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SupportSoft
(2 results)-
White Papers
Profitable Strategies for Optimizing Help Desk Operations
September 1, 2007, 12:00am PDT
In this free whitepaper, you'll learn how to completely re-think the way your service desk deploys people, processes, and technologies. Discover how to think strategically, rather than...
Provided by SupportSoft
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White Papers
Enhancing Your Service Quality With ITIL and SupportSoft
April 1, 2008, 12:00am PDT
The IT Infrastructure Library (ITIL), now at Version 3 and presented in five main volumes, documents accepted 'Best practice' for delivering IT services in support of customers' business processes...
Provided by SupportSoft
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White Papers
Enhancing Your Service Quality With ITIL and SupportSoft
April 1, 2008, 12:00am PDT
The IT Infrastructure Library (ITIL), now at Version 3 and presented in five main volumes, documents accepted 'Best practice' for delivering IT services in support of customers' business processes...
Provided by SupportSoft
-
White Papers
Profitable Strategies for Optimizing Help Desk Operations
September 1, 2007, 12:00am PDT
In this free whitepaper, you'll learn how to completely re-think the way your service desk deploys people, processes, and technologies. Discover how to think strategically, rather than...
Provided by SupportSoft
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