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Jupitermedia
(175 results)-
White Papers
Ready to Create Your IT Service Catalog?
July 24, 2005, 12:00am PDT
Adopting an IT catalog of services in alignment with an ITIL based Service Level Management process can optimize service provision to the business while reducing the overall costs of IT service...
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White Papers
SharePoint: 10 Things You Wish They Had Told You, Part 1: SharePoint Customers and Developers Often Experience Common Problems; These Solutions Can Help
September 8, 2008, 12:00am PDT
This paper talks about five things from an architect or management point of view that one will probably end up wishing he had known before one started the SharePoint project. In part two of this...
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White Papers
The ITIL Business Case 101
December 29, 2006, 12:00am PST
There is much discussion of which processes to start with in ITIL, or what order to do them in, or whether to do them at all, or how to decide. If the decision on which processes to re-engineer is...
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White Papers
What Goes Into an ITIL Business Case
January 22, 2007, 12:00am PST
This paper applies principles of business case design to a business case for an ITIL project. It is not executive management that a person needs to convince, not at first. The person should be...
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White Papers
How to Set Up Successful SLAs
March 13, 2006, 12:00am PST
The Service Level Agreement (SLA) is one of the most critical parts - if not the key element - of IT Service Management. But as important as they are, they also can be complicated to set up. And...
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White Papers
How to Produce an Actionable IT Service Catalog
July 18, 2005, 12:00am PDT
The ITIL framework is based on the concepts of Service and Customer Care, and the Service Catalog is at the core of these fundamental concepts. Many IT groups produce a Service Catalog as part of...
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White Papers
Beef Up Your Scrum-Master Toolbox
April 11, 2007, 12:00am PDT
The purpose of Scrum is to help build great software through empirical process control. A healthy emphasis on continuous process improvement works naturally with Scrum because Scrum evolved from...
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White Papers
Create a JSF Portlet With Oracle WebCenter Suite and JDeveloper
September 21, 2007, 12:00am PDT
A web portal is a collection of independent web components on a single page. These pluggable user interface components, called portlets, process requests and generate dynamic content from inside...
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White Papers
Why Configuration Management Matters
September 29, 2005, 12:00am PDT
People sometimes ask if configuration management and change management are the same functional set of tasks. Both in principle and practice, they are two very different subject areas but they are...
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White Papers
The Role of Application Monitoring in ITIL
January 30, 2006, 12:00am PST
In ITIL the service support area implicitly addresses "monitoring and operations" through Incident and Problem Management. Although this seems obvious to a practitioner, it may send unclear...
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White Papers
IT Service Catalog - The Central Component of IT Governance
September 19, 2005, 12:00am PDT
IT Governance is now widely recognized as a critical success factor for managing today's complex enterprise IT environments. It has become one of the most popular buzzwords among IT executives and...
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White Papers
Web Services on Mobile Devices
June 12, 2006, 12:00am PDT
Corporate information on handheld devices is becoming more necessary than ever. Learn about the opportunities and challenges in developing Web services applications on mobile devices. According to...
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White Papers
Going the Distance With Disaster Recovery
April 10, 2006, 12:00am PDT
Surviving a disaster - natural or man-made - is never something an enterprise can predict in terms of what might happen in the event of a strong hurricane, widespread power outage, fire or...
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White Papers
Surviving a Database Disaster With RMAN Backups
August 17, 2006, 12:00am PDT
When the authors were in the process of implementing RMAN backups for their databases, they felt that there were not many articles or real stories on how someone survived a real disaster. This...
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White Papers
Four Steps to a Successful DR Strategy
March 7, 2006, 12:00am PST
As often as not, disaster recovery expectations are unrealistic. Even with a well thought out Disaster Recovery (DR) plan, the ability of an organization to execute is suspect. The hope that DR...
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White Papers
When the Intranet Going Gets Tough (Leadership, Part 4)
September 19, 2006, 12:00am PDT
One thing that separates an integrated intranet from a mixed bag of semi-related internal sites is its consistency of design, content structure, and technology. But in large companies - especially...
