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Global Knowledge
(179 results)-
Whitepapers
Improving the Performance of Distance-Vector Routing Protocols
October 12, 2010, 12:00am PDT
This white paper examines techniques for improving the performance of Distance-Vector (D- V) routing protocols, including some techniques used with D-V protocols to solve the looping problem, and...
Provided by Global Knowledge
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Whitepapers
Upgrading to ESXi 5.1 - Best Practices
November 2, 2012, 12:00am PDT
If you are upgrading to ESXi 5.1, there are some important facts that you should consider first. Upgrading involves many stages and processes that must be performed in a specific order. Many of...
Provided by Global Knowledge
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Whitepapers
To Know MED-V In Windows 7
October 11, 2010, 12:00am PDT
This white paper introduces MED-V (Microsoft Enterprise Desktop Virtualization), Microsoft's enterprise-oriented tool for delivering legacy applications in virtual machines running on clients...
Provided by Global Knowledge
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Whitepapers
Big Data and Apache Hadoop Adoption: Key Challenges and Rewards
October 23, 2012, 12:00am PDT
The demands for management and analysis of big data are driving changes in the data center, along with the need for Apache Hadoop expertise. While open-source Apache Hadoop can be a powerful...
Provided by Global Knowledge
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Whitepapers
IP Version 6 Address Types
October 19, 2012, 12:00am PDT
In 1998, the Internet Engineering Task Force (IETF) released RFC 2460, outlining the technical specifications of IPv6, which addressed the shortcomings of the aging IPv4 protocol. As with any...
Provided by Global Knowledge
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Whitepapers
Going with the Flow: How to use Orchestration Designer successfully in support of the Avaya Aura Contact Center
October 19, 2012, 12:00am PDT
Sort through the evolution of the different programs that have been used over the years to create call processing instructions. Explore how programming progressed from exclusively text-based...
Provided by Global Knowledge
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Whitepapers
14 Security Policy Tips
May 11, 2011, 12:00am PDT
Every organization needs a security policy. If you already have one, then there are several important considerations you need to make in regards to your existing security strategy. If you have not...
Provided by Global Knowledge
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Whitepapers
SP1 for Windows 7 and Windows Server 2008 R2: What's New?
May 11, 2011, 12:00am PDT
This white paper examines the new features and updates in Service Pack 1 (SP1) for Windows 7 and SP1 for Windows Server 2008 R2, both of which were released on February 22, 2011. Although the two...
Provided by Global Knowledge
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Whitepapers
Under the Hood: Updates and Improvements in Active Directory Tools for Windows Server 2012
August 15, 2012, 12:00am PDT
Managing Active Directory in Windows Server 2012 gets easier once you master the new Server Manager. Its multi-server management capabilities enable you to fully manage Windows 2012 servers...
Provided by Global Knowledge
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Whitepapers
Virtualizing Your Cisco Unified Communications with Cisco UCS
April 5, 2011, 12:00am PDT
With the advent of integrated solutions like the Cisco UCS, the datacenter has undergone a major paradigm shift of both design and operational management. Knowing the consequences of our designs,...
Provided by Global Knowledge
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Whitepapers
Overview of IT Service Managment Using the IT Infrastructure Library (ITIL)
May 1, 2010, 12:00am PDT
This white paper introduces managers with an interest in information technology to the ITIL. You will become familiar with ITIL processes and understand where ITIL fits within your organization....
Provided by Global Knowledge
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Whitepapers
Unified Communication Manager - Class of Service
January 23, 2013, 12:00am PST
Class of Service is a way of controlling which phone numbers a phone, gateway, voicemail port, etc. has access to. By creating multiple partitions and multiple Calling Search Spaces (CSS), an...
Provided by Global Knowledge
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Whitepapers
VMware vSphere Essentials
January 23, 2013, 12:00am PST
Gain a basic understanding of some of the concerns or planning points to consider when you get ready to deploy vSphere in your organization.
