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Nortel Networks
(154 results)-
White Papers
Passport 8600 Routing Switch - Layer 2/3 Performance
March 1, 2003, 12:00am PST
Network managers deploying enterprise-class Layer 2/3 routing switches understand the importance of line-rate throughput. With the emergence of VoIP and other latency sensitive applications, line...
Provided by Nortel Networks
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White Papers
T-Mobile International and Nortel Long Term Evolution Trial
October 1, 2008, 12:00am PDT
The objective of this paper is to provide a basic overview of the Long Term Evolution (LTE) trial system operating in Bonn, Germany through cooperation between T-Mobile International and Nortel....
Provided by Nortel Networks
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White Papers
Deploying and Implementing a Unified Communications Solution
November 24, 2008, 12:00am PST
A Unified Communication (UC) infrastructure opens the door for employees to communicate and collaborate more effectively and efficiently. The business advantages of UC are clear: increased...
Provided by Nortel Networks
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White Papers
40G to 100G - What's All the Fuss About Optical Gigabits?
March 1, 2008, 12:00am PST
Preventing a worldwide bandwidth crisis hangs by a thread - a fiber-optic thread thinner than a human hair yet filled with untapped potential. And, that potential within each tiny fiber-optic...
Provided by Nortel Networks
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White Papers
Global Standards Development: Setting the Course for Technology Directions
February 19, 2008, 12:00am PST
Global standards development plays a key role in setting the technology directions the industry will adopt and follow into the future. Nortel is committed to this global standardization process...
Provided by Nortel Networks
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White Papers
Evaluating Your Network and Assessing Your Risk in a Unified Communication Implementation
November 24, 2008, 12:00am PST
As the due diligence phase of a UC project, network evaluation and security assessment are far from glamorous activities. Nonetheless, this phase needs to be approached methodically and zealously...
Provided by Nortel Networks
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White Papers
Nortel Hosted Solutions Center - Security Overview
March 17, 2009, 12:00am PDT
When a customer entrusts Nortel with the hosting of their network, they not only want to know that their network is being managed efficiently, cost-effectively and with the latest technology, they...
Provided by Nortel Networks
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Case Studies
Moving 4ward With Unified Communications
November 6, 2008, 12:00am PST
Based in Hong Kong, 4ward is a hosting company specializing in IT, telephony and unified communications. 4ward employees are highly mobile, and they needed the flexibility to use either their desk...
Provided by Nortel Networks
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Case Studies
Asus's Unified Communication Deployment Results in Increased Productivity and Improved Customer Service
May 28, 2009, 12:00am PDT
ASUSteK Computer Inc (ASUS) is one of the world's largest computer and IT suppliers and has more than 100,000 global staff. The challenge was to improve workforce productivity, increase customer...
Provided by Nortel Networks
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Case Studies
Robust Voice and Data Network Underpins an Innovative World-Class Learning Environment
October 16, 2008, 12:00am PDT
The Broad Oak campus at Accrington & Rossendale College is one of the most cutting-edge learning institutions in the UK. The challenge was to build modern networking technologies into a new...
Provided by Nortel Networks
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Case Studies
World-Leading IPC Service Provider Boosts Productivity and Improves Customer Service With Enhanced Network
January 19, 2009, 12:00am PST
Since 1983, Advantech, the world-leading IPC service provider, has always been an innovator in the development and manufacturing of high-quality, high-performance solutions and services in the...
Provided by Nortel Networks
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Case Studies
New Communications Capabilities Help Human Rights Campaigners to Help Others
July 23, 2008, 12:00am PDT
Amnesty International's Irish Section faced a situation that its main office building was about to undergo an extensive 15-month refurbishment, which meant moving into temporary offices for an...
Provided by Nortel Networks
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Case Studies
Bell Canada Leverages Nortel Hosted VoIP for Internal Communications Network
June 25, 2008, 12:00am PDT
Bell Canada is Canada's largest communications company, providing the most comprehensive and innovative suite of communication services to residential and business customers in Canada. The...
Provided by Nortel Networks
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Case Studies
Cadence Design Systems - Unified Communications
January 1, 2009, 12:00am PST
Cadence Design Systems is a global leader in software, hardware, methodologies, and services that play essential roles in accelerating innovation in today's highly complex integrated circuits,...
