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Dell BIOS POST error code list
March 17, 2005, 12:00am PST
The error code message you see when a DELL Dimension, Precision, OptiPlex, PowerEdge, PowerVault, or SmartStep machine fails its POST can be a valuable troubleshooting aid. Yet deciphering the...
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Make the jump to a virtual machine with this TechRepublic QuickStart on VMware
October 14, 2005, 12:00am PDT
This TechRepublic QuickStart Tool describes the basic functionality of VMware Workstation 5. Getting a good start in any new technology or programming language often depends on finding the best...
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Manage IT resources like you manage your nest egg
March 9, 2005, 12:00am PST
The term "portfolio management" refers to more than just personal finances. Portfolio management is also a way to plan, prioritize, and manage the work and assets of an IT department. This series...
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Required reading for help desk managers
June 17, 2005, 12:00am PDT
The books on our required reading list for help desk managers offer valuable information for new IT managers and seasoned leaders. Compiled by an IT veteran with 10 years management experience,...
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Identify network critical paths with this member-submitted script
January 6, 2006, 12:00am PST
TechRepublic asked members to submit their favorite network administration scripts and this is one of the responses. You can use this script to identify the critical paths of your network. One of...
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Essential support tools: One tech's top picks
March 22, 2005, 12:00am PST
If you're like most net admins and support pros, you've got a collection of favorite time-saving tools you routinely use to make your life on the job a little easier. Check out this admin's 17...
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Project management software review: Open Workbench
April 15, 2005, 12:00am PDT
Microsoft Project many be the benchmark in project management software, but you can find effective open source and shareware alternatives. This Business Tech Review profiles Niku's Open Workbench...
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Windows Server 2003 Base Installation Flowchart
March 2, 2005, 12:00am PST
When installing Windows Server 2003, there are ample opportunities to make configuration missteps or overlook key setup options. This flowchart is designed to walk you through a basic WS2K3...
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Anatomy of Excel formatting: Make better spreadsheet presentations - part 2
September 27, 2005, 12:00am PDT
Sometimes we take for granted what users know. While Microsoft Excel may be familiar to you, if you are on a help desk you will have to explain how the application works to users that fall within...
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Master Browser Tool Kit
May 24, 2004, 12:00am PDT
Forcing systems to act as Master Browser or Backup Browser (or excluding them from those roles) can help you troubleshoot network problems, but making the needed registry edits can slow you down....
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Install and configure Multi Router Traffic Grapher (MRTG) 2.13.2
April 18, 2006, 12:00am PDT
In this download, we will configure MRTG to run as a daemon in the background, perform simple monitoring of a network device, configure the output to produce an index.html file, and finally, to...
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Anatomy of Excel formatting: Make better spreadsheet presentations - part 3
September 28, 2005, 12:00am PDT
Sometimes we take for granted what users know. While Microsoft Excel may be familiar to you, if you are on a help desk you will have to explain how the application works to users that fall within...
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Learn how ITIL can benefit your organization
August 16, 2005, 12:00am PDT
More than 10,000 organizations worldwide have adopted ITIL. Find out why you may want to follow suit with your own ITIL implementation. The IT Infrastructure Library (ITIL) is a set of...
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Cisco PIX Firewall: Lock it down in 10 steps
March 2, 2005, 12:00am PST
Cisco's PIX Firewall has long been one of the most popular enterprise firewalls in use around the world. While it is known for its tight security and strong performance, the PIX Firewall is not...
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Project revision log
December 1, 2004, 12:00am PST
Part of the work-the-plan process in project management is preparing for the inevitable fact that, once a project starts, the client will probably end up asking for more (or different) work than...
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Organizing for systems management
March 15, 2005, 12:00am PST
IT organizations often require restructuring to support company growth, increased customer demand, changing business requirements, acquisitions, mergers, buyouts, or other industry changes. But...
