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TechRepublic
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PC Troubleshooter Resource Guide, Fifth Edition
August 10, 2007, 12:00am PDT
Keep your PC systems in top running order. Maintain the skills and knowledge necessary to diagnose and solve laptop and PC challenges. Ensure you have the solutions you need to troubleshoot power...
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Lunch and Learn: Microsoft Word 2007 basics
August 16, 2007, 12:00am PDT
The Microsoft Word 2007 basics presentation is a prepackaged solution designed to help familiarize attendees with the word processor's basic functions. The presentation contains everything you...
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10 overrated business books (and what to read instead)
August 30, 2007, 12:00am PDT
If you're like most professionals, you've got a stack of business books sitting somewhere near your desk -- many of the so-called classics that every smart manager supposedly needs to read....
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The Internet of Things: A Primer for IT Pros
January 23, 2013, 12:00am PST
The Internet of Things: A Primer for IT Pros includes a glossary and a selection of articles to help you get up to speed on current and future IoT technologies, issues, and implementations.
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TechRepublic's Updated VISIO Rack Diagram Stencil
January 31, 2008, 12:00am PST
Download TechRepublic's Visio stencil for rack diagramming of common servers, networking equipment, and power management equipment. We have updated basic server types to reflect the new release...
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Creating and Configuring Home Networks
April 9, 2008, 12:00am PDT
Home offices are increasingly becoming a part of everyday life, thanks to their convenience and the growth of supporting technologies such as DSL and cable modem connections. Learn how to...
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Service Level Agreement Template
September 30, 2008, 12:00am PDT
Trying to determine what should be included in the service level agreements between your IS department and your business units? This sample service level agreement, outlines service level roles,...
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Welcome letter
January 14, 2002, 12:00am PST
Download this welcome letter from the IT department to help when new employees join your company. Distributing the welcome letter will not only help newbies hit the ground running, it will also...
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Automate five common Windows networking tasks with these tips and scripts
September 26, 2005, 12:00am PDT
This chapter from the Microsoft Windows Administrator's Automation Toolkit discusses how to quickly and accurately accomplish management tasks with the help of automation. Automation can help...
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White Papers
Successfully Deploy and Maintain VoIP with these Best Practices
November 2, 2005, 12:00am PST
Your VoIP vendor choice will influence your deployment and maintenance processes, but following general VoIP best practices will also increase the project's success. You can separate and handle...
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Top 10 U.S. college programs for IT
October 31, 2008, 12:00am PDT
This TechRepublic Special Report features our list of 10 "can't miss" undergraduate IT programs in the United States. These IT business education programs are aimed at students who want to get on...
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10 things you should know about PowerPoint abuse
September 21, 2005, 12:00am PDT
Who hasn't sat through a badly constructed, poorly delivered presentation? This list of mistakes will help you avoid some of the most commonly made PowerPoint blunders. PowerPoint is a wonderful...
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The Metrics Of IT: Management By Measurement
April 4, 2011, 12:00am PDT
Good metrics should be used to guide the development of strategic objectives, narrow investment opportunities to minimize wasted capital, and continually evaluate status to ensure that progress is...
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Seven keys to implementing an ITIL framework
August 9, 2005, 12:00am PDT
The IT Infrastructure Library, a group of standards for service, has gained acceptance as a nonproprietary framework for IT projects. Here's a look at how you can integrate ITIL into your...
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Evaluate external data center providers with this 36-point checklist
March 17, 2005, 12:00am PST
Building your own data center may be prohibitively expensive, but leasing space could be a viable alternative—assuming you choose the right facility. Before making your decision, take a careful...
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Quick Reference: Cisco Administration Pak
November 24, 2004, 12:00am PST
TechRepublic's Quick Reference: Cisco Administration Pak is a set of four PDF charts that will help you understand Cisco administration basics, security, internetworking, and troubleshooting....
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Edited resume with a clear message
July 14, 2003, 12:00am PDT
A resume isn't worth its salt if the wording is fuzzy and the message unclear. See how career expert Kevin Donlin edited this TechRepublic member's resume to make it more clear. Download it as a...
