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(1280 results)
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    Downloads

    Sample SLA: Outsourced help desk

    May 19, 2004, 12:00am PDT

    Hiring a third party to handle your help desk is becoming a common choice for businesses that are looking for ways to cut costs. If you take the plunge, you'll need a service level agreement that...

    Provided by TechRepublic

  • Downloads

    Windows 8: Pre-Release Primer

    March 30, 2012, 12:00am PDT

    TechRepublic's Windows 8: Pre-Release Primer offers you tons of practical tips on increasing IT's influence in the enterprise, from seasoned pros and leading IT thinkers.

    Provided by TechRepublic Pro

  • Downloads

    Information Technology Cost/Benefit Calculator

    July 6, 2012, 12:00am PDT

    This customizable Cost/Benefit Calculator is designed to help project managers calculate the cost and expenses, as well as the primary and ancillary benefits, of common IT projects. Totals are...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    Downloads

    Keep track of your problems with this project issues log

    August 18, 2005, 12:00am PDT

    Dealing with the inevitable project problems is easier when you have a record of what the issues are and how they're being resolved. This updated template will simplify the task. Most IT projects...

    Provided by TechRepublic

  • /research-library/techrepublic

    Tools & Templates

    A CIO resume template

    May 3, 2002, 12:00am PDT

    If you're dusting off that resume to revamp for a new career goal or just to get it up to date, this new CIO resume template will help guide you on what should be included and how best to present...

    Provided by TechRepublic

  • /research-library/techrepublic

    Downloads

    Windows Server 2003 services that can be disabled

    June 28, 2005, 12:00am PDT

    One of the most effective ways to secure Windows Server 2003 is to turn off unnecessary services. This detailed Excel spreadsheet lists 102 Windows Server 2003 services, describes each service's...

    Provided by TechRepublic

  • Downloads

    Remote Access Policy

    September 17, 2012, 12:00am PDT

    TechRepublic's Remote Access Policy describes the organization's guidelines and processes for requesting, obtaining, using, and terminating remote access to networks, systems, and data.

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    Downloads

    TCP/IP Quick Reference - Commands and Diagnostics

    October 27, 2004, 12:00am PDT

    When facing TCP/IP issues, there is no time to waste. Get the TCP/IP troubleshooting solutions for Windows, Linux, and Novell you're looking for. Plus learn TCP/IP fundamentals and UTP cabling...

    Provided by TechRepublic

  • /research-library/techrepublic

    Downloads

    Project management best practices

    May 28, 2001, 12:00am PDT

    All good project managers know it's crucial to plan the project and then monitor and control the execution of the work. Download this step-by-step project management best practices guide from...

    Provided by TechRepublic

  • Downloads

    IT Professional's Guide to Business and Finance

    September 7, 2007, 12:00am PDT

    IT Professional's Guide to Business and Finance delivers insightful information and powerful tools for eliminating expensive missteps. From proven advice from in-the-trenches IT professionals to...

    Provided by TechRepublic Pro

  • Downloads

    IT Professional's Guide to Policies and Procedures, 3rd Edition

    May 2, 2007, 12:00am PDT

    TechRepublic's popular CD-ROM IT Professional's Guide to Policies and Procedures, 3rd Ed is now available as part of your TechRepublic Pro membership! Put this expanded edition in your IT...

    Provided by TechRepublic Pro

  • Downloads

    Software Installation Policy

    November 5, 2012, 12:00am PST

    TechRepublic's Software Installation Policy will help you standardize software platforms, eliminate incompatibilities, minimize malware, and ensure that systems perform optimally.

    Provided by TechRepublic Pro

  • Downloads

    Employee Separation Checklist, Version 2

    June 11, 2012, 12:00am PDT

    TechRepublic's Employee Separation Checklist, Version 2 assists you in creating a smoother employee separation process, by customizing this downloadable checklist.