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White Papers
The Importance of Intranet Leadership, Part 2
August 29, 2006, 12:00am PDT
There are a lot of people who want to be leaders for all the wrong reasons: glorification of their own image, status, money, self-gratification, ego trip. If nothing else, one can learn a lot from...
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White Papers
The Importance of Intranet Leadership, Part 1
August 21, 2006, 12:00am PDT
Intranets are ruled by committee, not by a single person or department. But, in most high-volume, enterprise-wide intranets, there's still a hierarchy to this committee with two distinct leaders:...
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White Papers
Resolving Conflicts on Intranet Teams (Leadership, Part 3)
September 11, 2006, 12:00am PDT
When things are calm and everything is running smoothly anyone can appear to be a good leader. They can say the right things to the right people, do a little internal PR to embellish their past...
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White Papers
ITIL and Process Development
November 10, 2006, 12:00am PST
A developing trend in the IT industry today is the adoption of the best-practices contained in the IT Infrastructure Library (ITIL). The information contained in the volumes of ITIL is beneficial...
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White Papers
IT Costs, Value and Role of ITIL
November 21, 2006, 12:00am PST
One of the challenges with business executives, and senior IT management for that matter, is a constant fixation on the costs of the IT function. In senior management circles "IT sure is...
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White Papers
You Don't Need Every Part of ITIL
October 20, 2006, 12:00am PDT
Any reputable player in ITIL marketplace will honestly tell not everyone needs ITIL, and those who could use ITIL don't need every bit of it. There is nothing wrong with that, and anyone who won't...
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White Papers
The Truth About Configuration Management and the CMDB
December 6, 2006, 12:00am PST
The IT Infrastructure Library (ITIL) describes configuration management as a method for controlling infrastructure and services. Given the descriptions of configuration management, it can appear...
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White Papers
The Benefits of a Single Point of Contact
August 10, 2006, 12:00am PDT
In ITIL, the service desk function performs a number of critical tasks. To say it is simply the traditional help desk renamed does not do the service desk justice. In many respects, the service...
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White Papers
9 Steps to Higher Quality
January 5, 2007, 12:00am PST
ITIL indicates that systematic process improvement requires a Quality Management System (QMS). As usual, ITIL is sketchy about the QMS, but does mention one in particular - the Plan-Do-Check-Act...
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White Papers
What You Need to Know About "ITIL Compliant"
November 16, 2006, 12:00am PST
Suddenly every vendor has ITIL. Most IT operational tools claim to "Support ITIL" or to be "ITIL compliant." One vendor announced they are seeking "ITIL certification," no less. ITIL is...
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White Papers
Psst... ITIL Isn't for Everyone
October 13, 2006, 12:00am PDT
The IT Infrastructure Library (ITIL) itself is not best-practice, nor does it claim to be so. In fact, what ITIL actually says is "The IT Infrastructure Library documents industry best-practice...
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White Papers
Stop Calling ITIL Best Practice
September 29, 2006, 12:00am PDT
Best practice is one of those terms where the meaning gets gradually eroded by constant misuse, especially by vendors, analysts and consultants - the phrase gains currency and pretty soon everyone...
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White Papers
8 Steps to Better Incident Classification
September 7, 2006, 12:00am PDT
Incident classification and initial support and the activities carried out by service desk staff to determine how to work or route an incident for resolution. The IT Infrastructure Library (ITIL)...
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White Papers
6 Steps Improved Service Quality
August 31, 2006, 12:00am PDT
The No.1 reason for IT Infrastructure Library (ITIL) adoption according to a recent Evergreen Systems report is to improve service quality. Reports by various industry analysts claim that about...
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White Papers
CMDB: The Catch-All Catch Phrase
August 3, 2006, 12:00am PDT
Vendors and IT organizations looking for a better way to integrate their IT infrastructure and infuse best-practices and governance into IT are turning to the concept of Configuration Management...
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White Papers
Seven Steps to Improved Incident Handling
August 2, 2006, 12:00am PDT
The IT Infrastructure Library (ITIL) describes how incident matching can improve the efficiency, effectiveness, and economy of service restoration. Incident matching is a major task described...
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White Papers
Improving ASP.NET Application Performance and Scalability
January 18, 2007, 12:00am PST
This paper discusses some best practices that a person can follow during an application's development life cycle to help ensure that the application is both scalable and achieves high performance....
