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Jaime Henriquez
(5 results)-
Downloads
10 habits of superstitious users
August 24, 2009, 12:00am PDT
For some users, the computer is unfathomable -- leading them to make bizarre assumptions about technology and the effect of their own actions. Here are a few irrational beliefs such users...
Provided by Jaime Henriquez
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Downloads
10 arguments for and against WikiLeaks
April 11, 2011, 12:00am PDT
Is WikiLeaks a whistleblower or a spy? Is transparency more important than privacy? Jaime Henriquez looks at both sides of the issues that have emerged in the wake of WikiLeaks' actions.This...
Provided by Jaime Henriquez
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Downloads
10 things that drive your users crazy
June 10, 2009, 12:00am PDT
When users get angry or frustrated, your job becomes a whole lot harder. But if you know what's likely to set them off, you can keep things on a more even keel. Here are a few common emotional...
Provided by Jaime Henriquez
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Downloads
10 common user questions - and some analogies that help clear things up
December 23, 2009, 12:00am PST
Sometimes, the only way to help users grasp a tech concept is to throw them a lifeline to something they already understand. Here are some field-tested analogies from TechRepublic members.This...
Provided by Jaime Henriquez
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Downloads
10 things I miss about Big Iron
December 14, 2010, 12:00am PST
Many IT pros got their start surrounded by massive mainframes, flashing lights, punched cards, and the sound of tape drives revving up and spinning down. Jaime Henriquez looks back at what he...
Provided by Jaime Henriquez
-
Downloads
10 arguments for and against WikiLeaks
April 11, 2011, 12:00am PDT
Is WikiLeaks a whistleblower or a spy? Is transparency more important than privacy? Jaime Henriquez looks at both sides of the issues that have emerged in the wake of WikiLeaks' actions.This...
Provided by Jaime Henriquez
-
Downloads
10 things I miss about Big Iron
December 14, 2010, 12:00am PST
Many IT pros got their start surrounded by massive mainframes, flashing lights, punched cards, and the sound of tape drives revving up and spinning down. Jaime Henriquez looks back at what he...
Provided by Jaime Henriquez
-
Downloads
10 common user questions - and some analogies that help clear things up
December 23, 2009, 12:00am PST
Sometimes, the only way to help users grasp a tech concept is to throw them a lifeline to something they already understand. Here are some field-tested analogies from TechRepublic members.This...
Provided by Jaime Henriquez
-
Downloads
10 habits of superstitious users
August 24, 2009, 12:00am PDT
For some users, the computer is unfathomable -- leading them to make bizarre assumptions about technology and the effect of their own actions. Here are a few irrational beliefs such users...
Provided by Jaime Henriquez
-
Downloads
10 things that drive your users crazy
June 10, 2009, 12:00am PDT
When users get angry or frustrated, your job becomes a whole lot harder. But if you know what's likely to set them off, you can keep things on a more even keel. Here are a few common emotional...
Provided by Jaime Henriquez
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