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White Papers
Problem Management - Key Best Practices
June 27, 2005, 12:00am PDT
The ITIL framework supplies an excellent relational model on how to manage Incidents, Problems and Changes. But this model becomes much more powerful when best practices are applied; such as...
Provided by NetworkD
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White Papers
The Risky Business Of IT Change
March 24, 2008, 12:00am PDT
Most businesses, large and small, have a fundamental problem - they don't handle strategic business-spanning changes as well as they should - which can have devastating consequences. In order to...
Provided by NetworkD
-
White Papers
The Risky Business Of IT Change
March 24, 2008, 12:00am PDT
Most businesses, large and small, have a fundamental problem - they don't handle strategic business-spanning changes as well as they should - which can have devastating consequences. In order to...
Provided by NetworkD
-
White Papers
Problem Management - Key Best Practices
June 27, 2005, 12:00am PDT
The ITIL framework supplies an excellent relational model on how to manage Incidents, Problems and Changes. But this model becomes much more powerful when best practices are applied; such as...
Provided by NetworkD
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