<![CDATA[Research Library - White Papers, Webcasts and Case Studies - TechRepublic ]]> en-us 2013-05-19T13:36:41-07:00 <![CDATA[Waltham Forest Council Adopts ITIL With Hornbill~s Supportworks]]> Fri, 15 May 2009 09:37:21 -0700 <![CDATA[Halliwells IT Team Meets Customer SLA Targets With Hornbill~s Supportworks ITSM]]> Fri, 15 May 2009 09:36:20 -0700 <![CDATA[Hornbill~s Supportworks Meets the University of Sheffield~s Challenge for Campus IT Service Desk]]> Fri, 15 May 2009 09:35:18 -0700 <![CDATA[The Credit Crunch Time for IT Service Management to Prove Its Worth]]> Mon, 23 Mar 2009 05:31:28 -0700