Provided by Global Knowledge
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Whitepapers
Top Ten Cybersecurity Risks: How Prepared Are you for 2013?
January 24, 2013, 12:00am PST
Rather than looking back over the past year, organizations and individuals need to start assessing cyber security threats that lie ahead in the New Year. While there is always the chance for a new...
Provided by Global Knowledge
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Whitepapers
ITIL v3: What It Is and Why You Should Care
May 22, 2008, 12:00am PDT
The Information Technology Infrastructure Library (ITIL) is the proven way for IT organizations to align with the business, control costs, improve quality, and balance resource allocations....
Provided by Global Knowledge
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Whitepapers
IP Version 6 Transitions Mechanisms
December 5, 2012, 12:00am PST
As with the adoption of any new technology, the move from IP version 4 to IP Version 6 will take a number of years to complete. During that transition phase, various mechanisms will be necessary...
Provided by Global Knowledge
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Whitepapers
QoS, Keeping it Simple
January 9, 2013, 12:00am PST
Quality of Service (QoS) is a topic that causes a lot of debate and confusion in the networking community. Over the years, I have seen many implementations that were not effective for various...
Provided by Global Knowledge
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Whitepapers
13 Infrastructure Decisions That Result In Poor IT Security
November 30, 2010, 12:00am PST
Designing, architecting, and implementing a corporate network can be daunting, especially in regards to security. Some decisions that make sense in terms of efficiency, throughput, compatibility,...
Provided by Global Knowledge
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Whitepapers
Citrix XenDesktop 5: Key Advantages for Virtualizing Your Desktop Environment
June 21, 2011, 12:00am PDT
According to CIO Magazine's 10th Annual State of the CIO survey for 2011, the top priorities for IT managers in 2011 are: developing IT strategies to accelerate business goals (70%), aligning IT...
Provided by Global Knowledge
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Whitepapers
Windows 7 and AppLocker
January 1, 2010, 12:00am PST
AppLocker represents some significant improvements to Software Restriction Policies. The ability to use digital signature information, the ability to use greater-than and less-than operators for...
Provided by Global Knowledge
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Whitepapers
The Business Case: Information for Project Portfolio Decision Makers
May 1, 2010, 12:00am PDT
Just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for...
Provided by Global Knowledge
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Whitepapers
Cisco Telepresence Zones
March 7, 2013, 12:00am PST
There are many zones in Cisco TelePresence products; so many, in fact, that there is a lot of confusion about the different zones and their uses. The concept of zones originally came from the...
Provided by Global Knowledge
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Whitepapers
Troubleshooting Cisco Switches
March 13, 2013, 12:00am PDT
When an outage or network incident takes place, it can often create an intense burden for the engineers called upon to assist. As is the case with many emergencies, the demand for action and...
Provided by Global Knowledge
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Whitepapers
Simplify Your Route to the Internet: Three Advantages of Using LISP
January 9, 2013, 12:00am PST
The Location ID separation protocol (LISP) simplifies the process of connecting multi-homed sites, and also presents distinct advantages for networks. These advantages include simplicity over BGP,...
Provided by Global Knowledge
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Whitepapers
The Evolution of Cisco Switching
January 8, 2013, 12:00am PST
A thorough understanding of the fundamentals of routing and switching dynamics is not only necessary but expected by network professionals today. While the various processes may run almost...
Provided by Global Knowledge
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Whitepapers
Optimizing Microsoft Exchange for the Enterprise: Hub Transport Server and Lync-SharePoint Integration
January 2, 2013, 12:00am PST
In this white paper, we will look at Optimizing the Hub Transport Server, Miscellaneous Features, and Lync-SharePoint Integration of Microsoft Exchange for the Enterprise. First we examine...
Provided by Global Knowledge
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Whitepapers
Optimizing Microsoft Exchange in the Enterprise: Optimizing the Mailbox Server Role and the Client Access Server
January 2, 2013, 12:00am PST
In this white paper, we first explore key Microsoft Exchange 2010 features: the Mailbox Server Role and Client Access Server (CAS). Through configuration of Exchange databases, resource mailboxes,...
