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TSO
(8 results)-
White Papers
TOGAF 9 and ITIL V3
September 1, 2009, 12:00am PDT
This paper describes the development of TOGAF (The Open Group Architecture Framework) and ITIL as a background to discussions about the potential overlap in the processes they both describe. It...
Provided by TSO
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White Papers
Cross-Reference ITIL V3 and MOF 4.0
September 1, 2009, 12:00am PDT
IT organizations are continuously being challenged to deliver better IT services at lower cost in a turbulent environment. Several management frameworks have been developed to cope with this...
Provided by TSO
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White Papers
Integrating Six Sigma and ITIL for Continual Service Improvement
July 1, 2009, 12:00am PDT
The introduction of formal ITIL processes into an organization can be, and normally is, a very time-consuming, expensive and sometimes organizationally exhausting task. Many organizations, upon...
Provided by TSO
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White Papers
ITIL V3 and ISO/IEC 20000
March 1, 2008, 12:00am PST
This paper outlines the differences between ITIL V3 and ISO/IEC 20000, from the perspective of each clause in the standard where the core 5 ITIL books either do not cover it or cover it...
Provided by TSO
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White Papers
ITIL in a Recession
May 1, 2009, 12:00am PDT
As organizations focus on surviving the recession, is this the time to consider adopting industry practices such as ITIL service management? ITIL certainly enables better investment analysis and...
Provided by TSO
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White Papers
Everything You Wanted to Know About ITIL in Less Than One Thousand Words!
October 1, 2007, 12:00am PDT
Primarily, ITIL provides international best practice guidance in IT Service Management. However, ITIL offers more than just guidance; it underpins the foundations of ISO/IEC 20000 (Service...
Provided by TSO
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White Papers
Everything You Wanted to Know About Management of Risk: Guidance for Practitioners (M_o_R) in Less Than One Thousand Words
May 1, 2009, 12:00am PDT
The M-o-R guide is intended to help organisations put in place an effective framework for taking informed decisions about the risks that affect their performance objectives across all...
Provided by TSO
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White Papers
Using PRINCE2 and MSP Together
October 1, 2010, 12:00am PDT
PRINCE2TM is the Office of Government Commerce's (OGC) method for managing a project. Managing Successful Programmers (MSP) is OGC's framework for managing programmers. Although both are from OGC,...
Provided by TSO
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White Papers
Using PRINCE2 and MSP Together
October 1, 2010, 12:00am PDT
PRINCE2TM is the Office of Government Commerce's (OGC) method for managing a project. Managing Successful Programmers (MSP) is OGC's framework for managing programmers. Although both are from OGC,...
Provided by TSO
-
White Papers
Everything You Wanted to Know About Management of Risk: Guidance for Practitioners (M_o_R) in Less Than One Thousand Words
May 1, 2009, 12:00am PDT
The M-o-R guide is intended to help organisations put in place an effective framework for taking informed decisions about the risks that affect their performance objectives across all...
Provided by TSO
-
White Papers
Everything You Wanted to Know About ITIL in Less Than One Thousand Words!
October 1, 2007, 12:00am PDT
Primarily, ITIL provides international best practice guidance in IT Service Management. However, ITIL offers more than just guidance; it underpins the foundations of ISO/IEC 20000 (Service...
Provided by TSO
-
White Papers
ITIL in a Recession
May 1, 2009, 12:00am PDT
As organizations focus on surviving the recession, is this the time to consider adopting industry practices such as ITIL service management? ITIL certainly enables better investment analysis and...
Provided by TSO
-
White Papers
ITIL V3 and ISO/IEC 20000
March 1, 2008, 12:00am PST
This paper outlines the differences between ITIL V3 and ISO/IEC 20000, from the perspective of each clause in the standard where the core 5 ITIL books either do not cover it or cover it...
Provided by TSO
-
White Papers
Integrating Six Sigma and ITIL for Continual Service Improvement
July 1, 2009, 12:00am PDT
The introduction of formal ITIL processes into an organization can be, and normally is, a very time-consuming, expensive and sometimes organizationally exhausting task. Many organizations, upon...
Provided by TSO
-
White Papers
Cross-Reference ITIL V3 and MOF 4.0
September 1, 2009, 12:00am PDT
IT organizations are continuously being challenged to deliver better IT services at lower cost in a turbulent environment. Several management frameworks have been developed to cope with this...
Provided by TSO
-
White Papers
TOGAF 9 and ITIL V3
September 1, 2009, 12:00am PDT
This paper describes the development of TOGAF (The Open Group Architecture Framework) and ITIL as a background to discussions about the potential overlap in the processes they both describe. It...
Provided by TSO
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