November 7, 2011, 12:00am PST
Hacking? Bots? The bottom-line is we are losing the war. Businesses must be able to defend themselves to prevent the loss of money, technology, and secrets. As new laws are explored, old ones...
Provided by Global Knowledge
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Whitepapers
Ten vSphere HA and DRS Misconfiguration Issues
November 16, 2011, 12:00am PST
VMware has a popular and powerful virtualization suite of products in the vSphere and vCenter family of products. This white paper will focus on ten of the biggest mistakes people make when...
Provided by Global Knowledge
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Whitepapers
Ten New Topics on Security+ 2011 (SY0-301) (Domain 1.0: Network Security)
October 5, 2011, 12:00am PDT
The CompTIA Security+ 2011 (SY0-301) exam has been significantly updated and covers 60 new topics not present in the previous version of the exam. The first topical domain: Network Security, is...
Provided by Global Knowledge
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Whitepapers
10 Current Security Threats for Individuals
October 11, 2011, 12:00am PDT
We now live in a world where new threats are poised to cause us harm in ways most of us never dreamed possible. The convenience and benefits of Internet access, always-on connectivity, and mobile...
Provided by Global Knowledge
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Whitepapers
VMware vCenter Converter: Overview, P2V Tips, and Security Concerns
October 20, 2011, 12:00am PDT
vCenter Converter is becoming more robust and powerful with each new revision, and this white paper examines many common problems and possible solutions. Most systems can be virtualized, and the...
Provided by Global Knowledge
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Whitepapers
Sysinternals: Free Windows Server 2008 Utilities You Should Know About
October 3, 2011, 12:00am PDT
Several years ago, Microsoft bought Sysinternals and, well, "internalized" it. The good news is that many of the old tools, as well as some updates and new tools, are still available. If you don't...
Provided by Global Knowledge
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Whitepapers
Six Desktop Virtualization Pain-points and How XenDesktop 5 Helps Overcome Them
October 3, 2011, 12:00am PDT
While desktop virtualization provides the look-and-feel with which users are comfortable, it still involves a range of management issues or pain-points for IT. In this white paper, we'll look at...
Provided by Global Knowledge
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Whitepapers
Overlay Transport Virtualization: An Introduction
August 24, 2011, 12:00am PDT
Overlay transport virtualization (OTV) can address a lot of challenges presented in today's data center as far as moving components of the data center from one side to the other and making those...
Provided by Global Knowledge
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Whitepapers
Windows Server 2008: Object Accidental Deletion Protection
September 14, 2011, 12:00am PDT
Disaster prevention is better than disaster recovery, although both have value. Microsoft has built some new disaster prevention capabilities into Server 2008, one of the more useful of which is...
Provided by Global Knowledge
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Whitepapers
Microsoft SQL 11 "Denali": What To Expect
September 13, 2011, 12:00am PDT
Microsoft SQL 11, code name Denali, has many new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data....
Provided by Global Knowledge
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Whitepapers
The Lync Server Dial Plan: An Introduction to Preparing for Implementation
August 30, 2011, 12:00am PDT
Provisioning a Lync Server dial plan can be simplified with this overview of why a dial plan is needed, how Lync Server uses this information to extend an audio call, and how to develop a simple...
Provided by Global Knowledge
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Whitepapers
Security Log Analysis: Saving the World, One Company at a Time
September 13, 2011, 12:00am PDT
Security logs are dangerous when they are not capturing data, or when the data is not being analyzed regularly and properly. Scouring your security logs, devouring the details, will make you and...
Provided by Global Knowledge
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Whitepapers
Fundamentals of SCSI and iSCSI
July 25, 2011, 12:00am PDT
SCSI (Small Computer Systems Interface), which is present in all personal, defines an initiator/target client/server relationship that includes addresses, commands, and specified operations. The...
Provided by Global Knowledge
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Whitepapers
The Four Steps to Virtual Port Channel
August 9, 2011, 12:00am PDT
Virtual port channel (VPC) takes redundancy to a new level in the data center. With the right equipment, you can leverage the functionalities of VPC by making all available paths usable and giving...
Provided by Global Knowledge
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Whitepapers
Managing and Utilizing VMware Snapshots
August 16, 2011, 12:00am PDT
A snapshot is a "moment in time." It can also be a "restore point." Using snapshots, we can roll back to the moment that the snapshot was taken, effectively going back before any changes were...
Provided by Global Knowledge
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Whitepapers
Routing at Layer 2: FabricPath
August 16, 2011, 12:00am PDT
FabricPath gives you a full Layer 2 vision of the network without having to rely on what your immediate peer says. Switches are informed of MAC addresses on a "need to know" basis so there are no...
Provided by Global Knowledge
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Whitepapers
User Virtualization: What It Is and How It Can Save You Money
July 7, 2011, 12:00am PDT
Better managed desktops are crucial for achieving the cost benefits of virtual desktop Infrastructure, server-based computing, or some other single-image desktop virtualization solution. User...
Provided by Global Knowledge
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Whitepapers
Citrix XenDesktop 5: Key Advantages for Virtualizing Your Desktop Environment
June 21, 2011, 12:00am PDT
According to CIO Magazine's 10th Annual State of the CIO survey for 2011, the top priorities for IT managers in 2011 are: developing IT strategies to accelerate business goals (70%), aligning IT...
Provided by Global Knowledge
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Whitepapers
The Cloud: Promises and Realities
June 15, 2011, 12:00am PDT
Explore some of the early drivers of cloud services and how these drivers have influenced current expectations. You'll learn about how different technologies have helped create those promises -...
Provided by Global Knowledge
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Whitepapers
Using Voice over IP (VoIP) in Mobile Networks
May 12, 2011, 12:00am PDT
Early in the last decade, service providers viewed VoIP as a threat to their traditional revenue streams. This has turned out to be true and is made possible by VoIP and the Internet, which is not...
Provided by Global Knowledge
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Whitepapers
For the Business Analyst, Why Relationships Trump All!
May 17, 2011, 12:00am PDT
In projects, the roll of the business analyst is an important one. The business analysts not only understands the organization's structure, policies, and procedures, he or she helps define project...
Provided by Global Knowledge
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