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Global Knowledge
(179 results)-
Whitepapers
The HP 3PAR Architecture
December 20, 2011, 12:00am PST
This white paper provides an overview of the HP 3PAR Utility Storage Architecture, including hardware and software. HP 3PAR Utility Storage is a new category of storage systems that enable...
Provided by Global Knowledge
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Whitepapers
Use of Resource Pools in VMware vSphere DRS Clusters
February 1, 2013, 12:00am PST
Resource Pools are often misunderstood, disliked, and untrusted by vSphere Administrators who have been burned due to unexpected results of improperly configured resource pools. This white paper...
Provided by Global Knowledge
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Whitepapers
Reducing Network Complexity, Boosting Performance with HP IRF Technology
December 20, 2011, 12:00am PST
Purpose-built networking solutions, system architecture, and technology are streamlining the design of next-generation data centers and campus networks to ensure the superior resiliency,...
Provided by Global Knowledge
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Whitepapers
Avaya Aura Contact Center Scripting Demystified
May 11, 2011, 12:00am PDT
It is time to de-mystify the procedure of crafting Call Processing instructions and make it a skill that you can comfortably use. This white paper introduces an identifiable pattern that virtually...
Provided by Global Knowledge
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Whitepapers
The Main Components of a Unified Fabric
December 5, 2011, 12:00am PST
How does the unified fabric change the data center landscape? This whitepaper explains the challenges addressed by the unified fabric and how the data center will be organized with this...
Provided by Global Knowledge
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Whitepapers
Ten Things You Should Know About SharePoint 2010
November 2, 2010, 12:00am PDT
Whenever the new version of a popular application is released, it receives a lot of attention. SharePoint Server 2010 (SPS 2010) is no exception. Because its deployment affects so many areas of an...
Provided by Global Knowledge
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Whitepapers
IT Roles Facing Extinction
July 2, 2012, 12:00am PDT
Today, there's a huge amount of focus on getting more efficiency using virtualization, the cloud, Web 2.0, networking, and mobility. Better efficiency and innovation will reduce the number of...
Provided by Global Knowledge
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Whitepapers
Simplifying VMware vCloud
February 25, 2013, 12:00am PST
This white paper has three main goals. The first is to generate a better understanding of the cloud in both the business and IT communities. The second is to describe the major components of...
Provided by Global Knowledge
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Whitepapers
Foundational Focus: OSI Model - Breaking Down the 7 Layers
April 22, 2013, 12:00am PDT
The OSI model is a conceptual tool used to discuss and describe network functions. The use of a standard reference model is essential to communicate ideas as well as create new technologies. It is...
Provided by Global Knowledge
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Whitepapers
How To Use Workflows In SharePoint
June 1, 2010, 12:00am PDT
Many organizations have found a place for SharePoint in their networks. Yet while most users are familiar with the sharing and collaboration capabilities in SharePoint, few take advantage of...
Provided by Global Knowledge
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Whitepapers
Data Center Basics - Cisco UCS
October 19, 2012, 12:00am PDT
The Cisco UCS is a major step forward in data center development and creates numerous business and technical benefits. While complex from a technical standpoint, the system actually helps...
Provided by Global Knowledge
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Whitepapers
Leveraging Windows 7 for Better User Support
March 9, 2011, 12:00am PST
The good news is that I can't remember seeing a new version of Windows that does more for the support professional than Windows 7 does. This white paper takes a look at some Windows 7 technologies...
Provided by Global Knowledge
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Whitepapers
vCenter Operations Manager (vCOPS): What It Is and Why You Should Use It
March 13, 2013, 12:00am PDT
For years, vSphere has had alarms to let you know when things are above or below thresholds you specify. The problem is that these thresholds are static; you set a value and are notified if it is...
Provided by Global Knowledge
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Whitepapers
vTerminology: A Guide to Key Virtualization Terminology
April 24, 2013, 12:00am PDT
One of the most important steps in mastering a new technology is learning the associated terminology or vocabulary. In the IT field, this can be a very challenging step, as much of the terminology...
Provided by Global Knowledge
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Whitepapers
Password Change Service - Avaya CallPilot
March 20, 2013, 12:00am PDT
Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an...
Provided by Global Knowledge
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Whitepapers
Introduction to Negotiation: A Primer for "Getting to Yes"
January 14, 2011, 12:00am PST
Negotiation is a dialogue intended to resolve disputes, to produce an agreement on courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various...