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White Papers
Write a Custom Outlook Add-In With Visual Studio Tools for Office
June 30, 2006, 12:00am PDT
Visual Studio Tools for Office (VSTO) is an add-on to Visual Studio 2005 that gives developers much more direct IDE support and easier access to the rich programming model provided by the...
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White Papers
Using Windows Workflow to Control ASP.NET Navigation
June 6, 2007, 12:00am PDT
This paper describes one simple solution for achieving interoperability between Windows Workflow (WF) and ASP.NET. It leverages the power of WF's powerful visual logic to design page-flow based on...
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White Papers
Mastering the WPF RichTextBox
May 23, 2007, 12:00am PDT
The RichTextBox component in WPF/.NET 3.0 received a major upgrade compared to the previous version of the RichTextBox control that shipped with.NET 2.0. But with the expanded capability comes the...
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White Papers
Choose the Right Web Services Security Solution
May 21, 2007, 12:00am PDT
Web services are designed to expose business functionality in an interoperable and loosely coupled manner. While they have the potential to reap the benefits of an SOA infrastructure, they also...
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White Papers
Introducing Internet Information Services (IIS) 7.0
May 18, 2007, 12:00am PDT
Off late Microsoft rolled out its next-generation Operating System (OS), Windows Vista. One of the core Vista components is a new version of Microsoft's web server - Internet Information Services...
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White Papers
How to Create a Custom Policy Injection Application Block Handler
May 14, 2007, 12:00am PDT
As part of Enterprise Library, the Policy Injection Application Block lets a developer control the behavior of the applications through configuration. The Policy Injection Application Block, part...
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White Papers
Apply DWR to Data Validation in an AJAX Application
April 26, 2007, 12:00am PDT
Direct Web Remoting (DWR) is a Java open source library for developing AJAX applications that consists of two components: JavaScript running in the browser that sends requests and dynamically...
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White Papers
Integrating AJAX Clients and RESTful Web Services
July 25, 2007, 12:00am PDT
It is no coincidence that AJAX and RESTful web services gained the attention of developers in their respective stages of infancy. Both technologies emerged during times that were dominated by...
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White Papers
Model-Driven Architecture Overcomes Limits of Traditional Object Modeling
November 30, 2007, 12:00am PST
Object-modeling methodologies have long held the promise of enabling development teams to deliver higher-quality software faster and with better code reuse. Sadly, traditional object-modeling...
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White Papers
Introducing ADO.NET Entity Framework
December 3, 2007, 12:00am PST
The challenge of bringing data from efficient storage engines such as SQL Server into object-oriented programming models is hardly a new one. Most developers address this challenge by writing...
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White Papers
Using the Smart Device Framework for Windows Mobile Development
December 4, 2007, 12:00am PST
If one has been developing Windows Mobile applications using the .NET Compact Framework for some time, there will be a day when one will realize that not all the functionalities one's need can be...
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White Papers
The Google Web Toolkit's AJAX Recipe: Less JavaScript, More Speed
December 5, 2007, 12:00am PST
How popular is the Google Web Toolkit (GWT)? Google claims their Java web development framework for AJAX (asynchronous JavaScript and XML) applications has been downloaded millions of times since...
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White Papers
Working With Red-Black Trees in C#
December 10, 2007, 12:00am PST
Although Binary Search Trees (BSTs) are used widely, as data gets added, binary search trees tend to degenerate into an unordered linked list over time. The "Red-black tree" is a related type of...
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White Papers
Resuscitate Your .NET Programs With the Application Recovery and Restart API
December 11, 2007, 12:00am PST
Microsoft has gone to great lengths to help one make their software applications more appealing to users. One can create rich user experiences with Windows Presentation Foundation, smooth web...
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White Papers
Drawing With Direct3D, Part 2: Lighting and Textures
December 13, 2007, 12:00am PST
In complicated scenes, displaying only specified colors can produce a poor result, because adjacent shapes that have the same colors blend together, making it difficult for viewers to discern what...