Provided by Nortel Networks
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Case Studies
A Stronger WLAN Business Case
January 1, 2009, 12:00am PST
More than five years ago, Nortel IT began deploying WLAN as a convenience service for nomadic employees. The challenge was to improve business case for WLAN and to demonstrate real cost savings....
Provided by Nortel Networks
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Case Studies
A WLAN Success Story: Wireless Office
January 1, 2009, 12:00am PST
Nortel IT needed to provide voice and data communications for Nortel sales and engineering staff in Albany, New York. The challenge was that Nortel sales and engineering office in Albany required...
Provided by Nortel Networks
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Case Studies
Nortel on Nortel: An Anti-Spam Solution That Works
January 1, 2009, 12:00am PST
On any given workday, Nortel IT blocks 97-99% of incoming spam emails, which amounts to between 300,000 to 1.1 million unwanted messages and includes approximately 55,000 messages with malicious...
Provided by Nortel Networks
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Case Studies
Application Switching Enhances Unix Environment for R&D
January 1, 2009, 12:00am PST
At Nortel IT is centrally host and manage a Unix server environment for approximately 12,000 R&D employees running CPU-intensive design applications that produce high transaction volumes. The...
Provided by Nortel Networks
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Case Studies
Better Control and Management With a Technology Architecture Roadmap
January 1, 2009, 12:00am PST
With shrinking IT budgets, technology investments need to be sound decisions based on useful, viable and relevant information. The challenge was out-of-date architecture documentation based on...
Provided by Nortel Networks
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Case Studies
Nortel Networks Case Study: CallPilot Password Reset
January 1, 2009, 12:00am PST
Thousands of Nortel employees use Nortel CallPilot for voicemail. The challenge was to look for an inexpensive method to reset voicemail passwords without Level 1 Help Desk assistance. The Nortel...
Provided by Nortel Networks
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White Papers
SIP Business Trunking, a Nortel IP Powered Business Solution
June 15, 2009, 12:00am PDT
Leveraging its Carrier and Enterprise VoIP leadership, Nortel brings to market Session Initiation Protocol (SIP) Business Trunking to allow service providers and enterprises to benefit from the...
Provided by Nortel Networks
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White Papers
Factors to Consider When Deploying Microsoft Office Communications Server (OCS) 2007 Release 2
June 9, 2009, 12:00am PDT
In today's global economy, many companies face the challenge of workforces that are increasingly distributed and yet must work together more effectively than ever before. Unified communications...
Provided by Nortel Networks
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White Papers
Fueling Customer Interactivity to Drive Loyalty and Business Optimization: Exploring the Values of Leveraging Customer-Centric Technology and Business Principals
December 3, 2008, 12:00am PST
Business in a Web 2.0 world puts the customer at the center of communications. Blogs and social networking are considered the source for information about today's products and services, and...
Provided by Nortel Networks
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White Papers
Nortel's Investment Recovery Operations Minimize Waste for Customers' Networks
February 12, 2009, 12:00am PST
Nortel is proud of its membership in the Olympic Family, as the Official Converged Network Equipment Supplier for the Vancouver 2010 Olympic Winter Games, as well as its partnership with the...
Provided by Nortel Networks
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White Papers
Split Multi-Link Trunking Ethernet Routing Switch 8600
November 16, 2007, 12:00am PST
Unplanned network outages can affect all aspects of a business. Lost sales increased overtime, loss of employee productivity and even declining customer loyalty can be attributed to issues...
Provided by Nortel Networks
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White Papers
Application Acceleration for Mobile and Small Office Workers: The Mobile Client Accelerator Advantage
June 4, 2008, 12:00am PDT
The market paradigm for consolidating enterprise applications and data resources at the corporate data center is becoming well established. Regulatory compliance and rising support costs have...
Provided by Nortel Networks
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White Papers
Nortel IT Implementation Steps for New Access Enforcement Program
October 29, 2008, 12:00am PDT
In a given month, 80 percent of Nortel employees access the network remotely through a Virtual Private Network (VPN). Eighteen percent of remotely connected devices are employee-owned computers...
