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INFORMS
(10 results)-
White Papers
Relationship-Based Clustering and Visualization for High-Dimensional Data Mining
November 9, 2007, 12:00am PST
In several real-life data-mining applications, data reside in very high (1000 or more) dimensional space, where both clustering techniques developed for low-dimensional spaces (k-means, BIRCH,...
Provided by INFORMS
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White Papers
The Impact of Simulation Training on Call Center Agent Performance: A Field-Based Investigation
February 1, 2008, 12:00am PST
The most prevalent form of training call center agents is via classroom instruction coupled with roleplays. Role-play training has a theoretical base in behavior modeling that entails observation,...
Provided by INFORMS
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White Papers
Procurement From Multiple Suppliers Using Options
January 1, 2011, 12:00am PST
This paper studies the design of procurement mechanisms when a manufacturer purchases from multiple suppliers that are heterogeneous in their production costs and salvage values. The option to...
Provided by INFORMS
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White Papers
A Value-at-Risk Approach to Information Security Investment
March 13, 2008, 12:00am PDT
Information security investment has been getting increasing attention in recent years. Various methods have been proposed to determine the effective level of security investment. However,...
Provided by INFORMS
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White Papers
The Financial Markets And Customer Satisfaction: Reexamining Possible Financial Market Mispricing Of Customer Satisfaction
October 1, 2009, 12:00am PDT
The authors investigate the association between information contained in the American Customer Satisfaction Index (ACSI) metric and future stock market performance. Some past research has provided...
Provided by INFORMS
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White Papers
Models Of The Spiral-Down Effect In Revenue Management
September 1, 2006, 12:00am PDT
The spiral-down effect occurs when incorrect assumptions about customer behavior cause high-fare ticket sales, protection levels, and revenues to systematically decrease over time. If an airline...
Provided by INFORMS
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White Papers
A Monopolistic And Oligopolistic Stochastic Flow Revenue Management Model
November 1, 2006, 12:00am PST
This paper studies a one-shot inventory replenishment problem with dynamic pricing. The customer arrival rate is assumed to follow a geometric Brownian motion. Homogeneous customers have an...
Provided by INFORMS
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White Papers
New Product Development Under Channel Acceptance
June 5, 2007, 12:00am PDT
In channel structures characterized by a powerful retailer, the dominant retailer's acceptance of a manufacturer's new product often determines the success of the new offering. Focusing on a...
Provided by INFORMS
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White Papers
An Approach to Securely Identifying Beneficial Collaboration in Decentralized Logistics Systems
December 11, 2007, 12:00am PST
The problem of sharing manufacturing, inventory, or capacity to improve performance is applicable in many decentralized operational contexts. However, the solution of such problems commonly...
Provided by INFORMS
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White Papers
Are Foreign IT Workers Cheaper? U.S. Visa Policies and Compensation of Information Technology Professionals
May 1, 2010, 12:00am PDT
The use of H-1B and other work visas to hire foreign Information Technology (IT) professionals in the United States has attracted significant controversy and policy debates. On one hand, hiring...
Provided by INFORMS
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White Papers
Are Foreign IT Workers Cheaper? U.S. Visa Policies and Compensation of Information Technology Professionals
May 1, 2010, 12:00am PDT
The use of H-1B and other work visas to hire foreign Information Technology (IT) professionals in the United States has attracted significant controversy and policy debates. On one hand, hiring...
Provided by INFORMS
-
White Papers
An Approach to Securely Identifying Beneficial Collaboration in Decentralized Logistics Systems
December 11, 2007, 12:00am PST
The problem of sharing manufacturing, inventory, or capacity to improve performance is applicable in many decentralized operational contexts. However, the solution of such problems commonly...
Provided by INFORMS
-
White Papers
The Financial Markets And Customer Satisfaction: Reexamining Possible Financial Market Mispricing Of Customer Satisfaction
October 1, 2009, 12:00am PDT
The authors investigate the association between information contained in the American Customer Satisfaction Index (ACSI) metric and future stock market performance. Some past research has provided...
Provided by INFORMS
-
White Papers
A Value-at-Risk Approach to Information Security Investment
March 13, 2008, 12:00am PDT
Information security investment has been getting increasing attention in recent years. Various methods have been proposed to determine the effective level of security investment. However,...
Provided by INFORMS
-
White Papers
Procurement From Multiple Suppliers Using Options
January 1, 2011, 12:00am PST
This paper studies the design of procurement mechanisms when a manufacturer purchases from multiple suppliers that are heterogeneous in their production costs and salvage values. The option to...
Provided by INFORMS
-
White Papers
The Impact of Simulation Training on Call Center Agent Performance: A Field-Based Investigation
February 1, 2008, 12:00am PST
The most prevalent form of training call center agents is via classroom instruction coupled with roleplays. Role-play training has a theoretical base in behavior modeling that entails observation,...
Provided by INFORMS
-
White Papers
Relationship-Based Clustering and Visualization for High-Dimensional Data Mining
November 9, 2007, 12:00am PST
In several real-life data-mining applications, data reside in very high (1000 or more) dimensional space, where both clustering techniques developed for low-dimensional spaces (k-means, BIRCH,...
Provided by INFORMS
-
White Papers
New Product Development Under Channel Acceptance
June 5, 2007, 12:00am PDT
In channel structures characterized by a powerful retailer, the dominant retailer's acceptance of a manufacturer's new product often determines the success of the new offering. Focusing on a...
Provided by INFORMS
-
White Papers
A Monopolistic And Oligopolistic Stochastic Flow Revenue Management Model
November 1, 2006, 12:00am PST
This paper studies a one-shot inventory replenishment problem with dynamic pricing. The customer arrival rate is assumed to follow a geometric Brownian motion. Homogeneous customers have an...
Provided by INFORMS
-
White Papers
Models Of The Spiral-Down Effect In Revenue Management
September 1, 2006, 12:00am PDT
The spiral-down effect occurs when incorrect assumptions about customer behavior cause high-fare ticket sales, protection levels, and revenues to systematically decrease over time. If an airline...
Provided by INFORMS
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