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    Downloads

    IT Security Policy Checklist

    April 27, 2005, 12:00am PDT

    By David M Davis, CCIE, MCSEAn IT Security Policy should be a place to standardize and document company-wide security practices. This checklist provides a comprehensive list of issues that should...

    Provided by TechRepublic

  • Downloads

    New Employee Checklist and Default Access Policy

    March 20, 2013, 12:00am PDT

    TechRepublic’s New Employee Checklist and Default Access Policy, and New Employee Orientation slides will provide IT departments with the materials they need for new hires.

    Provided by TechRepublic Pro

  • Downloads

    Telecommuting Policy

    December 3, 2012, 12:00am PST

    TechRepublic's Telecommuting Policy defines a formal system and guidelines for setting up staff members to work from home.

    Provided by TechRepublic Pro

  • Downloads

    IT Professional's Resume Makeover Guide, Volume 2

    June 15, 2012, 12:00am PDT

    TechRepublic's second volume of the popular IT Professional's Resume Makeover Guide offers additional tips for building a resume that shows hiring managers why you're the best person for the job....

    Provided by TechRepublic Pro

  • Downloads

    TechRepublic's New Desktop Computer Checklist

    June 9, 2011, 12:00am PDT

    When it's time to order new desktops, the New Desktop Computer Checklist will help you avoid mistakes and oversights. We've created the checklist as an editable Excel worksheet and as a PDF and...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    Downloads

    Create users in Active Directory from a CSV file with this VBScript

    January 5, 2006, 12:00am PST

    This VBScript will create users with passwords in Active Directory in the Users container. Creating users can be tedious, especially when user information already resides in your company's HR...

    Provided by TechRepublic

  • Downloads

    Data Backup Policy

    March 29, 2012, 12:00am PDT

    TechRepublic's Data Backup Policy will help your organization determine what information is backed up, how backups are administered and maintained, and who is responsible for managing and...

    Provided by TechRepublic Pro

  • Downloads

    Disaster Recovery and Business Continuity Plan

    April 30, 2012, 12:00am PDT

    TechRepublic's Disaster Recovery and Business Continuity Plan assists organizations, regardless of size, with a plan designed to help create policies that address critical elements and processes...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    Downloads

    Criteria for a service level agreement

    March 30, 2005, 12:00am PST

    An SLA is a give-and-take relationship between IT and users, allowing IT to get an accurate picture of user needs, to establish realistic expectations, and to allocate the proper resources to...

    Provided by TechRepublic

  • Downloads

    ERP selection criteria checklist

    May 2, 2000, 12:00am PDT

    Implementing an ERP package is a complex and costly undertaking, so it's essential to choose the appropriate vendor. This checklist can serve as a guide to help you determine which vendor is best...

    Provided by TechRepublic Pro

  • Downloads

    IT Manager's Guide to Cybercrime

    July 16, 2012, 12:00am PDT

    TechRepublic's IT Manager's Guide to Cybercrime will help you understand the risks, implement preventive measures, and take proper action if your organization becomes the victim of a computer crime.

    Provided by TechRepublic Pro

  • Downloads

    Password Policy

    February 20, 2012, 12:00am PST

    TechRepublic's Password Policy will help you ensure that employees, contractors, and other personnel understand and adhere to proper password practices.

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    Downloads

    Master these 10 processes to sharpen your project management skills

    August 24, 2005, 12:00am PDT

    Various project management methodologies organize and structure work processes differently, but the key areas in this list always require attention to ensure success. The bigger and more complex...

    Provided by TechRepublic

  • /research-library/techrepublic

    Downloads

    Outline responsibilities and objectives with this SLA for internal business units

    April 19, 2006, 12:00am PDT

    This sample SLA is designed to help you outline service level roles and responsibilities between your IT department and your organization's business units. An SLA enables IT to get an accurate...

