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Mercury Interactive
(6 results)-
White Papers
ITIL Best Practices for IT and Business Alignment
February 1, 2005, 12:00am PST
Toward the goal of aligning IT with business goals and priorities, the Information Technology Infrastructure Library (ITIL®) offers the world's most widely accepted approach to IT Service...
Provided by Mercury Interactive
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White Papers
ITIL Best Practices: Maximizing the Business Value of IT - Part II
April 1, 2005, 12:00am PST
Change management and service-level management form a base that enables organization to maximize the business value of IT. While many vendors can provide solutions to automate portions of the...
Provided by Mercury Interactive
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White Papers
Analyzing Performance and Availability: Best Practices for Root-Cause Analysis and Triage
April 1, 2005, 12:00am PST
See how how you can use Mercury Business Availability Center to monitor performance and availability from an end-user perspective to improve your production triage and root-cause analysis processes.
Provided by Mercury Interactive
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White Papers
Top Ten Misconceptions about Performance and Availability Monitoring
July 1, 2005, 12:00am PDT
Learn about 10 aspects of monitoring that may have once been perfectly sound best practices, but now no longer apply in most availability and performance monitoring situations.
Provided by Mercury Interactive
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Case Studies
Mercury LoadRunner Tips for Configuration, Scripting, and Execution
June 1, 2005, 12:00am PDT
This white paper provides tips and tricks for Mercury LoadRunner configuration, scripting, and execution. This guide is intended to help testers just learning to use LoadRunner, as well as to...
Provided by Mercury Interactive
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White Papers
ITIL Foundations: Mapping ITIL to the Real World
July 1, 2006, 12:00am PDT
Produced in conjunction with Enterprise Management Associates, this paper discusses Mercury's comprehensive, business-centric IT service management strategy to optimize the value of ITIL and ITSM...
Provided by Mercury Interactive
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White Papers
ITIL Foundations: Mapping ITIL to the Real World
July 1, 2006, 12:00am PDT
Produced in conjunction with Enterprise Management Associates, this paper discusses Mercury's comprehensive, business-centric IT service management strategy to optimize the value of ITIL and ITSM...
Provided by Mercury Interactive
-
Case Studies
Mercury LoadRunner Tips for Configuration, Scripting, and Execution
June 1, 2005, 12:00am PDT
This white paper provides tips and tricks for Mercury LoadRunner configuration, scripting, and execution. This guide is intended to help testers just learning to use LoadRunner, as well as to...
Provided by Mercury Interactive
-
White Papers
Top Ten Misconceptions about Performance and Availability Monitoring
July 1, 2005, 12:00am PDT
Learn about 10 aspects of monitoring that may have once been perfectly sound best practices, but now no longer apply in most availability and performance monitoring situations.
Provided by Mercury Interactive
-
White Papers
Analyzing Performance and Availability: Best Practices for Root-Cause Analysis and Triage
April 1, 2005, 12:00am PST
See how how you can use Mercury Business Availability Center to monitor performance and availability from an end-user perspective to improve your production triage and root-cause analysis processes.
Provided by Mercury Interactive
-
White Papers
ITIL Best Practices: Maximizing the Business Value of IT - Part II
April 1, 2005, 12:00am PST
Change management and service-level management form a base that enables organization to maximize the business value of IT. While many vendors can provide solutions to automate portions of the...
Provided by Mercury Interactive
-
White Papers
ITIL Best Practices for IT and Business Alignment
February 1, 2005, 12:00am PST
Toward the goal of aligning IT with business goals and priorities, the Information Technology Infrastructure Library (ITIL®) offers the world's most widely accepted approach to IT Service...
Provided by Mercury Interactive
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