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ShoreTel
(36 results)-
White Papers
The Changing Role of Mobile Communications in the Workplace
October 1, 2011, 12:00am PDT
Now that enterprise mobility has become business-critical, helping employees to communicate - and to collaborate - anytime, anywhere, and on any device is essential. The competitive advantage of...
Provided by ShoreTel
-
White Papers
How to Reduce Cellular Spend with ShoreTel Mobility
October 1, 2011, 12:00am PDT
It's time to stop spending valuable budget on international and long-distance calls due to exorbitant cellular network costs. ShoreTel Mobility can help organizations reduce the most expensive...
Provided by ShoreTel
-
White Papers
Investigating UC Vendors
September 1, 2011, 12:00am PDT
This 27-page detailed publication delivers the information needed to evaluate Unified Communications vendors. Gartner evaluates UC using a framework of six broad communications functions,...
Provided by ShoreTel
-
White Papers
Best Practice Tips on Building a Unified Communications Business Case
May 1, 2011, 12:00am PDT
Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations...
Provided by ShoreTel
-
White Papers
IP Telephony from A to Z
November 10, 2009, 12:00am PST
Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision questions and...
Provided by ShoreTel
-
White Papers
SIP Trunks and UC security
September 1, 2011, 12:00am PDT
The appeal of Session Initiation Protocol (SIP) trunks as a means of connecting Unified Communication Systems to the outside world is growing in popularity. SIP trunks offer significant benefits...
Provided by ShoreTel
-
White Papers
Comparison of Avaya and ShoreTel Unified Communication Solutions
September 1, 2011, 12:00am PDT
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive...
Provided by ShoreTel
-
White Papers
Unified Communications Pocket Guide
February 25, 2008, 12:00am PST
This comprehensive guide, intended for technical IT staff, voice system managers, and CIOs, provides a complete introduction and expert guidance to enable the successful deployment and management...
Provided by ShoreTel
-
White Papers
Is your network ready for IP Telephony?
November 10, 2009, 12:00am PST
Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately...
Provided by ShoreTel
-
Whitepapers - Video
5 Metrics to Consider when Evaluating Unified Communications Solutions
October 18, 2010, 12:00am PDT
Learn the key metrics to consider in the UC vendor evaluation process, and how the top UC vendors compare in key areas. Watch Video
Provided by ShoreTel
-
White Papers
Unified Communications Buyer's Guide
May 1, 2011, 12:00am PDT
Asking the right questions early in the vetting process is essential for selecting the solution that can best meet your business goals and IT requirements. The Unified Communications Buyer's...
Provided by ShoreTel
-
Case Studies
TCO Benchmarking Study
February 1, 2012, 12:00am PST
Unified Communications (UC) represents the evolution of telephony, during which companies have augmented the traditional desk phone with other communications technologies. Buyers may have...
Provided by ShoreTel
-
White Papers
IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper
November 10, 2009, 12:00am PST
Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...
Provided by ShoreTel
-
White Papers
From Voice over IP to Unified Communications: Simplify System Management
November 10, 2009, 12:00am PST
Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
Provided by ShoreTel
-
White Papers
Strategic Guide to Business Phone Systems:
November 10, 2009, 12:00am PST
This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through the steps in choosing...
Provided by ShoreTel
-
White Papers
InfoTech Report - Strategies for IP Telephony Evaluation and Migration
April 1, 2005, 12:00am PST
InfoTech conducted in-depth interviews with three enterprises regarding their IP telephony deployments. These enterprises span financial services, education, and professional services markets....
Provided by ShoreTel
-
White Papers
Building Reliable IP Telephony Systems
November 10, 2009, 12:00am PST
Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically,...
Provided by ShoreTel
-
White Papers
Assessing the Business and Financial Impact of IP Unified Communications Systems
June 8, 2009, 12:00am PDT
Today's business environment is characterized by pervasive global competition, more intense business cycles, faster flow of information and communication, and increased business complexity. The...
Provided by ShoreTel
-
White Papers
IP Telephony: Reliability You Can Count On
October 18, 2010, 12:00am PDT
Constant phone service availability is crucial to today's businesses. Makers of traditional voice switches have developed systems that are available at least 99.999% of the time. Concerns that...