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White Papers
Small Steps Lead to Big Improvements in Java Code Quality
December 14, 2007, 12:00am PST
So continuous integration is an important part of one's development process and one is eager to include a code-coverage check as part of the automated builds, but which coverage-rate targets...
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White Papers
Working With Visual Studio Team Edition for Testers
December 19, 2007, 12:00am PST
Poorly-written code and nonconformance to coding standards may get an application ready to ship a little more quickly, but often becomes a nightmare after application deployment. The answer is, of...
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White Papers
Insulate Your Code With the Provider Model
December 26, 2007, 12:00am PST
Developers constantly face problems brought on by changing technologies. When Microsoft releases a new version of a data provider, or a customer decides to switch databases from Oracle to SQL...
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White Papers
Caching With Weak References in .NET
December 27, 2007, 12:00am PST
To cache objects returned from a service, one can use one of several available mechanisms, the simplest of which is to reference the objects indefinitely. However, this approach ultimately suffers...
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White Papers
Apply the New Vista APIs to Sidebar Gadgets, Part 1
December 31, 2007, 12:00am PST
Developing Windows Vista Sidebar gadgets generally involves a lot of JavaScript programming. To make it possible for Sidebar gadgets to access the various systems' information, Microsoft has...
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White Papers
Manipulate XML Content the Ximple Way
January 9, 2008, 12:00am PST
The latest Java version of the Virtual Token Descriptor for XML (VTD-XML) can function as a slicer, an editor, and an incremental modifier to intelligently manipulate XML document content. This...
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White Papers
Apply the New Vista APIs to Sidebar Gadgets, Part 2
January 10, 2008, 12:00am PST
Developing Windows Vista Sidebar gadgets generally involves a lot of JavaScript programming. To make it possible for Sidebar gadgets to access the various systems' information, Microsoft has...
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White Papers
Tracking XML Data Changes Easily With SDO
January 17, 2008, 12:00am PST
Tracking data changes is an essential requirement in many software, application, and business-integration scenarios. Rigorously implementing this requirement is relatively difficult because...
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White Papers
XmlTransform - A General-Purpose XSLT Pre-Processor
January 23, 2008, 12:00am PST
The general-purpose XML transformer and/or validator discussed here, named "XmlTransform" operates on an arbitrarily deep directory tree containing files one want to transform. As output it...
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White Papers
Add Custom XML Documentation Capability to Your SQL Code
January 23, 2008, 12:00am PST
If one has ever worked with sophisticated database systems or large applications one has probably accumulated sizable libraries of stored procedure code. Such libraries typically hold a few...
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White Papers
What's New in C# 3.0?: Part 1
January 24, 2008, 12:00am PST
With the release of Visual Studio 2008, Microsoft has updated the C# language to its latest version, 3.0. C# 3.0 contains several key language enhancements that support the recently-announced...
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White Papers
Fall in Love With Visual Basic All Over Again in Visual Studio 2008
January 30, 2008, 12:00am PST
Before reviewing the features individually, unlike previous versions of Visual Studio, where the version of the IDE was tied directly to a version of the .NET Framework, Visual Studio 2008...
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White Papers
Apply IronRuby to Get Started Building Next-Generation UIs
February 1, 2008, 12:00am PST
Ruby is a relatively new language with a large and enthusiastic following in the Web 2.0 world, primarily generated by Ruby on Rails (RoR). Ruby on Rails is a web framework intended for developing...
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White Papers
C# 3.0 Syntax Additions - Design Guidelines
February 11, 2008, 12:00am PST
C# 3.0 includes a few syntactical additions to the language. For the most part, Microsoft added these language additions to support Language Integrated Query (LINQ). These features include (but...
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White Papers
ASP.NET's New LinqDataSource Control Simplifies Data Access
February 13, 2008, 12:00am PST
Any user-centric application one writes will require some sort of data integration - at minimum, one will need to retrieve some data and display it in the user interface. Often, applications must...
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White Papers
Real-Life Rails: Develop With NetBeans, Deploy on Linux
February 14, 2008, 12:00am PST
The Ruby language's conciseness makes it great for development - fewer lines of code means reduced development time and maintenance costs. Rails, the Ruby-based web application framework, can be...
