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Production and Operations Management Society
(3 results)-
White Papers
A Field Study of RFID Deployment and Return Expectations
September 1, 2007, 12:00am PDT
Radio Frequency Identification (RFID) technology promises to transform supply chain management. Building on previous research in information systems and supply chain management, this paper...
Provided by Production and Operations Management Society
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White Papers
The Modern Call Center: A Multi-Disciplinary Perspective on Operations Management Research
October 1, 2007, 12:00am PDT
Call centers are an increasingly important part of today's business world, employing millions of agents across the globe and serving as a primary customer-facing channel for firms in many...
Provided by Production and Operations Management Society
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White Papers
Performance Impacts of Strategy, Information Technology Applications, and Business Process Outsourcing in U.S. Manufacturing Plants
December 1, 2007, 12:00am PST
This paper develops a conceptual model to study the role of outsourcing strategies and plant-level Information Technology (IT) application infrastructure in the outsourcing of production and...
Provided by Production and Operations Management Society
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White Papers
Performance Impacts of Strategy, Information Technology Applications, and Business Process Outsourcing in U.S. Manufacturing Plants
December 1, 2007, 12:00am PST
This paper develops a conceptual model to study the role of outsourcing strategies and plant-level Information Technology (IT) application infrastructure in the outsourcing of production and...
Provided by Production and Operations Management Society
-
White Papers
The Modern Call Center: A Multi-Disciplinary Perspective on Operations Management Research
October 1, 2007, 12:00am PDT
Call centers are an increasingly important part of today's business world, employing millions of agents across the globe and serving as a primary customer-facing channel for firms in many...
Provided by Production and Operations Management Society
-
White Papers
A Field Study of RFID Deployment and Return Expectations
September 1, 2007, 12:00am PDT
Radio Frequency Identification (RFID) technology promises to transform supply chain management. Building on previous research in information systems and supply chain management, this paper...
Provided by Production and Operations Management Society
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