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Six Steps to Secure and Robust Remote Access
October 5, 2011, 12:00am PDT
Six Steps to Secure and Robust Remote Access outlines six steps to help you meet these goals while providing your remote users a secure desktop anytime and anywhere! The days of users studiously...
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Quick Reference: Network Documentation Checklist
February 25, 2005, 12:00am PST
Creating documentation is time-consuming and boring. It's also essential to maintaining the health and continuity of your Windows network. If your network documentation is weak (or nonexistent),...
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IT Professional's Resume Makeover Guide
September 26, 2011, 12:00am PDT
The resources in TechRepublic's IT Professional's Resume Makeover Guide, can help you craft a resume that stands out with hiring managers. So don't let a bad resume keep you from getting your IT...
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Help Desk Trouble Ticket Template
April 4, 2008, 12:00am PDT
The Help Desk Trouble Ticket is an important document for the technical support professional. This form contains all the essential fields for maintaining an organized, accountable tech support...
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TechRepublic's Workstation Lockdown Flowchart
September 28, 2011, 12:00am PDT
There are many points to consider when you lock down workstations -- especially in those quirky situations where some users need higher levels of permissions. This flowchart will guide you through...
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The Ultimate Preventive Maintenance Checklist for Servers
January 5, 2005, 12:00am PST
Administering a healthy, optimized network environment that meets your organization's needs requires diligence and a regular program of monitoring and maintenance. This checklist provides 25 steps...
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IT Manager's Guide to the Cloud
August 11, 2011, 12:00am PDT
Cloud computing is one of the hottest topics in IT. But, how do you develop the right cloud strategy for your business? Should you build a private cloud or move your operations to a third party...
Provided by TechRepublic Pro
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Downloads
IT Professional's Guide to Supporting Apple in the Enterprise
November 15, 2011, 12:00am PST
From Mac OS X and iOS to the iPhone and iPad, TechRepublic's IT Professional's Guide to Supporting Apple in the Enterprise will help you deploy, optimize, and securely manage Apple hardware and...
Provided by TechRepublic Pro
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Downloads
TechRepublic's Attack Response Checklist and Flowchart
July 24, 2011, 12:00am PDT
When your systems are attacked, it's critically important to take the right steps for mitigation, investigation, notification, and resolution. Our Attack Response Checklist and Flowchart will help...
Provided by TechRepublic Pro
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Downloads
IT Professional's Guide to Policies and Procedures, 4th Edition
June 5, 2009, 12:00am PDT
TechRepublic Pro's IT Professional's Guide to Policies and Procedures is the most popular product in the store, and we're excited to introduce the newest edition to add to your IT library. The...
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Downloads
Disaster recovery plan knowledge pack
January 13, 2005, 12:00am PST
Learn how to develop and implement a comprehensive disaster plan for your IT organization using the disaster recovery principles outlined in this TechRepublic compilation. If your IT...
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TechRepublic's Data Retention Policy
July 13, 2006, 12:00am PDT
The organization is subject to data retention requirements resulting from a mix of legal, industry, and business mandates. These data retention requirements govern the storage of the...
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Downloads
Lunch and Learn: Microsoft Office 2010
October 14, 2010, 12:00am PDT
This prepackaged solution is designed to familiarize end users with MS Office 2010's applications including Word, Excel, Outlook and PowerPoint, and specially designed to fit into a power packed...
Provided by TechRepublic Pro
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Downloads
IT Security Survival Guide, Second Edition
July 13, 2005, 12:00am PDT
This 202-page PDF is packed with helpful strategies and tips for securing enterprise computing systems. As an added bonus, the companion ISO file, which you can burn to CD for easy reference,...
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Project Management Resource Kit
October 1, 2010, 12:00am PDT
In this comprehensive IT Project Management Resource kit, you'll find over 70 step-by-step outstanding tips provided by experienced IT project managers. You'll find pre-planning advice such as how...
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Quick Reference: Microsoft Outlook
November 5, 2004, 12:00am PST
Microsoft Outlook is widely used in the corporate environment for e-mail and calendar collaboration. Get the most out of Outlook with these shortcuts and tips, and learn to do more than just send...
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Server System Inventory Form
March 23, 2005, 12:00am PST
It's a good idea to document as much as you can about your server while it's up and running so you won't be left in the dark should a disaster occur. This one-page form includes space for delivery...