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Eight practical tips to improve configuration management
May 5, 2005, 12:00am PDT
Configuration management is defined as ensuring that the inter-relationships of hardware and software are accurately documented, and it's an essential aspect of maintaining infrastructure systems....
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Tracking accomplishments worksheets
September 13, 2001, 12:00am PDT
If you want a pay increase or a promotion, you should download this helpful spreadsheet that help you track your accomplishments on the job. What are you really worth to your company? Put a number...
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Training assessment templates
December 6, 2001, 12:00am PST
Training new employees and assessing the effects of training is an involved process. These templates can help busy managers keep training efforts on track and organized.
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Simplify budget preparation with a few tools
June 10, 2002, 12:00am PDT
Budgeting time doesn't have to be a stress-fest for IT managers. With the right tools and the right mind-set, the budgeting process can become a lot easier. We offer the right tools in this Excel...
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IT tracking documents
February 16, 2005, 12:00am PST
To prove your IT department's worth to company directors, you need to track how IT is supporting business goals. Our Monthly IT report helps you track IT problems and solutions. The IT Statement...
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Technology leadership skills/experience matrix
March 5, 2002, 12:00am PST
Assessing an organization's IT management team can be difficult, unless you know what to look for. This matrix of skills breaks IT management into three broad job categories and assigns relative...
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Use this product usage survey to assess how well you're meeting customer needs
January 12, 2006, 12:00am PST
You may not be seeing any obvious signs that your relationship with a client is souring, but there could be hints that everything isn't as rosy as it once was--or could be again. This survey will...
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TechRepublic Pro Podcast: Novell's continuing Linux march, Zotob, Mac OS X security
August 22, 2005, 12:00am PDT
In this installment of the TechProGuild Podcast, Commentator Michael Jackman covers Novell's continuing move to Linux, impacts from the Zotob and RBot worms, and security updates for Mac OS X, as...
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Quick Reference: PC Troubleshooting Pack
February 4, 2005, 12:00am PST
Help desk and IT support professionals need the fastest and most complete answers to keep every PC in action. Get the PC troubleshooting solutions you're looking for with this set of four...
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Debrief and Defend: Windows XP vs. Mac OS X
June 22, 2006, 12:00am PDT
This presentation, entitled Standardizing On Windows XP Instead of MAC OS X, provides a prepackaged opinion piece for defending Windows XP against MAC OS X. You can use this debrief and defend to...
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Lunch and Learn: Microsoft PowerPoint 2007 Basics
August 1, 2007, 12:00am PDT
The Microsoft PowerPoint Basics presentation provides a preformatted solution for teaching end users Microsoft PowerPoint 2007 fundamentals. The presentation also proves helpful in reviewing...
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10+ questions to help determine how well you're performing as an IT manager
August 22, 2007, 12:00am PDT
External feedback and performance reviews can only go so far in helping you discover your shortcomings, set improvement goals, and build on your strengths. Sometimes, you also need to take a hard,...
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Microsoft Access 2007 Advanced Functionality Lunch And Learn
January 11, 2008, 12:00am PST
This Microsoft Access 2007 - Advanced Functionality presentation is a preformatted solution for training staff to maximize Microsoft Access's more advanced functions. The accompanying reference...
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The top 10 IT disasters of all time
November 28, 2007, 12:00am PST
There are plenty of recorded examples where faulty hardware and software have cost organizations dearly, both financially and in terms of reputation -- and resulted in some near misses for the...
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Lunch and Learn - Microsoft Office 2007
April 10, 2008, 12:00am PDT
Expand your office's knowledge of Microsoft Access 2007, Excel 2007, Outlook 2007, Word 2007, and PowerPoint 2007 with TechRepublic's Lunch and Learn: Microsoft Office 2007. With 16...
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Instant Messaging Policy
March 4, 2013, 12:00am PST
TechRepublic's Instant Messaging Policy covers the use of instant messaging software and services by employees. It can help you establish both guidelines for proper use of instant messaging and...