Provided by Nortel Networks
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Case Studies
Nortel on Nortel: Upgrading WLAN Security to 802.11i
January 1, 2009, 12:00am PST
At Nortel IT security is always top of mind, especially when making changes to the Wireless LAN (WLAN) infrastructure. The challenge was to simplify the end user experience for wireless LAN...
Provided by Nortel Networks
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Case Studies
Nortel Networks Case Study: Open Mobile
January 1, 2009, 12:00am PST
Open Mobile is an operator that serves the Puerto Rico wireless market and launched in June of 2007. Open Mobile is characterized by its innovative products and solutions portfolio that it...
Provided by Nortel Networks
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White Papers
Action Plan for Workforce and Business Continuity Planning - Pandemics, Swine and Avian Flu: Enabling Full Productivity in the Event of a Pandemic
May 7, 2009, 12:00am PDT
In the event of a pandemic or global disease outbreak, this is exactly the scenario that most organizations and employees would be facing. Enterprises and public sector organizations would be wise...
Provided by Nortel Networks
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White Papers
End User Insights: The REAL Value of Unified Messaging: What End Users Have to Say - In Their Own Words
May 26, 2009, 12:00am PDT
Customers, partners, colleagues, just about everyone, expect - and demand - instant responsiveness. To enable this instant response, employees need to have access to the latest communications and...
Provided by Nortel Networks
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White Papers
SIP Trunking: The What, How and Why
July 6, 2009, 12:00am PDT
Session Initiation Protocol (SIP) has emerged as the universal blueprint for IP Telephony and unified communications in general. By supporting a wide range of media sessions, SIP allows users to...
Provided by Nortel Networks
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White Papers
10 Ways to Reduce Mobile Costs: Mobile Usage Is Growing, But Mobility Spend Doesn't Have To
June 24, 2009, 12:00am PDT
By 2012, one in every three dollars of enterprise IT spend will be on mobility, with overall spend forecasted to exceed $1.4 trillion (USD). Proof of this trend is all around. Mobile devices can...
Provided by Nortel Networks
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White Papers
Assessing the Opportunity for CEBS: Five Key Considerations
May 21, 2009, 12:00am PDT
Communications is now deeply ingrained in critical day-to-day business processes. Any enterprise that wants to be successful must now look at their communications in an entirely new way - as a...
Provided by Nortel Networks
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White Papers
How to Accelerate Business Processes Through Communications-Enabled Applications
January 9, 2009, 12:00am PST
This white paper explores what it takes to improve business processes and identifies four key areas through which organizations have the opportunity to accelerate their business. The paper also...
Provided by Nortel Networks
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White Papers
Defining Your Unified Communication Project
November 24, 2008, 12:00am PST
This paper is the first in a series of three white papers outlining the "whats and whys" of a successful UC implementation project. This white paper is designed to help IT executives and managers...
Provided by Nortel Networks
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White Papers
Nortel Global Services: Nortel Network Application Services
October 24, 2008, 12:00am PDT
Information is the key to identifying those changes, ensuring that business processes evolve to address new challenges and making the business decisions that help an enterprise stay ahead of the...
Provided by Nortel Networks
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White Papers
Contextually-Enhanced Communications-Enabled Applications: Adding a New Dimension to Unified Communications
October 22, 2008, 12:00am PDT
In today's complex business environment, IT executives say their main opportunities by far are to "Improve and/or innovate new business processes." This paper explores how communications...
Provided by Nortel Networks
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White Papers
The Hyperconnected Enterprise - A CIO's Survival Guide
October 2, 2008, 12:00am PDT
A global megatrend is currently underway even as the economy is slowing down. This phenomenon called Hyperconnectivity represents the unfolding of a new era in communications in which all things...
Provided by Nortel Networks
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White Papers
Top 10 Reasons to Migrate From Your Nortel Meridian 1 to the Nortel Communication Server 1000
September 4, 2009, 12:00am PDT
As a leading provider of solutions that connect the globe, Nortel understands the challenges of today's businesses, including the need to reduce operating costs, simplify management and keep the...
Provided by Nortel Networks
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White Papers
Combinatorial Optimization Problems in Wireless Switch Design
September 6, 2008, 12:00am PDT
The purpose of this paper is to illustrate the diversity of combinatorial problems encountered in the design of wireless switching systems. This is done via a representative selection of examples...