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Tools & Templates
Solicit valuable feedback from clients with these evaluation forms
January 18, 2006, 12:00am PST
Surveys can help you determine whether your clients are satisfied with your work, expose trouble spots, and allow you to make corrections. Here are two forms you can use to find out how well...
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Novice net admins: Avoid problems by following these seven basic rules
July 22, 2005, 12:00am PDT
No matter what the situation, becoming an experienced network administrator has a tough learning curve. These practical tips will help you hit the ground running. It may be a time for tremendous...
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BIOS beep codes list for desktops
February 8, 2005, 12:00am PST
When your computer fails its POST, the beep codes are often the only clue to determine what's wrong. This download was updated in February 2005 with over 60 new PC models and offers BIOS beep code...
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10+ project management mistakes (and what you can learn from them)
October 9, 2007, 12:00am PDT
It may seem as though the high-pressure field of IT project management doesn't tolerate slip-ups, but carelessness is different from failing while trying to do your best. If you (or that rookie...
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Quick Reference: Active Directory Pack
February 1, 2004, 12:00am PST
Plan an Active Directory migration, manage AD objects and services, maintain and troubleshoot Active Directory, and administer group policies with this set of four laminated charts. Keep them in...
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Downloads
Quick Reference: Cisco IOS Command Chart (IOS v.12+)
September 1, 2004, 12:00am PDT
Becoming proficient with Cisco equipment means remembering a whole new set of commands. These command charts give you a quick way to look up the needed IOS commands and switches when you need...
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Quick Reference: PC Network Troubleshooting
September 1, 2004, 12:00am PDT
TechRepublic's handy laminated quick reference chart covers Physical problems, TCP/IP, wireless networking and network commands to help you stay on task. This download is available for free as...
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Cisco CatOS Command Charts
September 15, 2004, 12:00am PDT
Becoming proficient with Cisco equipment means remembering a whole new set of commands. These command charts give you a quick way to look up the needed CatOS commands when you need them. This...
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Apache Web Server: Lock it down in 10 steps
May 6, 2005, 12:00am PDT
Apache is the most popular Web server software in the world and the most popular open source application in the world. Of course, that popularity also makes it one of the world's most popular...
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Access the true power of JavaScript with object oriented programming
June 29, 2005, 12:00am PDT
This download takes an in depth look at some of the key concepts of object oriented programming (OOP) in JavaScript and then discuss how JavaScript implements them. While object oriented (OO)...
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48 questions you need to answer for Sarbanes-Oxley compliance (according to the auditors)
January 19, 2005, 12:00am PST
From Ernst and Young, a firm that works with companies to help them address critical business issues, comes this list of the 48 questions that need to be answered in order to gauge a company's...
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10 things you should know about Cisco IOS access control lists (ACLs)
August 12, 2005, 12:00am PDT
Access control lists (ACLs) are a fundamental part of working with routers. How much do you know about managing these vital gatekeepers? David Davis lists 10 things every administrator should know...
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CIOs: Build credibility by budgeting effectively
July 25, 2005, 12:00am PDT
This comprehensive download explains how to define your budget and use it in balance with the other successful aspects of IT management, including internal and external relationships,...
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Tools & Templates
Download our sample WORKDAY function spreadsheet
December 5, 2001, 12:00am PST
Excel's DATE function is essential for performing calculations using dates, but it doesn't account for weekends or holidays. Download this sample spreadsheet that uses Excel's WORKDAY function to...
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Downloads
Dell BIOS POST error code list
March 17, 2005, 12:00am PST
The error code message you see when a DELL Dimension, Precision, OptiPlex, PowerEdge, PowerVault, or SmartStep machine fails its POST can be a valuable troubleshooting aid. Yet deciphering the...
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Downloads
Manage IT resources like you manage your nest egg
March 9, 2005, 12:00am PST
The term "portfolio management" refers to more than just personal finances. Portfolio management is also a way to plan, prioritize, and manage the work and assets of an IT department. This series...