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IT Pro's Guide to Disaster Planning and Recovery
August 24, 2011, 12:00am PDT
IT departments must be ready for any type of emergency, be it a small-scale service disruption or massive natural disaster. From disaster planning and prevention to system recovery, TechRepublic's...
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Support Specialist Policies and Training
October 11, 2010, 12:00am PDT
TechRepublic's Support Specialist Policies and Training product provides templates to help you create customized Support policies, as well as presentations to get users up to speed on Microsoft...
Provided by TechRepublic Pro
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500 Things You Need To Know To Succeed In Your IT career
March 26, 2009, 12:00am PDT
This exciting new career guide is designed to help you develop and cultivate your skills and excel in the workplace. TechRepublic's IT Career Guide provides you with "500 Things You Need to Know...
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Quick Reference: Linux Commands
June 6, 2006, 12:00am PDT
Reduce stress and speed up resolutions with the easiest command references right at your fingertips. TechRepublic editors have updated and expanded our popular Linux Commands chart and made it...
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Desktop Migration Checklist
October 15, 2008, 12:00am PDT
When you roll out new desktop and laptop PCs inevitably users and clients require that their data be migrated from their old systems to the new workstations. Information that must be transferred...
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Downloads
Software Purchase/Installation Approval Form
November 16, 2004, 12:00am PST
Our Software Purchase/Installation Approval Form provides help desk personnel with all of the information they need to purchase and install software for end users. This download is available...
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IT Professional's Guide to Business and Finance
September 7, 2007, 12:00am PDT
IT Professional's Guide to Business and Finance delivers insightful information and powerful tools for eliminating expensive missteps. From proven advice from in-the-trenches IT professionals to...
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Downloads
Acceptable Use Policy: Equipment
October 28, 2011, 12:00am PDT
Employees rely on IT to provide the equipment they need to get things done. And, IT relies on employees to use that equipment safely and within organizational guidelines.TechRepublic's sample...
Provided by TechRepublic Pro
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Downloads
500 Things Every IT Manager Needs to Know: Volume 1
June 24, 2011, 12:00am PDT
As an IT manager, you face a wide variety of challenges, from improving your team's productivity and hiring the right people to managing your budget and developing your career. Successfully...
Provided by TechRepublic Pro
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Downloads
IT Professional's Guide to Policies and Procedures, 3rd Edition
May 2, 2007, 12:00am PDT
TechRepublic's popular CD-ROM IT Professional's Guide to Policies and Procedures, 3rd Ed is now available as part of your TechRepublic Pro membership! Put this expanded edition in your IT...
Provided by TechRepublic Pro
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Downloads
Social Media Policy
October 20, 2011, 12:00am PDT
From personal blogs to sites like Facebook, Google+, and LinkedIn, the use of social media is growing rapidly. And whether your organization actively uses social media or not, your employees...
Provided by TechRepublic Pro
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Downloads
500 Things Every IT Support Pro Needs to Know: Volume 1
May 23, 2011, 12:00am PDT
From troubleshooting application errors and managing your company's network to handling remote users and securing your data, IT support professionals face a wide variety of challenges. And...
Provided by TechRepublic Pro
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Downloads
TechRepublic's New Desktop Computer Checklist
June 9, 2011, 12:00am PDT
When it's time to order new desktops, the New Desktop Computer Checklist will help you avoid mistakes and oversights. We've created the checklist as an editable Excel worksheet and as a PDF and...
Provided by TechRepublic Pro
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Downloads
101 Microsoft Windows XP Tips, Tweaks, and Hacks You Need to Know
May 5, 2009, 12:00am PDT
Keep Windows XP machines running at peak performance with these tips, tweaks and hacks! These tips will help you achieve better performance, troubleshoot problems, and properly configure your...
Provided by TechRepublic Pro
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Downloads
ERP selection criteria checklist
May 2, 2000, 12:00am PDT
Implementing an ERP package is a complex and costly undertaking, so it's essential to choose the appropriate vendor. This checklist can serve as a guide to help you determine which vendor is best...
Provided by TechRepublic Pro
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IT Professional's Guide to Budgeting and Cost Control
August 19, 2002, 12:00am PDT
Are you facing the turmoil and stress of budget time? In today's business world, all expenditures are scrutinized under a microscope. Now you can prepare a budget and justify your decisions with...
