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UBM Medica
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White Papers
Creating a Training Strategy and Evaluating Effectiveness
January 30, 2009, 12:00am PST
The following are essential elements of an effective training strategy: Alignment with organizational and call center objectives: Training initiatives must be tied to overall organizational and...
Provided by UBM Medica
-
White Papers
Creating a Training Strategy and Evaluating Effectiveness
January 30, 2009, 12:00am PST
The following are essential elements of an effective training strategy: Alignment with organizational and call center objectives: Training initiatives must be tied to overall organizational and...
Provided by UBM Medica
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