    Provided by TechRepublic

  • Downloads

    ZDNet's Guide to Digital Photography

    October 20, 2002, 12:00am PDT

    Whether you're a digital camera amateur, hobbyist, or just want to take better digital photos, with ZDNet's Guide to Digital Photography, powered by Element K, you'll produce top-quality shots by...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    White Papers

    TechRepublic Resource Guide: Data Backup and Recovery

    November 12, 2008, 12:00am PST

    When it comes to administrative tasks, knowing what NOT to do is sometimes more important than knowing what you should do. Such is the reason for leading off this TechRepublic Resource Guide with...

    Provided by TechRepublic

  • /research-library/techrepublic

    Downloads

    Windows XP services that can be disabled

    June 15, 2005, 12:00am PDT

    One of the most effective ways to secure a Windows XP workstation is to turn off unnecessary services. This reference sheet lists each Windows XP SP 2 service, describes each service's function,...

    Provided by TechRepublic

  • Downloads

    500 Things Every IT Manager Needs to Know: Volume 1

    June 24, 2011, 12:00am PDT

    TechRepublic's 500 Things Every IT Manager Needs to Know: Volume 1helps IT managers face a variety of challenges, from improving team productivity, hiring the right people to manage your budget,...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    Downloads

    75 essential Excel tips

    February 9, 2005, 12:00am PST

    This compilation of 75 practical, time-saving tech tips will help your Microsoft Excel users make quick work of many common and not-so-common Excel tasks. From data entry and cell formatting to...

    Provided by TechRepublic

  • /research-library/techrepublic

    Whitepapers

    4G: How worldwide LTE services stack up

    May 15, 2013, 12:00am PDT

    While a handful of countries have had commercial 4G LTE networks up and running for several years, for most of the world, fourth-generation mobile services are still a relatively new phenomena....

    Provided by TechRepublic

  • /research-library/techrepublic

    Downloads

    In-house vs. outsourced help desk costs

    January 26, 2004, 12:00am PST

    Will you save more money outsourcing your help desk or keeping it in-house? Many IT managers struggle with this question when planning a budget as they look for ways to cut costs. This Excel...

    Provided by TechRepublic

  • Downloads

    Developing an Active Directory Replication Strategy

    August 13, 2009, 12:00am PDT

    If you work in a small- to medium-sized office, you probably don't give a whole lot of thought to Active Directory replication. After all, the replication process happens automatically without any...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    Downloads

    Executive's guide to the evolution of enterprise software

    April 27, 2013, 12:00am PDT

    To help you sort out the latest enterprise software trends, technologies, and offerings, ZDNet and TechRepublic put together an ebook containing articles that address key issues and decision factors.

    Provided by TechRepublic

  • Downloads

    Lunch and Learn: Microsoft Access 2007 Intermediate Skills

    September 17, 2007, 12:00am PDT

    This Microsoft Access 2007 Intermediate Skills presentation provides a preformatted presentation for helping staff better leverage the database application's capabilities. It covers such things as...

    Provided by TechRepublic Pro

  • Downloads

    End User IT Budget Policy

    September 28, 2012, 12:00am PDT

    TechRepublic's End User IT Budget Policy describes the proper process for requesting, authorizing, and deploying IT equipment and software.

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    Downloads

    Disaster recovery white paper

    October 13, 2003, 12:00am PDT

    This PowerPoint presentation on disaster recovery includes steps to take for disaster recovery and a sample DR plan.

    Provided by TechRepublic

  • /research-library/techrepublic

    Downloads

    Step by step: Configure a Windows Server 2003 VPN—Server side

    July 26, 2005, 12:00am PDT

    Set up a Windows Server 2003-based PPTP virtual private network (VPN) with this step-by-step installation and configuration guide. No matter how small or large your network may be it is a safe...

    Provided by TechRepublic

  • Downloads

    500 Things Every IT Support Pro Needs to Know: Volume 2

    February 23, 2012, 12:00am PST

    TechRepublic's 500 Things Every IT Support Pro Needs to Know: Volume 2 offers concise advice, solutions and details on the key issues and challenges you experience on a daily basis in optimizing...