Provided by Global Knowledge
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Whitepapers
DirectAccess: The New VPN
January 14, 2010, 12:00am PST
Windows 7 and Windows Server 2008 R2 have a new built-in architecture designed to create a Virtual Private Network (VPN) connection. This new technology is known as DirectAccess (DA) and is...
Provided by Global Knowledge
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Whitepapers
Microsoft and the Cloud: Five Essential Things To Know
January 14, 2011, 12:00am PST
Many of the world's leading companies are making significant investments in cloud computing, and cloud computing continues to evolve. Essentially, cloud computing is a "pay for use" model similar...
Provided by Global Knowledge
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Whitepapers
Is There Life after Requirements? Tools that Support Business Process Improvement
July 1, 2010, 12:00am PDT
So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now...
Provided by Global Knowledge
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White Papers
7 More Red Hat Linux Tips and Tricks
October 23, 2007, 12:00am PDT
Are you looking for a quick and simple reference guide to help you navigate Red Hat® LinuxTM systems? Look no further. Global Knowledge and Red Hat have assembled a second set of Tips and...
Provided by Global Knowledge
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Whitepapers
Zero Day Exploits
October 23, 2012, 12:00am PDT
For several years, most news articles about a computer, network, or Internet compromise has mentioned the phrase "zero day exploit" or "zero day attack." but rarely do these articles define what...
Provided by Global Knowledge
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White Papers
Conducting a WLAN Site Survey and Implementation for the Cisco Unified Wireless Network
December 19, 2007, 12:00am PST
When preparing to conduct a site survey for a Cisco wireless LAN (WLAN) installation, follow the Cisco network design methodology. Cisco's Prepare, Plan, Design, Implement, Operate and Optimize...
Provided by Global Knowledge
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Whitepapers
Overlay Transport Virtualization: An Introduction
August 24, 2011, 12:00am PDT
Overlay transport virtualization (OTV) can address a lot of challenges presented in today's data center as far as moving components of the data center from one side to the other and making those...
Provided by Global Knowledge
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Whitepapers
Introduction to Avaya ERS
April 22, 2013, 12:00am PDT
This is the first of a series of white papers that will explore the features and functionality of the Avaya Ethernet Routing Switch (ERS) product line. This paper focuses on the various hardware...
Provided by Global Knowledge
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Whitepapers
Microsoft SQL Server 2008 R2: What's New with PowerPivot?
July 1, 2010, 12:00am PDT
PowerPivot is Microsoft's new technology that leverages Microsoft SQL Server 2008 R2, Office 2010, and Sharepoint 2010 to provide an exciting new Self Service Business Intelligence platform. The...
Provided by Global Knowledge
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Whitepapers
Business Analysis Communication and Elicitation
May 24, 2012, 12:00am PDT
The Business Analysis (BA) process is much like a jigsaw puzzle. It is made up of many pieces that must fit together to create a complete picture. This white paper focuses on communications,...
Provided by Global Knowledge
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Whitepapers
Unifying Avaya Aura Messaging
February 15, 2013, 12:00am PST
Avaya Aura Messaging is the newest messaging product for the Avaya Aura platform. AAM brings flexibility that is beneficial in today's market place with Linux-based servers, system platform...
Provided by Global Knowledge
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Whitepapers
Microsoft System Center Configuration Manager 2007 SP2, R2, R3: Making Sense of the Three Versions
July 1, 2010, 12:00am PDT
Microsoft has engaged in a continual process of upgrading, enhancing, and improving its System Center Configuration Management server since its release several years ago. At this point,...
Provided by Global Knowledge
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Whitepapers
Role-Based Access Control in Avaya Aura
February 11, 2013, 12:00am PST
Explore the steps necessary to create new roles and assign them to users. You will understand the benefits and flexibility of Avaya Aura System Manager coupled with the level of security it...
Provided by Global Knowledge
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Whitepapers
Getting Started with Master Data Services
February 22, 2011, 12:00am PST
Master Data Services in SQL Server 2008 R2 allows an organization to define a "single source of truth" about its enterprise data using a purpose-built centralized database and a predefined Web...
Provided by Global Knowledge
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Whitepapers
How to Defend Against DDoS Attacks and Strengthen Security Controls
February 22, 2011, 12:00am PST
After WikiLeaks released classified U.S. documents, companies that provided WikiLeaks with access to funding were encouraged to or decided to stop. What followed was a well-organized revenge plot...
Provided by Global Knowledge
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Whitepapers
Getting To Know MED-V In Windows 7
October 11, 2010, 12:00am PDT
This white paper introduces MED-V (Microsoft Enterprise Desktop Virtualization), Microsoft's enterprise-oriented tool for delivering legacy applications in virtual machines running on clients...
