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Sunrise Software
(5 results)-
White Papers
Six Essential Steps to Successful IT Centralisation
December 1, 2009, 12:00am PST
For many organisations, both in the public and the private sector, bringing disparate service desks under the umbrella of a single shared service is now on the agenda. The potential benefits for...
Provided by Sunrise Software
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Case Studies
Thriving on Complex Service Contracts
October 7, 2009, 12:00am PDT
A managed service provider offering a full networking infrastructure management service, Centrinet's service arm is a 24 x 365 support and operations centre. Operations are spread over 1000 sites...
Provided by Sunrise Software
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Case Studies
Crystal Clear Service Management
September 11, 2009, 12:00am PDT
A familiar presence on high streets around the UK and Ireland, Vision Express has firmly built the reputation of its optical business around the quality of its customer service. In order to keep...
Provided by Sunrise Software
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Case Studies
Case Study: The Royal Borough of Kingston Upon Thames
May 11, 2009, 12:00am PDT
The Borough Council's ICT services delivery manager oversees the helpdesk and desktop support team. The team provides support to the council's employees and councillors - 2,500 users of IT, spread...
Provided by Sunrise Software
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Case Studies
ISO/IEC 20000 Adds Value for Local Government
December 8, 2009, 12:00am PST
A familiar presence on high streets around the UK and Ireland, Vision Express has firmly built the reputation of its optical business around the quality of its customer service. In order to keep...
Provided by Sunrise Software
-
Case Studies
ISO/IEC 20000 Adds Value for Local Government
December 8, 2009, 12:00am PST
A familiar presence on high streets around the UK and Ireland, Vision Express has firmly built the reputation of its optical business around the quality of its customer service. In order to keep...
Provided by Sunrise Software
-
Case Studies
Case Study: The Royal Borough of Kingston Upon Thames
May 11, 2009, 12:00am PDT
The Borough Council's ICT services delivery manager oversees the helpdesk and desktop support team. The team provides support to the council's employees and councillors - 2,500 users of IT, spread...
Provided by Sunrise Software
-
Case Studies
Crystal Clear Service Management
September 11, 2009, 12:00am PDT
A familiar presence on high streets around the UK and Ireland, Vision Express has firmly built the reputation of its optical business around the quality of its customer service. In order to keep...
Provided by Sunrise Software
-
Case Studies
Thriving on Complex Service Contracts
October 7, 2009, 12:00am PDT
A managed service provider offering a full networking infrastructure management service, Centrinet's service arm is a 24 x 365 support and operations centre. Operations are spread over 1000 sites...
Provided by Sunrise Software
-
White Papers
Six Essential Steps to Successful IT Centralisation
December 1, 2009, 12:00am PST
For many organisations, both in the public and the private sector, bringing disparate service desks under the umbrella of a single shared service is now on the agenda. The potential benefits for...
Provided by Sunrise Software
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