Provided by TechRepublic Pro
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Downloads
Support Specialist's Toolkit
October 1, 2010, 12:00am PDT
The Support Specialist's Toolkit includes all the tools a Support Specialist will need to do their job, such as ready-made forms like the Malware Removal checklist, the Microsoft Patch Tracker,...
Provided by TechRepublic Pro
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Downloads
Developing an Active Directory Replication Strategy
August 13, 2009, 12:00am PDT
If you work in a small- to medium-sized office, you probably don't give a whole lot of thought to Active Directory replication. After all, the replication process happens automatically without any...
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Lunch and Learn: Microsoft Access 2007 Intermediate Skills
September 17, 2007, 12:00am PDT
This Microsoft Access 2007 Intermediate Skills presentation provides a preformatted presentation for helping staff better leverage the database application's capabilities. It covers such things as...
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Downloads
Incident Management: Managing the Inevitable
March 24, 2011, 12:00am PDT
Security incidents of all types regularly occur in every organization. This in-depth report explains how to take a formal approach to incident management so that you can reduce business impact and...
Provided by TechRepublic Pro
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Downloads
Software Installation Policy
June 6, 2006, 12:00am PDT
Installation of unauthorized computer programs and software, including files downloaded and accessed on the Internet, can easily and quickly introduce serious, fast-spreading security...
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Downloads
Lunch and Learn: Microsoft Access 2007 Basics
September 5, 2007, 12:00am PDT
The Microsoft Access 2007 Basics presentation is a prepackaged solution designed to help familiarize attendees with the database program's basic functions. The presentation contains everything you...
Provided by TechRepublic Pro
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Downloads
IT Manager's Tool Kit, Third Edition
August 3, 2007, 12:00am PDT
Make better use of your time. Leverage the grassroots advice and proven time-saving tools collected in TechRepublic's IT Manager's Tool Kit, Third Edition. Proven peer-authored advice and over 30...
Provided by TechRepublic Pro
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TechRepublic's Password Policy
February 20, 2012, 12:00am PST
TechRepublic's Password Policy will help you ensure that employees, contractors, and other personnel understand and adhere to proper password practices. Simply copy the text from the zipped PDF...
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Electronic Data Retention Policy
February 6, 2012, 12:00am PST
TechRepublic's Electronic Data Retention Policy will help you define requirements and implement practices for ensuring electronic data is properly safeguarded in compliance with federal, state,...
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IT Physical Security Policy
January 24, 2012, 12:00am PST
TechRepublic's IT Physical Security Policy can help you protect your organization's hardware, software, and data from exposure to persons (internal or external) who could intentionally or...
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Risk Management: Enabling the Business
January 20, 2012, 12:00am PST
Managing information security is simply managing risk. Determining how much risk is acceptable and implementing controls to meet expectations of managers, customers, investors, and employees is a...
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Downloads
Client Due Diligence Report
December 16, 2011, 12:00am PST
Determining client technology needs and objectives is a difficult process. Without careful planning, critical dependencies and requirements are often overlooked.TechRepublic's sample "Client Due...
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IT Consultant Code of Conduct
December 9, 2011, 12:00am PST
Whether seeking new business, pitching fresh projects, inheriting another firm's initiatives, or administering and supporting current clients' systems, technology consultants must maintain the...
Provided by TechRepublic Pro
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Downloads
Non-Disclosure Policy
November 30, 2011, 12:00am PST
A non-disclosure policy can help protect your organization's confidential information from exposure to persons who could use that information to harm the organization. It can also protect those...
Provided by TechRepublic Pro
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Downloads
IT Professional's Guide to Supporting Apple in the Enterprise
November 15, 2011, 12:00am PST
From Mac OS X and iOS to the iPhone and iPad, TechRepublic's IT Professional's Guide to Supporting Apple in the Enterprise will help you deploy, optimize, and securely manage Apple hardware and...
Provided by TechRepublic Pro
-
Downloads
Acceptable Use Policy: Equipment
October 28, 2011, 12:00am PDT
Employees rely on IT to provide the equipment they need to get things done. And, IT relies on employees to use that equipment safely and within organizational guidelines.TechRepublic's sample...
Provided by TechRepublic Pro
-
Downloads
Social Media Policy
October 20, 2011, 12:00am PDT
From personal blogs to sites like Facebook, Google+, and LinkedIn, the use of social media is growing rapidly. And whether your organization actively uses social media or not, your employees...
