<![CDATA[Research Library - White Papers, Webcasts and Case Studies - TechRepublic ]]> en-us 2013-05-24T20:28:30-07:00 <![CDATA[ISO/IEC 20000 Adds Value for Local Government]]> Thu, 14 Jan 2010 23:27:53 -0800 <![CDATA[Case Study: The Royal Borough of Kingston Upon Thames]]> Thu, 14 Jan 2010 23:26:52 -0800 <![CDATA[Crystal Clear Service Management]]> Thu, 14 Jan 2010 23:25:50 -0800 <![CDATA[Thriving on Complex Service Contracts]]> Thu, 14 Jan 2010 23:24:49 -0800 <![CDATA[Six Essential Steps to Successful IT Centralisation]]> Fri, 11 Dec 2009 02:37:48 -0800