    Provided by TechRepublic Pro

  • Downloads

    Password Policy

    February 20, 2012, 12:00am PST

    TechRepublic's Password Policy will help you ensure that employees, contractors, and other personnel understand and adhere to proper password practices.

    Provided by TechRepublic Pro

  • Downloads

    Electronic Data Retention Policy

    February 6, 2012, 12:00am PST

    TechRepublic's Electronic Data Retention Policy will help you define requirements and implement practices for ensuring electronic data is properly safeguarded in compliance with federal, state,...

    Provided by TechRepublic Pro

  • Downloads

    IT Physical Security Policy

    January 24, 2012, 12:00am PST

    Protect your organization's hardware, software, and data from exposure to persons (internal or external) who could intentionally or inadvertently harm the organization and/or damage physical...

    Provided by TechRepublic Pro

  • Downloads

    Risk Management: Enabling the Business

    January 20, 2012, 12:00am PST

    Determining how much risk is acceptable and implementing controls to meet expectations of managers, customers, investors, and employees is a common business practice. TechRepublic's sample Risk...

    Provided by TechRepublic Pro

  • Downloads

    Client Due Diligence Report

    December 16, 2011, 12:00am PST

    TechRepublic's sample Client Due Diligence Report will help you develop effective client relationships, ensuring your consultancy understands the client's operational requirements, network...

    Provided by TechRepublic Pro

  • Downloads

    IT Consultant Code of Conduct

    December 9, 2011, 12:00am PST

    TechRepublic's sample "Consultant Code of Conduct" can help you craft a standardized ethical, professional, and behavioral code of conduct for employees, contractors, and subcontractors.

    Provided by TechRepublic Pro

  • Downloads

    Non-Disclosure Policy

    November 30, 2011, 12:00am PST

    This non-disclosure policy can help protect your organization's confidential information from harmful exposure, as well as protect your organization's sensitive information by clarifying...

    Provided by TechRepublic Pro

  • Downloads

    IT Professional's Guide to Supporting Apple in the Enterprise

    November 15, 2011, 12:00am PST

    From Mac OS X and iOS to the iPhone and iPad, TechRepublic's IT Professional's Guide to Supporting Apple in the Enterprise will help you deploy, optimize, and securely manage Apple hardware and...

    Provided by TechRepublic Pro

  • Downloads

    Acceptable Use Policy: Equipment

    October 28, 2011, 12:00am PDT

    Employees rely on IT to provide the equipment they need to get things done. TechRepublic's Acceptable Use Policy: Equipment assists in directing employees to use that equipment safely and within...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    Research

    ZDNet UK University Roadshow: What's it really like to work in IT?

    October 25, 2011, 12:00am PDT

    Discover the realities of working in IT. If you are preparing for a career in IT or are new to the industry, let us shed light on any vicious rumours before you start. If you are an IT veteran,...

    Provided by TechRepublic

  • Downloads

    Social Media Policy

    October 20, 2011, 12:00am PDT

    From personal blogs to sites like Facebook, Google+, and LinkedIn, the use of social media is growing rapidly. And whether your organization actively uses social media or not, your employees...

    Provided by TechRepublic Pro

  • Downloads

    Six Steps to A Secure and Robust Remote Access

    October 5, 2011, 12:00am PDT

    The days of users studiously working at their office desks, using terminals or desktops, is quickly vanishing. This product outlines six steps for you to enforce policies and maintain regulatory...

    Provided by TechRepublic Pro

  • Downloads

    TechRepublic's Workstation Lockdown Flowchart

    September 28, 2011, 12:00am PDT

    There are many points to consider when you lock down workstations -- especially in those quirky situations where some users need higher levels of permissions. This flowchart will guide you...