Provided by TechRepublic Pro
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Downloads
Six Steps to Secure and Robust Remote Access
October 5, 2011, 12:00am PDT
Six Steps to Secure and Robust Remote Access outlines six steps to help you meet these goals while providing your remote users a secure desktop anytime and anywhere! The days of users studiously...
Provided by TechRepublic Pro
-
Downloads
TechRepublic's Workstation Lockdown Flowchart
September 28, 2011, 12:00am PDT
There are many points to consider when you lock down workstations -- especially in those quirky situations where some users need higher levels of permissions. This flowchart will guide you through...
Provided by TechRepublic Pro
-
Downloads
IT Professional's Resume Makeover Guide
September 26, 2011, 12:00am PDT
The resources in TechRepublic's IT Professional's Resume Makeover Guide, can help you craft a resume that stands out with hiring managers. So don't let a bad resume keep you from getting your IT...
Provided by TechRepublic Pro
-
Downloads
TechRepublic's Mac Deployment Flowchart
September 12, 2011, 12:00am PDT
Whether you're deploying Mac clients, servers, or both -- and whether you're deploying in a new or existing network with Windows servers present -- this flowchart will help you anticipate and...
Provided by TechRepublic Pro
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Downloads
TechRepublic's ESXi migration flowchart
September 4, 2011, 12:00am PDT
The ESX era is over. VMware's only hypervisor for current releases is ESXi. This flowchart provides a plan to fully migrate to ESXi for vSphere virtualization.
Provided by TechRepublic Pro
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Downloads
IT Pro's Guide to Disaster Planning and Recovery
August 24, 2011, 12:00am PDT
IT departments must be ready for any type of emergency, be it a small-scale service disruption or massive natural disaster. From disaster planning and prevention to system recovery, TechRepublic's...
Provided by TechRepublic Pro
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Downloads
IT Manager's Guide to the Cloud
August 11, 2011, 12:00am PDT
Cloud computing is one of the hottest topics in IT. But, how do you develop the right cloud strategy for your business? Should you build a private cloud or move your operations to a third party...
Provided by TechRepublic Pro
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Downloads
IT Security for the Mobile Workforce
July 28, 2011, 12:00am PDT
Securing your company's network and protecting its sensitive data is a constant battle. Add the need for "anytime, anywhere, any device" access of an increasingly mobile workforce, and the task...
Provided by TechRepublic Pro
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Downloads
TechRepublic's Attack Response Checklist and Flowchart
July 24, 2011, 12:00am PDT
When your systems are attacked, it's critically important to take the right steps for mitigation, investigation, notification, and resolution. Our Attack Response Checklist and Flowchart will help...
Provided by TechRepublic Pro
-
Downloads
TechRepublic's New Laptop Checklist
July 15, 2011, 12:00am PDT
When it's time to order new laptops, the New Laptop Checklist will help you avoid mistakes and oversights. We've created the checklist as an editable Excel worksheet and as a PDF. A sample version...
Provided by TechRepublic Pro
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Downloads
Storage Troubleshooting Flowchart
July 7, 2011, 12:00am PDT
If you're in the process of provisioning new storage -- or troubleshooting issues with existing storage -- this flowchart will help you resolve problems and sidestep future headaches. We've...
Provided by TechRepublic Pro
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Downloads
Computer crime evidence-preservation checklist
June 30, 2011, 12:00am PDT
You've detected a computer crime and decided to report that activity to law enforcement. But before you touch the affected machine, open a single event log, or run another program, you must secure...
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Downloads
Manage the Enterprise Attack Surface
June 27, 2011, 12:00am PDT
Organizations often see security as collections of identified vulnerabilities in silos. This isolation perspective misses the proverbial big picture--the "attack surface".In this TechRepublic Pro...
Provided by TechRepublic Pro
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Downloads
500 Things Every IT Manager Needs to Know: Volume 1
June 24, 2011, 12:00am PDT
As an IT manager, you face a wide variety of challenges, from improving your team's productivity and hiring the right people to managing your budget and developing your career. Successfully...
Provided by TechRepublic Pro
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Tools & Templates
Computer Crime Reporting Checklist
June 20, 2011, 12:00am PDT
IT pros should report computer crimes to the proper authorities -- but which activities are considered crimes and who should you report them to? This easy-to-use checklist describes potential...