Provided by ShoreTel
-
White Papers
From Voice Over IP To Unified Communications Simplify System Management
October 18, 2010, 12:00am PDT
Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
Provided by ShoreTel
-
Webcasts
How to use TCO to build a business case for Unified Communications
October 18, 2010, 12:00am PDT
Discover how to provide quantifiable bottom-line proof to support a unified communications purchase.
Provided by ShoreTel
-
White Papers
2010 Nemertes PilotHouse Awards
October 18, 2010, 12:00am PDT
The 2010 Nemertes Report compares Top 11 IP Telephony vendors and provides independent insight into how well each vendor performs.
Provided by ShoreTel
-
White Papers
How to Assess the Business and Financial Impact of IP Unified Communications Systems
October 18, 2010, 12:00am PDT
Measuring TCO is the best metric for determining the risks and benefits of any technology. This white paper provides guidance on how to effectively measure the TCO for a Unified Communications...
Provided by ShoreTel
-
White Papers
How to Get The Foundation Right For True Unified Communications
October 18, 2010, 12:00am PDT
Learn how your business can build the right foundation to achieve UC and other next-generation benefits.
Provided by ShoreTel
-
White Papers
The Case Against Complexity
October 18, 2010, 12:00am PDT
The cause of IT complexity in business is clear. Learn how to identify and eliminate it.
Provided by ShoreTel
-
White Papers
Tearing Down the Walls: Business Case for Integrated UC and Contact Center Solution
October 18, 2010, 12:00am PDT
This white paper discusses how an integrated unified communication and contact center solution can increase customer retention and significantly enhance the customer experience.
Provided by ShoreTel
-
White Papers
Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition
October 18, 2010, 12:00am PDT
Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically,...
Provided by ShoreTel
-
White Papers
Conquer the Cost of IP Complexity
October 18, 2010, 12:00am PDT
Companies are frequently tied to expensive, complex, legacy telecommunications systems that don't support modern technologies and applications, such as unified communications. This white paper...
Provided by ShoreTel
-
White Papers
Strategic Guide to Business Phone Systems
October 18, 2010, 12:00am PDT
IP telephony and Unified Communications are leading options for business phone systems. Understand the key issues involved in justifying, choosing and deploying the best UC system for your...
Provided by ShoreTel
-
White Papers
Reliability The ShoreTel Way
October 18, 2010, 12:00am PDT
Reliability is a critical component of any business communication system. Learn about this cost-effective approach to enterprise-level availability.
Provided by ShoreTel
-
White Papers
IP Telephony Executive Guide 2007
April 1, 2007, 12:00am PDT
If you're considering a switch from a traditional PBX to an IP PBX, ShoreTel's IP Telephony Executive Guide will help. It's an information-packed compendium of articles that explains how you can:...
Provided by ShoreTel
-
White Papers
Getting the Foundation Right - Unified Communications
February 12, 2008, 12:00am PST
Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of time and money. VoIP equipment sales surpassed TDM in 2003, and Infonetics projects that 89%...
Provided by ShoreTel
-
White Papers
Comparison of Cisco and ShoreTel Unified Communication Solutions
September 1, 2011, 12:00am PDT
In a side-by-side comparison of these two solutions, this white paper demonstrates that organizations in need of comprehensive UC solutions can avoid Cisco product shortfalls. The flagship Cisco...
Provided by ShoreTel
-
White Papers
Nemertes Research PilotHouse Awards: IP Telephony
September 1, 2011, 12:00am PDT
For the past eight years, independent research firm, Nemertes Research, has surveyed IT professionals for its annual benchmark on IP telephony using notable evaluation criteria. Each year,...
Provided by ShoreTel
-
Software
ShoreTel Communicator 1.0.43.3001 (iOS)
July 14, 2010, 12:00am PDT
*** The application requires ShoreTel 11 release or later. Your administrator must provide you with account information to use the application. Please read through the requirements section below...
Provided by ShoreTel
-
Software
ShoreTel RoamAnywhere Client 4.8.0.50 (iOS)
November 22, 2011, 12:00am PST
IMPORTANT: This application requires connectivity to a ShoreTel Mobility Router and will not operate without this component. Please contact your business IT department if you are unsure if your...