Provided by Global Knowledge
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Whitepapers
Apache Hadoop: the Swiss Army Knife of IT
March 13, 2013, 12:00am PDT
While Apache Hadoop originated as a batch process, big data analysis framework, today's uses of the technology have evolved and grown dramatically. From low-cost data storage, to OLAP, NoSQL...
Provided by Global Knowledge
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Whitepapers
Legal Issues of Cloud Forensics
March 6, 2013, 12:00am PST
Cloud forensics involves exploring issues a company and its forensic examiner may face when suffering a breach of company information in the cloud. If they need to collect information from the...
Provided by Global Knowledge
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Whitepapers
Cisco Service Provider Next Generation Networks
March 4, 2013, 12:00am PST
What is Cisco Service Provider Next Generation Networks (IP NGN) and why do we care? This white paper will answer those questions and look at some of the technologies that are used within those...
Provided by Global Knowledge
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Whitepapers
Ten Steps to Better, Stronger Passwords
September 26, 2012, 12:00am PDT
Hackers are everywhere, and they have a sophisticated array of tools for cracking your passwords. The primary purpose of this white paper is to help you understand that easy-to-remember passwords...
Provided by Global Knowledge
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Whitepapers
Importance of Schedule and Cost Control Importance
February 28, 2012, 12:00am PST
Stakeholders measure projects by how well they are executed within the project constraints or baselines. Schedule and cost (budget) are two of the major legs of the project constraint polygon....
Provided by Global Knowledge
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Whitepapers
Five Tips for Configuring VMware vSphere 5.0
February 17, 2012, 12:00am PST
While we all know that textbook best practices don't always work in the real world, there are some best practices that really do make a difference. With this in mind, I have chosen these Five Tips...
Provided by Global Knowledge
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Whitepapers
Accelerated Networks Drive Better Business Outcomes
December 20, 2011, 12:00am PST
Many organizations are evaluating a more business-oriented approach to service levels and advanced network optimization technologies. This approach to Network Applications Services leverages best...
Provided by Global Knowledge
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Whitepapers
An Overview of MPLS VPNs: Overlay, Layer 3, and PseudoWire
November 3, 2010, 12:00am PDT
From the provider perspective, MPLS (Multiprotocol Label Switching), is attractive because all of these services (Layer-1, Layer-2, and Layer-3 VPNs) can all be carried simultaneously over the...
Provided by Global Knowledge
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Whitepapers
SharePoint 2010 Document Sets: Better Ways To Manage Content
October 27, 2010, 12:00am PDT
Content management is the process of managing information from a technology perspective. It encompasses all facets of data management to include the process of collecting and distributing...
Provided by Global Knowledge
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Whitepapers
SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company
October 28, 2010, 12:00am PDT
SharePoint has consistently increased in complexity over time and now includes new capabilities, such as cloud service and Silverlight development, among a host of other additions. In order to...
Provided by Global Knowledge
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Whitepapers
Hacking Back in Self-Defense: Is It legal? Should It Be?
November 7, 2011, 12:00am PST
Hacking? Bots? The bottom-line is we are losing the war. Businesses must be able to defend themselves to prevent the loss of money, technology, and secrets. As new laws are explored, old ones...
Provided by Global Knowledge
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Whitepapers
IPO 8.1 Brings Significant Changes to the IP Office Communication Solution
July 27, 2012, 12:00am PDT
IP Office Server Edition R8.1 brings significant changes to the IP Office product offering. It opens up access to mid-market opportunities with the IP Office Server Edition. The Flare Communicator...
Provided by Global Knowledge
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Whitepapers
WLAN Channel Access: How WiFi Networks Talk and How You Can Make Them Talk More Clearly
October 7, 2010, 12:00am PDT
Stations and APs that share a wireless channel can rely on two carrier sense mechanisms to identify when a channel is busy. In crowded WiFi environments, like the one created at the unveiling of...
