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Ventana Research
(9 results)-
White Papers
Making One From Many: Standardized BI and Best Practices Help Ingersoll Rand Become a Single Global Entity
February 25, 2009, 12:00am PST
BI, in short, is an indispensable central element in the goal of EDP, which is "the IT enablement" of a "business transformation" that will positively impact people (by facilitating cross-sector...
Provided by Ventana Research
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White Papers
Requirements for 21st Century Spreadsheets
October 30, 2009, 12:00am PDT
What's one way to destroy a finance department's productivity? Get rid of spreadsheets. Or one way to immediately improve the finance department's productivity? Get rid of spreadsheets. This is...
Provided by Ventana Research
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White Papers
Enterprise Reporting: A Sound Step to Superior Performance Management
February 23, 2010, 12:00am PST
For organizations seeking to improve return, cut costs, manage risk and act on new opportunities, it's not hard to understand the need for high-quality Business Intelligence (BI) and performance...
Provided by Ventana Research
-
White Papers
Improving the Contact Center Customer Experience: Supporting Data-Driven, Real-Time Customer Decisions
February 26, 2010, 12:00am PST
Competing to attract new customers and retain existing ones in today's fast-paced, highly competitive markets requires many things; one of the most critical is ensuring that every customer...
Provided by Ventana Research
-
White Papers
Unified Performance Management: The Key to Successful Performance Management
April 21, 2009, 12:00am PDT
The rapid pace of business today requires organizations to do everything possible to provide members of their workforce with the information and tools they need to successfully complete their...
Provided by Ventana Research
-
White Papers
Best Practices In Workforce Analytics: Applying Benchmarking To Mature Your Organization
September 18, 2008, 12:00am PDT
Through its Middle Cities Initiative, the Pioneer Institute has identified 14 cities in Massachusetts that are struggling with a number of related issues, including fiscal management, crime,...
Provided by Ventana Research
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White Papers
Smart Ways To Improve Contact Center Performance
October 12, 2007, 12:00am PDT
Businesses are acutely aware that competition to attract and retain customers has never been fiercer. As a key part of their attempt to win this contest, organizations are looking for new ways to...
Provided by Ventana Research
-
White Papers
Customers Expect Smarter Conversations: Using Customer Insights To Drive Intelligent Dialogues Through New Channels
April 15, 2008, 12:00am PDT
People today conduct more of their business and personal lives on the move, aided by new technologies that enable, support and indeed drive more mobile and immediate lifestyles. This change is...
Provided by Ventana Research
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White Papers
Tuning ERP And The Supply Chain For Profitable Growth
May 21, 2007, 12:00am PDT
Finance executives are understandably reluctant to make major changes to these critical systems because the process can be time-consuming and expensive. For this reason, they tend to delay any...
Provided by Ventana Research
-
White Papers
Tuning ERP And The Supply Chain For Profitable Growth
May 21, 2007, 12:00am PDT
Finance executives are understandably reluctant to make major changes to these critical systems because the process can be time-consuming and expensive. For this reason, they tend to delay any...
Provided by Ventana Research
-
White Papers
Customers Expect Smarter Conversations: Using Customer Insights To Drive Intelligent Dialogues Through New Channels
April 15, 2008, 12:00am PDT
People today conduct more of their business and personal lives on the move, aided by new technologies that enable, support and indeed drive more mobile and immediate lifestyles. This change is...
Provided by Ventana Research
-
White Papers
Smart Ways To Improve Contact Center Performance
October 12, 2007, 12:00am PDT
Businesses are acutely aware that competition to attract and retain customers has never been fiercer. As a key part of their attempt to win this contest, organizations are looking for new ways to...
Provided by Ventana Research
-
White Papers
Best Practices In Workforce Analytics: Applying Benchmarking To Mature Your Organization
September 18, 2008, 12:00am PDT
Through its Middle Cities Initiative, the Pioneer Institute has identified 14 cities in Massachusetts that are struggling with a number of related issues, including fiscal management, crime,...
Provided by Ventana Research
-
White Papers
Unified Performance Management: The Key to Successful Performance Management
April 21, 2009, 12:00am PDT
The rapid pace of business today requires organizations to do everything possible to provide members of their workforce with the information and tools they need to successfully complete their...
Provided by Ventana Research
-
White Papers
Improving the Contact Center Customer Experience: Supporting Data-Driven, Real-Time Customer Decisions
February 26, 2010, 12:00am PST
Competing to attract new customers and retain existing ones in today's fast-paced, highly competitive markets requires many things; one of the most critical is ensuring that every customer...
Provided by Ventana Research
-
White Papers
Enterprise Reporting: A Sound Step to Superior Performance Management
February 23, 2010, 12:00am PST
For organizations seeking to improve return, cut costs, manage risk and act on new opportunities, it's not hard to understand the need for high-quality Business Intelligence (BI) and performance...
Provided by Ventana Research
-
White Papers
Requirements for 21st Century Spreadsheets
October 30, 2009, 12:00am PDT
What's one way to destroy a finance department's productivity? Get rid of spreadsheets. Or one way to immediately improve the finance department's productivity? Get rid of spreadsheets. This is...
Provided by Ventana Research
-
White Papers
Making One From Many: Standardized BI and Best Practices Help Ingersoll Rand Become a Single Global Entity
February 25, 2009, 12:00am PST
BI, in short, is an indispensable central element in the goal of EDP, which is "the IT enablement" of a "business transformation" that will positively impact people (by facilitating cross-sector...
Provided by Ventana Research
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