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NTRglobal
(7 results)-
White Papers
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
November 22, 2006, 12:00am PST
When today's businesses run 24/7 on fewer IT dollars, the relentless job of supporting employees, suppliers, business partners, and customers is an organizational necessity and one of the biggest...
Provided by NTRglobal
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White Papers
The 10 Worst Practices for Technical Support and How to Overcome Them
October 23, 2009, 12:00am PDT
Most support professionals have seen published best practices for technical support. But often, your service quality, productivity and financial performance are governed more by worst practices:...
Provided by NTRglobal
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White Papers
Selection Criteria for Remote Support Tools
October 23, 2009, 12:00am PDT
Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the...
Provided by NTRglobal
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White Papers
NTRsupport SaaS Platform: Comprehensive Security for Your Remote Support Operations
May 29, 2009, 12:00am PDT
As corporations expand their business operations across buildings, cities, and national boundaries, the demand for a reliable, highly secure remote support system grows. Keeping end-users,...
Provided by NTRglobal
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White Papers
Achieving Sustainable Business Growth With a Total Global Support Solution
January 8, 2009, 12:00am PST
Successfully expanding and supporting a geographically dispersed business requires big-picture vision, real-world analysis, pragmatic planning, and a relentless focus on execution. It also...
Provided by NTRglobal
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Downloads
Trialware: Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
July 1, 2008, 12:00am PDT
Now you can sit at your desk and solve the toughest support problems, remotely. Sure, you can visit all your employees or customers and solve their support issues at their desks. But why not save...
Provided by NTRglobal
-
White Papers
Total Support: Achieving sustainable business growth with a remote support solution
October 30, 2008, 12:00am PDT
Successfully expanding and supporting a geographically dispersed business requires big-picture vision, real-world analysis, pragmatic planning, and a relentless focus on execution. It also...
Provided by NTRglobal
-
White Papers
Achieving Sustainable Business Growth With a Total Global Support Solution
January 8, 2009, 12:00am PST
Successfully expanding and supporting a geographically dispersed business requires big-picture vision, real-world analysis, pragmatic planning, and a relentless focus on execution. It also...
Provided by NTRglobal
-
White Papers
NTRsupport SaaS Platform: Comprehensive Security for Your Remote Support Operations
May 29, 2009, 12:00am PDT
As corporations expand their business operations across buildings, cities, and national boundaries, the demand for a reliable, highly secure remote support system grows. Keeping end-users,...
Provided by NTRglobal
-
White Papers
Selection Criteria for Remote Support Tools
October 23, 2009, 12:00am PDT
Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the...
Provided by NTRglobal
-
White Papers
The 10 Worst Practices for Technical Support and How to Overcome Them
October 23, 2009, 12:00am PDT
Most support professionals have seen published best practices for technical support. But often, your service quality, productivity and financial performance are governed more by worst practices:...
Provided by NTRglobal
-
White Papers
Total Support: Achieving sustainable business growth with a remote support solution
October 30, 2008, 12:00am PDT
Successfully expanding and supporting a geographically dispersed business requires big-picture vision, real-world analysis, pragmatic planning, and a relentless focus on execution. It also...
Provided by NTRglobal
-
White Papers
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
November 22, 2006, 12:00am PST
When today's businesses run 24/7 on fewer IT dollars, the relentless job of supporting employees, suppliers, business partners, and customers is an organizational necessity and one of the biggest...
Provided by NTRglobal
-
Downloads
Trialware: Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
July 1, 2008, 12:00am PDT
Now you can sit at your desk and solve the toughest support problems, remotely. Sure, you can visit all your employees or customers and solve their support issues at their desks. But why not save...
Provided by NTRglobal
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