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Downloads
Better database design with foreign keys and referential integrity in MySQL
February 6, 2006, 12:00am PST
Recent versions of MySQL have implemented support for foreign keys through the new InnoDB table engine. This document explains how it works. Referential integrity refers to a state when all the...
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Downloads
Printable reference: Registry backup and restore
September 3, 2004, 12:00am PDT
It's tough to look for help during a virus attack. That's why we've put together this printable reference that addresses how to back up and restore the registry. Print this reference and save it...
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Windows Server 2003 Base Installation Flowchart
March 2, 2005, 12:00am PST
When installing Windows Server 2003, there are ample opportunities to make configuration missteps or overlook key setup options. This flowchart is designed to walk you through a basic WS2K3...
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Master Browser Tool Kit
May 24, 2004, 12:00am PDT
Forcing systems to act as Master Browser or Backup Browser (or excluding them from those roles) can help you troubleshoot network problems, but making the needed registry edits can slow you down....
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Lock it down in 10 steps: Linksys router
February 10, 2005, 12:00am PST
For small businesses and home offices, Linksys routers are by far the most popular broadband Cable and DSL routers in use. Of course, that also makes them a popular target for hackers. Follow...
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Downloads
Anatomy of Excel formatting: Make better spreadsheet presentations - part 3
September 28, 2005, 12:00am PDT
Sometimes we take for granted what users know. While Microsoft Excel may be familiar to you, if you are on a help desk you will have to explain how the application works to users that fall within...
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Project revision log
December 1, 2004, 12:00am PST
Part of the work-the-plan process in project management is preparing for the inevitable fact that, once a project starts, the client will probably end up asking for more (or different) work than...
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White Papers
TechRepublic Resource Guide: Reliable Data Servers
November 1, 2007, 12:00am PDT
The backend components for handling massive amounts of data are not widely discussed or written about, but they are an absolutely critical part of running a healthy IT infrastructure. In order to...
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Downloads
The top 10 IT disasters of all time
November 28, 2007, 12:00am PST
There are plenty of recorded examples where faulty hardware and software have cost organizations dearly, both financially and in terms of reputation -- and resulted in some near misses for the...
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Downloads
The 10 worst geek gift ideas for the holidays
December 3, 2007, 12:00am PST
Sometimes, it's not so obvious that something will make a horrible holiday gift (or just a grudgingly accepted one). That's why we're here to clear the air for you. Here's a list of 10...
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Downloads
SolutionSeries: Linux on the desktop (Shattering Microsoft's hold on your PCs)
November 19, 2007, 12:00am PST
Where do you turn if you want to break free from running Microsoft Windows, want a viable alternative OS, and don't want to be locked into a particular hardware vendor? For many, the solution has...
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Downloads
10+ ways to extend the life of your printers
November 16, 2007, 12:00am PST
With so many moving parts and opportunities for paper jams, it's a wonder that many printers last as long as they do. Especially since, on average, support pros devote precious little time to...
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Downloads
10 tools to help your remote workers stay in touch
November 13, 2007, 12:00am PST
If you've got team members in multiple offices or working from home, you probably already use a fair amount of technology. But are you using the right tools for the right job? The best way to...
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10 tips for meeting IT project deadlines
November 6, 2007, 12:00am PST
Erratic and poorly estimated timelines, scope creep, unexpected staff illnesses, and supplier failures are just a few of the things that could go wrong with your project. And because time is today...
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~10 ways to avoid age-bias landmines during the interview process
November 5, 2007, 12:00am PST
If you fall into the category of 'older IT pro,' you may encounter subtle age bias in questions and comments from interviewers. The trick is to identify the questions and know the best way to...
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Downloads
Lunch and Learn: Microsoft PowerPoint 2007-Advanced Functionality
January 11, 2008, 12:00am PST
This Microsoft PowerPoint 2007 - Advanced Functionality presentation is a preformatted solution for training staff to maximize Microsoft PowerPoint's more advanced functions. The accompanying...