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Sample IT Services contract
March 19, 2009, 12:00am PDT
IT consultants can use this sample contract to help protect their business interests when completing projects for clients.
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Resume Tool Kit for IT Leaders
April 1, 2009, 12:00am PDT
Are you prepared for the job hunt with a resume that will put you in the best light for potential employers? This special report gives you specific, tactical tips for creating the perfect IT...
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Better database design with foreign keys and referential integrity in MySQL
February 6, 2006, 12:00am PST
Recent versions of MySQL have implemented support for foreign keys through the new InnoDB table engine. This document explains how it works. Referential integrity refers to a state when all the...
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IT Manager resume makeover
December 17, 2002, 12:00am PST
You may have fantastic credentials, but if they're not presented in the best light, they won't get you past the application process. Take a look at this resume makeover for some tips on how to...
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CIOs: Build credibility by budgeting effectively
July 25, 2005, 12:00am PDT
This comprehensive download explains how to define your budget and use it in balance with the other successful aspects of IT management, including internal and external relationships,...
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The Art of Computer Virus Research and Defense
March 17, 2005, 12:00am PST
The historyof the personal computer is marked by numerous strains and variants of computerviruses, which have exposed the systematic security vulnerabilities prevalent ina widely networked...
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Printable reference: Registry backup and restore
September 3, 2004, 12:00am PDT
It's tough to look for help during a virus attack. That's why we've put together this printable reference that addresses how to back up and restore the registry. Print this reference and save it...
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Six reasons IT managers miss their budgets--and 11 tips to come in on target
July 22, 2005, 12:00am PDT
Learn why you may be having trouble hitting your budget and see what items are essential to developing a realistic and achievable plan. If you're scrambling to save your budget halfway through...
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Lunch and Learn: Get up to speed on Microsoft Word 2007
July 5, 2007, 12:00am PDT
This is a prepackaged presentation designed to be given in a classroom or conference room setting to help attendees become familiar with Word 2007. Everything is ready to be used, even if you...
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Lunch and Learn: Get up to speed on Microsoft Outlook 2007
July 3, 2007, 12:00am PDT
This is a prepackaged presentation -- designed to be given in a classroom or conference room setting -- to help attendees become familiar with Outlook 2007. Everything is ready to be used, even if...
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Debrief and Defend: Choosing OpenOffice.org over Microsoft Office 2007
April 27, 2007, 12:00am PDT
Your company provides productivity office software to create documents, spreadsheets, and presentations. This software can be expensive to license, so it is important to keep track of alternatives...
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TechRepublic's Windows Small Business Server Documentation form
April 25, 2007, 12:00am PDT
Windows Small Business Server 2003 has so many different components, it's hard to keep track of them all. Plus, it's a good idea to keep proper records of your configurations in case of employee...
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TechRepublic's Backup and Update Schedule form
April 25, 2007, 12:00am PDT
Backup schedules can sometimes conflict causing backups to fail or to overlap. Also, sometimes automatic updates are scheduled to occur at the same time as your backups, which can also cause...
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TechRepublic's Monthly Maintenance Plan Service Agreement
April 25, 2007, 12:00am PDT
When setting up deals with vendors and/or customers, it's nice to have a basic understanding of what's expected. Rather than relying on a verbal agreement, you should have some type of written...
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TechRepublic's Services Engagement Letter
February 7, 2007, 12:00am PST
When contracting for computer services, it's nice to have a basic understanding that goes beyond a simple verbal conversation. You can use this Engagement Letter as the basis for an understanding...
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Debrief and Defend: Microsoft Office 2007 vs. OpenOffice.org
April 24, 2007, 12:00am PDT
Your company provides productivity office software to create documents, spreadsheets, and presentations. This software can be expensive, so it is important for the company to make the best...
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Debrief and Defend: Wired vs. wireless LANs
February 6, 2007, 12:00am PST
This Debrief and Defend presentation can be used as-is to help bring department heads, staff, clients, board members, business owners, and coworkers up to speed on the benefits of wired Ethernet...