Provided by Global Knowledge
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Whitepapers
Performance and Troubleshooting with esxtop
April 22, 2013, 12:00am PDT
The utility that many senior VMware administrators rely on to address performance and troubleshooting issues is the built-in utility called ESXTOP. The tool has been built in to the hypervisor,...
Provided by Global Knowledge
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Whitepapers
Security Translated: An Overview of Cisco ASA NAT and PAT
February 22, 2011, 12:00am PST
This white paper examines the IP address translation process, the two main approaches (inside source and outside source), and the two implementation methodologies: the IP Network Address...
Provided by Global Knowledge
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Whitepapers
KVM Security in the Cloud: A Choice That Matters
April 22, 2013, 12:00am PDT
With many IT departments moving their infrastructure to the cloud, security-related concerns due to a shared environment have become increasingly prominent. While open source virtualization has...
Provided by Global Knowledge
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Whitepapers
Getting Started with Cisco Unified Communications Technologies
April 22, 2013, 12:00am PDT
The shift from traditional telephony, based on circuits, to Unified Communications (or VoIP) began a number of years ago and continues to dominate the voice landscape today. While simply learning...
Provided by Global Knowledge
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Whitepapers
10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition
April 22, 2013, 12:00am PDT
IT is a very fast changing industry - what is hot today may be a tiny niche market in only a few years, while things few have heard of may be huge trends in the same timeframe. There are many new...
Provided by Global Knowledge
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Whitepapers
CallPilot Manager - Server Settings Link
April 22, 2013, 12:00am PDT
One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can view the number of channels installed on the system, the features that are...
Provided by Global Knowledge
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Whitepapers
Restoring Data with Database Snapshots
June 1, 2010, 12:00am PDT
What DBA wouldn't appreciate a process that allows for fast and easy restoration of lost data, allowing you and your users to examine the information before restoring it, to use a minimal amount...
Provided by Global Knowledge
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Whitepapers
Get Certified - Avaya Communication Manager
April 22, 2013, 12:00am PDT
The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products....
Provided by Global Knowledge
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Whitepapers
New Topics on Security SY0-301 from Domains 2.0-6.0
February 24, 2012, 12:00am PST
The CompTIA Security+ 2011 (SY0-301) exam has been significantly updated; the revamped exam focuses more on risk, operational security, and mobile device security. It also clearly emphasizes...
Provided by Global Knowledge
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Whitepapers
Importance of Schedule and Cost Control Importance
February 28, 2012, 12:00am PST
Stakeholders measure projects by how well they are executed within the project constraints or baselines. Schedule and cost (budget) are two of the major legs of the project constraint polygon....
Provided by Global Knowledge
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Whitepapers
Virtualization: Myths vs. Facts
March 5, 2012, 12:00am PST
Examine fifteen common myths surrounding virtualization, including many that prevent IT administrators (or their bosses) from getting the maximum value from virtualization. This paper is designed...
Provided by Global Knowledge
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Whitepapers
Microsoft SQL Server 2012: What to Expect
February 6, 2012, 12:00am PST
Microsoft SQL Server 2012 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data. Although...
Provided by Global Knowledge
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Whitepapers
Basics of IP Address Subnetting
February 20, 2012, 12:00am PST
IP Address Subnetting is a complicated topic that can be confusing for many IT professionals. While you may be using one of the free subnet calculators available on the internet, knowing the...
Provided by Global Knowledge
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Whitepapers
Arguments Against Virtualization - And Why They Are Wrong
February 7, 2012, 12:00am PST
There are many misconceptions about virtualization and its effect on applications and the existing infrastructure. Most of these misconceptions are the result of bad information, not enough...
Provided by Global Knowledge
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Whitepapers
Virtualization 101
January 26, 2012, 12:00am PST
This white paper defines virtualization and focuses on how certain trends, such as server virtualization, are changing the datacenter. We'll look at what makes virtualization so compelling to...
Provided by Global Knowledge
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Whitepapers
Introduction to Junos
January 20, 2012, 12:00am PST
This white paper provides a clear introduction to the workings of the Junos operating system and the devices in the Junos lineup. Following the outline of the Introduction to the Junos Operating...
Provided by Global Knowledge
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Whitepapers
New Features and Benefits of XenApp 6.5
January 24, 2012, 12:00am PST
As user requirements continue to be more demanding, the approach in which companies deliver applications and desktops needs to also continue to improve. Citrix continues to raise the bar with...