Provided by Global Knowledge
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Whitepapers
Understanding and Managing the Risk of Change
May 19, 2011, 12:00am PDT
Every organization faces change. These changes include everything from regular, almost mundane modification to large-scale deployments of new IT services. Regardless of the scale of the change,...
Provided by Global Knowledge
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Whitepapers
10 Essential Security Policies
May 11, 2011, 12:00am PDT
Every organization needs a corporate security policy to firmly establish guidelines that will keep the company's resources and knowledge safe. This white paper discusses ten such guidelines that...
Provided by Global Knowledge
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Whitepapers
14 Security Policy Tips
May 11, 2011, 12:00am PDT
Every organization needs a security policy. If you already have one, then there are several important considerations you need to make in regards to your existing security strategy. If you have not...
Provided by Global Knowledge
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Whitepapers
SP1 for Windows 7 and Windows Server 2008 R2: What's New?
May 11, 2011, 12:00am PDT
This white paper examines the new features and updates in Service Pack 1 (SP1) for Windows 7 and SP1 for Windows Server 2008 R2, both of which were released on February 22, 2011. Although the two...
Provided by Global Knowledge
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Whitepapers
Avaya Aura Contact Center Scripting Demystified
May 11, 2011, 12:00am PDT
It is time to de-mystify the procedure of crafting Call Processing instructions and make it a skill that you can comfortably use. This white paper introduces an identifiable pattern that virtually...
Provided by Global Knowledge
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Whitepapers
The Benefits of Investing in ITIL� Advanced Certification
March 28, 2011, 12:00am PDT
This whitepaper presents the findings of a research project conducted by ITpreneurs to determine the value of advanced ITIL certification for IT professionals and the benefits gained by their...
Provided by Global Knowledge
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Whitepapers
Virtualizing Your Cisco Unified Communications with Cisco UCS
April 5, 2011, 12:00am PDT
With the advent of integrated solutions like the Cisco UCS, the datacenter has undergone a major paradigm shift of both design and operational management. Knowing the consequences of our designs,...
Provided by Global Knowledge
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Whitepapers
Minimizing Windows 7 "Interface Shock"
March 28, 2011, 12:00am PDT
Every desktop administrator worries about the potential disruption from a new user interface. Such a distraction has come to be known as "interface shock." Fortunately, it is possible to minimize...
Provided by Global Knowledge
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Whitepapers
Leveraging Windows 7 for Better User Support
March 9, 2011, 12:00am PST
The good news is that I can't remember seeing a new version of Windows that does more for the support professional than Windows 7 does. This white paper takes a look at some Windows 7 technologies...
Provided by Global Knowledge
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Whitepapers
The TCP/IP and OSI Models
March 9, 2011, 12:00am PST
TCP/IP and OSI are two well-known sets of communication protocols that have similarities and differences. This white paper discusses the history of each model, along with the characteristics and...
Provided by Global Knowledge
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Whitepapers
Security Translated: An Overview of Cisco ASA NAT and PAT
February 22, 2011, 12:00am PST
This white paper examines the IP address translation process, the two main approaches (inside source and outside source), and the two implementation methodologies: the IP Network Address...
Provided by Global Knowledge
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Whitepapers
Hyper-V Server 2008 R2: Free Virtualization without a Server Operating System
February 22, 2011, 12:00am PST
Virtualization is a hot topic, with a number of techniques, tools, and technologies available. Some of the benefits of virtualization include hardware cost savings, role separation, configuration...
Provided by Global Knowledge
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Whitepapers
How to Defend Against DDoS Attacks and Strengthen Security Controls
February 22, 2011, 12:00am PST
After WikiLeaks released classified U.S. documents, companies that provided WikiLeaks with access to funding were encouraged to or decided to stop. What followed was a well-organized revenge plot...