Provided by TechRepublic Pro
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Downloads
TechRepublic's New Desktop Computer Checklist
June 9, 2011, 12:00am PDT
When it's time to order new desktops, the New Desktop Computer Checklist will help you avoid mistakes and oversights. We've created the checklist as an editable Excel worksheet and as a PDF and...
Provided by TechRepublic Pro
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Downloads
500 Things Every IT Support Pro Needs to Know: Volume 1
May 23, 2011, 12:00am PDT
From troubleshooting application errors and managing your company's network to handling remote users and securing your data, IT support professionals face a wide variety of challenges. And...
Provided by TechRepublic Pro
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Downloads
IT Manager's Toolkit for "Staying Legal"
May 13, 2011, 12:00am PDT
As an IT manager, you need to be familiar with what constitutes discrimination and how to avoid discriminatory behavior. To help you "stay legal", check out this kit, which contains the following...
Provided by TechRepublic Pro
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Downloads
TechRepublic's New Server Checklist
May 13, 2011, 12:00am PDT
When you need to order a new server, turn to TechRepublic's New Server Checklist. It's designed to prevent many common errors that are easily overlooked and expensive and time consuming to fix....
Provided by TechRepublic Pro
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Downloads
IT Pro's Survival Guide to Windows 7
April 25, 2011, 12:00am PDT
With each new Windows release, IT professionals face many difficult questions and challenges. Should my organization upgrade? What are the key features for IT and end users? And, how do I...
Provided by TechRepublic Pro
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Downloads
The metrics of IT: Management by measurement
April 4, 2011, 12:00am PDT
Good metrics should be used to guide the development of strategic objectives, narrow investment opportunities to minimize wasted capital, and continually evaluate status to ensure that progress is...
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Downloads
Backgrounds in Web design
April 1, 2011, 12:00am PDT
In this four-part tutorial, Ryan Boudreaux walks through the process of creating a unified Web site theme. As he builds a sample layout, he demonstrates how to use Photoshop to create a background...
Provided by TechRepublic Pro
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Downloads
Incident Management: Managing the Inevitable
March 24, 2011, 12:00am PDT
Security incidents of all types regularly occur in every organization. This in-depth report explains how to take a formal approach to incident management so that you can reduce business impact and...
Provided by TechRepublic Pro
-
Downloads
Mobile Computing Tips and Tricks
January 10, 2011, 12:00am PST
Mobile computing has become a viable way for employees to connect to work remotely. This trend has created new challenges and tasks for IT departments, such as drafting mobile policies, deploying...
Provided by TechRepublic Pro
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Downloads
Lunch and Learn: Microsoft Office 2010
October 14, 2010, 12:00am PDT
This prepackaged solution is designed to familiarize end users with MS Office 2010's applications including Word, Excel, Outlook and PowerPoint, and specially designed to fit into a power packed...
Provided by TechRepublic Pro
-
Downloads
Guide to Mobile Computing Support
August 1, 2005, 12:00am PDT
Take control of mobile computing support today! Traveling employees, telecommuters, and frequent-flying executives raise a number of unique technology challenges. These mobile workers require...
Provided by TechRepublic Pro
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Downloads
Support Specialist Tips and Tricks
October 11, 2010, 12:00am PDT
This compilation of TechRepublic articles provides a convenient handbook of guidelines and quick tips to help you solve a wide array of IT support problems. It offers everything from general...
Provided by TechRepublic Pro
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Downloads
Lunch and Learn: Windows 7
October 4, 2010, 12:00am PDT
This prepackaged solution is designed to familiarize end users with Windows 7 applications, and specially designed to fit into a power packed Lunch & Learn session and presented in a classroom or...
Provided by TechRepublic Pro
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Downloads
Support Specialist Policies and Training
October 11, 2010, 12:00am PDT
TechRepublic's Support Specialist Policies and Training product provides templates to help you create customized Support policies, as well as presentations to get users up to speed on Microsoft...
Provided by TechRepublic Pro
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Downloads
Support Specialist's Toolkit
October 1, 2010, 12:00am PDT
The Support Specialist's Toolkit includes all the tools a Support Specialist will need to do their job, such as ready-made forms like the Malware Removal checklist, the Microsoft Patch Tracker,...
Provided by TechRepublic Pro
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