Provided by Global Knowledge
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Whitepapers
Ten Rules of RIPv2
January 24, 2012, 12:00am PST
Over the years, the need for RIP has declined as IP-based networks evolve into more complex topologies. However, there is still a valid use for RIP, especially with the added features found in...
Provided by Global Knowledge
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Whitepapers
The Network Manager Checklist for Cloud
December 20, 2011, 12:00am PST
According to the U.S. National Institute of Standards and Technology, "Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing...
Provided by Global Knowledge
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Whitepapers
The HP 3PAR Architecture
December 20, 2011, 12:00am PST
This white paper provides an overview of the HP 3PAR Utility Storage Architecture, including hardware and software. HP 3PAR Utility Storage is a new category of storage systems that enable...
Provided by Global Knowledge
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Whitepapers
Reducing Network Complexity, Boosting Performance with HP IRF Technology
December 20, 2011, 12:00am PST
Purpose-built networking solutions, system architecture, and technology are streamlining the design of next-generation data centers and campus networks to ensure the superior resiliency,...
Provided by Global Knowledge
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Whitepapers
HP Advanced Data Center Network Architecture
December 20, 2011, 12:00am PST
This white paper reviews data center trends and describes HP solutions for building cost-effective, advanced data center networks that meet the evolving performance, reliability and agility...
Provided by Global Knowledge
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Whitepapers
Designing Network for Rich Media Communications
December 20, 2011, 12:00am PST
IP networks are the standard for delivering converged application like video collaboration, voice over IP, video surveillance, and on-demand video. Real-time applications like video and voice can...
Provided by Global Knowledge
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Whitepapers
Accelerated Networks Drive Better Business Outcomes
December 20, 2011, 12:00am PST
Many organizations are evaluating a more business-oriented approach to service levels and advanced network optimization technologies. This approach to Network Applications Services leverages best...
Provided by Global Knowledge
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Whitepapers
The Main Components of a Unified Fabric
December 5, 2011, 12:00am PST
How does the unified fabric change the data center landscape? This whitepaper explains the challenges addressed by the unified fabric and how the data center will be organized with this...
Provided by Global Knowledge
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Whitepapers
Management Skills for Every Leader
October 17, 2011, 12:00am PDT
What are the skills required to be a manager, and how do they relate to each other? What is leadership and how is it different from management? The Egan management Skills Model provides answers to...
Provided by Global Knowledge
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Whitepapers
General Guidelines for Building Effective Service Catalogs
November 3, 2011, 12:00am PDT
This white paper briefly describes what a service catalog is, the types of service catalogs, and a real-world analog to an IT service catalog. Furthermore, this paper listed 6 general guidelines a...
Provided by Global Knowledge
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Whitepapers
Hacking Back in Self-Defense: Is It legal? Should It Be?
November 7, 2011, 12:00am PST
Hacking? Bots? The bottom-line is we are losing the war. Businesses must be able to defend themselves to prevent the loss of money, technology, and secrets. As new laws are explored, old ones...
Provided by Global Knowledge
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Whitepapers
Ten vSphere HA and DRS Misconfiguration Issues
November 16, 2011, 12:00am PST
VMware has a popular and powerful virtualization suite of products in the vSphere and vCenter family of products. This white paper will focus on ten of the biggest mistakes people make when...
Provided by Global Knowledge
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Whitepapers
Ten New Topics on Security+ 2011 (SY0-301) (Domain 1.0: Network Security)
October 5, 2011, 12:00am PDT
The CompTIA Security+ 2011 (SY0-301) exam has been significantly updated and covers 60 new topics not present in the previous version of the exam. The first topical domain: Network Security, is...
Provided by Global Knowledge
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Whitepapers
10 Current Security Threats for Individuals
October 11, 2011, 12:00am PDT
We now live in a world where new threats are poised to cause us harm in ways most of us never dreamed possible. The convenience and benefits of Internet access, always-on connectivity, and mobile...
Provided by Global Knowledge
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Whitepapers
VMware vCenter Converter: Overview, P2V Tips, and Security Concerns
October 20, 2011, 12:00am PDT
vCenter Converter is becoming more robust and powerful with each new revision, and this white paper examines many common problems and possible solutions. Most systems can be virtualized, and the...
Provided by Global Knowledge
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Whitepapers
Sysinternals: Free Windows Server 2008 Utilities You Should Know About
October 3, 2011, 12:00am PDT
Several years ago, Microsoft bought Sysinternals and, well, "internalized" it. The good news is that many of the old tools, as well as some updates and new tools, are still available. If you don't...