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Microsoft Access 2007 Advanced Functionality Lunch And Learn
January 11, 2008, 12:00am PST
This Microsoft Access 2007 - Advanced Functionality presentation is a preformatted solution for training staff to maximize Microsoft Access's more advanced functions. The accompanying reference...
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Windows Vista Security Guide: Encryption
October 31, 2007, 12:00am PDT
Securing data is one of your most important responsibilities. TechRepublic Pro's Encryption Security Guide reviews the fundamentals of encrypting Windows Vista data and helps you gauge your...
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Lunch and Learn: Microsoft Outlook 2007, advanced functionality
October 23, 2007, 12:00am PDT
The presentation provides a preformatted template for training end users to fully leverage Microsoft Outlook's capabilities. The accompanying quick reference guie is a handout that employees can...
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Downloads
Lunch and Learn: Microsoft Excel 2007, advanced functionality
October 25, 2007, 12:00am PDT
This Lunch and Learn presentation is a preformatted solution for training staff to maximize Excel's more advanced functions. The accompanying quick reference guide provides a single document end...
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Lunch and Learn: Microsoft Word 2007, advanced functionality
October 23, 2007, 12:00am PDT
This presentation provides a preformatted solution for helping end users make the most of Microsoft Word 2007 features. The Lunch and Learn presentation also includes a quick reference guide that...
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How do I... Request and install SSL certificates in IIS 7.0?
October 22, 2007, 12:00am PDT
SSL (Secure Sockets Layer) certificates are perhaps the most common way to protect information being transmitted between a visitor Web browser and your Web site. SSL provides encryption services...
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Downloads
IT Manager's Hiring Tool Kit
October 19, 2007, 12:00am PDT
This download gives you the tools and templates you need to win management sign-off on new positions, recruit the right individuals, interview effectively, and hire the best candidate for the...
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TechRepublic's Windows Vista Security Guide 1: Viruses, worms, and spyware
October 17, 2007, 12:00am PDT
Hardly a day goes by without news of a new virus or worm spreading its way across the Internet. In a constantly escalating battle, virus authors find new ways of attacking machines as antivirus...
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SolutionSeries: Get in business with your Mac
October 15, 2007, 12:00am PDT
Apple's switch to Intel chips has only invigorated sales, so Macs are increasingly appearing in new environments. As a result, Windows administrators unfamiliar with the Mac platform -- content...
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10 underrated business books
October 15, 2007, 12:00am PDT
A lot of business books get popular, but the most useful don't always stay on the corporate radar. Sometimes, this is because the contents, if put into practice, would force you (and often your...
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The Best of TechRepublic 2007
October 12, 2007, 12:00am PDT
This is a collection of some of the most popular downloads on TechRepublic. With one shot, you can receive over 400 files with popular content from TechRepublic that has been published since...
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IT Shop In A Box
October 12, 2007, 12:00am PDT
Not sure if your IT shop has everything you need? This collection will help you get your network up and running, and it includes starter policies, tools to help you hire the right person for the...
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Downloads
10+ project management mistakes (and what you can learn from them)
October 9, 2007, 12:00am PDT
It may seem as though the high-pressure field of IT project management doesn't tolerate slip-ups, but carelessness is different from failing while trying to do your best. If you (or that rookie...
Provided by TechRepublic
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Downloads
10 challenging types of techies... and how to manage them
October 9, 2007, 12:00am PDT
Managers don't have time to conduct therapy sessions in the course of an already-demanding project. All you can do is recognize team members' specific ongoing issues and ensure that they don't...
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10+ things that can send an IT project off the rails
September 24, 2007, 12:00am PDT
Depending upon the unique aspects of a situation, a multitude of reasons can cause a project to go out of control. Here are some of the most common risk factors.This download is also available as...
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Downloads
Support Professional's User Administration Tool Kit
September 14, 2007, 12:00am PDT
Support Professional's User Administration Tool Kit collects the account, asset, and policy tools and templates that small and medium businesses require to efficiently manage day-to-day end user...
