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When department store trendsetter Belk Inc. acquired the Alabama-based Parisian retail chain, the company wanted to make the transition as seamless as possible for customers. Yet to effectively convert 30 retail locations across nine states without customers noticing would require meticulous management of every detail from cash registers to back-office systems and workstations. Belk entrusted leadership of the IT aspect of the conversion to HP. In a near flawless orchestration of multiple vendors, systems and nearly 650 people, HP integrated all 30 stores into the Belk network in just one night, without ever having to close store doors.
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