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White Papers
Use Specialty Arrays to Accelerate Your Code
February 20, 2008, 12:00am PST
Visual Studio provides arrays of any data type. One can make one-, two-, and higher-dimensional arrays of integers, strings, objects, structures, or whatever. But there are a couple of useful...
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White Papers
MVP Corner: Use the ASP.NET MVC Framework to Write Web Apps Without ViewState or Postbacks
February 25, 2008, 12:00am PST
ASP.NET has been the odd man out in the web world. While one will find several MVC frameworks in the Java space, ASP.NET's default model has always been Web Forms. Ruby on Rails framework has...
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White Papers
Tricks to Improve Your Brew Handset Debugging
February 27, 2008, 12:00am PST
Although on-target debugging is supported on many Brew-enabled handsets, one probably (paradoxically) spend most of their time debugging on older handsets that don't have on-target debugging at...
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White Papers
Build a Shared Clipboard Utility in Python
February 28, 2008, 12:00am PST
This paper presents the Python shared clipboard - a little utility that allows different machines connected over a LAN to share the contents of their clipboards. While building it, one might learn...
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White Papers
Building Executive Dashboards With Google Chart
March 3, 2008, 12:00am PST
With the advent of truly dynamic, web services-supported web experiences, more and more users are expecting dynamism and responsiveness from their executive dashboards and support systems. This...
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White Papers
What's New in Visual Basic 9.0?: Part 1
March 4, 2008, 12:00am PST
With the release of Visual Studio 2008, Microsoft has also updated the VB language to its latest version, 9.0. In VB 9.0, there are several key language enhancements that have been made to support...
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White Papers
Ubuntu Eye for the Debian Guy: Running Linux on Linux
March 7, 2008, 12:00am PST
The aim of this paper is to present my experience building and running two separate UML instances of Ubuntu distributions. For Debian users like the author, it can serve as a starting point for...
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White Papers
Java RTS Real-Time Enables Financial Applications
August 23, 2007, 12:00am PDT
Standard Java has some deficiencies that make it less than ideal in the real-time world. (What Is Real-Time?). For one, the garbage collector (an internal JVM thread that reclaims old objects to...
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White Papers
Building a Web Service Powered JSR 168 Financial Portlet
September 10, 2007, 12:00am PDT
An increasing number of web applications built today use portal technology. A portal is a web application that typically provides services such as personalization, single sign-on, and content...
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White Papers
Create a JSF Portlet With Oracle WebCenter Suite and JDeveloper
September 21, 2007, 12:00am PDT
A web portal is a collection of independent web components on a single page. These pluggable user interface components, called portlets, process requests and generate dynamic content from inside...
Provided by Jupitermedia
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White Papers
Java Web Development the Wicket Way
October 12, 2007, 12:00am PDT
The web application frameworks available today offer a wealth of development styles. Well-known web development technologies such as JavaServer Faces, ASP.NET, and the Google Web Toolkit use...
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White Papers
Creating Web Sites With ASP.NET 2.0
October 15, 2007, 12:00am PDT
From basic, static HTML pages to totally data-driven and data-centric Web applications, the demands on a Web developer are much more complex and demanding than they were just a few years ago. The...
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White Papers
Getting Started With Crystal Reports for Visual Studio 2005
October 18, 2007, 12:00am PDT
Creating reports is one of the most common things developers are asked to do when building a typical business application. Businesses want to know how well a product has sold, the sales total for...
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White Papers
Picture SMS Using the .NET Compact Framework 2.0
October 31, 2007, 12:00am PDT
Off late the author was consulting on a Windows Mobile project where the client asked if it is possible to send images using SMS messaging. After searching high and low for a solution, the author...
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White Papers
Create Your Own Mailing List Server With .NET 2.0
November 6, 2007, 12:00am PST
If one is a developer, chances are that one is no stranger to mailing lists. A mailing list contains a group of users who are subscribed to receive regular emails pertaining to a specific topic....
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White Papers
A Flickr-Based Introduction to Ruby on Rails 2.0
March 11, 2008, 12:00am PDT
Rails web application framework became the perfect killer application for the Ruby language and an extremely powerful tool for rapidly developing web applications based on the CRUD (Create, Read,...
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