Provided by ShoreTel
-
Software
ShoreTel RoamAnywhere Client 4.8.0.50 (iOS)
November 22, 2011, 12:00am PST
IMPORTANT: This application requires connectivity to a ShoreTel Mobility Router and will not operate without this component. Please contact your business IT department if you are unsure if your...
Provided by ShoreTel
-
Case Studies
TCO Benchmarking Study
February 1, 2012, 12:00am PST
Unified Communications (UC) represents the evolution of telephony, during which companies have augmented the traditional desk phone with other communications technologies. Buyers may have...
Provided by ShoreTel
-
White Papers
How to Reduce Cellular Spend with ShoreTel Mobility
October 1, 2011, 12:00am PDT
It's time to stop spending valuable budget on international and long-distance calls due to exorbitant cellular network costs. ShoreTel Mobility can help organizations reduce the most expensive...
Provided by ShoreTel
-
White Papers
The Changing Role of Mobile Communications in the Workplace
October 1, 2011, 12:00am PDT
Now that enterprise mobility has become business-critical, helping employees to communicate - and to collaborate - anytime, anywhere, and on any device is essential. The competitive advantage of...
Provided by ShoreTel
-
Software
ShoreTel Communicator 1.0.43.3001 (iOS)
July 14, 2010, 12:00am PDT
*** The application requires ShoreTel 11 release or later. Your administrator must provide you with account information to use the application. Please read through the requirements section below...
Provided by ShoreTel
-
White Papers
Investigating UC Vendors
September 1, 2011, 12:00am PDT
This 27-page detailed publication delivers the information needed to evaluate Unified Communications vendors. Gartner evaluates UC using a framework of six broad communications functions,...
Provided by ShoreTel
-
White Papers
Nemertes Research PilotHouse Awards: IP Telephony
September 1, 2011, 12:00am PDT
For the past eight years, independent research firm, Nemertes Research, has surveyed IT professionals for its annual benchmark on IP telephony using notable evaluation criteria. Each year,...
Provided by ShoreTel
-
White Papers
SIP Trunks and UC security
September 1, 2011, 12:00am PDT
The appeal of Session Initiation Protocol (SIP) trunks as a means of connecting Unified Communication Systems to the outside world is growing in popularity. SIP trunks offer significant benefits...
Provided by ShoreTel
-
White Papers
Comparison of Avaya and ShoreTel Unified Communication Solutions
September 1, 2011, 12:00am PDT
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive...
Provided by ShoreTel
-
White Papers
Comparison of Cisco and ShoreTel Unified Communication Solutions
September 1, 2011, 12:00am PDT
In a side-by-side comparison of these two solutions, this white paper demonstrates that organizations in need of comprehensive UC solutions can avoid Cisco product shortfalls. The flagship Cisco...
Provided by ShoreTel
-
White Papers
Best Practice Tips on Building a Unified Communications Business Case
May 1, 2011, 12:00am PDT
Today's IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations...
Provided by ShoreTel
-
White Papers
Unified Communications Buyer's Guide
May 1, 2011, 12:00am PDT
Asking the right questions early in the vetting process is essential for selecting the solution that can best meet your business goals and IT requirements. The Unified Communications Buyer's...
Provided by ShoreTel
-
White Papers
Reliability The ShoreTel Way
October 18, 2010, 12:00am PDT
Reliability is a critical component of any business communication system. Learn about this cost-effective approach to enterprise-level availability.
Provided by ShoreTel
-
White Papers
Strategic Guide to Business Phone Systems
October 18, 2010, 12:00am PDT
IP telephony and Unified Communications are leading options for business phone systems. Understand the key issues involved in justifying, choosing and deploying the best UC system for your...
Provided by ShoreTel
-
White Papers
Conquer the Cost of IP Complexity
October 18, 2010, 12:00am PDT
Companies are frequently tied to expensive, complex, legacy telecommunications systems that don't support modern technologies and applications, such as unified communications. This white paper...
Provided by ShoreTel
-
White Papers
Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition
October 18, 2010, 12:00am PDT
Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically,...
Provided by ShoreTel
-
White Papers
Tearing Down the Walls: Business Case for Integrated UC and Contact Center Solution
October 18, 2010, 12:00am PDT
This white paper discusses how an integrated unified communication and contact center solution can increase customer retention and significantly enhance the customer experience.