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100 things you should know about Windows Vista
January 23, 2007, 12:00am PST
Don't have time to sit down and read an exhaustive description of Windows Vista's most significant new features? Take a spin through this collection of "10 things" lists, which provide a concise...
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Debrief and Defend: Windows Vista vs. Windows XP
April 11, 2007, 12:00am PDT
Windows Vista, the new operating system that replaces Windows XP, introduces a wide range of updates, features and security enhancements. With a new user interface, tools, utilities and numerous...
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Debrief and Defend: Open Office 2.0 Vs Office 2007
January 16, 2007, 12:00am PST
With Office 2007 being such a radical change from previous versions of Office, now might be a good time to entertain alternatives if you're planning to upgrade office suites in your organization....
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Debrief and Defend: OpenOffice vs. Microsoft Office 2003
April 2, 2007, 12:00am PDT
Your company provides productivity office software to create documents, spreadsheets, and presentations. This software can be expensive to license, so it is important for your company to explore...
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PowerChecklist: Migrating Windows NT to Windows Server 2003
January 9, 2007, 12:00am PST
If your organization continues to run an NT-based domain, it's time to start considering a replacement for this venerable operating system. Taking NT's place were Windows 2000 Server and, more...
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Debrief and Defend: Why our organization should not deploy wireless
April 2, 2007, 12:00am PDT
Many organizations are considering the pros and cons of a wireless network. While there are a number of upsides to a wireless implementation, there are also significant risks and costs associated...
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Power Checklist: Troubleshooting SBS 2003 Backups
January 9, 2007, 12:00am PST
Countless organizations, both for- and non-profit entities, rely upon Windows Small Business Server 2003 to power their operations. Often, by default, the SBS Backup Wizard (the server's built-in...
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10+ e-mail best practices to share with your users
November 17, 2006, 12:00am PST
These days, e-mail is used by just about everyone. Unfortunately, a lot of users out there don't use it right, flirting with security risks, consuming excessive bandwidth, and practicing lousy...
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Debrief and Defend: Tablet PCs vs. Laptops
November 15, 2006, 12:00am PST
The popularity of tablet PCs is rising as the capabilities of tablets rises to that of even the hardiest desktop replacement laptop. The flexibility offered by tablet PCs provides a compelling...
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Corporate Computer Naming Policy
November 6, 2006, 12:00am PST
Not having a corporate computer-naming policy can make computer farms harder to manage, because there are no logical groupings. Implementing a logical, intuitive convention will allow precise...
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Debrief and Defend: Windows XP Home v. XP Professional
October 31, 2006, 12:00am PST
Microsoft's popular Windows XP operating system simplifies computing, improves performance and stability, and delivers powerful tools and utilities. However, Windows XP's several editions -...
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How do I... Create easy-to-use Outlook e-mail templates?
October 26, 2006, 12:00am PDT
If you create a lot of Outlook e-mail messages that contain standard text, you might save a little typing time by copying and pasting that text into each message that requires it. But a far more...
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Debrief and Defend: Firefox vs. Internet Explorer
October 3, 2006, 12:00am PDT
The Internet has changed the way organizations work. The Web browser has become a critical business tool for most every organization. This presentation emphasizes how Firefox, with a history of...
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Debrief and Defend: Windows Internet Explorer v. Firefox
October 3, 2006, 12:00am PDT
The World Wide Web has changed the way organizations work. The Web browser is a key consideration, as it's become one of the most critical business tools in most organizations. Both Windows...
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TechRepublic Power Checklist: Providing Wireless Access In Large Offices
October 3, 2006, 12:00am PDT
Wireless access is both the bane of the IT professional's existence and a huge boon. When it comes to risk management, wireless can be IT's Achilles Heel. However, in terms of convenience and...
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Debrief and Defend: Windows Mobile Telephones
October 3, 2006, 12:00am PDT
Windows Mobile Telephones are enpowering mobile employees like never before. In addition to enabling mobile communications, new PDA/telephones also add messaging, calendaring, and personal...
