Resource Library

Welcome to TechRepublic's Resource Library - the web's largest directory of free vendor-supplied technical content, including IT white papers, webcasts, case studies and much more. Take advantage of the library's vast resources on an array of topics, from Big Data to cloud computing, mobility to security. There's a world of knowledge at your fingertips in the Resource Library - and it's free to registered TechRepublic members.

  • Unlocking the Power of Your Contact Center

    Exceptional customer experience should be the rule, not the exception. It’s an unquestionable fact: great customer experience increases loyalty. It drives up revenue, which, in turn leads to a real competitive edge. But these days, when customers contact you, they expect 24/7 responsiveness and a complete answer right away....

  • The Kodak Info Insight Platform: The Intelligent Way to Improve Contact Center Performance.

    The KODAK Info Insight Platform is a comprehensive suite of solutions that enables a broad range of businesses to automate processes and address input capture, analysis, understanding, and enrichment of key information. In addition to reducing processing costs, the Info Insight Platform also helps increase customer satisfaction by improving...

  • IDC ExpertROI SPOTLIGHT: Equinix Case Study

    The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the company’s bottom line. IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNow’s IT service automation. Download...

  • 5 Steps to Aligning IT to the Needs of Your Organization

    In the past, attempts to integrate data center infrastructure and applications have been manual, time-consuming, and expensive efforts. Fortunately, with the advent of cloud computing and hybrid IT, that situation is changing. IT can now be a catalyst for transformation: the enabler of innovation, new business models, and new revenue...

  • 5 Reasons Cisco UCS is the Best Choice When Migrating Applications

    It’s understandable to be risk averse when making major IT decisions with critical business impact. When you make these kinds of decisions—such as whether or not to change server vendors when migrating applications— you need to be confident that the benefits of the new solution are worth the risk. ...

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  • IDC ExpertROI SPOTLIGHT: Allstate Case Study

    Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management (ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to: • Improve IT state productivity...

  • Today’s State of Work: The Productivity Drain

    We believe that enterprises that invest in consumerization and automation can gain a profound competitive advantage, delivering benefits that go far beyond simple cost savings. From what we have seen through this report, managers already strongly support this transformation – and are likely to be enthusiastic participants as enterprises embark...

  • A Forrester Total Economic Impact Case Study

    Forrester Research conducted a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Polycom voice solutions for Microsoft Lync. Download this case study to understand the framework for evaluating the potential financial impact of Polycom voice solutions within their organizations....

  • Cisco Case Study

    Using IBM Security AppScan Enterprise, Cisco empowered its developers and QA personnel to find and fix application security issues before deployment. It’s helped drive a 33 percent decrease in security issues and reduced post-deployment remediation costs significantly.

  • The Power Behind Cloud & Scale-Out Computing

    Canonical, the company behind Ubuntu, delivers the open OS for next-generation, web-scale applications. From utilities to telcos to enterprise environments around the world, Ubuntu and Canonical provide a stable foundation and a comprehensive toolset for innovation. Ubuntu is used by enterprises in many of the largest scale-out environments, and...

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  • Get Intel INDE Professional Edition—Free

    Deliver high-performing, responsive applications fast with Intel Integrated Native Developer Experience (Intel INDE). Cross-architecture, cross-OS support: C++/Java tools for Android on ARM and Intel architecture, and Windows & OS X on Intel architecture. Get performance in less time: Code native applications, expose underlying architecture. IDE choice: Visual Studio,...

  • Cross-Platform Meets Native Performance

    Deliver high-performing, responsive applications fast with Intel Integrated Native Developer Experience (Intel INDE), a suite of tools, libraries, and IDE integration: Cross-architecture, cross-OS support: C++/Java tools for Android on ARM and Intel architecture, and Windows & OS X on Intel architecture. More performance, less time: Code native applications,...

  • A Network Performance Monitor Tool for You

    Monitoring your network with SolarWinds Network Performance Monitor (NPM) will not only help you improve the performance of your network, but it can also have a direct impact on your organization’s bottom line. NPM will assist in: Simplifying detection, diagnosis, & resolution of network issues before outages occur Tracking response...

  • Managing Virtualised Environments? Check VM Health in Minutes

    Reduce downtime up to 53%* and time spent troubleshooting by 59%* by proactively analysing and alerting on VM performance. See relationships of active and pending alerts that identify hypervisor specific issues on VMs, hosts, datastores, & clusters. Proactively alert on VMware & Hyper-V performance with SolarWinds Virtualisation Manager. Download a...

  • Manage Logs, Fix Problems, Solve Issues, Save Time with SolarWinds Log & Event Manager

    When your network is being attacked response time is critical and you need answers fast. SolarWinds® Log & Event Manager makes finding answers easy by: Providing an easy-to-use virtual appliance which can be downloaded and installed in less than an hour Centralizing logs for easy visualization and search Providing...

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