Provided by Nortel Networks
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White Papers
Advanced Technologies for 4G: Mobile Broadband Multimedia Everywhere
February 19, 2008, 12:00am PST
Nortel's Wireless Technology Lab (WTL) is working on numerous innovations that will fundamentally rewrite the economic equation for wireless access infrastructures and pave the way for ubiquitous...
Provided by Nortel Networks
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White Papers
SOA, Web Services and Enterprise 2.0 in the Contact Center
October 2, 2009, 12:00am PDT
All of ones life in an age where the customer is king and minor blips in customer service can instantly become the fodder of social networking and video sharing Internet sites. Companies are...
Provided by Nortel Networks
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White Papers
WLAN IP Telephony Installation and Commissioning
September 4, 2008, 12:00am PDT
Employees carry wireless handsets to make and receive calls as they move throughout the building. The handsets are used only on the premises; they are not cellular phones. The handsets communicate...
Provided by Nortel Networks
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Case Studies
Nortel Network Case Study: Adelphi
January 1, 2010, 12:00am PST
Adelphi provides market intelligence to global drug companies and employs some 500 scientists in offices around the world. Adelphi's legacy communication system lacked the resilience and features...
Provided by Nortel Networks
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Case Studies
Nortel Network Case Study: ASG
January 1, 2010, 12:00am PST
ASG is a global enterprise offering a comprehensive suite of Identity, Applications, Operations, Information, Performance, and Infrastructure Management solutions. Each time a new company is...
Provided by Nortel Networks
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Case Studies
European Cable Operator Paves the Way to the IP Powered Home With an Innovative Triple Play Offer
August 26, 2009, 12:00am PDT
This carrier expanded its presence in its market with a rich and price competitive triple play offer delivering reliable high bandwidth internet access, telephony and television services that meet...
Provided by Nortel Networks
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Case Studies
Nortel on Nortel: A WLAN Success Story: Wireless Office
January 1, 2010, 12:00am PST
When the Nortel sales and engineering office in Albany wanted to deploy a voice and data network solution, they were looking at providing employee mobility and office flexibility. But they wanted...
Provided by Nortel Networks
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Case Studies
Nortel on Nortel: Improving Remote Access Security with VPN Tunnel Guard
March 3, 2010, 12:00am PST
The notion of this case study is to discuss the technical solution that Nortel IT made use of for securing remote endpoints using Virtual Private Network (VPN) Tunnel Guard. It is an in-depth...
Provided by Nortel Networks
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Case Studies
IP Network Increases Capacity and Improves Functionality for High Street Clothing Brand
May 2, 2008, 12:00am PDT
When a company restructures and office premises are merged, there is almost always a requirement for some form of IT infrastructure development, to ensure that everyone can communicate effectively...
Provided by Nortel Networks
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Case Studies
Leading by Example: The Missouri Department of Conservat Ion Gets Greener With Advanced Networking Technology
November 15, 2008, 12:00am PST
Faced with the need to upgrade its voice and data networks to more effectively and cost-efficiently serve the people of Missouri, the Missouri Department of Conservation set an objective of doing...
Provided by Nortel Networks
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Case Studies
Tennis Australia Aces With a Converged IP Network From Nortel
May 27, 2009, 12:00am PDT
Tennis Australia is the governing body for all amateur and professional tennis competitions within Australia. Tennis Australia was facing a major challenge in 2007 due to the fluctuating demands...
Provided by Nortel Networks
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Case Studies
Global Distributor Vastly Improves Customer Service With Virtual IP Call Centre and IVR Solution
July 14, 2008, 12:00am PDT
TNT's challenge was to improve customer service via the use of intelligent technology, without increasing call centre agent numbers. Full upgrade of TNT's five call centres to form a 600-seat...
Provided by Nortel Networks
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Case Studies
Improved Connectivity Helps Local Council Enhance Public Services
July 18, 2008, 12:00am PDT
Santiago de Compostela City Council wanted to increase the speed and availability of key applications and services, drive employee productivity and enhance interactions with local people. A new...