Provided by Global Knowledge
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Whitepapers
Getting Started with Master Data Services
February 22, 2011, 12:00am PST
Master Data Services in SQL Server 2008 R2 allows an organization to define a "single source of truth" about its enterprise data using a purpose-built centralized database and a predefined Web...
Provided by Global Knowledge
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Whitepapers
12 Advantages of Agile Software Development
January 14, 2011, 12:00am PST
Organizations can find significant value in adopting Agile methodologies and techniques. Agile practices can help ensure you meet customers and deliver to their expectations, deliver products on...
Provided by Global Knowledge
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Whitepapers
Speeding Up File Transfers in Windows 7
January 14, 2011, 12:00am PST
File transfers in Windows involve many factors, any one of which can present problems. In a typical Windows network with a mix of clients and servers, file transfer performance can vary wildly....
Provided by Global Knowledge
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Whitepapers
Microsoft and the Cloud: Five Essential Things To Know
January 14, 2011, 12:00am PST
Many of the world's leading companies are making significant investments in cloud computing, and cloud computing continues to evolve. Essentially, cloud computing is a "pay for use" model similar...
Provided by Global Knowledge
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Whitepapers
Introduction to Negotiation: A Primer for "Getting to Yes"
January 14, 2011, 12:00am PST
Negotiation is a dialogue intended to resolve disputes, to produce an agreement on courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various...
Provided by Global Knowledge
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Whitepapers
Deploying BranchCache: A How-To Guide
January 14, 2011, 12:00am PST
As a business grows over time, it increases its number of employees and branch offices. Essential records for the business are usually located at the head office for safekeeping. So in order for a...
Provided by Global Knowledge
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Whitepapers
DirectAccess: The New VPN
January 14, 2010, 12:00am PST
Windows 7 and Windows Server 2008 R2 have a new built-in architecture designed to create a Virtual Private Network (VPN) connection. This new technology is known as DirectAccess (DA) and is...
Provided by Global Knowledge
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Whitepapers
Cisco Adaptive Security Appliances: Which One is Right for You?
January 14, 2011, 12:00am PST
While your security needs may be many and complex, the key to solving these needs is to choose the right combination of Cisco Adaptive Security Appliances (ASAs) for your network. This white paper...
Provided by Global Knowledge
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Whitepapers
13 Infrastructure Decisions That Result In Poor IT Security
November 30, 2010, 12:00am PST
Designing, architecting, and implementing a corporate network can be daunting, especially in regards to security. Some decisions that make sense in terms of efficiency, throughput, compatibility,...
Provided by Global Knowledge
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Whitepapers
Windows 7 Troubleshooting Tips
October 26, 2010, 12:00am PDT
Your company has finally migrated to Windows 7. Congratulations! And now you have your first support call. This Microsoft white paper will tell you all you need to know about the new...
Provided by Global Knowledge
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Whitepapers
Ten Things You Should Know About SharePoint 2010
November 2, 2010, 12:00am PDT
Whenever the new version of a popular application is released, it receives a lot of attention. SharePoint Server 2010 (SPS 2010) is no exception. Because its deployment affects so many areas of an...
Provided by Global Knowledge
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Whitepapers
SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company
October 28, 2010, 12:00am PDT
SharePoint has consistently increased in complexity over time and now includes new capabilities, such as cloud service and Silverlight development, among a host of other additions. In order to...
Provided by Global Knowledge
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Whitepapers
SharePoint 2010 Document Sets: Better Ways To Manage Content
October 27, 2010, 12:00am PDT
Content management is the process of managing information from a technology perspective. It encompasses all facets of data management to include the process of collecting and distributing...
Provided by Global Knowledge
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Whitepapers
Multiprotocol Label Switching (MPLS) Overview
November 3, 2010, 12:00am PDT
Multiprotocol Label Switching (MPLS) is defined as "a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to...