    Provided by TechRepublic Pro

  • Downloads

    IT Professional's Resume Makeover Guide, Volume 1

    September 26, 2011, 12:00am PDT

    Don't let a bad resume keep you from getting your IT dream job!.Whether you're an experienced IT pro re-entering the job market or a young tech just starting out, let the IT Professional's Resume...

    Provided by TechRepublic Pro

  • Downloads

    TechRepublic's Mac Deployment Flowchart

    September 12, 2011, 12:00am PDT

    Whether you're deploying Mac clients, servers, or both -- and whether you're deploying in a new or existing network with Windows servers present -- this flowchart will help you anticipate and...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    White Papers

    IT Cost Cutting TechRepublic Ninja Guide

    September 7, 2011, 12:00am PDT

    It's has been a long time since the heady days when funding for IT projects seemed to magically appear from nowhere. Many IT shops are now operating on razor-thin margins - just enough capital to...

    Provided by TechRepublic

  • Downloads

    TechRepublic's ESXi migration flowchart

    September 4, 2011, 12:00am PDT

    The ESX era is over. VMware's only hypervisor for current releases is ESXi. This flowchart provides a plan to fully migrate to ESXi for vSphere virtualization. This download is available for...

    Provided by TechRepublic Pro

  • Downloads

    IT Pro's Guide To Disaster Planning And Recovery

    August 24, 2011, 12:00am PDT

    IT departments must be ready for any type of emergency, be it a small-scale service disruption or massive natural disaster. From disaster planning and prevention to system recovery...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    e-Books

    E-Guide: 2011 Guide to Storage and Servers

    August 23, 2011, 12:00am PDT

    Today, we're seeing the rise of smart infrastructures. We now can dynamically change our networks, servers, and infrastructure to respond instantly to changing demands. But with greater power...

    Provided by TechRepublic

  • /research-library/techrepublic

    e-Books

    E-Guide: What You Need to Know Before Buying Tablets for Your Business

    August 23, 2011, 12:00am PDT

    Tablets, it seems, are everywhere. While they haven't made laptops irrelevant for the mobile workforce yet, they're quickly bridging the productivity gap between smart phones and notebook...

    Provided by TechRepublic

  • Downloads

    IT Manager's Guide to the Cloud

    August 11, 2011, 12:00am PDT

    Cloud computing is one of the hottest topics in IT. But, how do you develop the right cloud strategy for your business? Should you build a private cloud or move your operations to a third party...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    White Papers

    IT Essentials for Data Center Trends and Innovations

    August 9, 2011, 12:00am PDT

    Once upon a time, the words "data center" described a pretty common facility, regardless of industry or enterprise. Today, however, the words "data center" can describe an overheated small closet...

    Provided by TechRepublic

  • /research-library/techrepublic

    White Papers

    What You Need to Know Before Buying Tablets for Your Business

    August 9, 2011, 12:00am PDT

    Tablets, it seems, are everywhere. Where laptops once crowded tray tables on planes and made commuters seek the smallest, lightest machines possible to stay productive on trains and subways,...

    Provided by TechRepublic

  • Downloads

    IT Security for the Mobile Workforce

    July 28, 2011, 12:00am PDT

    Securing your company's network and protecting its sensitive data is a constant battle. TechRepublic's IT Security for the Mobile Workforce is designed to help you protect your organization from...

    Provided by TechRepublic Pro

  • Downloads

    Attack Response Checklist and Flowchart

    July 24, 2011, 12:00am PDT

    When your systems are attacked, it's critically important to take the right steps for mitigation, investigation, notification, and resolution. TechRepublic's Attack Response Checklist and...

    Provided by TechRepublic Pro

  • Downloads

    TechRepublic's New Laptop Checklist

    July 15, 2011, 12:00am PDT

    When it's time to order new laptops, the New Laptop Checklist will help you avoid mistakes and oversights. We've created the checklist as an editable Excel worksheet and as a PDF. A sample version...