Provided by Global Knowledge
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Whitepapers
Six Desktop Virtualization Pain-points and How XenDesktop 5 Helps Overcome Them
October 3, 2011, 12:00am PDT
While desktop virtualization provides the look-and-feel with which users are comfortable, it still involves a range of management issues or pain-points for IT. In this white paper, we'll look at...
Provided by Global Knowledge
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Whitepapers
Overlay Transport Virtualization: An Introduction
August 24, 2011, 12:00am PDT
Overlay transport virtualization (OTV) can address a lot of challenges presented in today's data center as far as moving components of the data center from one side to the other and making those...
Provided by Global Knowledge
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Whitepapers
Windows Server 2008: Object Accidental Deletion Protection
September 14, 2011, 12:00am PDT
Disaster prevention is better than disaster recovery, although both have value. Microsoft has built some new disaster prevention capabilities into Server 2008, one of the more useful of which is...
Provided by Global Knowledge
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Whitepapers
Microsoft SQL 11 "Denali": What To Expect
September 13, 2011, 12:00am PDT
Microsoft SQL 11, code name Denali, has many new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data....
Provided by Global Knowledge
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Whitepapers
The Lync Server Dial Plan: An Introduction to Preparing for Implementation
August 30, 2011, 12:00am PDT
Provisioning a Lync Server dial plan can be simplified with this overview of why a dial plan is needed, how Lync Server uses this information to extend an audio call, and how to develop a simple...
Provided by Global Knowledge
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Whitepapers
Security Log Analysis: Saving the World, One Company at a Time
September 13, 2011, 12:00am PDT
Security logs are dangerous when they are not capturing data, or when the data is not being analyzed regularly and properly. Scouring your security logs, devouring the details, will make you and...
Provided by Global Knowledge
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Whitepapers
Fundamentals of SCSI and iSCSI
July 25, 2011, 12:00am PDT
SCSI (Small Computer Systems Interface), which is present in all personal, defines an initiator/target client/server relationship that includes addresses, commands, and specified operations. The...
Provided by Global Knowledge
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Whitepapers
The Four Steps to Virtual Port Channel
August 9, 2011, 12:00am PDT
Virtual port channel (VPC) takes redundancy to a new level in the data center. With the right equipment, you can leverage the functionalities of VPC by making all available paths usable and giving...
Provided by Global Knowledge
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Whitepapers
Managing and Utilizing VMware Snapshots
August 16, 2011, 12:00am PDT
A snapshot is a "moment in time." It can also be a "restore point." Using snapshots, we can roll back to the moment that the snapshot was taken, effectively going back before any changes were...
Provided by Global Knowledge
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Whitepapers
Routing at Layer 2: FabricPath
August 16, 2011, 12:00am PDT
FabricPath gives you a full Layer 2 vision of the network without having to rely on what your immediate peer says. Switches are informed of MAC addresses on a "need to know" basis so there are no...
Provided by Global Knowledge
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Whitepapers
User Virtualization: What It Is and How It Can Save You Money
July 7, 2011, 12:00am PDT
Better managed desktops are crucial for achieving the cost benefits of virtual desktop Infrastructure, server-based computing, or some other single-image desktop virtualization solution. User...
Provided by Global Knowledge
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Whitepapers
Citrix XenDesktop 5: Key Advantages for Virtualizing Your Desktop Environment
June 21, 2011, 12:00am PDT
According to CIO Magazine's 10th Annual State of the CIO survey for 2011, the top priorities for IT managers in 2011 are: developing IT strategies to accelerate business goals (70%), aligning IT...
Provided by Global Knowledge
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Whitepapers
The Cloud: Promises and Realities
June 15, 2011, 12:00am PDT
Explore some of the early drivers of cloud services and how these drivers have influenced current expectations. You'll learn about how different technologies have helped create those promises -...
Provided by Global Knowledge
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Whitepapers
Using Voice over IP (VoIP) in Mobile Networks
May 12, 2011, 12:00am PDT
Early in the last decade, service providers viewed VoIP as a threat to their traditional revenue streams. This has turned out to be true and is made possible by VoIP and the Internet, which is not...
Provided by Global Knowledge
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Whitepapers
For the Business Analyst, Why Relationships Trump All!
May 17, 2011, 12:00am PDT
In projects, the roll of the business analyst is an important one. The business analysts not only understands the organization's structure, policies, and procedures, he or she helps define project...
Provided by Global Knowledge
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