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Mercom Systems
(1 results)-
Webcasts
Top Ten Errors Contact Center Trainers Make...And How to Avoid Them in Your Center
July 20, 2006, 12:00am PDT
Proper training is the key to call center agent success. Sending employees out onto the call floor without proper training is like having them learn to ride a bike by reading about it - it just...
Provided by Mercom Systems
-
Webcasts
Top Ten Errors Contact Center Trainers Make...And How to Avoid Them in Your Center
July 20, 2006, 12:00am PDT
Proper training is the key to call center agent success. Sending employees out onto the call floor without proper training is like having them learn to ride a bike by reading about it - it just...
Provided by Mercom Systems
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