Provided by Nortel Networks
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Case Studies
Sabre
January 1, 2010, 12:00am PST
Sabre Holdings is a world leader in commercial, retail and online travel products, and providing distribution and technology solutions for the travel industry. Sabre operated a dedicated network...
Provided by Nortel Networks
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Case Studies
Professional Body Lays Foundations for Unified Communications Through Cutting-Edge VoIP
September 17, 2009, 12:00am PDT
Royal College of Physicians (RCP) wanted to move to a system that could support flexible ways of working. As a professional body responsible for a whole range of activities in the medical field -...
Provided by Nortel Networks
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Case Studies
Rmit University Invests in High-Tech Communications to Deliver World-Class Education
May 28, 2009, 12:00am PDT
RMIT is one of Australia's leading educational institutions. By 2006 its communications network was in urgent need of a complete upgrade. The most pressing issue was that RMIT's legacy voice...
Provided by Nortel Networks
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Case Studies
Fast Data Transfer and Efficient International Communications for Leading Firm of Architects
June 19, 2008, 12:00am PDT
Renton Howard Wood Levin LLP (RHWL) wanted a new telephone system which would give the VoIP capability, for overseas staff and those who travel regularly. RHWL needed a complete communications...
Provided by Nortel Networks
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Case Studies
Russia's Leading International Carrier Meets Mounting Bandwidth Demands While Accelerating Service Delivery and Lowering Costs - With the Nortel 40G Solution
August 27, 2009, 12:00am PDT
The RASCOM network encompasses a very large and diverse geography across Russia. By 2007, RASCOM's management and planning staff could see that their customers' demands, fueled by rapid growth in...
Provided by Nortel Networks
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Case Studies
PPL Telcom
January 1, 2010, 12:00am PST
PPL Telcom is a wholly owned U.S. subsidiary of PPL Corporation, a Fortune 500 utility company. PPL wanted to differentiate itself from the local competition by building a tolerant network capable...
Provided by Nortel Networks
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Case Studies
High Performance Network Supports Brand New, Leading-EDGE Hospital Services
June 26, 2009, 12:00am PDT
Onze Lieve Vrouw Ziekenhuis (OLV) was constructing a brand new hospital building at its campus in Aalst, Belgium. Designed to deliver outpatient services to the local community, this building...
Provided by Nortel Networks
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Case Studies
Partnership Approach Leads Top Contact Centre Into New Era of Dependability
September 8, 2009, 12:00am PDT
In the financial services sector, Newcastle Building Society's customer contact strategy is a byword for excellence. As well as achieving impressive levels of call handing and customer...
Provided by Nortel Networks
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Case Studies
New York State Unified Court System
January 1, 2010, 12:00am PST
The New York State Unified Court System is a large and diverse organization with almost 1,200 judges. The New York State Unified Court System wanted to implement a true converged network that...
Provided by Nortel Networks
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Case Studies
New Contact Centre Helps Council Handle Calls Faster to Enhance Customer Service
June 19, 2008, 12:00am PDT
Waltham Forest Direct was struggling to answer and route high volumes of customer calls. As a result, local people experienced long waiting times before having their queries resolved. The council...
Provided by Nortel Networks
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Case Studies
LG Dacom Boosts Its Residential VoIP Market Using Nortel's Consumer and Multimedia Solutions With 1.3 Million Subscribers 15 Months After Launch
September 3, 2009, 12:00am PDT
The Korean market is a highly competitive voice services market and Korean subscribers are also very focused on multimedia products and applications. This carrier's strategy was to clearly...
Provided by Nortel Networks
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Case Studies
KMITL Learns the Value of Collaboration With Nortel-Microsoft Unified Communications
March 10, 2009, 12:00am PDT
King Mongkut's Institute of Technology Ladkrabang (KMITL) is Thailand's leading technical university. Unified Communication (UC) which breaks down the barriers between email, voice, video,...
Provided by Nortel Networks
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Case Studies
Leading Communications Provider Transforms Contact Centre Service Through Fully Integrated Unified Communications
September 17, 2009, 12:00am PDT
KCOM understands the importance of handling customer queries as efficiently as possible. Its IT service desk handles approximately 6,000 telephone calls a month from internal and external clients...