    Provided by TechRepublic Pro

  • Downloads

    Storage Troubleshooting Flowchart

    July 7, 2011, 12:00am PDT

    Are you in the process troubleshooting issues with existing storage, or provisioning new storage? This flowchart will help you resolve problems and sidestep future headaches, and includes...

    Provided by TechRepublic Pro

  • Downloads

    Computer Crime Evidence-preservation Checklist

    June 30, 2011, 12:00am PDT

    TechRepublic's Computer Crime Evidence-preservation Checklist provides the guidance you need for handling the process of what to do and what not to do in the aftermath of a computer crime.

    Provided by TechRepublic Pro

  • Downloads

    Manage the Enterprise Attack Surface

    June 27, 2011, 12:00am PDT

    Organizations often see security as collections of identified vulnerabilities in silos. This isolation perspective misses the proverbial big picture--the "attack surface". Learn how to manage your...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    Webcasts

    Security in Google Apps

    June 24, 2011, 12:00am PDT

    Security concerns are all too frequently cited as a key reason that businesses and organizations choose not to embrace cloud computing, despite potential benefits in terms of reduced cost and...

    Provided by TechRepublic

  • Downloads

    500 Things Every IT Manager Needs to Know: Volume 1

    June 24, 2011, 12:00am PDT

    TechRepublic's 500 Things Every IT Manager Needs to Know: Volume 1helps IT managers face a variety of challenges, from improving team productivity, hiring the right people to manage your budget,...

    Provided by TechRepublic Pro

  • Downloads

    Computer Crime Reporting Checklist

    June 20, 2011, 12:00am PDT

    TechRepublic's Computer Crime Reporting Checklist assists you in the process of reporting computer crimes to the proper authorities -- but which activities are considered crimes and who the crime...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    White Papers

    Maximized Server Security, Performance and Value

    June 1, 2011, 12:00am PDT

    These days, with increasingly complex solutions and cybercriminals hiding around every digital corner, security has become as important if not more important than performance. The liability, loss...

    Provided by TechRepublic

  • Downloads

    TechRepublic's New Desktop Computer Checklist

    June 9, 2011, 12:00am PDT

    When it's time to order new desktops, the New Desktop Computer Checklist will help you avoid mistakes and oversights. We've created the checklist as an editable Excel worksheet and as a PDF and...

    Provided by TechRepublic Pro

  • /research-library/techrepublic

    White Papers

    Resource Guide: Top 10 Benefits of a Server Refresh

    May 31, 2011, 12:00am PDT

    Even with the increased demands and pressures of today's business environment, how do you know if it's really worth the expense to convert your aging server fleet? Read this resource guide to...

    Provided by TechRepublic

  • Downloads

    500 Things Every IT Support Pro Needs To Know: Volume 1

    May 23, 2011, 12:00am PDT

    From troubleshooting application errors and managing your company's network to handling remote users and securing your data, IT sup- port professionals face a wide variety of challenges....

    Provided by TechRepublic Pro

  • Downloads

    IT Manager's Toolkit for Staying Legal

    May 13, 2011, 12:00am PDT

    As an IT manager, you need to be familiar with what constitutes discrimination and how to avoid discriminatory behavior. To help you stay legal", check out this kit..."

    Provided by TechRepublic Pro

  • Downloads

    TechRepublic's New Server Checklist

    May 13, 2011, 12:00am PDT

    When you need to order a new server, turn to TechRepublic's New Server Checklist. It's designed to prevent many common errors that are easily overlooked and expensive and time consuming to fix....

    Provided by TechRepublic Pro

  • Downloads

    IT Pro's Survival Guide To Windows 7

    April 25, 2011, 12:00am PDT

    With each new Windows release, IT professionals face many difficult questions and challenges. Should my organization upgrade? What are the key features for IT and end users? And, how do I...

    Provided by TechRepublic Pro

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