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Downloads
SolutionSeries: Deploy Windows Vista successfully in your organization
September 12, 2007, 12:00am PDT
Since Microsoft Windows first gained traction with Windows 3.0, every new version has presented a challenge for IT professionals. Windows Vista is no different. From a new interface to added...
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IT Professional's Guide to Business and Finance
September 7, 2007, 12:00am PDT
IT Professional's Guide to Business and Finance delivers insightful information and powerful tools for eliminating expensive missteps. From proven advice from in-the-trenches IT professionals to...
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TechRepublic's Windows Vista Security Guide 2: Securing shared resources
October 9, 2007, 12:00am PDT
Peer-to-peer networking can create special security challenges in a Windows Vista environment. This Security Guide gives the essentials of file sharing security. You'll learn how to configure file...
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Downloads
Administrator's Guide to TCP/IP, Second Edition
August 31, 2007, 12:00am PDT
Maintain your critical TCP/IP system and ensure reliable, safe remote access. Get the expert advice and solutions to handle Windows networking, Cisco routing, documentation, and troubleshooting...
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Downloads
10 overrated business books (and what to read instead)
August 30, 2007, 12:00am PDT
If you're like most professionals, you've got a stack of business books sitting somewhere near your desk -- many of the so-called classics that every smart manager supposedly needs to read....
Provided by TechRepublic
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Downloads
Windows Administrator's Guide to Open Source Software
August 24, 2007, 12:00am PDT
TechRepublic's Windows Administrator's Guide to Open Source Software in the Enterprise takes a look at some of the most popular open source options available from a Windows administrator...
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Downloads
Lunch and Learn: Microsoft PowerPoint 2007 Intermediate Skills
October 2, 2007, 12:00am PDT
This Microsoft PowerPoint 2007 Intermediate Skills presentation provides a preformatted presentation for helping staff members better leverage the capabilities of this presentation software. The...
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Downloads
Lunch and Learn: Microsoft Access 2007 Intermediate Skills
September 17, 2007, 12:00am PDT
This Microsoft Access 2007 Intermediate Skills presentation provides a preformatted presentation for helping staff better leverage the database application's capabilities. It covers such things as...
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Downloads
Lunch and Learn: Microsoft Excel 2007 intermediate skills
August 2, 2007, 12:00am PDT
This Microsoft Excel 2007 intermediate skills presentation is a preformatted solution for training staff to get more out of Microsoft Excel. The accompanying reference guide provides a single...
Provided by TechRepublic Pro
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Downloads
Lunch and Learn: Microsoft Word 2007 intermediate skills
August 2, 2007, 12:00am PDT
The Microsoft Word 2007 intermediate skills presentation provides a preformatted presentation for helping end users better leverage Microsoft Word 2007 features. The Lunch and Learn presentation...
Provided by TechRepublic Pro
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Downloads
10+ questions to help determine how well you're performing as an IT manager
August 22, 2007, 12:00am PDT
External feedback and performance reviews can only go so far in helping you discover your shortcomings, set improvement goals, and build on your strengths. Sometimes, you also need to take a hard,...
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Best of Artner's Law: Strategies for managing your IT staff
August 22, 2007, 12:00am PDT
Among TechRepublic's longest-running and most popular columns was one written by the late Bob Artner. His Artner's Law installments ran the gamut from his own peeves about being a manager to...
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10 free security tools you should already be using
August 21, 2007, 12:00am PDT
When it comes to hardening security for your Windows computer, a variety of free -- and effective -- tools and utilities can help you do more with less. Find out about 10 free tools you can use to...
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TechRepublic Field Manual
August 17, 2007, 12:00am PDT
This collection of TechRepublic content is especially designed to go on the road with you. Designed to fit on any USB key, the information in this download contains the information you need when...
Provided by TechRepublic Pro
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Downloads
Lunch and Learn: Microsoft Access 2007 Basics
September 5, 2007, 12:00am PDT
The Microsoft Access 2007 Basics presentation is a prepackaged solution designed to help familiarize attendees with the database program's basic functions. The presentation contains everything you...
Provided by TechRepublic Pro
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