Provided by ShoreTel
-
White Papers
The Case Against Complexity
October 18, 2010, 12:00am PDT
The cause of IT complexity in business is clear. Learn how to identify and eliminate it.
Provided by ShoreTel
-
White Papers
How to Get The Foundation Right For True Unified Communications
October 18, 2010, 12:00am PDT
Learn how your business can build the right foundation to achieve UC and other next-generation benefits.
Provided by ShoreTel
-
White Papers
How to Assess the Business and Financial Impact of IP Unified Communications Systems
October 18, 2010, 12:00am PDT
Measuring TCO is the best metric for determining the risks and benefits of any technology. This white paper provides guidance on how to effectively measure the TCO for a Unified Communications...
Provided by ShoreTel
-
White Papers
2010 Nemertes PilotHouse Awards
October 18, 2010, 12:00am PDT
The 2010 Nemertes Report compares Top 11 IP Telephony vendors and provides independent insight into how well each vendor performs.
Provided by ShoreTel
-
Webcasts
How to use TCO to build a business case for Unified Communications
October 18, 2010, 12:00am PDT
Discover how to provide quantifiable bottom-line proof to support a unified communications purchase.
Provided by ShoreTel
-
Whitepapers - Video
5 Metrics to Consider when Evaluating Unified Communications Solutions
October 18, 2010, 12:00am PDT
Learn the key metrics to consider in the UC vendor evaluation process, and how the top UC vendors compare in key areas. Watch Video
Provided by ShoreTel
-
White Papers
From Voice Over IP To Unified Communications Simplify System Management
October 18, 2010, 12:00am PDT
Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
Provided by ShoreTel
-
White Papers
IP Telephony: Reliability You Can Count On
October 18, 2010, 12:00am PDT
Constant phone service availability is crucial to today's businesses. Makers of traditional voice switches have developed systems that are available at least 99.999% of the time. Concerns that...
Provided by ShoreTel
-
White Papers
Assessing the Business and Financial Impact of IP Unified Communications Systems
June 8, 2009, 12:00am PDT
Today's business environment is characterized by pervasive global competition, more intense business cycles, faster flow of information and communication, and increased business complexity. The...
Provided by ShoreTel
-
White Papers
Strategic Guide to Business Phone Systems:
November 10, 2009, 12:00am PST
This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through the steps in choosing...
Provided by ShoreTel
-
White Papers
From Voice over IP to Unified Communications: Simplify System Management
November 10, 2009, 12:00am PST
Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
Provided by ShoreTel
-
White Papers
Is your network ready for IP Telephony?
November 10, 2009, 12:00am PST
Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately...
Provided by ShoreTel
-
White Papers
IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper
November 10, 2009, 12:00am PST
Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...
Provided by ShoreTel
-
White Papers
Getting the Foundation Right - Unified Communications
February 12, 2008, 12:00am PST
Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of time and money. VoIP equipment sales surpassed TDM in 2003, and Infonetics projects that 89%...
Provided by ShoreTel
-
White Papers
IP Telephony Executive Guide 2007
April 1, 2007, 12:00am PDT
If you're considering a switch from a traditional PBX to an IP PBX, ShoreTel's IP Telephony Executive Guide will help. It's an information-packed compendium of articles that explains how you can:...
Provided by ShoreTel
-
White Papers
IP Telephony from A to Z
November 10, 2009, 12:00am PST
Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision questions and...
Provided by ShoreTel
-
White Papers
Building Reliable IP Telephony Systems
November 10, 2009, 12:00am PST
Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically,...
Provided by ShoreTel
-
White Papers
InfoTech Report - Strategies for IP Telephony Evaluation and Migration
April 1, 2005, 12:00am PST
InfoTech conducted in-depth interviews with three enterprises regarding their IP telephony deployments. These enterprises span financial services, education, and professional services markets....
Provided by ShoreTel
-
White Papers
Unified Communications Pocket Guide
February 25, 2008, 12:00am PST
This comprehensive guide, intended for technical IT staff, voice system managers, and CIOs, provides a complete introduction and expert guidance to enable the successful deployment and management...
Provided by ShoreTel
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