Provided by Global Knowledge
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Whitepapers
An Overview of MPLS VPNs: Overlay, Layer 3, and PseudoWire
November 3, 2010, 12:00am PDT
From the provider perspective, MPLS (Multiprotocol Label Switching), is attractive because all of these services (Layer-1, Layer-2, and Layer-3 VPNs) can all be carried simultaneously over the...
Provided by Global Knowledge
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Whitepapers
Getting To Know MED-V In Windows 7
October 11, 2010, 12:00am PDT
This white paper introduces MED-V (Microsoft Enterprise Desktop Virtualization), Microsoft's enterprise-oriented tool for delivering legacy applications in virtual machines running on clients...
Provided by Global Knowledge
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Whitepapers
To Know MED-V In Windows 7
October 11, 2010, 12:00am PDT
This white paper introduces MED-V (Microsoft Enterprise Desktop Virtualization), Microsoft's enterprise-oriented tool for delivering legacy applications in virtual machines running on clients...
Provided by Global Knowledge
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Whitepapers
Address Translation (NAT) and Port Address Translation (PAT)
October 19, 2010, 12:00am PDT
It's common today to use private addressing within an Autonomous System (AS), a collection of routers and subnets under a common administrative domain. The problem is that per RFC 1918 (Address...
Provided by Global Knowledge
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Whitepapers
Improving the Performance of Distance-Vector Routing Protocols
October 12, 2010, 12:00am PDT
This white paper examines techniques for improving the performance of Distance-Vector (D- V) routing protocols, including some techniques used with D-V protocols to solve the looping problem, and...
Provided by Global Knowledge
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Whitepapers
Five Challenges To ITIL Best Practices Adoption
September 28, 2010, 12:00am PDT
ITIL is gaining momentum in the United States as the standard for best practices in IT Service Management. However, organizations looking to implement the IT Infrastructure Library often encounter...
Provided by Global Knowledge
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Whitepapers
WLAN Channel Access: How WiFi Networks Talk and How You Can Make Them Talk More Clearly
October 7, 2010, 12:00am PDT
Stations and APs that share a wireless channel can rely on two carrier sense mechanisms to identify when a channel is busy. In crowded WiFi environments, like the one created at the unveiling of...
Provided by Global Knowledge
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Whitepapers
Uptime and the Value of Clustering for Linux Servers
July 26, 2010, 12:00am PDT
This white paper explores the need for uptime; explains the three components that contribute to uptime, reliability, availability, and serviceability; reviews some of the problems with existing...
Provided by Global Knowledge
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Whitepapers
Top Ten Things Every IT Pro Should Know about IE8 on Windows 7
July 27, 2010, 12:00am PDT
Every new version of Windows comes with a new version of Internet Explorer, and in the case of Windows 7, it's IE8. There are a lot of new or updated features, and this white paper discusses the...
Provided by Global Knowledge
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Whitepapers
Tips and Techniques for Red Hat Certification Success
August 10, 2010, 12:00am PDT
Passing the Red Hat Certified Technician (RHCT), Red Hat Certified Engineer (RHCE), or one of the Architect-level exams is a major undertaking, but when you're successful it's a major...
Provided by Global Knowledge
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Whitepapers
Mastering Problem Management
August 10, 2010, 12:00am PDT
There are several approaches to take that prevent Problem Management failure, including a thorough understanding of how Incident and Problem Management affect each other. If IT organization...
Provided by Global Knowledge
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Whitepapers
Using Microsoft's Free Tools to Image and Deploy Windows 7
August 13, 2010, 12:00am PDT
Microsoft provides freely available and quite powerful tools that can help you image and deploy Windows 7. This white paper explores those components and their processes used during these...
Provided by Global Knowledge
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Whitepapers
Enterprise Analysis: An Introduction To Evaluating Your Organization
August 13, 2010, 12:00am PDT
As a business or enterprise develops, it evolves to meet the needs and objectives of its founders. As time goes by, it can grow so large that it becomes overburdened by too many products, too many...
Provided by Global Knowledge
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