Provided by Nortel Networks
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Case Studies
Market-Leading Manufacturer Scales for Growth Through Advanced Contact Centre Technology
October 15, 2008, 12:00am PDT
Ideal Boilers' challenge was to enhance its contact centre capabilities in order to deliver a brand new service. An IP contact centre solution based upon the Nortel Communication Server 1000,...
Provided by Nortel Networks
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Case Studies
Ibmec São Paulo Reduces Costs and Energy Consumption Using Efficient Data Network
October 23, 2008, 12:00am PDT
Ibmec São Paulo provides programs ranging from undergraduate courses to continuing education for different stages of students' careers, with the objective of developing leaders and professionals...
Provided by Nortel Networks
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Case Studies
Customer Interaction Solution Provides Improved Patient Quality of Life
February 23, 2009, 12:00am PST
Hospice of Palm Beach County, one of the largest non-profit hospices in North America, has been providing quality hospice services for more than 30 years. Tremendous growth was a catalyst that...
Provided by Nortel Networks
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Case Studies
Leading BPO Drives Customer Satisfaction Using Advanced Customer Contact Solutions
October 31, 2008, 12:00am PDT
HTMT Global Solutions is a global provider of call center and other Business Process Outsourcing (BPO) services. Because it provides such a fundamentally important service to its clients, HTMT...
Provided by Nortel Networks
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Case Studies
Leading Brewer Keeps Workforce Productive and the World Refreshed
January 1, 2010, 12:00am PST
Grupo Modelo, founded in 1925, is the leader in Mexico in the production, distribution and marketing of beer. Grupo Modelo's main headquarters located in Mexico City is where it distributes its...
Provided by Nortel Networks
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Case Studies
Leveraging IT to Create an Innovative, Collaborative, Student-Centric Curricula
July 8, 2009, 12:00am PDT
Though less than a decade old, Franklin W. Olin College of Engineering, located in Needham, Mass., is already competing against the finest engineering schools in the country, including MIT and...
Provided by Nortel Networks
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Case Studies
Fsu Attracts the Best Students and Faculty With a New Technology Showcase Network
November 14, 2007, 12:00am PST
All universities need to attract students with an excellent faculty, high academic standards and an appealing campus with modern facilities. Hacking threats are on the rise, securing networks...
Provided by Nortel Networks
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Case Studies
Global Financial Service Provider Enhances Service Through Multi-Site IP Contact Centre
July 21, 2008, 12:00am PDT
FEXCO needed a forward-looking IP contact centre to improve service delivery and operational efficiency. An upgrade of two sites with two fully-redundant Nortel Communication Server 1000s plus...
Provided by Nortel Networks
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Case Studies
Earth Rangers Is Advancing Its Green Initiative With an Information Technology Solution From Nortel
November 14, 2008, 12:00am PST
Earth Rangers needed an IT network that would support a remote workforce, mobility and enhanced collaboration - providing stability and the tools for improved productivity - while keeping energy...
Provided by Nortel Networks
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Case Studies
Next Generation TV Retailer Relies on Nortel Contact Center for China Market
November 17, 2008, 12:00am PST
The biggest challenge encountered by the Acorn International was how to build a unified platform to handle the large information flows created by it. The platform needs to enable the great variety...
Provided by Nortel Networks
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White Papers
Nortel and Microsoft Integrated Unified Communications: Transforming Business Communications Today
March 13, 2008, 12:00am PDT
The promise of unified communications has been well documented by the analyst and technical community. It has become well-recognized as a powerful tool in enterprises' continuous need to improve...
Provided by Nortel Networks
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White Papers
Nortel Secure Network Access and Microsoft Network Access Protection Integrated Solution
February 21, 2008, 12:00am PST
Today's security threats are increasing in volume, sophistication and diversity. As the enterprise grows, or experiences acquisitions or mergers, these divestitures create new challenges in areas...
Provided by Nortel Networks
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White Papers
Get the Facts - Nortel Stacking Vs. Clustering
June 25, 2008, 12:00am PDT
Debates have come and gone regarding the use of either a stacking architecture or switch clustering for the edge of the network. Most arguers on the clustering side will usually tout the benefits...
Provided by Nortel Networks
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