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3Com Networked Telephony Solution Gives MS Society of Victoria the Ring of Success

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Executive Summary

The MS Society of Victoria offers specialist services to people with Multiple Sclerosis (MS), their families, friends and carers around Victoria. Services include: medical, neuropsychology, physiotherapy, occupational therapy, respite and attendant care. The MS Society of Victoria, like many Australian organizations, faced the difficulty of finding a flexible enough telephony system to meet its particular business needs. As part of an overall cost efficiency strategy, the MS Society wanted to capitalize on the next wave of technology to eliminate the third-party costs of its telephony network. MS Society deployed a telephony system from 3Com consisting of 3Com SuperStack 3 NBX Networked Telephony Solution.

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