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TechRepublic Site And System Audit Form
October 3, 2006, 12:00am PDT
Keeping track of all of the hardware, software, and configurations of components of your network can be a tedious chore. You can use this form to help track those things. Customize the form to fit...
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10 things you should know about implementing an ERP system
September 19, 2006, 12:00am PDT
ERP systems permeate almost all operational aspects of the enterprise, and great care and planning are needed to successfully effect such radical organizational changes. But with the right...
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10 slide design tips for producing powerful and effective presentations
September 19, 2006, 12:00am PDT
You can't build a compelling presentation that communicates your message if your slides are cluttered, text-heavy, or ugly. But by following a few design principles, you can avoid some of the...
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Microsoft Excel - Advanced Functionality
September 18, 2006, 12:00am PDT
This Microsoft Excel - Advanced Functionality presentation is a preformatted solution for training staff to maximize Microsoft Excel's more advanced functions. The accompanying Quick Reference...
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Debrief and Defend: Palm-Powered Telephones
September 12, 2006, 12:00am PDT
Palm-Powered Treo PDAs offer organizations an outstanding opportunity to improve productivity, better connect employees, and turn downtime into uptime. Here's more information on many of the...
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Crash Course: Microsoft Excel 2003 - Intermediate Skills
September 11, 2006, 12:00am PDT
This Microsoft Excel - Intermediate Skills presentation is a preformatted solution for training staff to get more out of Microsoft Excel. The accompanying Reference Guide provides a single...
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Crash Course: Microsoft Excel - Beginner
September 5, 2006, 12:00am PDT
This Microsoft Excel - Beginner presentation is a preformatted solution for training staff to understand the basics of Microsoft Excel. The accompanying handout can be kept by attendees to serve...
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Crash Course: Microsoft Access-Advanced Functionality
September 5, 2006, 12:00am PDT
This Microsoft Access - Advanced Functionality presentation is a preformatted solution for training staff to maximize Microsoft Access's more advanced functions. The accompanying reference sheet...
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60 keyboard shortcuts to move faster in Microsoft Internet Explorer 7
August 30, 2006, 12:00am PDT
Keyboard shortcuts can shave a lot of time off the process of performing various tasks in Microsoft Internet Explorer 7. This list includes all the basics, along with some specialized tricks that...
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TechRepublic Power Checklist: Securing Windows XP
August 29, 2006, 12:00am PDT
If you have just finished installing Windows XP and you think the work is done, you're wrong. Some of the most important steps to getting Windows XP up and running come after the installation of...
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TechRepublic Power Checklist: Troubleshooting Windows Backup
August 29, 2006, 12:00am PDT
Windows' native Backup program, while devoid of fancy frills such as intricate compression algorithms, offers a proven method for protecting data. Here's a look at common issues that arise when...
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TechRepublic Power Checklist: Troubleshooting Backup Routines
August 29, 2006, 12:00am PDT
Backup routines are the lifeblood of information technology. Protecting an organization's data is a computer professional's highest priority. Whether it's hackers, disgruntled or confused users, a...
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Crash Course: Microsoft Access 2003-Intermediate Skills
August 28, 2006, 12:00am PDT
This Microsoft Access - Intermediate Skills presentation provides a preformatted presentation for helping staff better leverage the database application's capabilities. It covers such things as...
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Crash Course: Microsoft PowerPoint-Advanced Functionality
August 28, 2006, 12:00am PDT
This Microsoft PowerPoint - Advanced Functionality presentation is a preformatted solution for training staff to maximize Microsoft PowerPoint's more advanced functions. The accompanying handout...
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Harness the Full Power of Mac OS X
August 21, 2006, 12:00am PDT
Harness the Full Power of Mac OS X is a prepackaged solution for basic Mac OS X training. This presentation contains everything you need to instruct end users about how to get the most out of Mac...
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