- Subscribe to this page:
- RSS
- Email Alert
RightNow Technologies
(8 results)-
White Papers
Four Great Revenue Strategies for Customer Service
January 1, 2005, 12:00am PST
Your customer service department represents a tremendous untapped source of revenue opportunities for your company. This paper outlines four such revenue strategies: aggressive mining of customer...
Provided by RightNow Technologies
-
White Papers
Customer-Centric CRM: Fully Optimizing CRM
September 1, 2004, 12:00am PDT
Customers, after all, are your most important assets. Discover how to rethink your CRM processes from the outside in, and evolve your current CRM projects around a customer centric strategy. This...
Provided by RightNow Technologies
-
White Papers
Vital Marketing: Ten Core Tactics to Improve Marketing Campaign Effectiveness and Efficiency
February 14, 2004, 12:00am PST
Download this JupiterResearch report, sponsored by RightNow Technologies, to read about 10 core tactics you can use to boost the performance of your e-mail marketing campaigns. These vital...
Provided by RightNow Technologies
-
White Papers
Best Practices in Email Marketing: Get Delivered, Get Read, and Get Results
February 6, 2009, 12:00am PST
Email is a maturing, but still effective business communication channel. Whether one is innovating or duplicating what's always worked in the past, technology, audience expectations, and CAN-SPAM...
Provided by RightNow Technologies
-
White Papers
User Experience Best Practices for Web Self-Service
May 24, 2010, 12:00am PDT
The paper presents a series of customer-centric recommendations to help to deliver a world-class customer experience by ensuring that the Web Self-Service (WSS) offering is performing to its...
Provided by RightNow Technologies
-
White Papers
Ten Things to Ask Your SaaS Vendor Before Entering the Cloud
June 25, 2010, 12:00am PDT
Over the past decade, the semantics surrounding what one now call Cloud Computing have evolved. In the late 1990's the term application service provider (ASP) was common, and then On Demand was...
Provided by RightNow Technologies
-
White Papers
Ten Things to Ask Your Vendor Before Entering the Government Cloud
September 8, 2010, 12:00am PDT
Over the past decade, the semantics surrounding Cloud Computing have evolved. In the late 1990's the term application service provider (ASP) was common, then on demand was the accepted parlance....
Provided by RightNow Technologies
-
White Papers
Customer Service Meets Social Media: Best Practices For Engagement
May 18, 2010, 12:00am PDT
Social media sites like Face book and Twitter have drawn a critical mass of consumers. Their comments about the products and services are easily shared and visible to more and more people which...
Provided by RightNow Technologies
-
White Papers
Customer Service Meets Social Media: Best Practices For Engagement
May 18, 2010, 12:00am PDT
Social media sites like Face book and Twitter have drawn a critical mass of consumers. Their comments about the products and services are easily shared and visible to more and more people which...
Provided by RightNow Technologies
-
White Papers
Ten Things to Ask Your Vendor Before Entering the Government Cloud
September 8, 2010, 12:00am PDT
Over the past decade, the semantics surrounding Cloud Computing have evolved. In the late 1990's the term application service provider (ASP) was common, then on demand was the accepted parlance....
Provided by RightNow Technologies
-
White Papers
Ten Things to Ask Your SaaS Vendor Before Entering the Cloud
June 25, 2010, 12:00am PDT
Over the past decade, the semantics surrounding what one now call Cloud Computing have evolved. In the late 1990's the term application service provider (ASP) was common, and then On Demand was...
Provided by RightNow Technologies
-
White Papers
User Experience Best Practices for Web Self-Service
May 24, 2010, 12:00am PDT
The paper presents a series of customer-centric recommendations to help to deliver a world-class customer experience by ensuring that the Web Self-Service (WSS) offering is performing to its...
Provided by RightNow Technologies
-
White Papers
Best Practices in Email Marketing: Get Delivered, Get Read, and Get Results
February 6, 2009, 12:00am PST
Email is a maturing, but still effective business communication channel. Whether one is innovating or duplicating what's always worked in the past, technology, audience expectations, and CAN-SPAM...
Provided by RightNow Technologies
-
White Papers
Vital Marketing: Ten Core Tactics to Improve Marketing Campaign Effectiveness and Efficiency
February 14, 2004, 12:00am PST
Download this JupiterResearch report, sponsored by RightNow Technologies, to read about 10 core tactics you can use to boost the performance of your e-mail marketing campaigns. These vital...
Provided by RightNow Technologies
-
White Papers
Four Great Revenue Strategies for Customer Service
January 1, 2005, 12:00am PST
Your customer service department represents a tremendous untapped source of revenue opportunities for your company. This paper outlines four such revenue strategies: aggressive mining of customer...
Provided by RightNow Technologies
-
White Papers
Customer-Centric CRM: Fully Optimizing CRM
September 1, 2004, 12:00am PDT
Customers, after all, are your most important assets. Discover how to rethink your CRM processes from the outside in, and evolve your current CRM projects around a customer centric strategy. This...
Provided by RightNow Technologies
Keep Up with TechRepublic
Submit a Paper
Get your content listed in our directory!
Our directory is the largest library of vendor-supplied technical content on the Web. It’s also the first place IT decision makers turn to when researching technology solutions. Our members are already finding your competitors’ papers here - shouldn’t they find yours, too? It's FREE so click here and submit your white paper, case study, data sheet, research report, or other document today!
